Applications Open for Community Economic Recovery Infrastructure Program (CERIP) – Due October 29, 2020

The Thompson Okanagan Tourism Association recommends that you review the details of a new funding opportunity through the Province of British Columbia: The Community Economic Recovery Infrastructure Program (CERIP).

The application window for the CERIP is very short with a deadline of October 29, 2020.

The Province of British Columbia has allocated up to $90 million to support community economic resilience, tourism, heritage, and urban and rural economic development projects.

The CERIP provides an opportunity for Indigenous applicants, local governments, tourism organizations, heritage leaders, and not-for-profit organizations to apply for infrastructure funding that supports projects and initiatives for public use and that benefit and create jobs, support economic development and recovery from the impacts of COVID-19.

Eligible applicants can receive a one-time, 100% funded provincial grant to support four key streams:

• Community Economic Resilience supports initiatives through investment in short term, small scale public infrastructure meeting the economic recovery objectives of initial job creation in the community and ancillary job creation in other areas hard hit with COVID -19 such as local retail and services.

• Destination Development invests in the development, conservation, repair, or rehabilitation of new or existing tourism infrastructure and amenities to assist in the re-emergence and resiliency of the tourism sector, creating jobs that will provide long term benefits for the tourism sector and local communities.

• Unique Heritage Infrastructure supports projects focused on the conservation, repair, rehabilitation, and development of cultural heritage infrastructure to help communities safeguard and enjoy their heritage places while creating employment through the stewardship of cultural heritage.

• Rural Economic Recovery improves the prosperity and quality of life in rural communities through projects that create jobs, develop economic infrastructure, support a vibrant local business sector, and accelerate economic recovery.

CERIP is designed to support projects that are construction ready in 2021 and can be completed by March 31, 2023. Projects must start by December 31, 2021. 

Indigenous and local government applicants are encouraged to consider partnering with not-for-profit applicants in local communities wherever possible for their consideration and applicability to CERIP.

Every grant application is assessed in the context of the program eligibility guidelines. The final approval of projects and funds will occur when a new cabinet is sworn in.

Program information such as application instructions and links to resource documents are available at gov.bc.ca/CERIP.

The ministries and their delivery partner contacts are available to provide advice as you prepare your application. For information on the four streams, please see specific contacts in the table below:

Applications are now open. The application window for the CERIP is very short with a deadline of October 29, 2020.

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Additional Information

For more information or to answer any questions, please contact:
Mike Overend
Director of Sustainability
Thompson Okanagan Tourism Association
e: IndustrySupport@TOTABC.com
t: (778) 721-5462

The ministries and their delivery partner contacts are available to provide advice as you prepare your application. For information on the four streams, please see specific contacts below:

Rural Economic Recovery:
Forests, Lands, Natural Resource Operations and Rural Development
Rural Policy and Programs Branch
Email: ruraldevelopment@gov.bc.ca
Phone: 250 356-7950

Destination Development:
Tourism, Arts and Culture Tourism Sector Strategy Division
Dawn Rueckl
Email: tourismpolicy@gov.bc.ca
Phone: (778) 698-1802

Unique Heritage:
Infrastructure Forests, Lands, Natural Resource Operations and Rural Development
Indigenous applicants: First Peoples’ Cultural Council
Karen Aird
Email: karen@fpcc.ca
All other applicants: Thompson/Okanagan
Paul Gravett
Email: pgravett@heritagebc.ca

Community Economic Resilience:
Municipal Affairs and Housing Local Government Infrastructure & Finance
Email: infra@gov.bc.ca
Phone: 250 387-4060

Call for Nominees for Destination BC Tourism Marketing Committee

Destination BC is seeking nominees to join the Tourism Marketing Committee. The committee will have one representative from the Thompson Okanagan for a three-year term (January 2021 to December 2023).

Committee members work with Destination BC to provide input on the long-term, sustainable growth of BC’s tourism industry.

The application deadline is Tuesday October 27, 2020.

BC Hotel Association Partners with BC Regional Tourism Secretariat and STR to Support Tourism Resiliency

The not-for-profit organizations will utilize vital industry insights and tools from STR to advance BC accommodation sector in response to COVID-19.

VANCOUVER, BC (September 22, 2020): The British Columbia Hotel Association (BCHA) is working in partnership with the BC Regional Tourism Secretariat (BCRTS) and STR to offer informed recovery strategies for BC accommodators that have been negatively impacted by the Covid-19 pandemic. Using industry data from STR – the sector’s leading data benchmarking and analytics provider – BCHA and BCRTS will develop tools and strategies to support people and communities at the heart of BC’s tourism industry.

“Supporting tourism in Canada is one of STR’s top priorities, so we are proud to partner with the British Columbia Hotel Association and the BC Regional Tourism Secretariat” says Emile Gourieux, Business Development Executive, Hotels at STR. “Through our hotel benchmarking platform, we provide organizations like the BCHA and the BCRTS with the information they need to both successfully advocate on behalf of their members and create effective marketing strategies that will drive tourism to communities across British Columbia.”

As part of the partnership, BCHA and BCRTS will receive weekly reports from STR on trends and insights that inform the current and future realities of the accommodation sector. In addition to effectively communicating these findings to members and stakeholders, the organizations will work together to further develop and deliver education and revenue management training programs for the industry, while strengthening STR insights through promoting the program.

“The pandemic’s impact on our industry has been devastating and many accommodators in our province have substantiated concerns over their properties closing permanently”, says Ingrid Jarrett, President and CEO of the BCHA. “Having our finger on the pulse of industry is now more important than ever”. She continues, “in addition to advocating on behalf of our members, we are committed to providing education to support recovery and resiliency, providing vital training that will better equip accommodators with the tools needed for their businesses to survive and prosper. Our work with STR and the BCRTS will be paramount in this.”

Glenn Mandziuk, President & CEO of The Thompson Okanagan Tourism Association (TOTA), and Chair of the BCRTS adds, “hotels are a fundamental component to the tourism industry at large. By generating a more informed understanding of the current climate and trends affecting accommodators on a greater scale, we can action educated strategies and foster tourism growth across each of the five regional tourism organizations the BCRTS represents.”

To learn more about the BC Hotel Association, or to inquire about becoming a member, contact Mike Macleod, Director of Member and Business Development at membership@bcha.com. Visit tourismresiliency.ca for more information on the BC Tourism Resiliency Network led by the BCRTS.

