Thompson Nicola Entrepreneurs Awarded Grants and Mentorships to Help Spark New Tourism Ideas

KELOWNA, B.C. – Three finalists who made winning pitches for the Thompson Nicola “Spark” Program were each awarded a $3,000 seed grant and mentorship to help them get started with their new tourism ideas.

The Thompson Nicola “Spark” Program is presented by Destination British Columbia in collaboration with Thompson Okanagan Tourism Association (TOTA), Tourism Valemount, Tourism Kamloops, Tourism Sun Peaks, Explore Gold Country, Tourism Wells Gray, and the Tourism Innovation Lab.

The program’s goal is to find, foster, and support new tourism ideas, experiences, and partnerships that will enhance current offerings, address gaps or challenges, motivate travel and longer stays, and increase year-round visits in the area.

Seven applications were received, with the top five being invited to present their new tourism ideas at the virtual Pitch Session held on December 1. Judge panels of local partner representatives and tourism innovators from outside the region selected the three winning applicants.

The Thompson Nicola “Spark” Program winners are:

• Maveric Northcott - Wells Gray Outfitters

• Matt Sych - Dunn Folkin' Around? Music Festival

• Daphne Spencer - Nicola Valley Rodeo Association

In addition to seed funds, mentorship, and additional partner support, selected applicants gain access to a network of tourism innovators, entrepreneurs, and leaders across the province.

For more information visit https://TourismInnovation.ca/ThompsonNicola.html 

Quotes

Richard Porges, President & CEO, Destination BC

“We are excited to be supporting local tourism entrepreneurs in the Thompson Nicola area by awarding “Spark” grants and mentorships that will create new tourism experiences and offerings. We look forward to seeing all the winners bring their creative and innovative initiatives to life as they strive to enhance the visitor experience and add value to local communities.”

Ellen Walker-Matthews, CEO, Thompson Okanagan Tourism Association

“The “Spark” program has provided an opportunity to learn about many exciting initiatives and ideas in the Thompson Nicola. We congratulate the winners and look forward to watching as their plans unfold and help to grow visitor experiences. We also encourage others to continue to follow their dreams and passions, and bring new experiences to the Thompson Okanagan region.”

Justin Lafontaine, Program Lead, Tourism Innovation Lab

“We congratulate the three winners of the Thompson Nicola “Spark” Program, and are excited to work with them to help develop new and exciting tourism offerings in the region.” 

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Media Contacts

TOTA Communications

Chelsea Travere, Communications Specialist, Thompson Okanagan Tourism Association (TOTA)

Email: News@TOTABC.com

Destination BC Media Relations
Email: Media.Relations@DestinationBC.ca

Justin Lafontaine, Program Lead, Tourism Innovation Lab

Email: Info@TourismInnovation.ca

Social Media

Thompson Okanagan Tourism Association (TOTA)

LinkedIn: @TOTABCNews

Facebook: @TOTABCNews

Twitter: @TOTABCNews

Destination BC
Twitter: @DestinationBC
LinkedIn: @DestinationBritishColumbia

Tourism Innovation Lab
Facebook: @TourismInnovationCanada
Instagram: @TourismInnovationCanada
Twitter: @TourInnovation

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About Thompson Okanagan Tourism Association:

The Thompson Okanagan Tourism Association (TOTA) is a non-profit society, governed by an elected Board of Directors, which represents business and community tourism interests of the Thompson Okanagan region of British Columbia. TOTA is supported by and representative of Destination British Columbia and the BC Ministry of Tourism, Arts, Culture, and Sport.

TOTA is an industry-led organization that represents and supports all business and community tourism interests in the region, while also helping to implement provincial tourism policies.

Learn more at www.TOTABC.org.

About Destination BC:
Destination British Columbia (Destination BC) is a Provincially funded, industry-led Crown corporation that supports a strong and competitive future for BC’s tourism industry through a combination of global marketing, destination development, industry learning, cooperative community-based programs, and visitor servicing. Destination BC’s programs help to improve the visitor experience, support businesses and communities across the province, and strengthen BC’s worldwide reputation as a destination of choice.

For more information about Destination BC’s programs and services, please visit: www.DestinationBC.ca.

About the Tourism Innovation Lab
The Tourism Innovation Lab is a non-profit initiative created to find, foster and support new tourism ideas, experiences and partnerships, to cultivate and propel collaborations between the tourism and tech sectors, and to build a community of tourism innovators, idea makers and entrepreneurs. Launched in Ontario in 2018, the Lab and its "Spark" Mentorships & Grants Program are expanding to new regions across Canada. The Tourism Innovation Lab is a program of Hackforge and has a BC home base in Squamish.

Learn more at www.TourismInnovation.ca.

Partnership Helping to Fill Staffing Gaps in Hospitality and Tourism Industry

KELOWNA – Like many industries, the hospitality and tourism sector has been hard hit by staff shortages over the past few years with a declining youth population and an aging workforce combining to create significant challenges.

But a new program designed in partnership by Okanagan College (OC) and the Thompson Okanagan Tourism Association (TOTA) will help to reduce those shortages.

The first of four new cohorts of students enrolled in the Hospitality Professional Program in autumn 2022. This flexible program is open to students anywhere in the Thompson Okanagan region (including the Shuswap, Similkameen Valley, Boundary Country, and Nicola Valley). The 17-week online course is followed by nine weeks of work experience in the students’ local community.

“Okanagan College is leading the way by collaborating with industry partners to respond in areas where we have real needs in the workforce,” said Anne Kang, Minister of Advanced Education and Skills Training. “This new program at Okanagan College supports our Future Ready Plan and shows how working together with the local industry can both support people who are looking for training to advance in their careers, and help businesses find much needed skilled workers.”

Students in Kelowna, Penticton, and Salmon Arm began their courses in the Hospitality Professional Program in October 2022. The online offering is accessible to students throughout the region while industry partnerships will take the training to a hands-on model for the work experience portion. The program will be offered three more times over the next two years.

“Since the classroom work can be done online and the work experience is completed in the students’ home community, this program is accessible to many people throughout our region. You don’t have to live in Kelowna to participate,” said Okanagan College President Neil Fassina. “Flexible learning options like the Hospitality Professional Program are critical as we respond to local and regional workforce needs.”

