United Nations Sustainable Tourism Observatory Global Meeting
Mike and Eve are in the top, middle of the INSTO group.
TOTA Destination Stewardship team members, Mike Overend and Eve Layman, joined 43 tourism observatories on November 21-22 at the UN World Tourism Organization headquarters in Madrid, Spain for the annual International Network of Sustainable Tourism Observatories (INSTO) meeting.
Following the meetings, they joined numerous observatories for additional engagements in Malaga, Spain.
Eve and Mike presented in Madrid and Malaga on TOTA's work regarding resident sentiment and engagement with residents and industry through strategic planning.
The four days were filled with learning from observatories from Europe, South America, Australia, and Asia about their sustainable actions related to specific issue areas.
Highlights included discussions around:
Tourism Governance
Resident Sentiment
Net Positive Tourism
Data collection methods
In addition, four new observatories were introduced during the meetings.
About INSTO
TOTA became the first Canadian destination to join INSTO in October 2019.
Learn more about TOTA’s work as a sustainable tourism observatory at TOTABC.org/committed/insto.
