News & Resources
The latest Thompson Okanagan tourism industry news from TOTA, tourism businesses, and communities.
TOTA’s Corporate Carbon Inventory & Thompson Okanagan’s Destination Carbon Inventory
This Carbon Inventory was done to get a comprehensive assessment of our Destination and Corporate carbon emissions and to set the stage for future coordinated action based on accurate data.
With sustainability as one of our guiding principles, and as a signatory of the Glasgow Declaration, TOTA has committed to net zero by 2050 and 50% reduction by 2030. This Carbon Inventory was done to get a comprehensive assessment of our Destination and Corporate carbon emissions and to set the stage for future coordinated action based on accurate data.
A carbon footprint - or Carbon Inventory - measures the amount of greenhouse gasses released by an activity, such as TOTA's business operations. It's expressed in tonnes of carbon dioxide equivalent (tCO2e), which shows the impact on global warming.
To calculate TOTA's corporate carbon footprint, the GHG Protocol’s Corporate Standard was used, a widely accepted method that ensures consistency in measuring and comparing greenhouse gas emissions across different organizations globally.
If you run a tourism business and have taken actions to decarbonize your business, please let us know by emailing eve@totabc.com
Help Steer the Future of Transportation in the Thompson Okanagan with Inter-Community Transportation Survey
As the region continues to grow input from the public is crucial in shaping the future of transportation. The survey results will guide planning and advocacy efforts to enhance transportation options between communities, ensuring a connected and sustainable future for the Thompson Okanagan.
The Thompson Okanagan Tourism Association (TOTA) and the University of British Columbia Okanagan (UBCO), with support from the Economic Trust of the Southern Interior, have launched the Inter-Community Transportation Survey. This important initiative invites businesses, residents, and visitors to share their thoughts on transportation needs and preferences within the Thompson Okanagan region.
As the region continues to grow— with StatsBC projecting an increase of 250,000 people by 2046—input from the public is crucial in shaping the future of transportation. The survey results will guide planning and advocacy efforts to enhance transportation options between communities, ensuring a connected and sustainable future for the Thompson Okanagan.
“We encourage all business owners, residents, and visitors in the Thompson Okanagan region to participate in this important survey,” said Ellen Walker-Matthews, CEO of TOTA. “Feedback will play a crucial role in shaping the future of transportation, making travel between our communities more efficient, sustainable and accessible for everyone.”
The survey is quick and easy, taking just five minutes to complete. To thank participants for their time, they will be entered into a draw to win one of several incredible prizes, including:
3-night stay at Big White Ski Resort.
2-night stay at Summerland Waterfront Resort.
Predator Ridge Golf Experience.
Read the Release here: www.hatchcomms.ca/post/thompson-okanagan-transportation-survey
TOTA is now a member of the Outdoor Recreation Council of BC
The Thompson Okanagan Tourism Association has joined over 100 member organizations across the province and is now an Outdoor Recreation Council of BC (ORCBC) member.
The Thompson Okanagan Tourism Association has joined over 100 member organizations across the province and is now an Outdoor Recreation Council of BC (ORCBC) member.
This partnership will help TOTA promote and protect outdoor recreation opportunities and outdoor spaces across British Columbia.
Interested businesses can learn more about and join the ORCBC in preserving the outdoor spaces that we work and play on throughout the province. There are many ways to get involved including BC Rivers Day on September 22, 2024.
About the ORCBC
The Outdoor Recreation Council of British Columbia (ORCBC) is a charitable organization that works with its members, government agencies, Indigenous communities, other organizations, and the public to address issues related to outdoor recreation access, environmental stewardship, and public policy.
GreenStep EcoFund Verified Program Assists TOTA Stakeholders to Reduce the Costs of Switching to RNG
TOTA continues its commitment to destination stewardship and sustainability through a partnership with GreenStep and its EcoFund program. Tourism businesses that join the EcoFund program, collect an EcoFee that helps their businesses to cut down on the consumption of energy, waste and water, by investing in more efficient technologies and renewable energy.
TOTA continues its commitment to destination stewardship and sustainability through a partnership with GreenStep and its EcoFund program. GreenStep is an industry leader in guiding businesses to reduce environmental impacts and in turn the region’s carbon footprint. Tourism businesses that join the EcoFund program, collect an EcoFee that helps their businesses to cut down on the consumption of energy, waste and water, by investing in more efficient technologies and renewable energy. The EcoFund is managed by GreenStep and is applied to measurable carbon reduction projects at the participating business.