The Hospitality Professional Program bundles several existing Okanagan College courses together. Areas of study include computer skills, management and leadership training, and human resources, as well as industry certificates such as Serving It Right or FoodSafe, and two Okanagan College Certificates – Hospitality Service Training (HOST) and the Basic Accounting Certificate (BAC).

“We are very excited to be working closely with Okanagan College to help design this program and provide training opportunities to current and future tourism industry employees,” said Ellen Walker-Matthews, TOTA CEO. “This important partnership is an invaluable collaboration as the hospitality industry works to rebuild in a post-COVID world; attracting, retaining and retraining staff and building a robust workforce.”

According to a 2019 B.C. Tourism Human Resources Strategy document, the hospitality industry is facing unprecedented challenges in finding and keeping skilled workers. The report identified challenges within the industry including the reliance on workers between the ages of 15 and 24, the numbers of which are declining at a significant rate, combined with record numbers of people retiring.

“This program is designed to start people on a journey of a career, not just a job. When most people think about hospitality, we think front desk and housekeeping. But the need is and will continue to be much broader over the next few years,” said Danelle Greebe, OC’s Director of Continuing Studies. “The Hospitality Professional Program aims to meet the needs of the industry right now. We’re very excited to be able to partner with the Thompson Okanagan Tourism Association to provide these courses.”

Learn more and register for the Hospitality Professional Program at TOTABC.org/Training.

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Students from the 2022 cohort of the Hospitality Professional Program in their initial orientation in Salmon Arm.

This story was originally shared by Okanagan College: https://www.okanagan.bc.ca/news/partnership-helping-to-fill-staffing-gaps-in-hospitality-and-tourism-industry

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For more information, contact:

• Barbara Bonnough, TOTA Training Centre Manager: Training@TOTABC.com | (778) 752-5877

• Kevin Parnell, Okanagan College Relations:

  KParnell@Okanagan.BC.ca | Cell: 250-317-5200

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7 Celebrations Thompson Okanagan Event Sponsorship Opportunities | Express interest by Friday, November 25

TOTA is seeking sponsors for the Canadian Heritage Reopening Event Series, “7 Celebrations - Reconnect in the Thompson Okanagan” being hosted in seven communities around the Thompson Okanagan region.

The events celebrate Thompson Okanagan communities and their culture through live events featuring storytelling, local performers, artisans, and activities that engage audiences through hands-on and culturally immersive experiences.

These multi-day events will draw locals and visitors to reconnect in the region and enjoy a weekend of entertainment and educational experiences within each community. The events will take place throughout the winter season, beginning in October 2022 and ending in March 2023.

You can sponsor one event in your target community or sponsor several (or all) events in the series for maximum exposure throughout the region.

The upcoming events are:

Reconnecting in the South Okanagan
Summerland
February 18 - 20, 2023
Expected audience - 1000 attendees

Reconnecting in Sun Peaks
Sun Peaks
March 3 - 5, 2023
Expected audience - 1000 attendees

Reconnecting in Gold Country
Cache Creek
March 24 - 26, 2023
Expected audience - 2500 attendees

Reconnecting in the South Okanagan
Oliver and Osoyoos
November 25 - 26, 2022
Expected audience - 4000 attendees

Reconnecting in the North Okanagan
Vernon and Silver Star

February 3 - 5, 2023
Expected audience - 20,000 attendees

Reconnecting in the Boundary
Christina Lake
January 27 - 29, 2023
Expected audience - 1000 attendees

For events details, visit ThompsonOkanagan.com/7-celebrations

For more information, contact:

Brad Krauza
Publisher, Promoter, Sales & Marketing
brad@gonzookanagan.com | 250-899-2112

Barbara Bonnough
Thompson Okanagan Tourism Inspiration Centre Manager
Barbara@TOTABC.com | (778) 752-5877

Thompson Okanagan Tourism Industry Sustainability Survey | Closes December 2

Take the Survey by December 2 and Enter to Win a $100 Amazon Gift Card

The Thompson Okanagan Tourism Association (TOTA) is conducting an industry-wide survey to understand the current sustainability practices of tourism companies in the Thompson Okanagan region, and how to best support sustainability efforts in the coming years.

Thompson Okanagan tourism company owners and senior managers are invited to submit the survey. Every survey submission will be entered into a draw for an opportunity to win one of two $100 Amazon Gift Cards as a thank you for your time. The draw is limited to one entry per company.

Survey responses will provide a better understanding of current tourism industry sustainability health, efforts, and appetite, which will guide the development of the Thompson Okanagan Biosphere Commitment Program in 2023.

The Biosphere Commitment Program helps tourism companies make continuous progress toward the 17 United Nations Sustainable Development Goals by establishing collaborative synergies within the regional tourism industry (Learn more). The program enables TOTA to continuously work with tourism businesses to create a more resilient, healthy, and regenerative tourism industry in the region.

The survey will take 5-10 minutes and will close on Friday, December 2, 2022. Winners will be notified the following week.

Thompson Okanagan Organic Waste Survey | Share Feedback by November 18

Take the Survey by November 18 and Enter to Win a $100 Amazon Gift Card

The Thompson Okanagan Tourism Association (TOTA) Destination Stewardship team is conducting a survey of Thompson Okanagan tourism companies to understand the potential for Renewable Natural Gas (RNG) produced from organic waste in the region.

The survey should take about 15 minutes to complete. Aggregate survey data will be shared with Andion Global, a supplier of waste management solutions with operations in Vancouver, BC, and Europe (Italy and the Nordics).

Thompson Okanagan tourism company owners and senior managers are invited to submit the survey. One survey submission per company will be entered into a draw for an opportunity to win one of two $100 Amazon Gift Cards (see Contest Rules).

The survey will close on Friday, November 18, 2022 at 4 PM.

If you have any questions, please email Energy@TOTABC.com.

Thank you, we appreciate your time and input!

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About Renewable Natural Gas (RNG)

As part of TOTA’s commitment to responsible tourism and sustainability, TOTA is seeking ways to improve access to clean energy for tourism companies in the region. One way of producing clean energy is by producing Renewable Natural Gas (RNG) from organic wastes. RNG can be used in the same way as conventional natural gas, but it has a much lower, and sometimes negative, carbon footprint. Using renewable natural gas means that businesses can reduce their carbon footprint without having to change equipment and infrastructure. Making renewable natural gas requires an organic waste stream, such as from production businesses. An understanding of the types of organic waste and how accessible they are, is required in order to evaluate the viability of a RNG facility within the region.

