Resources
Find training resources, tools, research, funding, crisis readiness information, and more.
Training
The Thompson Okanagan Tourism Association and Okanagan College are thrilled to announce the Accelerated Beverage Industry Training Program 2025 - Tier 2 at the Vernon Campus.
The Tourism Digital Academy is a free 8-week course for tourism businesses in BC who are interested in developing their digital marketing skills.
The Thompson Okanagan Tourism Association and the Okanagan College Salmon Arm and Vernon campus are thrilled to introduce the 2025 Accelerated Beverage Industry Training (BIT) Program, held at Okanagan College's Salmon Arm and Vernon Campus.
Registration is now open for the third BC Tourism Project Four Workshop: Regenerative Tourism & Systems Thinking Workshop.
Date: July 17 - Virtual
Time: 10:00 am
The workshop will cover the key. oncepts of regenerative tourism and systems thinking, their. relationships to climate change, and their importance when it comes to developing regenerative tourism.
DBC has developed a 6-part video series based on the previously written Working with the Travel Trade Guide.
The Indigenous Community Entrepreneurship Development & Action Recovery (I-CEDAR) program is a fully-funded training program for Indigenous BC Residents with a new or existing business.
Cultural Safety Training is a two-day virtual session held June 25th and 26th, from 10am-12pm each day over Zoom, facilitated by Shelley Joseph from Ladders 2 Kindness.
This course starts with a journey through Canada's history of colonization and oppression, and teachings of Indigenous ways of being. Participants will each develop actionable items to ensure they can provide trauma-informed and culturally safe services to and for Indigenous people. It is a transformative journey, where Indigenous wisdom meets contemporary practice. Let’s build a kinder, more connected future together.
go2HR is offering online Equity, Diversity, and Inclusion (EDI) training courses so tourism and hospitality employers can get started on their journey or continue to grow their practices.
Tailored for the tourism industry, the courses will equip employees with the knowledge and skills needed to foster a culture of inclusivity in the workplace. EDI can increase employee retention, reduce absenteeism, improve on recruitment success, and have positive impacts on employee’s mental health.
BC Hotel Association is offering crisis communications training for hotels to ensure teams are prepared to face the unforeseen with resilience and professionalism. This online training is held over 3 sessions in June.
May 6 to 11 is National Safety & Health Week. Create a safe and strong workplace by accessing free resources and training from go2HR.
Learn from experts from around the world who will go beyond the need for sustainable practices to define the business opportunity and the ways that we can all take steps to develop, attract, and grow sustainable travel for your business/destination. Early bird pricing is available. Use discount code BC300 to receive a $300 discount.
April is BC Wine Month! To celebrate, Wine Growers BC has shared several resources, including winery, event, and restaurant listings, free Wines of BC Ambassador Program level one course and certification, and a social media campaign. #BCWineMonth
The Safety Basics Orientation Course is a free, online, asynchronous health and safety training for new and young workers, designed to meet the WorkSafeBC regulatory requirement to provide a health and safety orientation.
This newest addition to go2HR's training portfolio will also help employers deliver a positive onboarding experience, showcasing your commitment to creating a healthy and safe work environment.
Thompson Okanagan tourism professionals are invited to an online training session on March 1 to start a conversation about how your team can contribute to a work environment that empowers 2SLGBTQI+ colleagues, guests, and other stakeholders.
The B.C. Employer Training Grant is a cost-sharing grant program that provides employers throughout B.C. with skills training funding for their workforces, including prospective new hires. Employers can receive 80% of the cost of training up to $10,000 per employee, with a maximum annual amount per employer of $300,000.
This free training from the Canadian Mental Health Association (CMHA) BC Division informs participants on how to create and foster a psychologically healthy & safe workplace. C.A.R.E. is an acronym that means Caring and Respectful Employer.
BCHA has partnered with the Progressive Intercultural Community Services Society (PICS) and Western Community College to offer a 23 week online “Hotel Operations Services Skills Training Program”. This program is designed to train 30 candidates who are currently unemployed or under employed in the Okanagan area and deliver them to industry trained and ready to work. The training is fully funded and will focus on readying the candidate for meaningful work in the hotel industry.
The Tourism Digital Academy is a free, eight-week digital marketing program for BC tourism businesses seeking to elevate their knowledge and skills in digital marketing to an intermediate level.
Designed for business owners or marketing team members, this comprehensive program provides actionable guidance that helps build a better understanding of SEO, website usability, content, email marketing and analytics.
This intake will offer access to programming during both working and evening hours each week.
Apply now for the 8-week program, which begins March 28, 2022. Availability is limited.
Funding
This funding will support the implementation of recommendations in these businesses’ sustainability and climate adaptation planning.
The Rural Economic Diversification and Infrastructure Program (REDIP) is a grant launched by the Ministry of Jobs, Economic Development and Innovation (JEDI) that supports projects that promote economic diversification, resilience, clean growth opportunities, and infrastructure development.
This year, for the first year ever, the Outdoor Recreation Council of BC (ORCBC) is offering a limited number of small, one-time micro grants of $300 each to help outdoor groups host BC Rivers Day events in their community.
Businesses and non-profit organizations that provide tourism experiences within British Columbia are eligible to receive funding from Destination BC, through their BC Tourism Climate Resilience Initiative, of up to $15,000 to implement a project or obtain sustainability certification.
Tourism Kamloops has recently announced a new RFP funding opportunity, the Destination Events Support Fund. They are seeking proposals from businesses and organizations who want to develop annual destination events in Kamloops between October and April.
Small companies can get rebates for eligible commercial property crime and vandalism repairs or to implement eligible preventative measures and covers expenses incurred between January 2023 to December 30, 2024.