Renewable Natural Gas (RNG) is part of that energy solution and businesses that are GreenStep Verified are now able to use 10% of their EcoFund towards incorporating RNG into their energy portfolio. RNG is a practical way to help mitigate future climate crises and transform BC's energy future by reducing BC's greenhouse gas emissions. Supporting both personal and professional climate goals, this is an important action to aid the Province’s path toward a ‘CleanBC Roadmap to 2030.’ Switching to FortisBC’s renewable natural gas option does not require any new equipment, upgrades, or installations. Customers have the option of replacing 5% to 100% of their natural gas consumption with RNG.
Improving tourism business value is a goal of TOTA and GreenStep. Through the GreenStep EcoFund program businesses access a comprehensive energy and carbon management funding program, and receive the EcoFund Verified seal, marketing assets, and annual summary reports to help communicate the positive impacts they have made. These materials help share the participation in the program, and reflect your dedication and progress towards improving sustainability within the region. If understanding your business's energy consumption or carbon footprint is a commitment for your business, then TOTA’s dedicated Energy Analyst, Harshit Srivastava, can provide a free audit. Harshit specializes in energy and can offer local tourism businesses opportunities for cost-saving options to reduce their carbon footprints. For energy efficiency solutions and to learn more about the benefits of making this simple switch, schedule an Energy Audit with Harshit, or book a free EcoFund opportunity analysis with GreenStep. Projects identified can then be funded in whole or in part through the GreenStep EcoFund program.
About GreenStep Solutions Inc.: GreenStep was founded in 2008 to help small to medium-sized enterprises measure and improve their sustainability performance. To date, the organization has worked with thousands of businesses and organizations of all sizes, in a variety of industries such as tourism and hospitality, retail, professional services, and manufacturing. For more information, visit www.greenstep.ca.
United Nations Sustainable Tourism Observatory Global Meeting
TOTA Destination Stewardship team members, Mike Overend and Eve Layman, joined 43 tourism observatories on November 21-22 at the UN World Tourism Organization headquarters in Madrid, Spain for the annual International Network of Sustainable Tourism Observatories (INSTO) meeting.
Mike and Eve are in the top, middle of the INSTO group.
TOTA Destination Stewardship team members, Mike Overend and Eve Layman, joined 43 tourism observatories on November 21-22 at the UN World Tourism Organization headquarters in Madrid, Spain for the annual International Network of Sustainable Tourism Observatories (INSTO) meeting.
Following the meetings, they joined numerous observatories for additional engagements in Malaga, Spain.
Eve and Mike presented in Madrid and Malaga on TOTA's work regarding resident sentiment and engagement with residents and industry through strategic planning.
The four days were filled with learning from observatories from Europe, South America, Australia, and Asia about their sustainable actions related to specific issue areas.
Highlights included discussions around:
Tourism Governance
Resident Sentiment
Net Positive Tourism
Data collection methods
In addition, four new observatories were introduced during the meetings.
About INSTO
TOTA became the first Canadian destination to join INSTO in October 2019.
Learn more about TOTA’s work as a sustainable tourism observatory at TOTABC.org/committed/insto.
Thompson Okanagan Tourism Climate Action Plan Provides Guidance for Sustainable Development for Regional Businesses and Communities
The Thompson Okanagan Tourism Association (TOTA) has introduced a new climate action plan to facilitate sustainable industry and community development in the Thompson Okanagan region. As part of TOTA’s signing of the Glasglow Declaration on Climate Action In Tourism, the plan outlines a series of strategies and initiatives to support the regional and global commitment to cut emissions in half by 2030 and reach Net Zero as soon as possible before 2050.
Kelowna, B.C. (April 18, 2023) - The Thompson Okanagan Tourism Association (TOTA) has introduced a new climate action plan to facilitate sustainable industry and community development in the Thompson Okanagan region of British Columbia, Canada.
TOTA has been committed to sustainable and responsible tourism since 2012 and became a signatory of the Glasgow Declaration on Climate Action in Tourism in May 2022, which includes the development and implementation of an official climate action plan to accelerate and co-ordinate climate action in tourism.
The plan outlines a series of strategies and initiatives to support the regional and global commitment to cut emissions in half by 2030 and reach Net Zero as soon as possible before 2050.
"TOTA recognizes the critical role that tourism plays in the region's economy and is committed to ensuring that the industry grows in a sustainable way," said Ellen Walker-Matthews, TOTA CEO. "By implementing this Climate Action Plan, we can work to reduce tourism’s carbon footprint while also enhancing the visitor experience and supporting local communities."