Hospitality and Viticulture Employee Training and Seasonal Accommodation Program with Naramata Centre Society

The Naramata Centre is planning to offer a Hospitality & Viticulture Program to local employers for their seasonal employees. The Hospitality & Viticulture Program will provide personal and professional development opportunities to young employees in a community setting and provide much needed staff accommodation to business partners in the community.

Naramata Centre is considering to offer 7 to 14 rooms between mid-April through October of 2023 for program participants. Each room has two beds and an ensuite with a shared kitchen and lounge.

Naramata Centre is working with TOTA, WorkBC, and the Okanagan Collage to develop a variety of training opportunities in addition to the Centre’s own personal development and community offerings.

Participants will get access to a flexible and tailored leadership development curriculum, which covers topics such as:

• Work-life balance

• Personal and professional development

• Emotional intelligence

• Boundary recognition

• Diversity and inclusivity

• Community engagement

• Connection to the land

• Spiritual life practices

The Centre is very open to working with local businesses, tourism associations and the viticulture sector to enhance these offerings.

If well-received this offer would continue in subsequent years.

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Virtual Info Session

Naramata Centre is hosting a virtual info session November 9, 2022, at 10 AM.

TOTA to Host "7 Celebrations" Series of Themed Local Festivals to Reconnect in the Thompson Okanagan

Kelowna, B.C. - The Thompson Okanagan Tourism Association (TOTA) announced a line-up of seven diverse and dazzling events to officially commemorate the reopening of the Thompson Okanagan region post-pandemic, and to celebrate its people and cultures. The 7 Celebrations - Reconnect in the Thompson Okanagan is an invitation to revisit the sights, sounds, people, and culture through a region-wide celebration set to take place now through March 2023. The festivals are set in various areas of the Thompson Okanagan, in the Shuswap, the North and South Okanagan, Boundary Country, North Thompson, and Gold Country.

The Thompson Okanagan is renowned for its breathtaking landscapes: from tall mountains, rolling hills, raging rivers, peaceful lakes, a dry desert, and a temperate rainforest. The region is also home to diverse communities - each with unique people, cultures, stories, and traditions.

TOTA invites locals and visitors alike to join in celebration and reconnection, and to discover a taste of what each host community has to offer. Highlights include live performances; a welcome home to the sockeye salmon; a winter season kick off with the Fire & Ice Light Up; the legend and lore of the lake; a Winter Carnival; a celebration of women in sport and mountain culture; a visit to Gold Country’s roots; and a celebration of local products and businesses.

The series 7 Celebrations was named to pay tribute to one of TOTA’s core mandates - the 7 Affirmations for 7 Generations Thompson Okanagan Pledge. This pledge was inspired by the Indigenous philosophy that recognizes the “actions made today have a lasting impact for the seven generations that follow.” In the spirit of invested and purposeful travel, the series focuses on the traditions, stories, and cultures of a selection of the region’s communities in an effort to give them life for years to come. Read more about the pledge below.

The 7 Celebrations event schedule and details can be found at ThompsonOkanagan.com/7-Celebrations

This series of events was made possible with support from the Ministry of Canadian Heritage and the support of the hosting City Destination Management Organizations (CDMO).

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About 7 Generation Pledge:

The 7 Affirmations for 7 Generations Pledge was created by TOTA out of a need to develop guidelines for sustainable tourism and conscious travel. Based on the Seven Generations Principle, rooted in Indigenous philosophy: The decisions we make today will have an impact for as many as seven generations to come.

Learn More & Take the Pledge →

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About Thompson Okanagan Tourism Association:

The Thompson Okanagan Tourism Association (TOTA) is a not-for-profit society that represents a geographic area nestled in the Southern Interior of British Columbia, Canada. The region’s name is derived from two major geographic features: the Thompson River and Okanagan Lake. TOTA aims to stimulate ongoing sustainable growth by embracing the value of tourism through community engagement, innovative leadership in promoting authentic experiences, and inspiring creative collaboration. Key TOTA initiatives include; Biosphere Certified Gold Destination, 7 Generations Pledge, and Glasgow Declaration on Climate Action in Tourism.

For more information about TOTA visit TOTABC.org, or visit the consumer facing website ThompsonOkanagan.com.

Media Contact:

Krista Lochhead

krista@hatchhos.com

778.227.2396

Hatch Hospitality Inc. dba hatchcomms.ca

Thompson Okanagan Part of International Network of Observatories Guiding Shift Towards More Sustainable and Resilient Tourism

Destinations around the world are reporting significant advances in sustainable tourism, with timely evidence and analytics serving as key tools for transformation as the sector’s recovery continues to get underway.

Thompson Okanagan Tourism Association (TOTA)'s Destination Development & Stewardship Specialist, Eve Layman, travelled to Madrid this past week to meet with the United Nations World Tourism Organization’s (UNWTO) International Network of Sustainable Tourism Observatories (INSTO) and gain insights from more than 150 experts, with a focus on key topics including the shift towards a circular economy and reducing food waste across the sector.

In October 2019, TOTA became the first Canadian destination to join INSTO. Through a lengthy application process, destinations are required to meet the criteria outlined in the INSTO framework and commit to the ongoing monitoring and reporting of 9 core issue areas including Tourism Seasonality, Employment, Local Satisfaction, and Energy Management.

The global network of INSTO Observatories is pioneering and implementing, very often for the first time, catalytic activities designed to help the tourism sector implement sustainable development at the destination level. Together, they are leading the transformation of tourism by building on the principles of participatory approaches including all stakeholders to ensure an inclusive and resilient tourism development.

At the Global INSTO Meeting, destinations focused on how a timely and evidence-based approach is helping stimulate circular economy processes that result in using resources such as water and energy more efficiently. In addition, challenges in the environmental and social dimensions and the need for indicators that allow for comparability among destinations were highlighted.

Another topic was the availability of data from a growing variety of data-sources, making it increasingly difficult to process them into useful information needed for an informed decision- and policy- making process. It was agreed that all of these issues will be addressed in the INSTO Network through webinars and technical discussions.

