News & Resources
The latest Thompson Okanagan tourism industry news from TOTA, tourism businesses, and communities.
Tourism Hiring & Employment Resource Roundup
With the launch of BC’s Restart Plan and the summer season starting, the Tourism Resiliency Program advisors have received many questions around hiring employees, health & safety training, and maintaining employees through the season. The Thompson Okanagan Tourism Resiliency Program team has compiled the latest updates and relevant resources to support tourism businesses.
Sunset from atop Battle Bluff, Thompson Valley
Credit: Destination BC/Andrew Strain
With the launch of BC’s Restart Plan and the summer season starting, the Tourism Resiliency Program advisors have received many questions around hiring employees, health & safety training, and maintaining employees through the season.
The Thompson Okanagan Tourism Resiliency Program team has compiled the latest updates and relevant resources to support tourism businesses:
B.C. Minimum Wage Increase
As of June 1, 2021, B.C.’s minimum wage rates increased as follows:
General minimum wage increases to $15.20 an hour from $14.60 an hour.
Liquor server minimum wage of $13.95 an hour is being eliminated and replaced with the general minimum wage of $15.20 an hour.
Live-in camp leader minimum wage, per day, increases to $121.65 from $116.86; and resident caretaker minimum wage, per month, increases to $912.28, plus $36.56 per suite for those who manage nine to 60 residential suites and to $3,107.42 for 61 or more suites.
While there are currently no minimum-wage related subsidies, B.C. businesses are seeing savings through recent tax cuts, such as the 20% reduction in the small-business corporate income tax rate, and the 50% cut to Provincial Sales Tax (PST) on non-residential electricity, a tax eliminated by April 1, 2019.
Tax and accounting advice is available through Small Business BC.
BC Employer Training Grant (ETG)
Offers employers 100% of eligible training costs, up to a maximum of $10,000 per participant per fiscal year, to support British Columbians that are employed or have been employed in sectors impacted by COVID-19.The goal of the ETG is to help British Columbians access the skills and training needed to adapt to the changing requirements of jobs and the labour market while encouraging employer involvement in the training of their employees.
B.C. Increased Employment Incentive (IEI)
The B.C. increased employment incentive is a one-time refundable tax credit for all private sector B.C. employers to encourage the creation of new jobs for B.C. workers, or increases in payroll for existing low or medium-income employees. The tax credit is calculated at 15% of the amount that the employer’s qualifying B.C. remuneration exceeds the employer’s base B.C. remuneration for the quarter ending December 31, 2020.
The deadline to apply is December 31, 2021.
Work-Sharing (WS)
A program to help employers and employees avoid layoffs during a temporary decrease in business activity beyond the control of the employer. The program provides Employment Insurance (EI) benefits to eligible employees who agree to reduce their normal working hours and share the available work while their employer recovers.
Government of Canada Announced Details of the New Canada Recovery Hiring Program and Extension of Business Support Programs
The proposed Canada Recovery Hiring Program will be available to support active employees from June 6, 2021 to November 20, 2021. This will allow eligible employers to use the program at a pace that works for them.
The Canada Emergency Wage Subsidy is currently set to expire in June 2021.
The recent federal budget proposed to extend the Wage Subsidy until September 25, 2021.
This extension would see a gradual decrease of the Wage Subsidy rate, beginning July 4, 2021, in order to ensure an orderly phase-out of the program as the economy reopens.
Employers would be able to shift to the Canada Recovery Hiring Program as they transition to recovery and hire new workers.
go2HR Resources
go2HR Job Board
The leading free job board for tourism and hospitality jobs in BC. Tourism businesses can post jobs any time to seek quality employers.
Employer Resource: The Return on Investment (ROI) of Staff Training
New workers may require instruction in first aid, food handling, or a new booking system. Incorporating training that develops employees toward long-term career goals can also promote greater job satisfaction. Learn how training can lead to employees to stay longer and be more productive while on your team.
Recruiting and Hiring International Workers: What Tourism & Hospitality Employers Need to Know
Destination BC and go2HR held a webinar to help employers navigate some of the challenges of recruiting and hiring international workers, including immigration processes in the age of COVID-19.
Tourism Resiliency Program Supports
We hope these resources are helpful. We are here to help with the challenges your business is facing.
As part of TOTA's Tourism Resiliency Program you can access the following supports:
1-1 Advisor Services with a TOTA team member
Expert Business Mentorship with an Okanagan College business professor
Mental Health Support through the Canadian Mental Health Association
Micro Loans through Community Futures
Email Recovery@TOTABC.com for quick questions or to schedule 1-1 call/video with a TOTA advisor
Additional Funding for Business Recovery Grant
The Province is adding millions in additional funding to keep the Small and Medium Sized Business Recovery Grant operating until the expected start of Step 3 of BC’s Restart plan on July 1, 2021. The program has been providing relief to thousands of B.C. businesses impacted by the pandemic. Eligible businesses interested in applying for the grant are encouraged to apply right away.
The Province is adding millions in additional funding to keep the Small and Medium Sized Business Recovery Grant operating until the expected start of Step 3 of BC’s Restart plan on July 1, 2021.
The program has been providing relief to thousands of B.C. businesses impacted by the pandemic.
“The Small and Medium Sized Business Recovery Grant program has had tremendous uptake and helped thousands of B.C. businesses position themselves for a strong recovery as we embark on BC’s Restart plan,” said Ravi Kahlon, Minister of Jobs, Economic Recovery and Innovation. “We built this grant program for the business community. Its success is directly attributed to the input businesses shared that allowed us to reshape the program along the way. My gratitude goes to everyone who helped make this program a success for businesses throughout the province.”