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About the BC Hotel Association:

The British Columbia Hotel Association is a non-profit organization that works on behalf of accommodators at federal, provincial, and community levels, and champions issues such as taxation, tourism, marketing, corporate relations, labour, and consumer services. The BCHA has over 600 hotel members and 120 associate members, representing an industry made up of over 80,000 rooms and more than 60,000 employees. For more information, visit bcha.com.

About British Columbia’s Regional Tourism Secretariat: 

British Columbia’s Regional Tourism Secretariat is a coalition of industry-led, not-for-profit organizations that provide a trusted voice for businesses, communities, and residents. Consisting of the five regional tourism organizations, including the Thompson Okanagan, the goal of Secretariat is to put people and communities at the heart of BC’s tourism industry.

About STR:

STR provides premium data benchmarking, analytics and marketplace insights for global hospitality sectors. Founded in 1985, STR maintains a presence in 15 countries with a corporate North American headquarters in Hendersonville, Tennessee, an international headquarters in London, and an Asia Pacific headquarters in Singapore. STR was acquired in October 2019 by CoStar Group, Inc. (NASDAQ: CSGP), the leading provider of commercial real estate information, analytics and online marketplaces. For more information, please visit www.str.com and www.costargroup.com

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Media Contacts:

Kelsey Millman
Communications for BC Hotel Association
(Beattie Tartan)
communications@bcha.com
604.351.3623

Haley Luther
STR
Communications Coordinator
hluther@str.com
615.824.8664 ext. 3500

Province of B.C. Launching Tourism Task Force to Reignite Tourism Sector

Ten business and industry leaders have been appointed to a new task force focused on reigniting B.C.’s tourism sector and enhancing its long-term competitiveness, including TOTA President & CEO Glenn Mandziuk.

The Province is allocating $50 million in the Economic Recovery Plan to implement new measures that result from the Tourism Task Force’s work. The Tourism Task Force will:

• Seek innovative and creative ideas from stakeholders, experts and the public about how to help B.C.’s tourism industry recover in the short, medium and long term.

• Solicit input on how the industry can become more sustainable in the future.

• Present a final report to the minister by Dec. 31, 2020.

B.C. Tourism Task Force Members

Members of the Tourism Task Force have varied backgrounds including business, labour and the not-for-profit sector.

• Tamara Vrooman, president and CEO, Vancouver International Airport (chair);

• Walt Judas, CEO, Tourism Industry Association of BC;

• Brenda Baptiste, chair, Indigenous Tourism BC;

• Nancy Small, chair, BC Destination Management Organization Association, Tourism Richmond;

• Ingrid Jarrett, president and CEO, BC Hotel Association;

• Rod Harris, adjunct professor, Royal Roads University;

• Glenn Mandziuk, vice-chair, Minister’s Tourism Engagement Council, and president and CEO, ‎Thompson Okanagan Tourism Association;

• Richard Porges, interim president and CEO, Destination BC

• Amy Thacker, chair, BC Tourism Regional Secretariat, and CEO, Cariboo Chilcotin Coast Tourism Association; and

• a representative from the Labour sector, to be named.

Making Your Space Accessible to All

Accessible Business Feature: Upside Cidery

Creating a space for all was the inspiration behind the opening of Upside Cidery. A space that welcomes anyone from families with children to business professionals, and everyone in between. They even welcome dogs into their space.

Upside Cidery is an organic cidery located on 18 acres of land on Gale Road behind Route 97 in Kelowna. This land was originally used to crush gravel for the building of the highway when it was first purchased in 1970 by the co-owner, Mike Large’s father. Both owners, Mike Large and Isaac Potash, grew up farming with Isaac’s family farm being one of the first organic farms.

The building that houses Upside Cidery was created in a way that upon arrival, is easy for everyone to access and move around. They have a paved and flat parking lot with a designated accessible stall and three stalls along the side of the building that can accommodate a vehicle with a side lift or ramp. Their open floor concept allows for lots of space to maneuver around in the cidery and the washrooms are very accessible. 

Isaac Potach

Having only opened in June of 2019, the cidery is very successful and has become a very popular hangout for locals. The atmosphere is extremely welcoming and the staff are very friendly and accommodating. With the vision of everyone being welcome and able to enjoy Upside Cidery, Isaac was eager to do what he could when TOTA Accessibility specialist, Sonja Gaudet, brought to his attention, on her visit to the cidery, that there was no accessible seating in the building, only high tops and picnic tables. 

“Making your space accessible doesn’t have to be expensive or daunting.”

— Isaac Potach

Isaac immediately called up his builder to create two tables that were wheelchair accessible and comfortable for anyone that struggles to sit at high top tables. One of these tables is able to be moved inside and out. 

Without hesitation and within a couple of weeks, Upside was able to create a space that truly is for everyone. Along with the accessible seating, they are now planning to design a tasting bar that will be at an accessible height for seated tastings by next year.

Creating a space for all, although may seem initially overwhelming, is not a complicated task. In order for people with mobility requirements to participate and experience the services and products available in the tourism space, there are three accessible features to address first. These features will help to ensure an enjoyable and memorable experience, worthy of several repeat visits and recommendations to MANY friends and family members! Keep it simple and start with these aspects to make your space accessible to all.

Simple, but Key Priorities

Accessible Parking

• Paved or hard packed crush grade gravel surface. 

• Designate accessible parking spaces with: 

  • Clearly marked lines.

  • Accessible parking signage on a post at the front of the parking space.

• Ensure spaces are wide enough to accommodate a vehicle that may have a side lift or ramp - 3.9 meters wide.

• For gravel surface parking lots:

  • Designate accessible parking closest to the main entrance access route.  

  • Using spray paint is very effective for marking parking space lines.

• When your able to re-paint your parking lot lines, here are best practice recommendations - Accessible Parking Stall 

Main Entrance Access

• Level/minimal slope access route to the main entrance.

• Curb cut access from the parking area to the main entrance access route

  • Curb Cuts - Best Practice Recommendations

• If main entrance access is via stairs - ramp access is required. 

  • Ramp - Best Practice Recommendations 

• Automatic/low touch/no touch main entrance door - minimum width 81.5 cm 

  • NABCO - Automatic Entrance Systems

  • DEPENDABLE - Automatic Door & Gates 

• OR easy push/pull main entrance door.