BC-based events can apply for one-time grants, up to about 20% of the total event budget, up to a maximum of $250,000 per event.
PacifiCan’s Tourism Growth Program (TGP) will provide up to $250,000 in funding to businesses, tourism organizations, and local communities to develop tourism products and experiences that create lasting prosperity in BC communities. Info sessions will be held on December 6 (virtual) and 7 (in Kelowna). Apply by February 2024.
The OMG Fund is Airbnb’s program to build the most creative, jaw-dropping places on earth, which can be listed in the OMG! Category on AirBnB. 100 people will receive $100K to fund their off-beat build.
AirBnB considers originality, feasibility, sustainability, and the experience into its decision making when reviewing applications. Accommodation plan would need to pass all required inspections and bylaws and would need to be completed by August 2023.
Applications are due by July 22, 2022.
While the Canada Recovery Hiring Program (CRHP) expires on May 7, 2022, the government will accept retroactive applications.
Intended to support recovery for businesses to hire employees or increase work hours of existing employees, the CRHP is a separate wage subsidy that runs parallel to the Tourism and Hospitality Recovery Program (THRP) wage and rent subsidies, which also expire on May 7.
Programs Eligibility Requirements:
The CRHP provides up to 50% wage subsidies for new employees or for existing employees who are working increased hours or earn a higher wage. Eligible employers must have a revenue loss of more than 10% to qualify.
The CRHP is a separate wage subsidy that runs parallel to the Tourism and Hospitality Recovery Program (THRP) wage and rent subsidies, which also expire on May 7.
Eligible employers can access either the CRHP or the THRP, but not both during the same period.
Eligible employers, who had an active payroll account as of March 2020 can access the CRHP.
The THRP subsidies require a minimum period-over-period revenue loss of at least 40% and some employers no longer meet the 40% revenue loss requirement to qualify for the THRP.
Unlike the THRP, applications to the CRHP can be made retroactively up to 180 days after the end of a period.
Applications to the CRHP are made through the same system as the THRP.
The Province of BC has restarted the Tourism Events Program accepting applications until May 31, 2022. While historically an annual program, it was paused in spring 2020 due to pandemic restrictions and guidelines limiting gatherings. The Tourism Events Program (the program) provides funding for up to 10% of the total event budget up to a maximum of $250,000 per event (minimum of $10,000). Funds can also cover a range of marketing expenses. Eligible events are those that are in B.C. between October 1, 2022, and September 30, 2023, accessible to the public, and are generally sporting, arts, or cultural events.
More than $12.4 million in one-time funding to the BC Arts Council will offer support to BC artists and organizations as the Province continues to build back from the COVID-19 pandemic.
From this funding, the BC Arts Council will distribute $7.9 million in resiliency supplements to more than 300 organizations currently receiving operating assistance. The average grant amount is $25,000.
Additionally, BC Arts Council has allocated $4.5 million to top up the Arts Impact Grant program, which closed its intake in January 2022. The next intake of this program is anticipated for winter 2023.
Funding is available to organizations and collectives with an arts and culture mandate or a dedicated arts and culture program. Grants are available to non-profit organizations, Indigenous communities and community organizations.
Propel is a federally funded Student Work Placement Program offering paid work-integrated learning opportunities in the tourism and hospitality sector. Propel offers employers a wage subsidy of up to 75% of a qualifying student’s wages, to a maximum of $7,500.
Tools & Resources
Accommodators in the Thompson Okanagan are invited to take the BCHA’s short survey on plastic use and sustainability.
BC wineries will receive temporary support in response to the loss of grapes and damage to vines effective from April 1, 2025, to March 31, 2026.
Anderson Vacations is supporting affected employees by compiling a list of employment opportunities *that include staff accommodations* across BC and Alberta to help these displaced workers find new homes. Pet-friendly accommodations are in dire need.
If you are currently hiring for immediate (or soon) start AND have staff accommodations available, share your opportunity in this form: https://forms.gle/sq4AAGSmNRhd53zj8
UN Tourism and the University of Oxford are inviting tourism businesses to join a collaborative project on sustainable tourism and Environmental, Social, and Governance (ESG) reporting.
TIABC's One Minute Monitor (OMM) is a short survey deployed as necessary to help us better understand members' views on pressing issues and to help inform policy development and prioritize advocacy activities.
QUESTION: Is your projected business (i.e. bookings, revenues) for the months of July, August and September up, down, or the same compared to the same period in 2023?
Destination Osoyoos is set to present the first ever collaborative Osoyoos Tourism Master Plan to the public in just a few months. For more information on the Tourism Master Plan, visit the Destination Osoyoos project information page.
The Outdoor Recreation Council released a new guide offering recreation organizations a roadmap for advancing reconciliation objectives and tools for recreation organizations embarking on discussions and relationship building with First Nations at the community level.
With the arrival of summer, Deloitte has released the Canadian Summer Travel Outlook report, which provides excellent insights for destinations and tourism businesses.
BC’s tourism industry can advocate for water conservation by inspiring residents and visitors to take part in protecting one of the province’s most important resources.
There are partnership opportunities available for Regional and City Destination Management Organizations in BC to better understand how residents view tourism in their communities.
According to a recent survey, outdoor recreation is on the rise in British Columbia and access to outdoor opportunities remains a top priority for residents of BC. Explore the latest trends and insights of the 2024 Ipsos poll below.
To better support people who cannot meet their own needs during evacuations from wildfires and other climate emergencies, the Province is introducing several improved measures stemming from the Premier’s Expert Task Force on Emergencies, including accommodation allows, e-transfers, and updates to the EmergencyInfoBC website.