To date, the business recovery grant program has committed $290 million to support businesses impacted by the pandemic. After applications close on July 2, 2021, the total investment of the Small and Medium Sized Business Recovery Grant program is expected to reach $430 million. This funding will support more than 20,000 B.C. businesses and 260,000 employees over the course of the pandemic and beyond.
As of June 3, 2021, more than 10,000 grants have been awarded to B.C. businesses. Over 41% of these grants have been awarded to tourism-related businesses.
“Over 4,100 tourism operators have accessed the grant and received funds from the $100 million for tourism-specific funding. This additional support was a call to action from the Tourism Task Force to provide relief to people and businesses that were struggling,” said Melanie Mark, Minister of Tourism, Arts, Culture and Sport. “I encourage any tourism businesses that haven’t accessed the grant to see if they are eligible.”
The Circuit Breaker Business Relief Grant is delivering over $130 million to hospitality and accommodation businesses impacted by the recently lifted health orders. The Circuit Breaker Business Relief Grant will close on June 4, 2021. Combined, these two grant programs provide approximately $560 million in relief to businesses hit hard during the pandemic.
“It is an honour for Small Business BC to be involved in this program, and we appreciate the graciousness of all the businesses we worked with,” said Tom Conway, CEO, Small Business BC. “We are also grateful for the B.C. government's willingness to adjust this program to meet the needs of businesses. This is precisely the type of response that will help businesses turn the corner past these challenging times.”
Eligible businesses interested in applying for the grant are encouraged to apply right away. All businesses that apply, including businesses in the application process, must submit all final documentation and details prior to the July 2, 2021, deadline. Outstanding grants and related service-provider claims will continue to be processed as soon as possible after the application period closes.
“Receiving this grant money from the B.C. government was empowering because it gave me the funding I needed to move forward with the recovery plan I built during the application process,” said Leanna Carlson, owner, Carlson Pottery in Prince George. “The grant money I received not only benefits my business, it has a ripple effect on the community and makes people optimistic that the local economy is starting to rebuild.”
Many programs that provide ongoing supports for businesses remain in place as the economy continues to reopen. This includes federal programs, such as the Canada Emergency Wage Subsidy and the Canada Emergency Rent Subsidy, as well as provincial programs, such as the Increased Employment Incentive and the COVID-19 Paid Sick Leave reimbursement program.
The Small and Medium Sized Business Recovery Grant program is part of StrongerBC: BC’s Economic Recovery Plan. This plan is one of the ways government is working to support businesses impacted by the pandemic, while the province builds toward a more innovative, sustainable and inclusive economic future.
Quick Facts:
The Small and Medium Sized Business Recovery Grant program provides fully funded grants to eligible businesses that employ up to 149 B.C. residents.
Grants of $10,000 to a maximum of $30,000 are available with up to an additional $5,000 to $15,000 available to tourism-related businesses.
As part of the application process, an applicant is required to develop a business recovery plan.
Approved professional service providers are available to help with the application process, including recovery plan support, up to $2,000 per small or medium-sized business. This amount is paid directly to the provider.
Learn More:
For more information on the Small and Medium Sized Business Recovery Grant program, including the application process and eligibility, visit:
https://www2.gov.bc.ca/gov/content/economic-recovery/business-recovery-grant
For more information on StrongerBC, visit: https://strongerbc.gov.bc.ca/
Moccasin Trails and Indigenous World Winery Selected to Receive Indigenous Tourism Grants
WestJet and the Indigenous Tourism Association of Canada (ITAC) are providing nine, $10,000 grants to Indigenous tourism businesses across Canada, including two Thompson Okanagan Indigenous tourism businesses: Moccasin Trails and Indigenous World Winery.
WestJet and the Indigenous Tourism Association of Canada (ITAC) are providing nine, $10,000 grants to Indigenous tourism businesses across Canada that have been devastated by the shutdown of the tourism industry due to the COVID-19 pandemic. The grants were originally earmarked through the WestJet/ITAC strategic national partnership, signed in November 2019.
Congratulations to the Thompson Okanagan Recipients of the 2020/2021 WestJet/ITAC grants!
Moccasin Trails: Kamloops
Indigenous World Winery: Kelowna
The grant recipients will be spotlighted on WestJet’s social channels and its newsroom over the next year.
The recipients of these grants were given the news in March 2021 and their reactions were captured in a new WestJet/ITAC video. The video features Robert & Bernice Louie of Indigenous World Winery and Greg Hopf of Moccasin Trails.
The WestJet/ITAC strategic national partnership is a three-year commitment that outlines how the airline will foster opportunities for Indigenous tourism by showcasing Indigenous People’s culture and history while bringing global audiences to take part in Indigenous tourism experiences.
For the full listing of the grant recipients, visit westjet.com/en-ca/best-of-travel/indigenous-tourism.
For more information about Indigenous experiences across Canada, visit DestinationIndigenous.ca
A Tasting of Indigenous Cultures Workshop
In partnership with Destination BC and sponsored by Daily Hive, you will be guided through an exploration of the rich history and cultures of Indigenous cuisine and wine in B.C.
Join this National Indigenous History Month workshop to immerse yourself in authentic Indigenous food & beverage in British Columbia.