  • If applicable, loosen tension on overhead automatic door tension bar/closer unit.

  • Weather permitting, keeping the main entrance door in the open position is a temporary option.

• Level/no step door thresholds.  

  • Threshold ramps are a very inexpensive and easy way to eliminate a step-up door threshold that you may have anywhere throughout your site. 

  • Rubber Threshold Ramp

  • Threshold Transition Ramp

Accessible Washrooms

• Ensure your washroom is wheelchair accessible. 

• Automatic, low touch or easy push/pull door - minimum width 81.5 cm.

  • NABCO - Automatic Entrance Systems

  • DEPENDABLE - Automatic Door & Gates 

• Grab bars beside the toilet.

• Roll under sink vanity height - minimum 68.5 cm / maximum 86.5 cm

• 152 cm floor space free of any obstruction.

  • An easy initial adjustment to allow for more space inside the washroom, is to ensure that the swing of the door swings out.  This is also for safety reasons, in case someone were to fall up against the door inside the washroom and access was required.

• Until a full renovation is possible, work with the washroom you presently have to re-configure, adjust and modify as best as possible to the best practice recommendations found here - Accessible Washroom 

Further Recommendations

If your experience offers food & beverage service -  ensure you have lower height tasting bars & table options for wheelchair users and individuals who require or prefer to be seated while eating and/or tasting.

• Minimum height - 68.5 cm / floor to bottom of surface 

• Maximum height -  86.5 cm / floor to bottom of surface

Learn more about Accessibility Recommendations

Remember, accessibility and inclusion is so much more than what we build into our physical environment.  It is a collective positive energy and attitude that can be felt upon entering any environment.  It transcends directly from the heart and creates a feeling of belonging and freedom.  This powerful and open mindset towards full integration inspires meaningful and authentic connections with one another, enriching the lives of EVERYONE along its path.

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TOTA’s Accessibility video, Accessibility in a New Light, gives us a better understanding of the importance and positive impact accessibility and inclusivity in our community can have on individuals.

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About the Author

Born and raised in Kelowna, Jenna loves being able to be a tourist in her own backyard. As a Brand Ambassador for the Thompson Okanagan region, she hopes to be able to showcase the region’s local businesses and natural attractions to encourage others to come and enjoy them in a safe and sustainable way.

About the Author

Sonja Gaudet is a retired 3 X Paralympic Gold Medalist and most recently a Canadian Order of Sport Inductee 2020/21. She lives in Vernon with her husband Dan and two adult children, Alysha and Colten. Sonja has a passion in locating and creating accessible experiences in the Okanagan region. Some of her adventures include kayaking, exploring the accessible hiking trails with her dog Lina, and enjoying Charcuterie with her most recently discovered favorite glass of red wine, more than likely from somewhere in the South Okanagan or Similkameen region.

Swoop releases winter flying schedule, including flights between Kelowna International Airport and Toronto Pearson Airport

Swoop has released its winter schedule, announcing that the ultra-low fare airline will begin flights between the Kelowna International Airport and Toronto Pearson International Airport on October 25, 2020.

From Oct. 25, 2020 to Apr. 24, 2021, Swoop will connect Toronto and Kelowna with up to 4x weekly with service on Monday, Thursdays, Fridays and Sundays.

“We are very pleased to see Swoop return to YLW for the winter travel season,” says Sam Samaddar, Director, Kelowna International Airport. “This ultra-low fare airline has great opportunities for Kelowna residents to visit family and friends or enjoy a winter getaway with four weekly flights to Toronto served by good arrival and departure times.”

With safety as its number one priority, Swoop has implemented a robust set of measures to safeguard a safe and healthy travel and work environment for its travellers and crew. This includes stricter boarding processes allowing for shorter queue wait times, traveller screening measures, increased sanitization, and enforcing face masks to be worn for the duration of the flight.

“Our winter schedule is in response to a growing rebound in travel, as we know travellers are eager to plan their next getaway,” says Charles Duncan, President, Swoop. “We remain committed as ever to making affordable air travel accessible for Canadians who are looking to reconnect with family and friends over the holidays or are looking for a change in scenery this winter.”

“It is time to travel again, and that can be done responsibly and safely,” states Duncan. “We are focusing our efforts on encouraging travel with our ability to provide ultra-low fares to price-sensitive travellers.”

“Together with our airline and agency partners, we remain committed to providing a safe, hygienic and efficient travel experience, so passengers can travel with confidence through Toronto Pearson,” says Craig Bradbrook, Chief Operating Officer, Greater Toronto Airports Authority.

The announcement reflects the next step in Swoop’s recovery plans. The airline has remained operational throughout the pandemic, adjusting its network to reflect fluctuating demand.

Traveller demand, travel advisories, and health and safety conditions will be monitored over the coming weeks and months, which may cause adjustments to this schedule. For added flexibility, Swoop travellers have the option to purchase ModiFly, which grants them a one-time date and time change to their booking.

For more information, please visit FlySwoop.com.

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About Swoop

Established in 2018, Swoop is Canada’s leading ultra-low-cost airline, independently operated as part of the WestJet Group of companies, offering point-to-point scheduled service to 23 seasonal and year-round destinations in Canada, the U.S., Mexico and the Caribbean. Swoop offers completely unbundled products and services, creating the unique opportunity for travellers to control their costs and customize their experience by purchasing only the extras they desire.

Swoop operates a modern fleet of nine Boeing 737-800 aircraft, equipped with in-seat power and Wi-Fi connectivity. Swoop’s mobile app allows travellers to quickly and easily book flights, manage bookings, check-in, view boarding passes, track flights and access Wi-Fi service in-flight. For more details on Swoop, visit FlySwoop.com.

Marsha Walden Appointed as Destination Canada’s President & CEO

The Honourable Mélanie Joly, Minister of Economic Development and Official Languages announced the appointment of Marsha Walden as Destination Canada’s President and Chief Executive Officer.

Walden joins Destination Canada from Destination British Columbia where she served as the President and CEO since 2013. There she successfully led the newly formed provincial Crown corporation to create ground-breaking strategies for tourism development and nationally recognized, data-driven performance marketing. Most recently, her attention has focused on leading the organization to support the ongoing recovery of BC’s tourism sector.