The five pathways of the plan are:
Measure: Measure and disclose all travel and tourism-related emissions. Ensure methodologies and tools are aligned to UNFCCC-relevant guidelines on measurement, reporting and verification, and that they are transparent and accessible.
Decarbonize: Set and deliver targets aligned with climate science to accelerate tourism’s decarbonisation. This includes transport, infrastructure, accommodation, activities, food & drink, and waste management. While offsetting may have a subsidiary role, it must be complementary to real reductions.
Regenerate: Restore and protect ecosystems, supporting nature’s ability to draw down carbon, as well as safeguarding biodiversity, food security, and water supply. As much of tourism is based in regions most immediately vulnerable to the impacts of climate change, ensure the sector can support affected and at-risk communities in resilience building, adaptation and disaster response. Help visitors and host communities experience better balance with nature.
Collaborate: Share evidence of risks and solutions with all stakeholders and our guests, and work together to ensure our plans are as effective and co-ordinated as possible. Strengthen governance and capacity for action at all levels, including national and sub-national authorities, civil society, large companies and SMEs, vulnerable groups, local communities and visitors.
Finance: Ensure organizational resources and capacity are sufficient to meet objectives set out in climate plans, including the financing of training, research and implementation of effective fiscal and policy tools where appropriate to accelerate transition.
TOTA encourages all tourism operators, visitors, and community members to learn more about the plan and take action to reduce their carbon footprint. Sustainability is becoming an increasingly significant factor for travellers when planning travel for both business and leisure. As people gain an understanding of the impact of travel, there is a growing preference for supporting responsible destinations, venues, hotels, and events. Destinations and their businesses that take initiative will attract these sustainability-conscious travellers.
To view the plan, download the Thompson Okanagan Climate Action Plan or visit TOTABC.org/committed/climate-action-plan
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About the Thompson Okanagan Tourism Association (TOTA):
The Thompson Okanagan Tourism Association is a non-profit society, governed by an elected Board of Directors, which represents business and community tourism interests throughout the region, and is supported by the British Columbia Ministry of Tourism, Arts, Culture, and Sport. It is an industry-led organization that represents and supports all business and community tourism interests in the region, while also helping to implement provincial tourism policies.
As a Biosphere Certified Destination, TOTA is committed to working towards the United Nations Sustainable Development Goals, including goals related to access and inclusion, such as “Reduced Inequalities” and “Sustainable Cities & Communities.” becoming a world-renowned accessible tourism destination and to promote “Access & Inclusion” in all aspects of community and tourism experiences, products, and services in the Thompson Okanagan region.
Learn more at TOTABC.org.
About the Glasgow Declaration on Climate Action in Tourism:
The Glasgow Declaration on Climate Action in Tourism is an urgent call for all stakeholders to commit to a decade of climate action in tourism, led by the United Nations World Tourism Organization (UNWTO) in collaboration with the Travel Foundation, and within the framework of the One Planet Network and Tourism Declares a Climate Emergency initiatives. The Declaration was officially launched at the UN Climate Change Conference (COP26) in November 2021, after the need for a globally consistent approach for climate action in tourism was made clear, notably through research into CO2 emissions carried out by UNWTO/ITF and released at the UNFCCC COP25 in December 2019.
Learn more at OnePlanetNetwork.org/programmes/sustainable-tourism/glasgow-declaration
For more information, contact:
Ellen-Walker Matthews
Chief Executive Officer (CEO)
Thompson Okanagan Tourism Association (TOTA)
Bat Resource for Okanagan Accommodators
In honour of International Bat Appreciation Day on April 17, the Thompson Okanagan Tourism Association (TOTA) and the BC Community Bat Program (BCCBP) are pleased to announce a partnership to assist and educate accommodators throughout the region on the importance of protecting the bat populations in the Okanagan. TOTA and the BCCBP have created a resource for accommodators with bats on their property that details the importance of bats, how to protect them, and how best to manage them at your accommodation whether you are looking to incorporate them into your operations or relocate them somewhere else.
In honour of International Bat Appreciation Day on April 17, the Thompson Okanagan Tourism Association (TOTA) and the BC Community Bat Program (BCCBP) are pleased to announce a partnership to assist and educate accommodators throughout the region on the importance of protecting the bat populations in the Okanagan.
Bats are an important part of the Okanagan ecosystem and are neither rodents nor considered pests under BC law. They are classified as wildlife under the BC Wildlife Act and are protected from harassment and killing.
