Calling All Employers in B.C.’s Tourism & Hospitality industry | go2HR Survey

You are invited to complete go2HR’s health and safety practices in tourism and hospitality survey today. Providing your feedback on go2HR’s services and programs will help inform what else they can do to support your business.

The survey will take about ten minutes to complete, and your responses will remain anonymous and confidential. Your submission will also enter you into a draw to win one of seven prizes!

B.C.’s paid sick leave will support workers, reimburse businesses

Workers will soon have access to a made-in-B.C. paid sick leave program that will support workers to stay home when they are sick during the pandemic and afterward, including permanent paid sick leave, as a result of legislation tabled Tuesday, May 11, 2021.

To better support workers during the pandemic, amendments to the Employment Standards Act will bring in three days of paid sick leave related to COVID-19, such as having symptoms, self-isolating and waiting for a test result. Employers will be required to pay workers their full wages and the Province will reimburse employers without an existing sick leave program up to $200 per day for each worker to cover costs.

The legislation will also create a permanent paid sick leave for workers who cannot work due to any illness or injury beginning Jan. 1, 2022. The number of paid sick days and other supports will be determined following consultations with the business community, labour organizations, Indigenous partners, and other stakeholders.

The short-term paid sick leave related to COVID-19 will bridge the gap for workers between when they first feel sick and when they can access the federal Canada Recovery Sickness Benefit. B.C.’s COVID-19 paid sick leave will continue to protect workers longer - to Dec. 31, 2021.

To support this leave, WorkSafeBC will set up and, beginning next month, administer the employer reimbursement program on behalf of the Province. This will include reimbursing employers up to $200 per day per worker. For the small percentage of employers that have a highly paid workforce, but do not already have paid sick leave, those employers will be required to cover any remaining wages owed above $200 for each COVID-19 sick day taken.

Quick Facts:

• An estimated 50% of B.C. employees do not currently have access to paid sick leave. This means upwards of one million workers in B.C. will benefit from receiving these new paid sick leaves.

• The ability to take paid leave will be especially beneficial to many vulnerable and low-wage workers (often women or migrant workers) who lack benefits.

Local Food Sustainability

Photo: Lindsay Peltz/Okanagan Bioregion Food System Project

“I’ve watched it 30 times and I still get shivers up my spine. It captured what we are doing here, and it’s fantastic to get the recognition.”

- Chef Chris Van Hooydonk, Backyard Farm

Van Hooydonk emphasizes that his main goal is for people to make an authentic connection with him, his farm and the community around them. Smith spent a day on the farm, hanging out in the kitchen while Van Hooydonk prepared the next menu. It wasn’t long before Smith observed a real passion that the chef demonstrated for sustainable agriculture.

Read what Chef Van Hooydonk had to add here.

B.C. Hospitality & Tourism Industry Update - Recording & Presentation Slides

The Tourism industry Association of BC (TIABC) and BC Hotel Association (BCHA) co-hosted an industry update webinar to discuss the state of the hospitality and tourism industry and an outlook on the future.

Review Presentation Slides

Watch Recording

Legislation for Paid COVID-19 Vaccination Leave Now in Force

Amendments to the Employment Standards Act providing workers with up to three hours of paid leave to get each dose of their COVID-19 vaccine are now in effect, retroactive to April 19th. Bill 3 is now law and ensures that no employee will lose pay if they need time away from work to get vaccinated. Both full-time and part-time employees can take up to three hours of paid leave.

B.C. Large Operator Survey | TIABC / BCHA / ITBC

The BC Hotel Association, the Tourism Industry Association of BC, and Indigenous Tourism BC have been advocating for the needs of larger BC tourism and hospitality operators. As part of that advocacy, they have been meeting with various levels of government to discuss relief and assistance measures. As a result of those discussions, they have been asked to provide additional industry level data, specific to the large operators, about your collective situation and needs.

The purpose of collecting this data is to aggregate the data for us to use in our conversations with various levels of government about the types of relief and assistance packages required for the industry and for large operators. No individual company data, nor individual responses to any of the questions will be shared with government officials or other entities. This information will be treated as confidential and only used at the aggregate level.

The survey has 21 questions and should take approximately 10-12 minutes to complete.

Preparation for Survey

There are several questions that require more detailed data on BC assets, financial metrics, and employee demographics. We would recommend that you have your financial data for 2019 and 2020 available, and your employee demographics data if you collect that type of information. We have provided a preview of the full list of questions as an attachment in order for you to prepare to complete the online survey. 