Destination Canada’s Board of Directors wishes to extend thanks to David Robinson, who led the organization as Interim President and CEO for the past six months, as well as the Senior Leadership team for their dedication and passion throughout the past months.

Walden’s first day with Destination Canada will be August 24, 2020.

Source: Destination Canada

Discover Valemount Website Launch

Discover Valemount (DV) is an adventure tourism TV series that takes you along for the ride on all the incredible things to see and do in Valemount, BC and the area!

Join DV’s Host and guide, Jennifer Robinson, as she experiences all the fun things that you’d like to do: hiking, horseback riding and pack trips, whitewater rafting and gentle float trips on the mighty Fraser River, heli-hiking and heli-touring, events, Valemount’s famous salmon run, jeep tours and ranch nights.  And don’t forget the winter fun: Valemount’s renowned mountain snowmobiling, cross country skiing, and back-country ski touring.  Jenn will even show you how to use Valemount as an affordable headquarters while you explore the amazing scenery of Jasper National Park, only 120 km (72 miles) away.

Discover Valemount is co-produced by Valemount Community TV and the Village of Valemount Tourism Marketing Committee.

The series airs daily on VCTV (Channel 7 locally and Channel 653 on the Bell & Telus satellite networks) at 10 am, 2 pm, and 7 pm.  It can also be seen on the Valemount Community TV YouTube Channel.

What's a great adventure tourism TV series without an awesome website? Don't ask us, because we've got a brand spanking new one!

Valemount Community TV and Tourism Valemount are super excited to have launched the website for Discover Valemount. Keep up with all the current filming news, check out the latest and past episodes and photos, or drop us a line with questions and comments. It'll all there! And check out the killer domain name we snagged - discovervalemount.today. Not boring old .com, or ho-hum .ca, it's .today. Go to www.discovervalemount.today to learn more!

"See you next time!"

Jennifer Robinson
Host/Co-producer
Discover Valemount
Tourism Valemount

Michael Peters
Cinematographer/Co-producer
Discover Valemount
VCTV

17 Medals Awarded to Kamloops Wineries Including Best White Wine of the Year to Monte Creek Ranch Winery

Kamloops, BC, July 29, 2020 – Kamloops Wineries make a statement at the 2020 All Canadian Wine Championships winning a record breaking 17 medals including Best White Wine of the Year awarded to Monte Creek Ranch Winery for their 2018 Reserve Riesling.

Established in 1981, the All Canadian Wine Championships marks it 40th year judging the country’s top wines. 805 wines from 130 wineries across the country entered the competition this year. Using the 100-point scale, a panel of 11 esteemed judges assessed the wines based on sensory components, wine structure, varietal character, and overall quality.

Impressive scores bestowed upon three Kamloops Wineries; Harper’s Trail, Monte Creek Ranch, and Privato, resulted in the 17-medal showing including the region’s first ever Best White Wine of the Year Trophy going to Monte Creek Winery for their 2018 Reserve Riesling.

“We are beyond ecstatic to see the “Best White Wine of the Year Trophy” awarded to our very own Monte Creek Ranch Winery,” comments Trish Morelli, Executive Director, Kamloops Wineries Association. “This is a tremendous accomplishment and brings incredible honour and credibility to all of the wineries in the Thompson Valley. This recognition, combined with the 16 other medals won by our wineries, once again demonstrates the incredible quality, depth and skilled winemaking coming out of this region,” adds Morelli.

“I couldn’t be more of proud of our winemaking and viticulture teams,” says Erik Fisher, General
Manager of Monte Creek Ranch Winery. “It takes a tremendous amount of focus and precision to make great wine, and this recognition is a testament to the skill and hard work that goes into making a wine this special,” adds Fisher.

“The 2018 Thompson Valley Reserve Riesling is crafted from fruit grown on our two vineyard sites here in the South Thompson Valley,” comments Galen Barnhardt, Winemaker at Monte Creek Ranch. Riesling is well-adapted to our hot summers and cold winters, and we feel the future is bright for this variety in our region.”

The medal winning wines include:

• Best White Wine of the Year: Monte Creek Winery 2018 Riesling Reserve
• Gold: Monte Creek 2018 Varietal Series Riesling
• Gold: Monte Creek 2017 Hands Up Red
• Gold: Monte Creek 2018 Reserve Chardonnay
• Gold: Monte Creek 2018 Varietal Series Chardonnay
• Gold: Monte Creek 2019 Hands Up White
• Gold: Harper’s Trail 2019 Rose
• Gold: Harper’s Trail 2018 Cabernet Franc
• Gold: Privato 2017 Woodward Collection Merlot
• Silver: Harper’s Trail 2019 Pinot Gris
• Silver: Monte Creek N.V Split Decision Blueberry Grape Sparkling
• Silver: Monte Creek 2017 Cabernet Sauvignon Reserve
• Silver: Monte Creek Winery 2017 Cabernet Merlot
• Bronze: Privato 2019 Gewurztraminer
• Bronze: Privato 2019 Pinot Gris

A Double Gold Medal also went to Privato sister company, Woodward Cider Co. for Hang Time Peach Infused craft cider.

These award winning wines can be found, while they last, in select retail outlets and restaurants
throughout BC, or ordered direct from the wineries at, montecreekranch.com, harperstrail.com, and privato.ca.

For more information on the Kamloops Wine Trail and members wineries visit kamloopswinetrail.com.

For more information on the All Canadian Wine Championships visit allcanadianwinechampionships.com

FOR MEDIA INQUIRIES
Trish Morelli
604.788.8997
Trish.morelli@gmail.com

Monte Creek Ranch Winery Wins Best White Wine of the Year Award

Kamloops, BC – July 29, 2020: Monte Creek Ranch Winery is pleased to announce that nine wines were awarded medals at the 2020 All Canadian Wine Championships, including Best White Wine of the Year for their 2018 Thompson Valley Reserve Riesling in this national level wine competition.

