Managing Crisis Communications | BC Hotel Association Education Series in June
BCHA's Fast Track Your Future Education Series returns for one more series this season - Managing Crisis Communications. Co-facilitated by Hatch Hospitality and tartanbond Communications
In the fast-paced world of hospitality, crises can range from natural disasters like fires and floods to complex HR issues and cybersecurity threats. Effective communication during these times is paramount to safeguarding the reputation of hotels and resorts while maintaining guest trust.
Preparation is the cornerstone of crisis management. In this series, we equip participants with essential issues management and communication tools tailored to the unique challenges of the hospitality sector. From establishing proactive response plans to implementing best practices, attendees will gain the confidence and expertise needed to navigate crises responsibly and intentionally. Join us to ensure your team is prepared to face the unforeseen with resilience and professionalism.
COURSE SCHEDULE:
· June 4th Preparedness Protocol
· June 11th Strategic Responses
· June 18th From Reaction to Recovery