While in Madrid, Eve Layman was also invited to meet with the Canadian Ambassador to Spain, H.E. Wendy Drukier. Eve presented her with a painting by Okanagan artist Alex Fong, as well as sharing the regional 7 Affirmations for 7 Generations Pledge and BeadTrails bead with the Ambassador and other guests.

Thompson Okanagan Tourism Association Supports Women of Recreation, Tourism, and Hospitality through Sponsorship of Empower Her Event by WORTH Association

Date: Tuesday, October 18, 2022
Time: 6 - 9:30 PM
Location: Coast Capri Hotel, Kelowna

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The Thompson Okanagan Tourism Association (TOTA) has signed on as a Bronze Sponsor for the Empower Her series of events, organized by the Women of Recreation, Tourism and Hospitality (WORTH) Association. This sponsorship demonstrates TOTA’s commitment to supporting initiatives that elevate, educate, and empower women in the tourism industry.

TOTA and WORTH Association are in consultation to examine their roles as non-profit organizations in promoting diversity, equity, inclusion, and reconciliation efforts across the province of British Columbia.

“As an association, we envision a future free of bias, discrimination, and sexism,” said TOTA CEO Ellen Walker-Matthews. “This sponsorship is an investment to support WORTH Association in their work to advance gender equity initiatives.”

Empower Her is WORTH’s signature networking and panel discussion event for women in hospitality and tourism. After a two-year hiatus, WORTH is hosting the fifth edition of the event in 2022 and 2023 to educate, elevate, and empower women in the industry - and first in the Thompson Okanagan region.

The Thompson Okanagan event will be held on Tuesday, October 18 at the Coast Capri Hotel in Kelowna at 6 PM to 9:30 PM. Moderated by TOTA CEO Ellen Walker-Matthews, the panel will feature inspiring women working in the Okanagan tourism industry and will examine ways organizations and individuals can accelerate women into leadership roles at the senior level.

The panelists include:

• Lisanne Ballantyne, CEO, Tourism Kelowna

• Christina Ferreira, Owner, Impact Events & Project Management

• Sandy Leier, Winemaker, Laughing Stock Vineyards

• Shelley Robinson, Chef/Owner, Golden Lucky Peach Enterprises

Tickets are now available at WORTHAssociation.com/empower-her-kelowna-2022. Other Empower Her events are planned for Victoria, Vancouver, and Whistler.

WORTH’s mentorship, leadership, and empowerment programs have supported many women since 2019 and significant expansion is planned through support from partners such as TOTA.  

Previously, TOTA has supported WORTH by sharing resources, such as the WORTH Association Gender Equity Audit, hosting a webinar on Retaining and Developing Women of Recreation, Tourism & Hospitality, and donating funds towards programs.

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Background

About the Thompson Okanagan Tourism Association (TOTA):

The Thompson Okanagan Tourism Association (TOTA) is a non-profit society, governed by an elected Board of Directors, which represents business and community tourism interests of the Thompson Okanagan region of British Columbia. TOTA is supported by and representative of Destination British Columbia and the B.C. Ministry of Tourism, Arts, Culture, and Sport.

TOTA is an industry-led organization that represents and supports all business and community tourism interests in the region, while also helping to implement provincial tourism policies. 

For more information, visit TOTABC.org.

About WORTH Association:

WORTH Association was incorporated in 2018 to combat inequities in the industry and provide opportunities for networking, mentorship, education, and leadership development for women of WORTH across British Columbia. WORTH advocates with industry associations to ensure a more equal future for women in industry leadership. WORTH Association is a non-profit society run 100% by volunteers, relying on donations from partners and friends to educate, elevate, and empower women.

For more information, visit WORTHAssociation.com.

Become a member for free (for a limited time) to stay connected and supported through WORTH’s newsletter, events and resources.

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For more information, contact:

Chelsea Travere
Corporate Communications Specialist
Thompson Okanagan Tourism Association (TOTA)
E: News@TOTABC.com

Joanna Jagger
President & Founder
WORTH Association
E: Info@WORTHAssociation.com

New Program Aims to "Spark" Innovative Tourism Ideas in Thompson Nicola

For Immediate Release: September 27, 2022

KELOWNA, B.C. – A new program aimed at sparking and supporting innovative tourism ideas in the Thompson Nicola area of the Thompson Okanagan tourism region in British Columbia was officially announced today by local and provincial tourism partners.

The “Spark” Mentorships & Grants Program will match selected applicants from the area with a tourism mentor and provide a $3,000 grant to supplement additional partner support, to help bring new tourism ideas to the next level of development.

The goal is to find, foster, and support new tourism ideas, experiences, and partnerships that will enhance current offerings, address gaps or challenges, motivate travel and longer stays, and increase year-round visits.

Applications can be submitted from September 27 to November 4, 2022 and are encouraged from entrepreneurs, small businesses, and non-profit organizations based in the Thompson Nicola area including the communities of Kamloops, Sun Peaks, Valemount, Clearwater, Blue River, Merritt, Lytton, Cache Creek, Clinton, and surrounding areas. Following a review process, five finalists will be invited to a virtual Pitch Session where three winners will be selected.

The “Spark” Program will support businesses and entrepreneurs in the area to bring new tourism experiences to life, which will help visitors experience the Thompson Nicola, benefitting the local community and residents.

The “Spark” Program was first launched in Ontario in 2018 by the Tourism Innovation Lab and has expanded to several regions across British Columbia.

The Thompson Nicola “Spark” Program is presented by Destination British Columbia in collaboration with Thompson Okanagan Tourism Association (TOTA), Tourism Valemount, Tourism Kamloops, Tourism Sun Peaks, Explore Gold Country, Tourism Wells Gray, and the Tourism Innovation Lab.

For more information on the “Spark” Mentorships & Grants Program, including eligibility and upcoming Information sessions, visit TourismInnovation.ca/ThompsonNicola

Quotes

Richard Porges, President & CEO, Destination BC
“We are thrilled to be awarding Spark grants and mentorships to three local tourism entrepreneurs in the Thompson Nicola area. It will be rewarding to see the winning initiatives come to life and enhance the availability of diverse tourism offerings in the local area.”