In partnership with Destination BC and sponsored by Daily Hive, you will be guided through an exploration of the rich history and cultures of Indigenous cuisine and wine in B.C. Meet Paul Natrall, a second-generation chef and owner of Vancouver’s successful Indigenous food truck, Mr. Bannock, and Ryan Widdup, manager and sommelier of the Okanagan’s picturesque Indigenous World Winery. Viewers will learn how to make authentic bannock from the comfort of their homes, and learn about the history and practices behind Indigenous wine. When you taste Indigenous World wine, you are tasting fruit from the land that has supported the Syilx people for over 10,000 years.
Celebrate National Indigenous History Month this June
National Indigenous History Month through June invites Canadians to celebrate local First Nations cultures, while reflecting on the storied history of the country’s Indigenous peoples.
Indigenous Tourism BC (ITBC) is hosting a series of free virtual workshops celebrating National Indigenous History Month (June 2021) and National Indigenous Peoples Day (June 21, 2021). Two Thompson Okanagan Indigenous tourism companies are taking part in the workshops: Indigenous World Winery and Moccasin Trails. For a list of Indigenous tourism experiences in the Thompson Okanagan, see the Indigenous Tourism BC website.
National Indigenous History Month was introduced in June 2009 as a way to educate, connect, and promote reconciliation in Canada. In 1996, National Indigenous Peoples Day was declared, with the date of June 21 chosen to coincide with the summer solstice and the start of berry-picking and fishing season – both important traditions in Indigenous cultures. The holidays invite Canadian residents to celebrate local First Nations cultures, while reflecting on the storied history of the country’s Indigenous peoples.
Indigenous Tourism BC Virtual Workshops
Indigenous Tourism BC (ITBC) is thrilled to host a series of free virtual workshops celebrating National Indigenous History Month (June 2021) and National Indigenous Peoples Day (June 21, 2021), in partnership with Destination BC and sponsored by Daily Hive. An engaging opportunity for people everywhere to learn about Indigenous cultures, history and tourism in BC, the workshops are anchored by themes of food and beverage, arts and culture, and wellness.
Two Thompson Okanagan Indigenous tourism companies are taking part in the workshops: Indigenous World Winery and Moccasin Trails. For a list of Indigenous tourism experiences in the Thompson Okanagan, see the Indigenous Tourism BC website.
Taking place throughout the month of June, the upcoming sessions include:
A Tasting of Indigenous Cultures – Tuesday, June 15 at 2pm PST / 5pm EST
An immersive exploration of the rich history and cultures of Indigenous cuisine and wine in BC. Viewers will meet Paul Natrall, second-generation chef and owner of Vancouver’s Indigenous food truck, Mr. Bannock, and Ryan Widdup, manager and sommelier of the Okanagan’s picturesque Indigenous World Winery. Learn how to make authentic bannock from home and learn about the history and practices behind Indigenous wine.
Register: https://bit.ly/33U30W5
Celebrating Living Indigenous Arts & Culture – Thursday, June 17 at 2pm PST / 5pm EST
Travel virtually to the U’mista Cultural Centre in Alert Bay, BC with Sara Fulla, where you’ll learn about the history and cultural significance of Potlatches as well as the artistic practices of cedar weaving, song and dance. Viewers will then be transported to the remote Great Bear Rainforest in Klemtu, BC where they will meet Sierra Hall at Spirit Bear Lodge. From harvesting traditional foods and wildlife watching to viewing petroglyphs and historical tours, Spirit Bear Lodge fosters deep connections to place and land.
Register: https://bit.ly/3eZktmw
Honouring Wellness – Tuesday, June 22 at 2pm PST / 5pm EST
Restore your spirit through an exploration of Indigenous wellness rituals. Frank Antoine, co-founder of the Okanagan’s Moccasin Trails, will host a smudging ceremony and attendees will learn about the colonization of Indigenous wellness practices. Viewers will then meet Dennis Thomas of Vancouver’s Takaya Tours, an Indigenous owned eco-tourism venture. Indigenous peoples have travelled the land and waters of traditional territory for thousands of years, and Dennis will share his ancestral knowledge, fostering an appreciation for wilderness and Indigenous culture. Learn how nature and sustainability, through an Indigenous worldview, contribute to social wellbeing.
Register: https://bit.ly/3ft3J5V
Included on each event page are links to purchase relevant products or reserve future travel experiences relating to each workshop topic, including sage sticks for smudging and pre-made mixes to bake bannock at home.
Our Deepest Sympathies for the Tk’emlúps te Secwépemc Community
The Tk’emlúps te Secwépemc confirmed the uncovering of the remains of 215 children buried on the site of the former Kamloops Indian Residential School. On behalf of the Thompson Okanagan Tourism Association Board of Directors and our entire team, we wish to express our deepest sympathies to all of the families of Tk’emlúps te Secwépemc community and Indigenous peoples of Canada.
The Tk’emlúps te Secwépemc confirmed the uncovering of the remains of 215 children buried on the site of the former Kamloops Indian Residential School.
On behalf of the Thompson Okanagan Tourism Association Board of Directors and our entire team, we wish to express our deepest sympathies to all of the families of Tk’emlúps te Secwépemc community and Indigenous peoples of Canada.
We recognize and are deeply saddened by the profound loss, indignity, and injustice of these unimaginable actions. These lost lives will remain in our hearts and minds forever as we grieve together with you and send our support to the community and all its people.
For more information, see the Tkemlups.ca News Room and press release.