Should you have any questions or concerns about the survey, or the purpose of it, please contact membership@bcha.com

Share Your Story with TIABC in Hardest Hit Campaign | Deadline: May 6

A growing coalition of tourism and hospitality businesses and sectors from around the province is adding its voice to a BC version of the “Hardest Hit” campaign to compel federal and provincial governments to work with our sector on a restart plan that includes the lifting of travel restrictions for immunized people and for those that have tested negative for the COVID-19 virus.

As part of the advocacy efforts, TIABC is collecting information in the form of stories from businesses like yours to inform government on the extent of the impact that travel restrictions have had on the visitor economy since the start of the pandemic.

We encourage you to write your story using the format (template) below to a maximum of two pages. Be as candid as you feel comfortable. By telling your story, you give permission to share the information with government. TIABC may call on you to tell your story through social and/or traditional media channels, as well as via industry communiques.

Please send your (maximum 2-page) summary to info@tiabc.ca by May 6, 2021.

Template

Background: Business name; location/s in BC; date established; ownership structure; # of full and/or part-time employees.

Primary Customers: Where your customers are from; demographics; who your booking partners are; what primary marketing channels you use.

Revenue Base: State pre and post-COVID revenues (actual or range & % drop); how much longer you can afford to remain in operation; support programs you’ve applied for and either received or been rejected (state reasons for rejection).

Tourism Supply Chain: List other tourism businesses or other sectors that you work with and how your business supports these enterprises.

Government Decisions: State how federal and/or provincial government orders, directives and measures have affected your business; provide recommendations on what government can do differently or better to lessen the impact on your business.

Community Contribution: Illustrate why your business is a key part of your community and how travel restrictions have impacted you, your employees, your business in general, as well as the community you call home.

Personal Implications: Illustrate the ways the pandemic has affected you personally, professionally, mentally, physically, emotionally or spiritually.

Increased funding & expanded eligibility for BC Circuit Breaker Relief Grant

The BC government announced the addition of $75 million to the Circuit Breaker Business Relief Grant, bringing the amount available for hard-hit BC businesses to over $125 million.

The grant is now also open to hotels, motels, and other short-term accommodations impacted by the April 23 emergency order to restrict travel between BC's regional zones

Additionally, the grant remains open to bars, pubs, restaurants, breweries, wineries, gyms, and fitness facilities impacted by the March 31, 2021, provincial health officer's orders. The orders remain in place until May 25.

With the increased funding, eligible businesses will receive up to $20,000 (double the original grant amount) to help with expenses like employee wages, rent, maintenance, and utilities. The individual amount a business received will be based on the number of employees with no cap on the number of employees.

To be eligible for the Circuit Breaker Business Relief Grant, a business is required to:

• confirm it has been affected by the recent provincial health officer’s orders and emergency order;

• provide electronic banking information;

• confirm that it is registered as a B.C. business;

• produce a business validation document, such as a business license, liquor license, notice of assessment or lease agreement; and

• confirm majority ownership and operations and payment of taxes in B.C.

The Circuit Breaker Business Relief Grant is open to businesses of any size impacted by the March 31 to May 25, 2021, provincial health officer’s orders and the April 23 emergency order to restrict travel between B.C.’s regional zones.

Businesses that previously applied for or received the Circuit Breaker Business Relief Grant that opened on April 12, 2021 do not need to apply again. They will automatically receive the additional funding.

We strongly encourage you to apply now, if you haven't already. Applications will be processed on a first-come, first-served basis, and applicants are encouraged to apply as soon as possible. Applications will be accepted until June 4, 2021, or when the funds are disbursed.

Learn more and apply

See full press release

go2HR Launches Safety Training Program: BC Safety Assured For Everyone (B SAFE)

BC Safety Assured For Everyone (B SAFE) is a new 90-minute, online course oriented toward staff in BC’s tourism and hospitality industry. The training aims to provide staff with a strong foundation in COVID-19 health and safety protocols, and to assist them in understanding ever-evolving best practices. Upon successful completion of the course, participants are awarded a certificate that demonstrates their knowledge of and commitment to COVID-19 health and safety. B SAFE will become an industry standard: a recognizable indicator of the extent to which health and safety is a priority for BC’s tourism and hospitality employers. 