Ellen Walker-Matthews, CEO, Thompson Okanagan Tourism Association
“This is a tremendous opportunity for new tourism ideas to be realized in the Thompson Nicola area of the Thompson Okanagan region. The “Spark” program enables and encourages those with innovative tourism concepts to have the chance to see them come to life. We are very excited that Destination BC has brought this opportunity to the Thompson Okanagan.”

Justin Lafontaine, Program Lead, Tourism Innovation Lab
“We are excited to be launching the “Spark” Program in British Columbia in the Thompson Nicola area,” said Justin Lafontaine, Program Lead of the Tourism Innovation Lab. “We are keen to spark and support new tourism ideas that will enhance the region’s tourism offerings and drive innovation.”

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Media Contacts

TOTA Communications

Chelsea Travere, Communications Specialist
Thompson Okanagan Tourism Association (TOTA)
Email: News@TOTABC.com

Destination BC Media Relations
Email: Media.Relations@DestinationBC.ca

Justin Lafontaine, Program Lead
Tourism Innovation Lab
Email: info@tourisminnovation.ca

Social Media

Thompson Okanagan Tourism Association (TOTA)

• LinkedIn: @TOTABCNews

• Facebook: @TOTABCNews

• Twitter: @TOTABCNews

Destination BC

• Twitter: @DestinationBC

• LinkedIn: @DestinationBritishColumbia

Tourism Innovation Lab

• Facebook: @TourismInnovationCanada

• Instagram: @TourismInnovationCanada

• Twitter: @TourInnovation

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About

About Thompson Okanagan Tourism Association:

The Thompson Okanagan Tourism Association (TOTA) is a non-profit society, governed by an elected Board of Directors, which represents business and community tourism interests of the Thompson Okanagan region of British Columbia. TOTA is supported by and representative of Destination British Columbia and the BC Ministry of Tourism, Arts, Culture, and Sport.

TOTA is an industry-led organization that represents and supports all business and community tourism interests in the region, while also helping to implement provincial tourism policies.

Learn more at www.TOTABC.org.

About Destination BC:
Destination British Columbia (Destination BC) is a Provincially funded, industry-led Crown corporation that supports a strong and competitive future for BC’s tourism industry through a combination of global marketing, destination development, industry learning, cooperative community-based programs, and visitor servicing. Destination BC’s programs help to improve the visitor experience, support businesses and communities across the province, and strengthen BC’s worldwide reputation as a destination of choice.

For more information about Destination BC’s programs and services, please visit: www.DestinationBC.ca.

About the Tourism Innovation Lab
The Tourism Innovation Lab is a non-profit initiative created to find, foster and support new tourism ideas, experiences and partnerships, to cultivate and propel collaborations between the tourism and tech sectors, and to build a community of tourism innovators, idea makers and entrepreneurs. Launched in Ontario in 2018, the Lab and its "Spark" Mentorships & Grants Program are expanding to new regions across Canada. The Tourism Innovation Lab is a program of Hackforge and has a BC home base in Squamish.

Learn more at www.TourismInnovation.ca.

Join TOTA at the CRIS Adaptive Amazing Race August 23-24 to Raise Funds for Improving Accessible Outdoor Recreation in the Okanagan

Community Recreational Initiatives Society is hosting the 3rd annual Adaptive Amazing Race in August.

The Adaptive Amazing Race is based on the Amazing Race TV series, and involves a piece of adaptive equipment. It is an excellent opportunity if you and your team are looking for a fun team-bonding event. Additionally, it is a great way to contribute to the local community's well-being.

CRIS is looking for teams of 4-6 members to compete in this year's race. If you are unable to participate as a team, you can participate as a prize sponsor or as a general fundraiser.

Dates and Locations:

• August 23, 2022: 12 pm-3 pm, Polson Park, Vernon

• August 24, 2022: 11 am-2 pm, Mission Creek Park, Kelowna

Funds raised allow CRIS Adaptive to

• Maintain and purchase new adaptive equipment

• Run programs

• Cover membership and trip fees for individuals who need financial support

Learn More & Register →

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TOTA Participating in CRIS Adaptive Amazing Race

The Thompson Okanagan Tourism Association (TOTA) is committed to supporting accessible and inclusive tourism in the region. As a partner and supporter of CRIS Adaptive, TOTA is raising funds and team members are participating in the race in Kelowna on August 24.

Want to get involved? Make a donation to support CRIS Adaptive towards their goal of enabling outdoor recreation for all.

Donate to CRIS Adaptive

TOTA Board Election: Call for Nominations | Deadline: August 12, 2022

November 2022 marks 2 years since the Thompson Okanagan Tourism Association (TOTA) held its last Board Election. As the TOTA Board Chair, I want to personally thank every board member for their hard work and dedication over this period.

Our association has been committed to assisting and supporting tourism stakeholders through the many challenges of the pandemic and into recovery. We are pleased to have an extended agreement with Destination BC and are working closely with them to continue to put the Thompson Okanagan region and the Province of BC at the forefront of innovation as we maneuver through the tourism industry’s changing landscape.

TOTA Board Directors with CEO Ellen Walker-Matthews and two guest speakers at Predator Ridge Resort for 2021 Board meeting.

This year we have four board members completing the second year of their two year term and three board members letting their names stand for re-election, including: 

Directors completing a 2-year term:

• Meira Larose, Owner, Cedar Haven Resort - Clearwater | North Thompson

• Sandra Oldfield, Owner, Elysian Projects & Fortify Conference - Oliver | South Okanagan

• Monica Seys, Owner, Shuswap Marina - Blind Bay | Shuswap

• Dale Sivucha, General Manager, Coast Capri Hotel - Kelowna | Central Okanagan

Current directors standing for re-election:

• Michael J Ballingall, Senior Vice President, Big White Ski Resort - Boundary Country

• Patricia Leslie, National People & Culture Business Partner, for the Estate Wine Group of Andrew Peller properties, including Tinhorn Creek Vineyards - Oliver | South Okanagan

• Andrea McFadden, Owner, Okanagan Lavender & Herb Farm - Kelowna | Central Okanagan

In mid-July, TOTA put out an initial “early bird” call for nominations to the TOTA board and we are extremely pleased at the quality and quantity of outstanding candidates that we received. 

To date, the following individuals have met the eligibility requirements and have been reviewed and approved by the board to run in this year's election. Each and every one of these individuals would be a tremendous asset to the TOTA board and we believe would work tirelessly on your behalf.