• Best White Wine of the Year: 2018 Monte Creek Ranch Winery, Reserve Riesling

• Gold: 2018 Monte Creek Ranch Winery, Reserve Chardonnay

• Gold: 2018 Monte Creek Ranch Winery, Varietal Series Chardonnay

• Gold: 2018 Monte Creek Ranch Winery, Varietal Series Riesling

• Gold: 2019 Monte Creek Ranch Winery, Hands Up White

• Gold: 2017 Monte Creek Ranch Winery, Hands Up Red

• Silver: N/V Monte Creek Ranch Winery, Fruit Sparkling ‘Split Decision’

• Silver: 2017 Monte Creek Ranch Winery, Reserve Cabernet Sauvignon

• Silver: 2017 Monte Creek Ranch Winery, Varietal Series Cabernet Merlot

Erik Fisher, General Manager of Monte Creek Ranch Winery, said: “I couldn’t be more of proud of our winemaking and viticulture teams. It takes a tremendous amount of focus and precision to make great wines. I see the dedication on a daily basis but this recognition is a testament to the skill and hard work that goes into making a wine this special.”

Winemaker Galen Barnhardt noted: “The 2018 Thompson Valley Reserve Riesling is crafted from fruit grown on our two vineyards here in the South Thompson Valley. Riesling is well adapted to our hot summers and cold winters here in the South Thompson, and we feel the future is bright for this variety in our region.”

About the 2020 All Canadian Wine Championships
The 40th annual judging of the All Canadian Wine Championship 2020 was completed on July 24, 2020. The field of entries included 805 wines from 130 wineries throughout Canada, including those in British Columbia, Ontario, Quebec, Nova Scotia, New Brunswick, Alberta, and Saskatchewan. Judges were comprised of the most experienced and unique pool of wine industry professionals including sommeliers, wine educators, bloggers, and members of the media. For more information visit: AllCanadianWineChampionships.com

About Monte Creek Ranch Winery
The Kamloops, BC area’s largest winery features award-winning wines, seasonal al fresco patio  dining, and stunning river valley views. It was voted Kamloops’ Best Winery and Wedding Venue in 2020. Monte Creek Ranch Winery’s winemaking philosophy is to showcase the terroir of the South Thompson valley, where they produce Riesling, Pinot Noir, Chardonnay, and other premium wines.

Wines are available at the winery, on the Monte Creek Ranch website, and at selected retail locations. The winery is also open for tastings daily until the end of September.

FOR MEDIA INQUIRIES:
Marketing Manager
Danielle Belcourt
danielle@montecreekranch.com
MonteCreekRanch.com

Social Enterprise Now Offering Adaptive Cycling Equipment Rentals

Independence Only One Call Away

FOR IMMEDIATE RELEASE

KELOWNA, BC (July 3, 2020) - Community Recreational Initiatives Society (CRIS) Adaptive Adventures social enterprise business, Adaptive Rentals, will provide everyone the opportunity to cycle trails and paths independently and experience the benefits of outdoor recreation this summer.

"We are celebrating this program as so much more than rentals, so much more than a social enterprise; It creates a louder voice for accessibility and inclusion in our communities,” said Shelley Buchanan Gilmore, CEO of CRIS Adaptive Adventures. "Adaptive Rentals is the first venture for CRIS into the world of social enterprise and along with the increased voice, we are looking forward to its success to assist with the sustainability of CRIS as a charity.”

The Thompson Okanagan Tourism Association (TOTA) has been actively working with CRIS since 2019 to promote and encourage accessible travel activities and opportunities in the region.

"Accessible travel and travel for all is a critical part of the ongoing development of our tourism products and services," said Glenn Mandziuk, President and CEO of TOTA. "This initiative along with many others that are being planned bring us one step closer to the level of inclusivity we desire for our region."

The new Adaptive Rentals trailer for rentals and use is located at Mission Park Greenway in Kelowna, operating much like a traditional bicycle rental shop but focused on adaptive equipment such as recumbent cycles, tandems, E-Assist versions, trikes, and trail riders. Every client that rents will have a discussion with the CRIS team ahead of time to determine any further adaptations needed to ensure their safety and enjoyment.

“There are many people out there with impairments that may not be labelled a disability, perhaps an injury that they are recovering from such as a shoulder, knee, hip, or back problem. If riding a traditional bicycle isn’t possible, our recumbents might be the answer. Adaptive cycles are quite cost prohibitive for a lot of people and we want to make our fleet available to get people outside and overcome that barrier,” said Gilmore.

Learn more about Adaptive Rentals at AdaptiveAdventures.ca

About the Thompson Okanagan Tourism Association (TOTA):
The Thompson Okanagan Tourism Association is a non-profit society, governed by an elected Board of Directors, which represents business and community tourism interests throughout the region, and is supported by the British Columbia Ministry of Tourism, Arts, & Culture. It is an industry-led organization that represents and supports all business and community tourism interests in the region, while also helping to implement provincial tourism policies. For more information, visit totabc.org. 

About CRIS Adaptive:
The Community Recreational Initiatives Society (CRIS) was founded in 2001 and offers adaptive outdoor recreation in the Okanagan Valley under CRIS Adaptive Adventures for urban opportunities; CRIS Adaptive Travel for wilderness adventures; and the new CRIS Adaptive Rentals, launched July 1. For more information, visit AdaptiveAdventures.ca.

New Publication - Friday Fast Facts

TOTA has launched a bi-monthly newsletter capturing the latest industry research, Entitled Friday Fast Facts to provide tourism stakeholders with information to make smart business decisions. This publication will provide a regular and timely snapshot of the current state of the regional tourism industry providing in-depth insights.

The Thompson Okanagan Tourism Association has been actively monitoring the impact of COVID-19 on the tourism industry through a variety of channels over the past several months. Business intelligence has been gathered from over 1,000 tourism stakeholders in the region via telephone and online surveys; data from our partnership with Environics Analytics received and analyzed weekly; and additional research has been sourced through the UN World Tourism Organization, Destination Canada, Destination BC, British Columbia Regional Tourism Secretariat. BC Hotel Association, go2HR, Community DMO Partners, just to name a few.

White Spot Wins Award For Putting Employees and Workplace Safety First

Source: go2HR

White Spot Limited has won the coveted 2020 Employees First Award, presented last night at the BC Tourism Industry Conference. The award is sponsored by go2HR, BC’s tourism human resource association, as part of the 2020 Tourism Industry Awards.

Arun Subramanian, Director, Industry Health & Safety of go2HR and Bill Senghera, Business Consultant/Risk Manager of White Spot

The Employees First Award recognizes a British Columbia tourism and hospitality industry employer that has upheld high standards of excellence in occupational health & safety and human resource management practices. BC’s own restaurant chain since 1928, White Spot ensures a positive and safe work environment across all of its locations, under a strong leadership team led by its President, Warren Erhart.