Delivered by go2HR and supported by the Ministry of Tourism, Arts, Culture and Sport, B SAFE aims to build community and staff confidence in the health and safety protocols of BC’s tourism and hospitality industry as the province navigates and emerges from the COVID-19 era.

Access is complementary for BC Tourism and Hospitality employers and workers.

Courses will begin mid-May 2021. Registration is now open.

Toward a Climate Friendly Future

Last week, we were very pleased to be part of an Earth Day announcement that saw Tourism Vancouver Island, Cariboo Chilcotin Coast Tourism, Northern BC Tourism, and Kootenay Rockies Tourism sign a commitment letter with the Responsible Tourism Institute (RTI) to move forward with Biosphere Certification. Together, they join the Thompson Okanagan Tourism Association in our collective commitment to Sustainability and Responsible Tourism. The video of last week's announcement, also featuring guest speakers from across the globe referencing the important role that tourism plays in Sustainability, can be found here.

The Thompson Okanagan Tourism Association received Biosphere Certification in November 2017 and maintains its designation through a continuous reporting process to RTI on our ongoing initiatives. Our overall focus is on the implementation of the 17 Sustainable Development Goals (SDGs), some of which has been achieved through our work with Communities and Stakeholders on the Biosphere Commitment program, our Eco Efficiency Audits, and the recent release of the new Biosphere Academy.

Building on our climate friendly commitment, TOTA will be co-hosting the Strong Earth Youth Summit on Thursday, April 29th, 2021 together with SunX Malta. This event will be taking place in three locations around the world with a line-up of international speakers. Registration is complimentary to all interested in being a part of this important conversation and movement for a resilient, climate-friendly future for travel & tourism. For more information and to register go to: TOTABC.org/seys-2021.

---

- The TOTA Team

---

Recent News Highlights

---

Latest Research

New Mountain Biking BC Website Encourages Visitors to Dream Now, Travel Later

Through the Co-op Marketing Program, the Western Canada Mountain Bike Tourism Association (MBTA) has continued to elevate the profile of mountain biking in BC. While currently pausing all marketing activities, the MBTA has been busy working on a newly launched website, which features stunning imagery demonstrating the variety of terrain in BC, provides inspiration for road trips and encourages outdoor enthusiasts to find their ride. Key messaging is focused on dreaming about mountain biking now and travelling later, including important information on riding safely by observing COVID-19 protocols.

Glohaven is Inviting Biosphere Committed Companies to Globox

Are you a creator of authentic local products and experiences? Would you like to be featured in a tourism gift box called Globox™? Glohaven Community Hub is a community-based eCommerce platform that makes it easier for people to shop and support local. Glohaven's core values are community engagement, collaboration, authenticity, sustainability, and accessibility for all.

The team at Glohaven is reaching out to find vendors in the Thompson Okanagan region to purchase products and experiences from to feature in Globox™. Each Globox is thoughtfully curated with authentically local products and experiences and will proudly feature one Indigenous product or experience, as well as one product or experience from a Biosphere Committed Company.

---

Please sign up below to express your interest and the Glohaven team will get in touch with further details.

---

---

Upcoming EARTH DAY Announcement

To commemorate Earth Day on April 22nd, The Thompson Okanagan Tourism Association together with the our Regional Partners under the BCRTS including the Cariboo Chilcotin Coast, Kootenay Rockies, Northern BC and Tourism Vancouver Island will be joined by a number of guest speakers to announce their collective journey in Biosphere Tourism Certification, a major step in committing to a more sustainable tourism future.

You are invited to join us, the British Columbia Regional Tourism Secretariat (BCRTS), and our regional partners for this important virtual announcement. 

Earth Day, Thursday, April 22, 2021.
1:00 PM Pacific Time / 2:00 PM Mountain Time

---

Guest speakers will include:

• Patricio Azcárate Díaz de Losada of the Responsible Tourism Institute

• Dr. Dirk Glaesser, Director of Sustainable Development Program of the World Tourism Organization

• Dr. Paul Rogers, Co-founder and Director of Planet Happiness

• Frank Antoine, Co-founder of Moccasin Trails and Tourism Ambassador

• Anthony Everett, Chair, BC Regional Tourism Secretariat & CEO of Tourism Vancouver Island

• Ellen Walker-Matthews, Senior Vice President and Acting CEO, Thompson Okanagan Regional Tourism Association

---

New Provincial Restrictions Announced To Help Save Our Summer

Kelowna, B.C. - Premier John Horgan announced new provincial restrictions today that, together with increased vaccinations, should help to bend the curve and hopefully Save Our Summer. The new restrictions will remain in place until after the May Long Weekend (including the previously announced restrictions on indoor dining).

