Thank You to Supporters of the Tourism Skills Training Program - Cohort 1
On May 6, 2021, the first cohort of graduates from TOTA’s Tourism Skills Training Program came together to celebrate with a virtual graduation ceremony. After two months of online instruction, 4 certificates, +240 hours of mentorship meetings, employment coaching, and job placement support, 46 participants graduated, ready to deliver domestic tourism experiences and hospitality services.
The program was a great success, with the online format enabling TOTA and UVIC to connect with a large number of participants from their homes throughout the Thompson Okanagan region, from Clearwater to Osoyoos, Keremeos to Christina Lake, and many communities in between.
Students learned about Tourism and Hospitality trends, regional experiences, and the delivery of day-to-day guest service, including an overview of Indigenous tourism, accessible tourism, and sustainable tourism from a diverse roster of tourism experts.
The virtual Job Fair & Open House introduced program participants to 20 potential employers in the Thompson Okanagan Tourism industry, leading to 200+ connections.
Students completed the following certifications:
Thank You To The Program Supporters
The program came at a time when many of the participants were in search of next steps, resources, and a sense of connection, due to the impacts of the COVID-19 pandemic on the tourism industry. The training program was offered to participants free of charge, in cooperation with the University of Victoria-Peter B. Gustavson School of Business and supported by the Province of British Columbia.
We would like to express a heartfelt 'thank you' to the facilitators, guests speakers, mentors, and job fair employers who supported this program and the participants:
Facilitators & Guest Speakers
Participants received 288+ hours of instruction from 30+ instructors with expertise in Tourism & Hospitality Industry Trends, the Thompson Okanagan Tourism Region, Tourism Career & Professional Development, and other required areas of knowledge to enable participants to provide exceptional tourism experiences in the Thompson Okanagan region.
University of Victoria: Peter B. Gustavson School of Business
Avril Matthews
Dr. Brent Mainprize
Martin Rissley
Christian Van Buskirk
Domestic Tourism Industry
Chief Frank Antoine - Bonaparte Indian Band
Aaryn Secker - CMHA British Columbia
Deanna Wampler - Indigenous Tourism BC
Francine Douglas - Indigenous Tourism BC
Wan Wan - KCR Community Services
Shawna Quinn - KelownaHR
Craig Pingle - Mission Hill Family Estate Winery
Clee Varon - Mission Hill Family Estate Winery
Shauna Stewart Douglas - Mommble
Stephanie Molina - Tourism Wells Gray
Tay Briggs - Wells Gray Adventures
Wendy Sieben - WorkSafeBC
Thompson Okanagan Tourism Association (TOTA)
Ellen Walker-Matthews
Barbara Bonnough
Adam Kunis
Amy Kneller
Elizabeth Neef
Kaitie Worobek
Kavan Kumar
Chelsea McGonigal
Mike Overend
Sonja Gaudet
Thivya Viswanathan
Terrina Barsalou
Symphony Tourism Services, a subsidiary of TOTA
Kelly Galaski
Shelby Campbell
Mentorship Program
Industry support is essential to help up and coming tourism professionals achieve success as they journey down the path of their career. Over 8 weeks, mentors connected with budding tourism professionals to share career insights and encouraging words. Participants connected with a mentor through weekly meetings or calls, resulting in +240 hours of mentorship.
Sue Willis - Accredited BC Accommodations
Tim Rodgers - Best Western PLUS Kamloops Hotel
Gabriel Newman - Caetani Cultural Centre
Darcia Ball - Delta Hotels by Marriott Kamloops
Shannon Bruckshaw - Delta Hotels Grand Okanagan Resort
Kelley Glazer - Destination Osoyoos / Osoyoos Visitor Centre
Bryce Manske - Distinctly Kelowna Wine Tours (retired)
Matt Vader - District of Lake Country
Kimo Linders - En Route Travel Canada
Alex Ross - Fresh Adventures Canada
Angela Case - Glohaven
Darcey Godfrey - Glow SUP Adventures
Angela Nagy - GreenStep Solutions
Lyndie Hill - Hoodoo Adventure Co
Mark Jeanes - Hotel Eldorado Kelowna
Christina Ferreira - Impact Events & Project Management Inc.
Terri Hadwin - Kamloops Arts Council
Ingrid Dilschneider - Matrix Marketing
Janik Livera - Maverick Estate Winery
Yvette Astorga - Mezcal People
Craig Pingle - Mission Hill Family Estate Winery
Frank Antoine - Moccasin Trails
Patti Lefkos - Patti Shales Lefkos / Loon Island Press
Darlene Hartford - Peachland Visitor Centre
Michelle Smith - Peaks Bed & Breakfast
Krista Frasz - Predator Ridge Golf Resort
Robyn Yenney - Prestige Hotels and Resorts
Victor Laderoute - QB Gelato
Katrin Harry - Raven Events
Robin Piche - Rustic Retreat
Jana Gohl - Sparkling Hill Resort & Wellness Hotel
Kerry Werner - Sparkling Hill Resort & Wellness Hotel
Jennifer Tocher - SpearHead Winery
Gabe Cipes - Summerhill Pyramid Winery
Kelly Galaski - Symphony Tourism Services (STS)
Sherry Humphries - The Cove Lakeside Resort
Jon Kreke - The Painted Turtle Restaurant
Sonja Gaudet - Thompson Okanagan Tourism Association (TOTA)
Colin Brost - Tourism Sun Peaks
Stephanie Molina - Tourism Wells Gray
Jude Brunt - United Way of the Central and South Okanagan/Similkameen
Job Fair & Open House
The virtual Job Fair & Open House introduced program participants to 20+ potential employers in the Thompson Okanagan Tourism industry, leading to 200+ connections.