Free Travel Offer Listings on HelloBC.com
Destination BC is listing Travel Offers on HelloBC.com as a “hook” to encourage potential travellers to explore a variety of BC experiences, attractions, and accommodations. Research shows that offers play an important role in moving the consumer’s mindset from planning to purchasing and is also a great opportunity for businesses to feature new products or experiences, drive website traffic/bookings and ultimately acquire new customers.
Destination BC’s summer marketing campaign – which will launch once we are again able to promote travel, in accordance with the orders and guidelines of the Provincial Health Officer and BC’s Minister of Public Safety and Solicitor General – will encourage British Columbians to explore their own province and open their minds to new places and experiences.
As part of the campaign, DBC will promote Travel Offers as a “hook” to encourage potential travellers to explore a variety of BC experiences, attractions, and accommodations. Research shows that offers play an important role in moving the consumer’s mindset from planning to purchasing and is also a great opportunity for businesses to feature new products or experiences, drive website traffic/bookings and ultimately acquire new customers.
To take advantage of this campaign and motivate travellers to book with you, we encourage you to post up to three offers on HelloBC today, so you are ready when we can all travel again!
This program does not require you to discount your experience or product. We want to provide an avenue to showcase the current offers and/or added value that you already have available.
Example offers:
There is no cost to participate and submitting your offers is easy.
What you’ll need:
The offer name
The offer details (maximum 120 characters)
Start and end dates which the offer is valid
A link to the offer details on your website
One picture to display with your offer*
If you already have a user account for your HelloBC listing, simply log in to our Tourism Business Portal, select your business name under “Manage My Listings”, click on “Travel Deals” then click “New”. You can promote a maximum of three Offers on HelloBC.com at one time.
If you do not have a user account, please create one here and allow two business days for access to be granted.
For more information about Travel Deals including offer ideas and photo requirements, click here.
If you have any questions or require assistance with your account, please contact IndustryDevelopment@DestinationBC.ca.
Biosphere Commitment Monthly Newsletter - May
This month, several of our stakeholders received international recognition from The Times and National Geographic! Find out more in the posts below.
Biosphere Commitment Monthly Newsletter
If your business has participated in the Eco Efficiency Program and received an Eco Efficiency Report, you have the opportunity to book a follow-up call with the GreenStep team to review the findings of the energy, water, and waste assessment. The GreenStep team will help you to understand how you can best access assistance and rebates to implement the recommendations. To book your appointment, please contact Razzaq Mohammed, GreenStep's Eco Programs Technician, at razzaq@greenstep.ca.
News Highlights
A few Biosphere updates and highlights from this month:
BC's Restart Plan Launched
Premier John Horgan, Ravi Kahlon, Minister of Jobs, Economic Recovery and Innovation, Adrian Dix, Minister of Health, and Dr. Bonnie Henry, BC's provincial health officer, have just announced B.C.’s four-step plan for a gradual, careful and safe restart, beginning, May 25th.
Premier John Horgan, Ravi Kahlon, Minister of Jobs, Economic Recovery and Innovation, Adrian Dix, Minister of Health, and Dr. Bonnie Henry, BC's provincial health officer, have just announced B.C.’s four-step plan for a gradual, careful and safe restart, beginning on May 25th.
The four-step restart plan was designed based on data and guidance from the BC Centre for Disease Control and Provincial Health Officer Dr. Bonnie Henry. Progressing through the steps will be measured by the number of adults vaccinated, COVID-19 case counts, hospitalizations, and deaths. While there are approximate dates, government notes the plan will be guided by data, not dates, and increased vaccination rates will be central to moving forward.
Step 1: May 25
60% of adult population with Dose 1
COVID-19 cases stable, hospitalizations stable
Maximum of five visitors or one household allowed for indoor personal gatherings
Maximum of 10 people for outdoor personal gatherings
Maximum of 10 people for seated indoor organized gatherings with safety protocols
Maximum of 50 people for seated outdoor organized gatherings with safety protocols
Recreational travel only within travel region (travel restrictions extended)
Indoor and outdoor dining for up to six people with safety protocols
Resume outdoor sports (games) with no spectators, low-intensity fitness with safety protocols
Start gradual return to workplaces
Provincewide mask mandate, business safety protocols and physical distancing measures remain in place
Return of indoor in-person faith-based gatherings (reduced capacity) based on consultation with public health
Restaurants, bars and pubs, as well as indoor fitness facilities, are to return to the existing safety protocols that were in place prior to the circuit breaker restrictions. Hotels and other accommodation providers are encouraged to welcome guests from inside their region. In Step 2, the invitation can be extended to guests from throughout the province.
Step 2: Earliest start date June 15
65% of adult population with Dose 1
Cases declining, COVID-19 hospitalizations declining
Maximum of 50 people for outdoor social gatherings
Maximum of 50 people for seated indoor organized gatherings (banquet halls, movie theatres, live theatre) with safety protocols
Consultation process to prepare for larger indoor and outdoor gatherings with safety protocols
No B.C. travel restrictions – check local travel advisories
Indoor sports (games) and high-intensity fitness with safety protocols
Spectators for outdoor sports (50 maximum)
Provincewide mask mandate, business safety protocols and physical distancing measures remain in place
Step 3: Early July (July 1 – earliest date)
70% of adult population with Dose 1
Cases low, COVID-19 hospitalizations declining
Provincial state of emergency and public health emergency lifted
Returning to usual for indoor and outdoor personal gatherings
Increased capacity for indoor and outdoor organized gatherings, with safety plans
Nightclubs and casinos reopen with capacity limits and safety plans
New public health and workplace guidance around personal protective equipment, physical distancing and business protocols
Step 4: Early September (Sept. 7 – earliest date)
More than 70% of adult population with Dose 1
Cases low and stable (contained clusters), COVID-19 hospitalizations low
Returning to normal social contact
Increased capacity at larger organized gatherings
No limits on indoor and outdoor spectators at sports
Businesses operating with new safety plans
Rail Trail Improvement Project Starts Today for a Better KVR Experience
The Thompson Okanagan Tourism Association (TOTA) is coordinating with the Regional District of Okanagan-Similkameen (RDOS) and Recreation Sites and Trails BC (RSTBC) to complete trail improvements along the Kettle Valley Rail (KVR) trail between Bellevue Trestle (above Kelowna) and Glenfir Station (above Naramata) starting on Tuesday, May 25th.