The Premier also noted that as of Friday, new orders under the Emergency Program Act will be put in place to restrict British Columbians from making non-essential travel bookings in B.C. outside the health authority in which they reside. Tourism operators have been asked to assist in this effort by voluntarily declining reservations from customers residing outside their health region until after the May long weekend.

Random audits will be conducted and fines levied to further discourage people from travelling without a legitimate reason.

BC Ferries will not be take bookings for RVs or campers and will contact those with previous bookings to confirm that their travel is essential. They are also supporting by not adding additional sailings leading up to the long weekend, as done in past years.

British Columbians who have made campground reservations outside their health authority region will receive refunds. New signs will be posted along the Alberta border, reminding potential visitors that only essential travel into B.C. is allowed.

---

Premier Horgan noted that the new rules are not designed to put more stress on struggling tourism operators and that government has been and will continue to work collaboratively with the sector. Additional information about the travel restrictions and their enforcement is expected to be released later this week.

It is five week period which, if we work together and follow the provincial guidelines, will help ensure that we reduce the further spread of COVID-19 and the variants and enable us to have a summer, fall, and winter that we can all begin to enjoy again.

We will continue to bring you additional details as more information becomes available.

Supports for Tourism Businesses

The B.C. Circuit Breaker Program will be extended and is available to support businesses through this time through grant funds. For more information, including the application process and eligibility, visit: www.gov.bc.ca/business-relief

For more information on the Small and Medium Sized Business Recovery Grant program, including the application process and eligibility, visit: www2.gov.bc.ca/gov/content/economic-recovery/business-recovery-grant

Other supports are available for Thompson Okanagan tourism businesses and employees as part of TOTA's Tourism Resiliency Program, including:

• 1-1 Advisor Virtual Meeting with a TOTA team member

• Expert Business Mentorship with an Okanagan College business professor

• Mental Health Support through the Canadian Mental Health Association

• Micro Loans through Community Futures

• Email Recovery@TOTABC.com for quick questions or to schedule a 1-1 call/video with a TOTA Advisor

Air Canada Reaches Funding Agreement with Federal Government

Air Canada and the Government of Canada have reached a series of debt and equity financing agreements that allow the airline to access up to $5.8 billion in liquidity through the Large Employer Emergency Financing Facility program. As part of the package, Air Canada has agreed to resume service or access to its network for nearly all regional communities where service was suspended due to COVID-19; refund customers whose flights were cancelled as a result of the global pandemic; and maintain current employment levels.

PST Rebate for Capital Investments Opens to Support Business Recovery

(From B.C. Gov News:) Businesses can grow back bigger and stronger following the pandemic, with up to half-billion dollars in expected rebates available for purchases or leases of select machinery and equipment, including tools, furniture, computers, software and zero-emission vehicles.

“This measure is a direct response to what we heard when we consulted with the business community. By providing a rebate on tools and equipment that help businesses grow, we are encouraging investments and helping to reduce the cost of growth for businesses in every sector,” said Selina Robinson, Minister of Finance. “This provincial sales tax (PST) rebate will make it easier for businesses to make the investments that will allow them to grow or adapt and seize the opportunities of a post COVID-19 economy.”

The rebate, announced in September 2020 as part of StrongerBC: BC’s Economic Recovery Plan, allows incorporated businesses to recover 100% of the PST on most machinery and equipment purchased between Sept. 17, 2020 and Sept. 30, 2021.

“Having a 100% PST rebate is a good incentive to make the kind of capital investments that will not just support our members, but help the economy respond, recover and prosper,” said Andrew Wynn-Williams, vice-president, Canadian Manufacturers and Exporters. “These rebates will support both the short-term need for relief and the long-term goal of economic growth.”

Online applications are open. The first window is open until Sept. 20, 2021, followed by a second window after the eligible rebate period (Oct. 1, 2021, to March 31, 2022). Rebate eligibility is based on the Canada Revenue Agency’s Capital Cost Allowance classes.

The rebate is one of the government-provided investments helping businesses recover and respond to the unprecedented economic impact of the pandemic. Other supports include the Small-to-Medium-Sized Business Recovery Grant, an incentive for businesses that hired more employees, grants to launch or upgrade online stores and other tax relief provided in 2020.