“We’re very proud to have received this recognition and thank go2HR for all the work that has gone into celebrating employers who put people first,” says Erhart. “It is an honour to be recognized in such stellar company.”

This year, the Employees First Award put an emphasis on nominees’ occupational health & safety practices. White Spot is the only restaurant chain in BC that has achieved and maintained the Certificate of Recognition (COR) certification since 2013. The organization has demonstrated to its employees their commitment to workplace safety, especially to its new and young workers, which make up a large portion of its team. Its health and safety program ensures that all employees are given the tools and training to perform their assigned tasks safely and effectively. The management team also constantly reviews claims statistics for further improvement, and it has shown positive results throughout the organization. In fact, for its most recent certification audit, White Spot scored an overall score of 93%.

“At a time when staff recruitment and retention is getting increasingly challenging, employers must consider all facets of their people management program, starting with providing a healthy and safe environment,” says Arlene Keis, go2HR’s CEO. “As a highly reputable organization in the hospitality sector, White Spot is leading by example in the area of occupational health and safety. Congratulations to Warren and his team for winning this well-deserved award, and we hope to see more restaurant operators participate in the COR program.”

This is the second time White Spot has received this prestigious award. In 2010, the restaurant group was recognized for its employee engagement program, including the first-of-its-kind, accredited in-house cook training program.

Learn more about the Employees First Award.

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About go2HR

 go2HR is BC’s tourism human resource association, responsible for playing a lead role in executing the BC Tourism Human Resources Strategy. Established in 1979, go2HR helps employers with their HR needs in areas such as occupational health & safety, customer service training, recruitment, retention and labour shortages, employment-related policy and legislation, and labour market research. go2HR also promotes jobs and careers in tourism, hosts the BC tourism job board, and helps businesses provide remarkable customer experiences through its signature SuperHost suite of training. For more information, visit www.go2hr.ca.

* High resolution photos available upon request. Download PDF version here.

Krista Bax named go2HR’s New CEO

Source: go2HR

Vancouver, BC – go2HR — BC’s tourism human resource association — is pleased to announce the appointment of Krista Bax to the role of CEO. Krista is poised to lead go2HR on an exciting new path forward after the organization underwent significant changes last year.

Krista has more than 20 years of experience in various strategic leadership roles. Prior to joining go2HR, she was the Senior Vice President, Western Canada at Context, a strategic engagement and communications firm. From 2009-2017, Krista held senior positions at the Asia Pacific Gateway Skills Table, and was promoted to Executive Director in 2014. Krista also has extensive experience in occupational health and safety, primarily in the forestry industry. She holds an MBA and B.Sc. from the University of Alberta, and has completed the Not-for-Profit Program developed by the Institute of Corporate Directors and the University of Toronto’s Rotman School of Management.

“This is a critical time for go2HR as we continue to adjust and grow,” says Ian Powell, go2HR’s Board Chair. “With Krista’s background and knowledge, we are confident that go2HR will thrive and re-energize under Krista’s fresh approach to leading the organization.”

“Being passionate about the tourism sector, I am very excited about joining the go2HR team,” comments Krista. “go2HR is a highly respected organization and I look forward to working with industry leaders to continue our efforts to realize a thriving, skilled workforce that delivers exceptional experience to all guests.”

Krista will make her first appearance at the BC Tourism Industry Conference in Victoria. She will officially start on April 1, 2020, taking over from Arlene Keis, who has been at the helm for more than 17 years. go2HR’s Board of Directors extends their heartfelt thanks and gratitude for Arlene’s contribution to the organization and the industry, and wishes her well in her retirement.

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About go2HR

 go2HR is BC’s tourism human resource association, responsible for playing a lead role in executing the BC Tourism Human Resources Strategy. Established in 1979, go2HR helps employers with their HR needs in areas such as occupational health & safety, customer service training, recruitment, retention and labour shortages, employment-related policy and legislation, and labour market research. go2HR also promotes jobs and careers in tourism, hosts the BC tourism job board, and helps businesses provide remarkable customer experiences through its signature SuperHost suite of training. For more information, visit www.go2hr.ca.

Media Contact:

Joyce Lam
604 721 8929
kumquatmarketing@gmail.com

* High resolution photos available upon request. Download PDF version here.

Rural Communities to Benefit from Tourism Investments

Source: Ministry of Tourism, Arts, and Culture

VICTORIA – Rural communities affected by mill closures throughout British Columbia will benefit from $1 million in funding to develop tourism opportunities, creating new jobs for people.

“British Columbia is an amazing place with unparalleled natural beauty that we are proud to invite the world to come explore,” said Premier John Horgan. “This tourism investment will help bring new visitors to rural communities throughout the province, while also helping diversify and boost local economies.”

Tourism contributes significantly to the economies of many communities in B.C. This funding from the Province will be provided through Destination BC to the five regional destination marketing organizations (RDMOs). Each RDMO will receive $200,000 in catalyst funding to support strategic planning and destination development in rural communities impacted by mill closures.

“As the tourism market continues to expand globally, there are many communities in B.C. that hold great potential for tourism growth,” said Lisa Beare, Minister of Tourism, Arts and Culture. “This funding will help rural communities impacted by mill closures develop new tourism opportunities, create good-paying jobs and give residents access to all the things that make an area attractive to visitors.”

RDMOs will work in collaboration with the affected communities and government to prioritize the needs of the people who live there and determine what tourism investments will have the greatest impact.

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Quick Facts:

* Government and Destination BC have led destination development planning for the last three years. This work is the first of its kind in B.C. and focuses on the supply side of tourism, rather than demand: www.destinationbc.ca/what-we-do/destination-management/destination-development/

* Over 70% of Destination BC’s program support is directed towards tourism marketing and destination management programs in small and rural communities throughout B.C.

* B.C. welcomed 6.1 million international visitors in 2018.

* Tourism employs over 137,000 people and generated $18.4 billion in revenue for B.C. in 2017.