The Thompson Okanagan Tourism Association (TOTA) is coordinating with the Regional District of Okanagan-Similkameen (RDOS) and Recreation Sites and Trails BC (RSTBC) to complete trail improvements along the Kettle Valley Rail (KVR) trail between Bellevue Trestle (above Kelowna) and Glenfir Station (above Naramata). The improvements include brushing, grading and raising the tread (trail surface) in certain areas that see annual flooding.
Locations have been identified by a Registered Professional Forester (RPF) and the project will be done using heavy machinery. This may result in the closure of certain sections of the trail while crews are working in order to maintain worker and public safety. We advise people to be cautious utilizing the trail between Monday and Friday for the duration of the work. The trail will be fully open on the weekends.
The trail work will commence today, Tuesday, May 25th, and have a duration of approximately three weeks. Please respect all crew, barriers, equipment and all posted signage for your personal and the workers safety.
TOTA is pleased to undertake this work to create a better KVR experience. We acknowledge the work that many have undertaken to improve the trail over the past several months, including but not limited to the RDOS, RSTBC, and Chute Lake Lodge.
The Opening of the IArT Mobile Gallery
Opening on May 21st, the IArt Trailer was created was created as an authentic art experience to bring Indigenous art from artists across Canada to the forefront of the Thompson Okanagan tourism experience..
TOTA, along with the Rotary Centre for the Arts and the UBCO’s Summer Indigenous Art Intensive program, are pleased to announce the opening of the IArT Mobile Gallery. The digital art exhibit, curated by Tania Willard of UBCO, was created as an authentic art experience to bring Indigenous art from artists across Canada to the forefront of the Thompson Okanagan tourism experience.
This experience will be held safely inside the IArT trailer, where you will find the work of the notable artists, Maureen Gruben, Christine, Howard Sandoval, and Krista Belle Stewart being screened. There is also an outdoor stage attached to the trailer which will be used for small-scale performances.
The details of the outside of the trailer are based on the Osoyoos Cultural Centre which was created using the technique of rammed earth. This process entails the layering of cement combined with local soils and minerals to create the beautiful colour variation.
IArT will be opening May 21st and is located in front of the Rotary Centre for the Arts building in Downtown Kelowna. As it is a travelling trailer, it will be moving to Bernard Avenue in July and finally arrive at the Kelowna Visitors Centre in the fall where it will reside permanently for now.
This project would not have been possible without our dedicated partners, the Rotary Centre for the Arts, the City Of Kelowna, Indigenous Tourism British Columbia, and Tania Willard from UBC. For locals, tourists, or art collectors, this is a unique opportunity to admire some beautifully handmade Indigenous artwork in celebration of the traditions and land of the Indigenous people of Canada.
For more information about the iArT trailer please contact TOTA’s Indigenous Tourism Specialist at Indigenous@totabc.com.
Sustainability-Focused Events - June 2021
Every month, there are great events supporting different dimensions of sustainability. We’ve highlighted a few events below taking place in June 2021.
Being a Biosphere certified destination, we also want to ensure that we are supporting showcasing sustainable events hosted by Thompson Okanagan stakeholders. If you are hosting a sustainability-focused event and would like us to share it with the Biosphere community, please submit it at the bottom of the page.
Every month, there are great events supporting different dimensions of sustainability. We’ve highlighted a few events below taking place in June 2021.
Being a Biosphere certified destination, we also want to ensure that we are supporting showcasing sustainable events hosted by Thompson Okanagan stakeholders. If you are hosting a sustainability-focused event and would like us to share it with the Biosphere community, please submit it at the bottom of the page.
GoByBike BC is celebrating Spring GoByBike Week from May 31 to June 6 and encourages British Columbians to ride their bikes as much as possible during that week. Whether it’s to work, to school, for fun, for exercise, to stretch your legs between Zoom meetings, to clear your mind… no matter the reason, just ride your bike! Participate as an individual, a team, or group and log your kilometres as there are prizes! Registration is free and any ride counts.
Women in Leadership (WIL) Diversity and Inclusion Leadership Forum
This full day forum and career fair will bring together C suite executives, public sector leaders, international speakers and thought leaders to have conversations on the topic of diversity, equity, and inclusion and how we can change the mindset and culture of an organization.
Learn more here. This virtual event takes place on June 2 from 7:00 am to 4:00pm PDT.
Webinar: Canada's New Commissioner of the Environment and Sustainable Development
Jerry DeMarco is Canada’s new Commissioner of the Environment and Sustainable Development. Join this virtual event to hear about his first few months on the job and recent Commissioner’s reports on the federal government’s performance in protecting the environment and fostering sustainable development. Jerry DeMarco will also discuss what’s on his agenda for the future, including planned reports and key areas of interest. The presentation will be followed by a facilitated Q & A session. Register here for the presentation on June 3 from 1:00-2:00 PM ET.