Quick Facts:

• This funding is part of B.C.’s $10-billion COVID-19 response.

• The projected cost for this PST rebate is $470 million.

• An estimated 110,000 incorporated B.C. businesses are eligible for the rebate.

• The PST savings on a new zero-emission vehicle can be more than $3,000.

Learn More:

To apply for the PST rebate on select machinery and equipment, visit:
https://www2.gov.bc.ca/gov/content/taxes/sales-taxes/pst/rebate-machinery-equipment

For more detail about the Canada Revenue Agency’s Capital Cost Allowance classes, visit:
https://www2.gov.bc.ca/gov/content/taxes/sales-taxes/pst/rebate-machinery-equipment/technical-backgrounder

Read StrongerBC: BC’s Economic Recovery Plan: https://strongerbc.gov.bc.ca/supporting-bc-businesses

Online Grant Program Expands to Support More Businesses

(From BC Gov News) - In response to a high number of applications, the B.C. government is investing an additional $30 million in the Launch Online Grant program.

The Launch Online Grant program provides up to $7,500 to businesses to help build or expand an e-commerce site to reach more customers and to sustain and grow their business.

An online presence is integral for businesses that want to adapt their operations to better reach customers in their community, throughout B.C. and beyond. These changes will help approximately 4,000 more businesses market their products and services online.

“Many small businesses have had to change the way they operate as more and more people shifted to online purchasing during the pandemic. Our government has been there to help these businesses adapt,” said Premier John Horgan. “By expanding eligibility to our successful launch online program, more B.C. small businesses from the hardest hit sectors will have access to the tools they need to boost their online presence, grow their e-commerce capacity and become more resilient as we build toward a brighter future.”

The new funding is in addition to the February 2021 announcement of $12 million to support 1,500 businesses to enhance or establish their online presence. Currently, over 3,500 businesses from around the province have applied, demonstrating the need for these supports.

Businesses in the hard-hit tourism sector, like tour operators or hotels, and businesses in the service industry, such as massage therapists, personal trainers or hair stylists, can now access the grants to build or improve their online booking systems.

As part of the eligibility enhancements, 30% of the grant funds will now be reserved for Black, Indigenous and people of colour-owned (BIPOC) businesses, as well as rural businesses. This is expanded from the original 25% of grant funds that were reserved for Indigenous and rural businesses.

“The Launch Online Grant program responds to the way the pandemic has changed the business world, and the strong demand shows we are filling an untapped need,” said Ravi Kahlon, Minister of Jobs, Economic Recovery and Innovation. “In addition to expanding the program, we are reserving a portion of the funds for BIPOC businesses because our recovery must be inclusive, taking care to not leave people behind.”

As part of the program, successful applicants will work with local B.C. service providers to complete their online store. Through this model, the grant funding can be reinvested in B.C.-based marketing and technology companies to generate revenues for local companies and help secure and grow jobs.

“The pandemic has impacted so many people throughout B.C., it has also disproportionately impacted people and communities of colour,” said Nerissa Allen, president, Black Business Association of BC. “I am pleased to see funding set aside for the Black, Indigenous and people of colour business community. This change, combined with opening the grant program to service-based businesses, will give business owners and entrepreneurs the opportunity to access funds that will help revive their business.”

The Launch Online Grant program is part of StrongerBC: BC’s Economic Recovery Plan. The plan focuses on a recovery that is innovative, sustainable and inclusive. It outlines the latest steps the Government of British Columbia is taking to help people, businesses and communities come out of COVID-19 stronger, without leaving people behind.

The program is administered by Alacrity Canada. Small and medium-sized businesses can apply online: www.launchonline.ca

Learn More:

For more information on the Launch Online Grant program, including the application process and eligibility, visit: www.launchonline.ca

For more information on StrongerBC, visit: https://strongerbc.gov.bc.ca/

For more information on Alacrity Canada, visit: https://www.alacritycanada.com/

A backgrounder follows.

Global Webinar |Tourism & Happiness: For a Brighter Future

Planet Happiness, a project of the Happiness Alliance bringing the Happiness Movement to the tourism sector, held an amazing all-star event for International Day of Happiness on March 20th, 2021.

You can catch the recording below, and see the full line-up of speakers.

---

If you are curious to learn more - the 2021 World Happiness Report, focusing on the effects of COVID-19 and how people all over the world have fared, is out now.