Learn More:

There are five RDMOs in B.C.:
Cariboo Chilcotin Coast – www.landwithoutlimits.com
Kootenay Rockies – www.krtourism.ca
Northern B.C. – www.travelnbc.com
Thompson Okanagan – www.totabc.org
Vancouver Island – www.tourismvi.ca

Contact:

Carla Wormald
Communications Manager
Government Communications and Public Engagement
Ministry of Tourism, Arts and Culture
250 208-4309

Ingrid Jarrett Appointed President and CEO of BC Hotel Association

Vancouver, BC (February 6, 2020): The BC Hotel Association (BCHA) is pleased to announce the appointment of Ingrid Jarrett as president and chief executive officer. Ingrid brings to the position more than three decades of experience in business leadership, strategic hospitality & tourism development and successful collaboration with partners and stakeholders. She is the first female president/CEO in the organization’s 103-year history.

A highly respected and longstanding member of BC’s tourism and hospitality sector, Ingrid has spent the past three decades building impactful partnerships across the province; working directly on behalf of industry with government and partner organizations; and excelling at leadership roles in globally recognized companies like Fairmont Hotels and Resorts, Boutique Hotels & Resorts of BC, Watermark Beach Resort, Thompson Okanagan Tourism Association, Destination British Columbia and Canadian Vacation Ownership Association, where she recently held the position of president and CEO. In 2013/14, she sat as Board Chair and subsequently was appointed executive committee director of BCHA, where she channeled her extensive knowledge into supporting and advocating for the organization’s strategic goals.

Ingrid has earned multiple awards over the years for her contributions to tourism and business, including BCHA’s Hotelier of the Year Award (2017) and WXN’s Top 100 Most Powerful Women in Canada (2017). Passionate about mentoring the next generation of leaders, Ingrid has taught tourism and business courses at Camosun College, the University of Victoria and Royal Roads University; and supports young entrepreneurs by providing assistance with business plans, strategy and marketing. She has established a well-earned reputation for inspirational leadership and tangible development of the hospitality industry in BC.

Ingrid takes the reins from longtime President and CEO James Chase, who retired in December 2019 after 28 years of devoted service. As incoming president and CEO, Ingrid will be responsible for successful leadership and management of BCHA according to the strategic direction set by the board of directors. She will also communicate on behalf of the organization with partners, government and BC communities, establishing new connections while preserving and strengthening current partnerships.

“On behalf of the entire board of directors, we are delighted to welcome Ingrid as our new president and CEO,” said Bryan Pilbeam, BCHA board chair. “Ingrid’s longstanding reputation as a champion and leader in the hospitality industry is complemented by her many accomplishments as a member of our board. She is truly the best person for the job, and I have the fullest confidence she will achieve great things in her new role.”

“It is an honour to accept the position of president and CEO, and I could not be more proud to be BCHA’s first female leader in over a century,” said Ingrid. “I look forward to working with the board of directors and our entire membership, as well as the Alberta Hotel Association and the Hotel Association of Canada, to accelerate the evolution and growth of our industry both nationally and provincially. By collaboratively advocating on behalf of our industry, I have no doubt we can exponentially increase awareness globally of BC’s exceptional hotel industry.”

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About the BC Hotel Association:

The British Columbia Hotel Association is a non-profit organization that has represented and advocated for the hospitality industry throughout the province since 1917. Working closely with members, government and regulatory authorities, BCHA ensures a positive environment that cultivates success and contributes to the tourism and hospitality industry’s staggering revenue of $3.2 billion. The organization also acts on behalf of hoteliers at federal, provincial and community levels, and champions issues such as taxation, tourism, marketing, corporate relations, labour and consumer services. The BCHA has over 600 hotel members and 120 associate members, representing an industry made up of over 80,000 rooms and more than 60,000 employees. For more information, visit www.bcha.com.

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Media Contacts:
Samantha Geer
samanthageer@gmail.com
778.996.5956

Maddie Davidson
BC Hotel Association
communications@bcha.com
604.358.0011
bcha.com

Okanagan Valley A Winner in USA TODAY’s 10Best Readers’ Choice Awards

MEDIA RELEASE
For Immediate Release
September 6, 2019

The Okanagan Valley has been named one of ten winners in the USA TODAY 10Best Readers’ Choice Awards for Best Destination – Fall Foliage.

An expert panel announced the nominees at the end of July where it was then up to the public to vote for their favourites to determine the winners.

The Okanagan Valley is in great company placing 6th after Door County, Wisconsin; White Mountains, New Hampshire; Finger Lakes, New York; Pocono Mountains, Pennsylvania; and the Upper Peninsula, Michigan.

With the 10Best.com website averaging 5 million visitors a month, this level of exposure for the Okanagan Valley in fall is extremely exciting and we would like to thank everyone who took the time to vote. It is so greatly appreciated and a fantastic opportunity to share the Okanagan Valley with the USA TODAY audience.

Here’s a collection of fall foliage shots we love. Make sure to tag us or use #ThompsonOkanagan on social media to share your photos.

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About USA TODAY 10Best Readers' Choice Awards

10Best.com provides users with original, unbiased, and experiential travel content of top attractions, things to see and do, and restaurants for top destinations in the U.S. and around the world. The Readers' Choice Award Nominees for all categories are chosen by a panel of relevant experts which include a combination of editors from USA TODAY; editors from 10Best.com; relevant expert contributors; and sources for both these media and other Gannett properties. 10Best.com averages 5 million visitors per month. It was acquired by USA TODAY in January of 2013.

USA TODAY is a multi-platform news and information media company. Founded in 1982, USA TODAY's mission is to serve as a forum for better understanding and unity to help make the USA truly one nation. Through its unique visual storytelling, USA TODAY delivers high-quality and engaging content across print, digital, social and video platforms. An innovator of news and information, USA TODAY reflects the pulse of the nation and serves as the host of the American conversation — today, tomorrow and for decades to follow.

Source: 10BestAwards.com (Provided)

Keeping Visitors to the Thompson Okanagan Safe During Emergencies

From the Ministry of Tourism, Arts, and Culture

For Immediate Release
2019TAC0067-001125

“The last two summers of unprecedented wildfires were hard on tourism-dependent communities,” said Lisa Beare, Minister of Tourism, Arts and Culture. “We know that one of the biggest challenges the industry faced was getting accurate, up-to-date information to visitors. This year, we’re helping the tourism sector prepare to keep visitors safe during emergencies and making sure tourism in affected areas can rebound quickly.”

The B.C. government is providing a total of $200,000 in one-time grants to support regional destination marketing organizations’ emergency preparedness, including $25,000 to the Thompson Okanagan Tourism Association.