Mobilizing Business for a Better World: Accelerating Business Action on the SDGs
In 2021, the role for businesses to accelerate the SDGs is needed now more than ever. This year's SDG Inspiration Day will bring together innovators, thought leaders and sustainability professionals to catalyze business action on the SDGs. This virtual event takes place on June 22 and it is free to attend.
Do you have an event that you think the Biosphere community would be interested in?
New Province-wide Program Supports B.C.’s Anchor Tourism Organizations
The newly announced Major Anchor Attractions Program provides one-time emergency funding to major anchor attractions and tour bus companies that service tourism attractions to help them operate at minimal levels until domestic travel resumes and it's safe to gather indoors in small groups. The application window will be open until June 7 with funds provided in July 2021.
The Province is now accepting applications for support through B.C.’s new major anchor attractions and tour bus companies funding program.
The newly announced Major Anchor Attractions Program provides one-time emergency funding to major anchor attractions and tour bus companies that service tourism attractions to help them operate at minimal levels until domestic travel resumes and it's safe to gather indoors in small groups. The program is available to businesses and not-for-profits.
Anchor attractions and tour bus companies face high fixed costs because of their infrastructure and minimum staffing requirements. With funding announced in Budget 2021, the $50-million BC Major Anchor Attractions Program may offer up to $1 million per attraction through one-time grants.
Eligible expenses include payroll, rent and utility costs related to restarting or ramping up operations in preparation for gradual reopening in alignment with provincial health orders. The funding is available for not-for-profit organizations and businesses.
The application window will be open until June 7 with funds provided in July 2021.
Quick Facts:
Examples of criteria and eligible organizations include:
major anchor attractions in urban centres that receive 75,000 or more visitors per year – eligible for up to $1 million.
major anchor attractions in rural areas that receive 15,000 or more visitors per year – eligible for up to $500,000.
tour bus companies that serve 30,000 or more passengers per year – eligible for up to $500,000.
examples of “turnstile” attractions eligible for the program include amusement parks, wildlife parks, botanical gardens, heritage institutions, museums, galleries and science centres.
For more information, including eligibility requirements, visit gov.bc.ca/gov/content/covid-19/economic-recovery/attractions-program.
Promoting Innovation and Sustainability
The International Spanish Tourism Trade Fair (Madrid, 19-23 May 2021), UNWTO will ensure sustainability, innovation and responsibility are a central part of the conversation. FITUR was the last global in-person trade fair to take place before the COVID-19 pandemic, and is the first one to return, sending a clear message of the resolve of the tourism sector for a safe and responsible restart.
The International Spanish Tourism Trade Fair (FITUR) was the last global in-person trade fair to take place before the COVID-19 pandemic, and the first one to return, sending a clear message of the resolve of the tourism sector for a safe and responsible restart.
This year’s trade fair ran from May 19-23, 2021 in Madrid and continued the long-standing partnership between UNWTO and FITUR. On the opening day of FITUR, UNWTO hosted an expert meeting on Accessible Tourism, featuring good practice in accessibility with a particular focus on tourism in rural and natural areas.
Sustainability was the focus of the UNWTO Affiliate Members meeting on May 21, giving its members - from the private sector, local and regional governments and academia - the opportunity to present their work, and to network both in-person and virtually.
The 25 winners of the UNWTO SDG Global Startup Competition met for a special workshop on winning investment for scaling up. The top entrepreneurs and innovators and their award-winning ideas for advancing the Sustainable Development Goals were also celebrated at a special event at the Royal Theatre in Spain.
TOTA Fast Facts
The Thompson Okanagan Tourism Association presents Fast Facts, a biweekly research roundup to provide an ongoing snapshot of how the tourism industry is being impacted as a result of COVID-19 and an overview of how things are changing through the stages of recovery.
Tourism Research Summary
The Thompson Okanagan Tourism Association is pleased to once again bring you Friday Fast Facts providing an ongoing snapshot of how the tourism industry is being impacted as a result of COVID-19 and an overview of how things are changing as we continue moving through the stages of recovery.
We will continue to gain and share business intelligence and insights which come directly from tourism stakeholders in our region via telephone and online surveys; data from our partnership with Environics Analytics received and analyzed weekly, and additional research has been sourced through the UN World Tourism Organization, Destination Canada, Destination BC, British Columbia Regional Tourism Secretariat, BC Hotel Association, go2HR, Community DMO Partners, and others.
Now more than ever we understand the importance of providing timely data that will assist you in making informed decisions, understanding how industry and consumers are responding, both in the Thompson Okanagan and the province as a whole, and that will assist you in making adjustments to how you do business.
Watch for Friday Fast Fact bi-weekly and for more information please visit Research Roundup on TOTA News Centre.
Thompson Okanagan Tourism Association is proudly supported by the British Columbia Ministry of Tourism Arts and Culture.
- TOTA Research
Biweekly Fast Facts
1. Measuring Canadian Travel Patterns - Thompson Okanagan Region
2. Thompson Okanagan Tourism Resiliency Program
3. Leger's North American Tracker - May
4. 2021/22 Fiscal Overview - Government of British Columbia
5. Anti-Asian Racism - Insights West
6. Tourism Employment Tracker - Tourism HR
7. Thompson Okanagan Tourism Association Market Segmentation Insights
Tourism Consortium Creates Resource to Assist Travellers Along Highway 1 Once Restrictions are Lifted
A new tourism consortium, Get Into BC, aims to mitigate barriers for travel along Highway 1. Tourism Revelstoke, Tourism Golden and Shuswap Tourism have partnered to mitigate negative perceptions and potential barriers associated with travelling through the extensive road work taking place along Highway 1, in Kicking Horse Canyon.