If you are a resident of the Thompson Okanagan region, you are invited to partake in the regional Happiness Index Survey, measuring happiness and well-being of Thompson Okanagan residents and communities.

New Tourism Digital Marketing Expert Certification Program through the BCRTS and eLearningU

As a member of the British Columbia Regional Tourism Secretariat (BCRTS), Thompson Okanagan Tourism Association is pleased to announce that all tourism businesses in our region can gain access to the Digital Marketing Expert Certification Program by eLearningU. Tourism businesses can sign up for a FREE subscription to eLearningU, where, upon registration, they will be provided a username and password for their account. Multiple people within the same organization are welcome to join the program.

In addition to the Tourism Digital Marketing Certification Program, registered members will have FREE access to 50 live webinars over the course of the year, and a full webinar library of 350+ recordings. 

Become a Tourism Digital Marketing Expert

After registering for your free eLearningU subscription, follow the link below to access your Tourism Digital Marketing Certificate dashboard. There are 5 Certifications in this program, broken down into individual certificates, they are as follows:

• Tourism Social Media Marketing Certificate (14 courses, 14 hours)

• Tourism Content Marketing Certificate (6 courses, 6 hours)

• Tourism SEO/SEM Marketing Certificate (8 courses, 8 hours)

• Tourism General Marketing Certificate (7 courses, 7 hours)

• After each of these are complete, the Tourism Digital Marketing Expert (TDME) Certification is awarded.

Check out the Program Here

Each course is compiled of a 1-hour video training and a 5-question quiz. The quizzes come directly from the content in the video training and must be passed in order to complete the lesson. You may retake the quiz in order to pass. The goal is to verify that you have reviewed and learned the information presented.

Sections and lessons do not have to be done in order, so if something seems more interesting or useful, complete that one first and finish the rest at your leisure. As we are apart of the launch of this exciting program, the sooner you sign up, the more live webinars you will be able to attend. All required webinars will be added to the library after their live premiere.

---

Background

The TOTA Tourism Resiliency Program, part of the BC Tourism Resiliency Network, provides long-term support to tourism businesses to navigate the impact of the COVID-19 pandemic, adapt services, and work towards eventual recovery. As part of TOTA's Tourism Resiliency Program, tourism businesses can access the following FREE supports:

• Digital Support Services with a digital marketing expert

• Expert Business Mentorship with an Okanagan College business professor

• Mental Health Support through the Canadian Mental Health Association

• Micro Loans through Community Futures

• Email recovery@totabc.com for quick questions or to schedule a 1-1 call/video chat with a TOTA Program Advisor

For more information on TOTA's Tourism Resiliency Program, go to TOTABC.org/resiliency.

---

go2HR Offers COVID-19 Safety Plan Support as Tourism and Hospitality Businesses Prepare for Summer Season

As spring awakens across BC and our summer-based tourism and hospitality businesses are busily preparing for the new summer season, don’t forget to review your COVID-19 safety plan. The goal of your COVID-19 safety plan review is to ensure your written plan meets all current WorkSafeBC and Provincial Health Order requirements.

Need help with your review?

go2HR’s COVID-19 safety plan review service helps tourism and hospitality businesses with their review. Our health and safety experts will review your safety plan and provide recommendations and targeted feedback to help ensure your written plan meets current requirements.

You can register for this complimentary service on the go2HR website.

What if I don’t have a COVID-19 safety plan?

If you don’t currently have a written COVID 19 safety plan, download go2HR’s COVID-19 safety plan template. The template walks you through the development of your customized plan and includes handy tips and relevant resource links to assist you in developing COVID-19 safety controls across your business.

About go2HR:

go2HR is BC’s tourism and hospitality human resource and health & safety association. go2HR empowers employers to have strong human resources and health & safety culture that supports strong business performance. The programs offer tools, information, and consulting services to elevate employers’ human resources and health and safety practices. We also offer education and training for current and future workforces. Finally, the go2hR team works as a resource to inform government, stakeholders, and communities on labour market conditions and strategies in relations to the tourism and hospitality sectors in BC.

If you have any questions regarding workplace health and safety or need support with any aspect of your COVID-19 safety plan, please contact go2HR via phone: 604-633-9787, email: safety@go2hr.ca or visit our Maintaining Your COVID-19 Safety Plan webpage. Our qualified health and safety staff are available to assist and we look forward to supporting you and your team.