Confirmed as Candidates for the TOTA Board Election to date:

• AJ Bachhal, General Manager, Best Western Plus Gateway to the Falls - Clearwater | North Thompson

• Mandi Carroll, Economic Development & Communications, Westbank First Nation - Westbank | Central Okanagan

• Monica Dickinson, CEO, Tourism Kamloops - Kamloops | South Thompson

• Michael Eibl, Economic Development Officer, Adams Lake Indian Band - Chase | Shuswap

• Kelley Glazer, Executive Director, Destination Osoyoos - Osoyoos | South Okanagan

• Troy Hudson, General Manager, Sovereign Lake Nordic Club - Vernon | North Okanagan

• Kimo Linders, Director, Business Development, ERTCU Travel Group (En Route Travel Canada) - Penticton | South Okanagan

• Morgen Matheson, Team Leader, Tourism and Film, Tourism Shuswap / Columbia Shuswap Regional District - Salmon Arm | Shuswap

• Ed Ratuski, Managing Director, YKA Kamloops Airport - Kamloops | South Thompson

• Cassandra Zerebeski, Executive Director, Destination Silver Star / Silver Star Resort Association - Vernon | North Okanagan

As the first election post-pandemic, we are excited to see the level of  interest in participating on TOTA board and look forward to having broad representation and an inclusive group of candidates  representing communities from around the Thompson Okanagan region, with a wide variety of backgrounds and experiences.

This is an outstanding list of candidates, however there is still time to nominate additional individuals. Your organization as a voting member is eligible to put a name forward as a candidate in the election. Candidates must complete the nomination form which includes signatures from 4 voting stakeholders - see details below.

- Michael J. Ballingall, TOTA Board Chair

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Submit a Nomination for TOTA Board Election

If you or someone you know is interested to run in the TOTA board election and is on the current Voting Stakeholder List, please review the TOTA Board Election details and submit a signed nomination form to TOTABC.org/AGM/election by Friday, August 12, 2022.

For questions, please email TOTA Board Liaison, Chelsea Travere, at Chelsea@TOTABC.com.

Request for Proposals: Patio Furniture Designed by Local Carpenters/Woodworkers/Artists | Deadline: August 12

 Deadline: Friday, August 12, 2022 | 3 PM PT

The Thompson Okanagan Tourism Inspiration Centre, operated by the Thompson Okanagan Tourism Association (TOTA), is requesting proposals from local carpenters/woodworkers/artists to design furniture for an outdoor patio space.

The Tourism Inspiration Centre is a visitor centre located at the gateway to the Okanagan, on Highway 97C (Okanagan Connector) above Peachland. The centre welcomes over 40,000 international and domestic visitors per season, as well as local community members for special events. This year, the Tourism Inspiration Centre installed a new public patio space, overlooking Okanagan Lake and perfect for viewing performance art from the IArT Venue stage.

Information for Proponents

Deliverables:

• Work closely with the Tourism Inspiration Centre Manager and Indigenous Specialist for TOTA to ensure scope of project follows intended outcomes and results,

• Design, source materials, and build six (6) picnic table/bench sets, and six (6) Adirondack style chairs with locally inspired indigenous artwork and weatherproofing to ensure long-term protection from elements,

• Incorporate section of table for sponsor logos to be displayed on interchangeable plaques,

• Picnic tables should be approximately 8 feet in length and built from locally sourced wood in a stable fashion that prevents tipping (refer to examples below),

• Two of the picnic tables will be built to accommodate wheelchair users (extended table tops on ends - see photo 2),

• Tables and benches should be separate from the table (not attached) from each other to be moved and utilized as individual pieces,

• Work within the timeframe outlined and agreed upon for project start and completion.

Example of Table, Bench, and Chair Concepts

Requirements

• Carpenter/artist with related experience residing, operating, or with personal history in the Thompson Okanagan region.

• Work closely with TOTA Tourism Inspiration Centre Manager to ensure scope of project follows intended outcomes and results within the timeframe outlined and agreed upon for project start and completion.

Delivery of Proposals

Deadline: Friday, August 12, 2022 | 3 PM PT

Proposals are to be submitted to the emails provided below with the following information:

• Attachment of a cover letter including name, address, and contact information.

• Resume which outlines past experience and projects.

• Five (5) examples/photos of similar work or projects including style of art

• Three (3) reference contacts for clients from similar work or projects, and

• Conceptual drawings of initial ideas based on information included in the project deliverables below.

All inquiries and submissions should be directed to:

Barbara Bonnough

Thompson Okanagan Tourism Inspiration Centre Manager

Thompson Okanagan Tourism Association (TOTA)

Barbara@TOTABC.com | (778) 752-5877

 CC:

Jamie Bourne

Indigenous Tourism Specialist

Thompson Okanagan Tourism Association (TOTA)

Jamie@TOTABC.com | (778) 760-2965

Selection Process

Submissions will be reviewed by a committee and up to four (4) shortlisted artists will be invited to the next stage of the selection process. 

The committee will evaluate applications on the basis of:

• Artistic excellence, skill, innovation and merit, as evidenced in samples of previous work.

• Qualifications and professional experience based on references of the carpenter/artist.

• Demonstrated ability of the carpenter/artist to execute a project of this scale under the budget and timeline set out.

• Representation of and connection to local Thompson Okanagan region

Shortlisted artists will be invited to respond to a detailed Request for Proposal package, including schedule of completion of project and budget.

TOTA Board Election: Early Call for Nominations

The Thompson Okanagan Tourism Association (TOTA) will hold the 2022 Annual General Meeting (AGM) on Thursday, October 13, 2022.

Leading up to the AGM, the Board Election will take place as follows:

• Monday, July 18: Early Call for Nominations

• Friday, July 29: Official Call for Nominations Begins

• Friday, August 12: Close of Nominations

• Tuesday, August 30: Electronic Voting Begins

• Wednesday, September 14: Close of Electronic Voting

• Thursday, October 13: TOTA AGM & Board Meeting

On behalf of TOTA Nominating Committee Chair, Frank Antoine, we invite Thompson Okanagan tourism professionals to put their name forward or nominate a qualified candidate (see Eligibility Requirements below) to serve as a member of the TOTA Board of Directors for a two-year term, effective September 29, 2022.