When restrictions are lifted, be sure to share this helpful resource on your social channels and with any visitors travelling on Highway 1.
A new tourism consortium, Get Into BC, aims to mitigate barriers for travel along Highway 1. Tourism Revelstoke, Tourism Golden and Shuswap Tourism have partnered to mitigate negative perceptions and potential barriers associated with travelling through the extensive road work taking place along Highway 1, in Kicking Horse Canyon.
When allowed to resume marketing, the consortium will target Alberta consumers with relevant and up-to-date information about highway closures, along with promotions of each destination’s authentic experiences.
When restrictions are lifted, be sure to share this helpful resource on your social channels and with any visitors travelling on Highway 1.
Destination BC Stay Local, Support Local Campaign
In alignment with the latest travel restrictions, Destination BC will begin airing a 30-second public service announcement (PSA) and will continue to encourage British Columbians to stay local while adhering to the latest public health orders by sharing community guides for outdoor dining and take-out options.
Public Service Announcement
In alignment with the latest travel restrictions, Destination BC will begin airing a 30-second public service announcement (PSA) the week of May 3, encouraging BC residents to “Stay Local, Support Local” so we can bend the curve and save our summer. The video will air on Global TV, CTV, City TV and CBC, and will be distributed through paid ads on YouTube, Facebook and Instagram until restrictions are lifted and people can resume travel within the province.
Community Guides for Outdoor Dining & Takeout
BC residents are more interested than ever in spending time outside to improve their physical and mental well-being, and that they want to continue supporting their community by buying direct from local businesses and producers.
As a warmer season unfolds, and in an effort to encourage British Columbians to stay local while adhering to the latest public health orders, Destination BC will continue to curate and share community guides that feature outdoor dining and take-out options on HelloBC.com and other consumer-facing channels.
Here’s where partners come in:
Let your local DMO know if you create content that promotes food and drink establishments that are a) currently open; b) follow current public health orders; and c) have posted information about their health and safety protocols to their website.
Ask your local destination marketing organization (DMO) about their take-out and/or outdoor dining guide (as described above) for your community or area for DBC to promote.
Share photos of outdoor dining on Instagram with #ExploreBC and your local DMO hashtag
Here are some examples of content created by BC DMOs:
Calling All Employers in B.C.’s Tourism & Hospitality industry | go2HR Survey
You are invited to complete go2HR’s 10-minute health and safety practices in tourism and hospitality survey. Providing your feedback on go2HR’s services and programs will help inform what else they can do to support your business, and enter you into a draw to win one of seven prizes!
You are invited to complete go2HR’s health and safety practices in tourism and hospitality survey today. Providing your feedback on go2HR’s services and programs will help inform what else they can do to support your business.
The survey will take about ten minutes to complete, and your responses will remain anonymous and confidential. Your submission will also enter you into a draw to win one of seven prizes!
B.C.’s paid sick leave will support workers, reimburse businesses
Workers will soon have access to a made-in-B.C. paid sick leave program that will support workers to stay home when they are sick during the pandemic and afterward, including permanent paid sick leave.
Workers will soon have access to a made-in-B.C. paid sick leave program that will support workers to stay home when they are sick during the pandemic and afterward, including permanent paid sick leave, as a result of legislation tabled Tuesday, May 11, 2021.
To better support workers during the pandemic, amendments to the Employment Standards Act will bring in three days of paid sick leave related to COVID-19, such as having symptoms, self-isolating and waiting for a test result. Employers will be required to pay workers their full wages and the Province will reimburse employers without an existing sick leave program up to $200 per day for each worker to cover costs.
The legislation will also create a permanent paid sick leave for workers who cannot work due to any illness or injury beginning Jan. 1, 2022. The number of paid sick days and other supports will be determined following consultations with the business community, labour organizations, Indigenous partners, and other stakeholders.
The short-term paid sick leave related to COVID-19 will bridge the gap for workers between when they first feel sick and when they can access the federal Canada Recovery Sickness Benefit. B.C.’s COVID-19 paid sick leave will continue to protect workers longer - to Dec. 31, 2021.
To support this leave, WorkSafeBC will set up and, beginning next month, administer the employer reimbursement program on behalf of the Province. This will include reimbursing employers up to $200 per day per worker. For the small percentage of employers that have a highly paid workforce, but do not already have paid sick leave, those employers will be required to cover any remaining wages owed above $200 for each COVID-19 sick day taken.
Quick Facts:
An estimated 50% of B.C. employees do not currently have access to paid sick leave. This means upwards of one million workers in B.C. will benefit from receiving these new paid sick leaves.
The ability to take paid leave will be especially beneficial to many vulnerable and low-wage workers (often women or migrant workers) who lack benefits.
Thank You to Supporters of the Tourism Skills Training Program - Cohort 1
On May 6, 2021, the first cohort of graduates from TOTA’s Tourism Skills Training Program came together to celebrate with a virtual graduation ceremony. After two months of online instruction, mentorship, employment coaching, and job placement support, 46 participants graduated, ready to deliver domestic tourism experiences and hospitality services.