“Timely, accurate information is essential in emergencies,” said Jennifer Rice, Parliamentary Secretary for Emergency Preparedness. “The tourism sector can play a critical role in keeping people safe, especially in rural and remote areas. This investment is helping the industry plan ahead so people can get the information they need, when they need it, keeping visitors safe and local economies strong.”

The regional destination marketing organizations will use this funding to create a common set of communications tools, emergency management training for regional teams and co- ordinators, and expand their tourism database to enable real-time information sharing in the event of an emergency. Together, these activities will help mitigate the effects of natural disasters on B.C.’s tourism reputation through better preparedness, co-ordination and communication.

“On behalf of the Thompson Okanagan Region, we applaud the Province in recognizing the importance of improving our crisis management and in providing emergency management funds in order to make this a reality,” said Glenn Mandziuk, president and CEO, Thompson Okanagan Tourism Association. “In a short time, we will announce the addition of a crisis management co-ordinator in the Thompson Okanagan to work closely with our other regional partners. Through this process, we envision accurate, timely and concise information will be more readily available to residents and tourists alike during emergency situations.”

The government announced the grants as part of B.C. Tourism Week, May 26-June 2, 2019, which highlights the industry’s vital importance to B.C.’s economy by creating jobs, strengthening communities and promoting year-round tourism in all four corners of the province.

LEARN MORE:

Learn how tourism operators can prepare for emergencies: https://www2.gov.bc.ca/gov/content/safety/emergency-preparedness-response- recovery/preparedbc

Learn more about how to personally prepare for an emergency: http://www.emergencyinfobc.gov.bc.ca/

Read the minister’s statement on B.C. Tourism Week: https://news.gov.bc.ca/releases/2019TAC0039-001066

A backgrounder follows.

CONTACT:

Ministry of Tourism, Arts and Culture

Government Communications and Public Engagement

250 208-4309

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BACkgrounder

Facts about tourism and emergency preparedness:

• The B.C. government supports municipalities by investing more than $145 million annually in the tourism sector.

• B.C. is a top destination for visitors from around the globe:

• In 2018, more than six million visitors came to B.C.

• In 2018, the tourism sector generated approximately $18.4 billion in revenue and employed more than 137,000 people.

• Over the most recent two years, the Province has invested $2.7 million to help attract tourists back to areas affected by wildfires.

• To support community resiliency in the face of wildfires, floods and other emergencies, the B.C. government gave a $31-million boost to the Community Emergency Preparedness Fund (CEPF) for local governments and First Nations, bringing the total to $69.5 million.

• The Province is also supporting volunteer and composite fire departments throughout B.C. with a $5-million boost for equipment and training through the Province’s CEPF.

• In addition, the B.C. government provided $10 million in provincial funding to support communities in their recovery from the 2018 wildfire season.

Connect with the Province of B.C. at: news.gov.bc.ca/connect

Expedia Presents: Generation Alpha and Family Travel Trends

How the world’s youngest generation is influencing family travel

Read the Full Article Here: Generation Alpha and Family Travel Trends

GETTING TO KNOW GEN ALPHA:

• BORN AFTER 2010 and known as the children of Millennials, the first generation born entirely within the 21st century

• DIGITAL NATIVES growing up with Instagram and the iPad (which both also debuted in 2010), this generation are already tech power-users

• WILL REACH NEARLY 2 BILLION by the time the last of this generation is born in 2025, with 2.5 million born around the world every week

• CULTURAL & ECONOMIC IMPACT of Alphas and Gen Z are expected to be equal to that of their parents or older siblings, the Millennials

• GREAT POTENTIAL as Alphas are expected to be the most formally-educated, longest-living and wealthiest generation

KEY HIGHLIGHTS

• On average globally, travellers with Gen Alphas are taking more than three family trips per year

• Most Trips are domestic for those with Gen Alphas, whether travelling as a family or without kids

• Family friendly fun for all, kid-friendly entertainment and safety drive family travel decisions

• When it comes to family travel, experience beats expense

• Entertainment when travelling also includes device time for Gen Alphas

• Plane and Car are preferred modes of transportation for family travel

For more research information by Expedia, visit: https://advertising.expedia.com/

For more research information by TOTA, Visit us online at: https://totabc.org/research/

Destination Canada: Australia Global Tourism Watch

2017 Australia Public Summary Report

Read the Full Report Here: 2017 Destination Canada Australia Public Summary Report

Key Highlights Include:

Market Potential:

• The immediate potential market increased significantly from the previous year: 2.67 million travellers are definitely or very likely to visit Canada in the next 2 years (versus 1.95 million in 2016).

Competitive Environment:

• Although results are consistent to 2016, Canada’s ranking on unaided consideration moved from 6th to 4th in 2017. The US remains in 1st position, followed by the UK and Japan.

• Knowledge of Canada has improved, resulting in a move up from 12th spot in 2016 to 7th place.

Path-to-Purchase:

• Younger travellers aged 25-34 are more likely to be actively planning a trip to Canada.

• Canada is a top performer when it comes to converting awareness into dreaming, but only average at converting travellers further along the purchase cycle.

• Additional focus could be placed on moving travellers from creating a vacation movie to itinerary planning, where Canada performs much weaker than the US.

Destinations: 

• There are several significant shifts in likelihood to visit in 2017, with the Prairies, Regina, Mont Tremblant, and Fredericton trending downwards year-over-year.

• St. John’s saw a significant increase as the most appealing destination.

Vacation Activities:

• Natural attractions, Northern lights, cruises, historical sites, and local food and drink are the top trip anchor activities Australian travellers.

• Popular activities that Canada could better promote to Australian travellers: historical sites, Northern lights, food and drink festivals, breweries/wineries, exploring places most tourists won’t go, fall colours, and spring blossoms.

Barriers:

• Cost remains the key barrier to visiting Canada, followed by distance to travel.

• Concerns about safety and delays/hassles at airports and borders are up significantly in 2017.

• For younger travellers aged 25-34, concerns about lack of vacation time and language barriers are higher.

• Older travellers 55+, have fewer barriers to visiting and are most likely to say nothing will prevent them from travelling to Canada.

For more research information by TOTA, Visit us online at: https://totabc.org/research/

For more research information by Destination Canada, Visit: https://www.destinationcanada.com/en/research