The tourism industry faced tremendous challenges over the past two years, and the TOTA Board of Directors was committed to guiding TOTA to support regional tourism stakeholders. Going forward, there is much work to be done as we reimagine and rebuild a resilient, sustainable tourism industry in the Thompson Okanagan region of British Columbia.

For 2022, TOTA is seeking to fill eight board positions with enthusiastic and energetic tourism professionals representing a wide range of the Thompson Okanagan’s tourism sectors, communities, and perspectives. The TOTA board is eager to explore new ideas and learn from people with diverse backgrounds and experiences.

TOTA board members commit to a two-year term, with the following schedule:

• Regular board meetings and board retreat (four meetings / year)

• Option to join the Finance & Audit Committee (four calls / year)

• Option to join the Governance Committee (four calls / year)

The board will elect board members to serve the executive positions of Secretary-Treasurer, Vice-Chair, and Chair.

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Eligibility Requirements

Based on the TOTA Constitution & Bylaws, to nominate/vote and to qualify as a Board Nomination Candidate, the company or organization must meet the following criteria:

• A tourism stakeholder in good standing with TOTA.

• Must have participated in a TOTA marketing program or provided in-kind value in the amount of $100 or more within 12 months prior to the call for nominations on Friday, July 29, 2022.

• Nomination submitted in writing, signed by four voting members other than the nominee.

Community DMOs may serve on the board, however cannot hold an executive position.

For questions and to confirm voting member and board candidate eligibility, please email TOTA Board Liaison Chelsea Travere at Chelsea@TOTABC.com.

Run in the TOTA Board Election

If you or someone you know is interested to run in the TOTA board election and meets the criteria outlined above, please submit a signed nomination form to TOTABC.org/AGM/election by Friday, August 12, 2022.

Nominations cannot be accepted after the deadline.

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About TOTA

The Thompson Okanagan Tourism Association (TOTA) is a not-for-profit society governed by the BC Societies Act. TOTA is one of six Regional Destination Management Organizations (RDMO) in the province of British Columbia that work under the Super, Natural British Columbia brand as an official representative of Destination British Columbia and whose mandate includes Industry Development, Destination Marketing, Destination Stewardship, and Destination Development.

Learn more at TOTABC.org.

TOTA Access & Inclusion Liaison Tour of Boundary Country

In the summer of 2020, TOTA partnered with the Christina Lake Welcome Centre to visit Boundary Country on an Accessible FAM tour, and experience many accessible and inclusive activities and attractions that this beautiful region has to offer.

It was an adventure packed full of endless fun and possibilities, such as:

• Museums in Midway and Greenwood

• Gallery 2 in Grand Forks

• Culinary experiences at the The Wooden Spoon, The Board Room Cafe, Christina Lake Marina Grill & Deli, and the Christina Lake Golf Course

• Adaptive mountain biking adventures on the KVR with Wild Ways

• Glow golf at Cascade Par3 Golf Course

• Discovering Indigenous pictographs on Christina Lake on a boat tour 

With so much to do and see in the Boundary Country, the team stayed for a while and rested between experiences in the comfortable and accessible accommodations at the New Horizon Motel in Christina Lake.

The positive vibes and inclusive energy and atmosphere that we felt on our journey through Boundary Country made it clear that tourism operators are striving to make their experiences and adventures accessible and inclusive for all.

With a team of passionate community leaders, and through the Enabling Accessibility Youth Innovation Component funding opportunity, a Mobi-Mat (wheelchair accessible beach mat) and beach wheelchair was acquired to create and increase accessibility on the beach and to the lake at the Christina Lake Provincial Park.

Beach Wheelchair

Mobi-Mat

To some degree and at some point in everyone’s life, we will all require an accessible feature to continue enjoying adventures alongside family and friends.  

Although all of our physical environments may never be completely accessible, we can create an emotional connection where acceptance, integration, and inclusion can ignite the realization and the understanding of “why” our physical spaces and environments need to be accessible. 

Let’s make it our collective responsibility to support and uplift everyone in our communities regardless of their age, ability, gender, or culture. This can simply begin with an inclusive attitude and mindset, allowing that to be the catalyst towards building and creating physical environments that are accessible for everyone to enjoy.

Whatever your level of adventure is, there are accessible and inclusive experiences waiting to be discovered in Boundary Country!

Sustainable Companies in the Thompson Okanagan Now Listed in Biosphere Search Engine of Sustainable Consumer Choices

Biosphere has launched a new website, BiosphereSustainable.com, allowing people to easily learn about the good practices and sustainable efforts of companies and destinations around the world. The website has listings of companies participating in the global Biosphere Community and transparently shows contributions to the fulfilment of the 17 Sustainable Development Goals of the United Nations 2030 Agenda.

Companies that are part of the Biosphere Community, including companies in the Thompson Okanagan Biosphere Commitment Program, can showcase their sustainability efforts through the new website so people around the world can quickly and easily search and discover their work to improve local life, environment, economy, employment, education, ecosystems, and other sustainability issues.

The Biosphere system is an independent, objective, impartial, and transparent verification methodology with an external auditing team of professionals to validate the sustainable efforts implemented by each entity, based on the indicators, criteria, objectives, and sustainability goals of the United Nations Sustainable Development Goals (SDGs).

The website is adapted for those with general knowledge in sustainability, to help people make responsible, ethical, and sustainable consumption decisions. With more informed and aware societies, it will become easier for each person's consumption decisions to reflect their values, achieving a real involvement on the part of society to act more responsibly and adopt more sustainable models.

Visit BiosphereSustainable.com Website →

View Thompson Okanagan Biosphere Company Listings →

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For more information about the Thompson Okanagan Biosphere Commitment Program, visit TOTABC.org/biosphere-commitment or email Biosphere@TOTABC.com.

Interested in Joining the Biosphere Commitment Program?
Book a Biosphere Introduction Presentation →

For Biosphere Committed Companies:
Book a Biosphere Sustainable Lifestyle Platform Walkthrough →

Universal Design Washroom Renovation at Thompson Okanagan Tourism Inspiration Centre

Renovations are well underway at the TOTA Tourism Inspiration Centre, and Access and Inclusion are top of mind. 