On May 6, 2021, the first cohort of graduates from TOTA’s Tourism Skills Training Program came together to celebrate with a virtual graduation ceremony. After two months of online instruction, 4 certificates, +240 hours of mentorship meetings, employment coaching, and job placement support, 46 participants graduated, ready to deliver domestic tourism experiences and hospitality services.
The program was a great success, with the online format enabling TOTA and UVIC to connect with a large number of participants from their homes throughout the Thompson Okanagan region, from Clearwater to Osoyoos, Keremeos to Christina Lake, and many communities in between.
Students learned about Tourism and Hospitality trends, regional experiences, and the delivery of day-to-day guest service, including an overview of Indigenous tourism, accessible tourism, and sustainable tourism from a diverse roster of tourism experts.
The virtual Job Fair & Open House introduced program participants to 20 potential employers in the Thompson Okanagan Tourism industry, leading to 200+ connections.
Students completed the following certifications:
Thank You To The Program Supporters
The program came at a time when many of the participants were in search of next steps, resources, and a sense of connection, due to the impacts of the COVID-19 pandemic on the tourism industry. The training program was offered to participants free of charge, in cooperation with the University of Victoria-Peter B. Gustavson School of Business and supported by the Province of British Columbia.
We would like to express a heartfelt 'thank you' to the facilitators, guests speakers, mentors, and job fair employers who supported this program and the participants:
Facilitators & Guest Speakers
Participants received 288+ hours of instruction from 30+ instructors with expertise in Tourism & Hospitality Industry Trends, the Thompson Okanagan Tourism Region, Tourism Career & Professional Development, and other required areas of knowledge to enable participants to provide exceptional tourism experiences in the Thompson Okanagan region.
University of Victoria: Peter B. Gustavson School of Business
Avril Matthews
Dr. Brent Mainprize
Martin Rissley
Christian Van Buskirk
Domestic Tourism Industry
Chief Frank Antoine - Bonaparte Indian Band
Aaryn Secker - CMHA British Columbia
Deanna Wampler - Indigenous Tourism BC
Francine Douglas - Indigenous Tourism BC
Wan Wan - KCR Community Services
Shawna Quinn - KelownaHR
Craig Pingle - Mission Hill Family Estate Winery
Clee Varon - Mission Hill Family Estate Winery
Shauna Stewart Douglas - Mommble
Stephanie Molina - Tourism Wells Gray
Tay Briggs - Wells Gray Adventures
Wendy Sieben - WorkSafeBC
Thompson Okanagan Tourism Association (TOTA)
Ellen Walker-Matthews
Barbara Bonnough
Adam Kunis
Amy Kneller
Elizabeth Neef
Kaitie Worobek
Kavan Kumar
Chelsea McGonigal
Mike Overend
Sonja Gaudet
Thivya Viswanathan
Terrina Barsalou
Symphony Tourism Services, a subsidiary of TOTA
Kelly Galaski
Shelby Campbell
Mentorship Program
Industry support is essential to help up and coming tourism professionals achieve success as they journey down the path of their career. Over 8 weeks, mentors connected with budding tourism professionals to share career insights and encouraging words. Participants connected with a mentor through weekly meetings or calls, resulting in +240 hours of mentorship.
Sue Willis - Accredited BC Accommodations
Tim Rodgers - Best Western PLUS Kamloops Hotel
Gabriel Newman - Caetani Cultural Centre
Darcia Ball - Delta Hotels by Marriott Kamloops
Shannon Bruckshaw - Delta Hotels Grand Okanagan Resort
Kelley Glazer - Destination Osoyoos / Osoyoos Visitor Centre
Bryce Manske - Distinctly Kelowna Wine Tours (retired)
Matt Vader - District of Lake Country
Kimo Linders - En Route Travel Canada
Alex Ross - Fresh Adventures Canada
Angela Case - Glohaven
Darcey Godfrey - Glow SUP Adventures
Angela Nagy - GreenStep Solutions
Lyndie Hill - Hoodoo Adventure Co
Mark Jeanes - Hotel Eldorado Kelowna
Christina Ferreira - Impact Events & Project Management Inc.
Terri Hadwin - Kamloops Arts Council
Ingrid Dilschneider - Matrix Marketing
Janik Livera - Maverick Estate Winery
Yvette Astorga - Mezcal People
Craig Pingle - Mission Hill Family Estate Winery
Frank Antoine - Moccasin Trails
Patti Lefkos - Patti Shales Lefkos / Loon Island Press
Darlene Hartford - Peachland Visitor Centre
Michelle Smith - Peaks Bed & Breakfast
Krista Frasz - Predator Ridge Golf Resort
Robyn Yenney - Prestige Hotels and Resorts
Victor Laderoute - QB Gelato
Katrin Harry - Raven Events
Robin Piche - Rustic Retreat
Jana Gohl - Sparkling Hill Resort & Wellness Hotel
Kerry Werner - Sparkling Hill Resort & Wellness Hotel
Jennifer Tocher - SpearHead Winery
Gabe Cipes - Summerhill Pyramid Winery
Kelly Galaski - Symphony Tourism Services (STS)
Sherry Humphries - The Cove Lakeside Resort
Jon Kreke - The Painted Turtle Restaurant
Sonja Gaudet - Thompson Okanagan Tourism Association (TOTA)
Colin Brost - Tourism Sun Peaks
Stephanie Molina - Tourism Wells Gray
Jude Brunt - United Way of the Central and South Okanagan/Similkameen
Job Fair & Open House
The virtual Job Fair & Open House introduced program participants to 20+ potential employers in the Thompson Okanagan Tourism industry, leading to 200+ connections.