Bat Education Resource
TOTA and the BCCBP have created a resource for accommodators with bats on their property that details the importance of bats, how to protect them, and how best to manage them at your accommodation whether you are looking to incorporate them into your operations or relocate them somewhere else.
Photo by Merlin Tuttle©
Get Support for Bat Management
If you have bats at your accommodation or have had encounters with bats, take the bat survey, so the BC CBP can engage with you and your team to help you devise a plan on how to manage the bats.
BC Community Bat Program (BCCBP)
The BC Community Bat Program is a network of community bat projects across BC, carried out in partnership with the Ministry of Environment. In the Okanagan region, we work with landowners to protect their bat roost sites and use bat-friendly exclusion methods, document the number of known roost sites in human-made structures, promote citizen science such as bat counts to monitor bat populations and White-nose Syndrome surveillance at active bat roosts, train Bat Ambassadors, and work with many partners towards implementation of Bat-friendly Communities.
New 3D Virtual Tours Highlight Accessible Features at Tourism Venues in the Thompson Okanagan
TOTA and Spinal Cord Injury BC have partnered to share 22 Virtual Venue Tours of Thompson Okanagan accommodation and attractions. The virtual tours showcase priority accessible features to help people easily plan a visit based on their specific requirements.
View tours: https://ThompsonOkanagan.com/virtual-tours
Kelowna, B.C. - Thompson Okanagan Tourism Association (TOTA), Spinal Cord Injury BC (SCI BC), and their Access BC program have launched Virtual Venue Tours, a mapping project to improve access and inclusion for people exploring the Thompson Okanagan region of British Columbia. 22 tours are available on ThompsonOkanagan.com as of March 2023 showcasing priority accessible features of various accommodations and attractions in Kelowna, Kamloops, Penticton, Naramata, Keremeos, Cawston, and Chase.
The virtual platform is easy to navigate on desktop and mobile devices, allowing people to explore venues and determine whether accessible features meet their specific requirements. When planning a visit, trip planners can explore the venues virtually and make informed decisions about which ones to experience in person.
The Virtual Venue Tours project was created for the Thompson Okanagan Biosphere Commitment Program, which supports businesses to improve access and inclusion for visitors and staff through various services; with support from the Targeted Regional Tourism Development Initiative (TRTDI) fund from the Province of BC.
"This project will help improve access and inclusion for all visitors to the Thompson Okanagan region. We want to ensure that everyone has the opportunity to experience the beauty of the region, and this program will make it easier for people to do so," said TOTA CEO Ellen Walker-Matthews.
At launch, these tours showcase the accessible features of the following venues who have participated in the Thompson Okanagan Biosphere Commitment Program or are committed to access and inclusion:
Chase:
Kamloops:
Penticton:
The 3D images were created by Jody Wall Photography, a BC-based photographer and are hosted on the TourMkr platform.
More virtual tours will be added as funding becomes available.
To view the tours, visit ThompsonOkanagan.com/virtual-tours
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About the Thompson Okanagan Tourism Association (TOTA):
The Thompson Okanagan Tourism Association is a non-profit society, governed by an elected Board of Directors, which represents business and community tourism interests throughout the region, and is supported by the British Columbia Ministry of Tourism, Arts, & Culture. It is an industry-led organization that represents and supports all business and community tourism interests in the region, while also helping to implement provincial tourism policies.
As a Biosphere Certified Destination, TOTA is committed to working towards the United Nations Sustainable Development Goals, including goals related to access and inclusion, such as “Reduced Inequalities” and “Sustainable Cities & Communities.” becoming a world-renowned accessible tourism destination and to promote “Access & Inclusion” in all aspects of community and tourism experiences, products, and services in the Thompson Okanagan region.
Learn more at TOTABC.org.
About Spinal Cord Injury BC:
Spinal Cord Injury BC (SCI BC) is a non-profit organization based in British Columbia, Canada, that provides support and resources for individuals who have sustained a spinal cord injury, as well as their families and caregivers. The organization was founded in 1957 and has since grown to become a leading resource for those affected by spinal cord injury.
SCI BC offers a wide range of programs and services, including peer support, information and referral, community outreach, and advocacy. One of the key initiatives of SCI BC is the development of accessible technology and equipment for people with spinal cord injuries, with a focus on enhancing mobility and independence. The organization also provides education and awareness programs to promote understanding and inclusion in the community.
Learn more at SCI-BC.ca.
For more information, contact:
Ellen-Walker Matthews
Chief Executive Officer (CEO)
Thompson Okanagan Tourism Association (TOTA)