TOTA is excited to announce the Accessible and Universal Design Washroom Renovation for the Tourism Inspiration Centre above Peachland on the Highway 97C Connector. 

The visitor centre has been operating in this location since 1986 and has undergone significant renovations and additions that began in the fall of 2021. Included in these renovations is the creation of a new single use fully accessible and universal washroom, from a pre-existing storage room. The washroom was completed by the centre’s opening day, May 18, 2022, to welcome ALL visitors and offer yet another valuable accessible feature to the building. 

The renovation project was made possible through funding from the Enabling Accessibility Fund Youth Stream, as well as funding from the BC Rehab Foundation. TOTA put forward the remainder of the renovation costs to complete the project. 

TOTA collaborated with Access & Inclusion Liaison, Sonja Gaudet, to ensure the washroom design meets best practices and accessibility guidelines. The project construction was awarded to local construction contractors, Wolverine Industries from Kelowna.

Creating accessible spaces and environments allows equal opportunity and full inclusion for EVERYONE - regardless of age, size, ability, culture, or gender - and it nurtures a sense of belonging and wellbeing for ALL.

Welcoming everyone to participate in the services, products, and experiences that you have to offer, starts with addressing the following three key priority accessible features:

• Designated accessible parking spaces with an access aisle

• Easy and safe access from the parking area to the main entrance

• Accessible and/or universally designed washroom

Here is a document that will get you started on your accessibility journey one accessible feature at a time:

Accessible & Inclusive Tourism Experiences - Key Priorities

Wheelchair Accessibility Consultations

TOTA’s Biosphere Commitment Program includes a wheelchair accessibility consultation and resources to assist in creating better access and inclusion within your tourism experiences.

Register for Biosphere Commitment Program →

Access and Inclusion are not only what we build into our physical environment.

It is a collective positive energy and attitude that can be felt upon entering any environment.

It transcends directly from the heart and creates a welcoming feeling of belonging and freedom.  

This powerful and open mindset towards full integration, inspires meaningful and authentic connections with one another, enriching the lives of EVERYONE along its path.

Humans long for integration and full participation - to live, work, play and travel with and alongside family and friends!

Host an Event at the Indigenous Artisan’s Trail (IArT) Venue near Peachland

The Indigenous Artisan’s Trail (IArT) Venue is now available to companies and entrepreneurs to reserve for events, free of charge, from July to October 2022.

Operated by the Thompson Okanagan Tourism Association (TOTA) Indigenous Tourism Program, IArT is located at the Thompson Okanagan Tourism Inspiration Centre on Route 97, above Peachland (3960 BC-97C).

IArT can be reserved for single or multiple days to be used for public or private events, such as:

• Meetings

• Workshops

• Markets

• Artist studio, gallery, and retail space

• Performance art with music and dancing

• Food and beverage tastings

• And more…

The IArT Venue comes with a secure, air conditioned, accessible indoor space with an outdoor stage facing the Tourism Inspiration Centre patio and seating area. The Tourism Inspiration Centre has a parking, bathrooms, and storage.

Public events will be featured on the ThompsonOkanagan.com and social channels.

To schedule your event, submit an Expression of Interest form or email Indigenous@TOTABC.com with any questions.

About IArT

Indigenous Artisan’s Trail (IArT) is a collaboration between TOTA and Indigenous Tourism BC launched in 2019 to connect visitors to Interior Salish arts and culture in the Thompson Okanagan. IArT has hosted exhibits in partnership with the Rotary Centre of the Arts and UBC Okanagan, as well as art and jewelry created by Indigenous artists outside the Kelowna Art Gallery.

In 2022, IArT is available to rent to host events related to tourism, arts, and culture at the Tourism Inspiration Centre.

About the Tourism Inspiration Centre

The Tourism Inspiration Centre is the second busiest visitor centre in the Thompson Okanagan region, attracting over 45,000 people traveling to and from the Okanagan Valley. The venue is a perfect destination for connecting people from various communities in the Thompson Okanagan, enabling groups to meet in the middle.

The Tourism Inspiration Centre and IArT Venue are a short drive from several Thompson Okanagan communities, such as:

• 10 minutes from Peachland

• 30 minutes from Kelowna and Westbank First Nation

• 45 minutes from Penticton and Penticton Indian Band

• 1.25 hours from Merritt and Lower Nicola Indian Band

• 1.5 hours from Vernon and and Okanagan Indian Band

• 1.5 hours from Osoyoos and Osoyoos Indian Band

• 1.5 hours from Princeton and Upper Similkameen Indian Band

• 2 hours from Kamloops and Tk'emlups te Secwepemc

• 2 hours from Salmon Arm and Splatsin First Nation

To get a quote and schedule your event, submit an Expression of Interest form or email Indigenous@TOTABC.com with any questions.

Energy Efficiency Tips: About Renewable Natural Gas (RNG)

Renewable Natural Gas (RNG) will play a significant role in decarbonising businesses by leveraging existing gas pipeline systems.

Renewable Natural Gas (RNG) is made from organic waste produced by everyday activities. As organic matter such as food decomposes, it releases biogas which when cleaned produces methane, also known as Natural Gas. As this methane is produced through organic resources it is considered completely biogenic or carbon neutral. 

FortisBC is offering renewable and low carbon gases to customers as part of the 30BY30 target to reduce its customers’ greenhouse gas (GHG) emissions by 30 per cent by 2030 in support of the CleanBC Roadmap to 2030.

To learn more about renewable natural gas and other ways to reduce your business' carbon footprint, register for a free Energy Assessment or connect with TOTA’s Energy Analyst at Energy@TOTABC.com.

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Energy Efficiency Tips: About Heat Pumps

A heat pump is an energy efficient alternative to furnaces and baseboard heaters. Heat pumps act like reverse refrigerators transferring heat from a cool space to a warm place. Alternatively heat pumps can also work as air conditioners.

During the cool weather, heat pumps move heat from cool space outdoors to warm the indooars.

During the cooling season, heat pumps move heat from the indoors into the outdoor space.

As heat pumps transfer heat rather than generate heat, they can be quite efficient as compared to traditional heating systems. 

If interested, you can connect with the TOTA Energy Analyst who can help you in finding the right energy efficiency solution for your business and inform you of the various rebates available from FortisBC.

Learn More →

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