News & Resources
The latest Thompson Okanagan tourism industry news from TOTA, tourism businesses, and communities.
TOTA 2024 AGM & Announcement of Board Directors
The Thompson Okanagan Tourism Association (TOTA) Annual General Meeting (AGM) was held on Tuesday, October 24, 2023, at the Penticton Lakeside Resort, on the traditional, unceded, and ancestral territory of the Syilx (Okanagan) People.
The meeting included an overview for the year ending March 31, 2023, the presentation of the Fiscal Year 2022/23 Audited Financial Statement, Governance Report, TOTA Activities, and the Board Election Results.
Please join us in congratulating the new and returning board of directors.
The Thompson Okanagan Tourism Association (TOTA) Annual General Meeting (AGM) was held on Tuesday, October 29, 2024, at the Prestige Vernon Lodge & Conference Centre, on the traditional, unceded, and ancestral territory of the Okanagan Indian Band and the syilx (Okanagan) People.
The meeting reviewed the fiscal year ending March 31, 2024, including a presentation of the Audited Financial Statements, Governance Report, and TOTA Activities, as well as the announcement of the Board Election Results.
Board Director Election
We would like to thank all of those in attendance as well as the candidates that let their names stand in this year's election.
Please join us in congratulating the new and returning board of directors:
Executive Directors
Chair:
Sandra Oldfield, Elysian Projects (Continuing Term)
South Okanagan | Sector: Other
Vice-Chair:
Kimo Linders, ERTCU Travel Group (Elected for Additional Term)
All sub regions | Sector: Other
Secretary-Treasurer:
Cassandra Zerebeski, Destination Silver Star (Elected for Additional Term) North Okanagan | Sector: DMO
Past Chair:
Michael J. Ballingall, Big White Ski Resort
Boundary Country | Sector: Attraction
Directors
Mandi Carroll, Westbank First Nation (Elected for Additional Term)
Central Okanagan | Sector: Other
Vicki Dalgleish, Sandman Hotel Group (New)
North Thompson, South Thompson, Gold Country, North Okanagan, Central Okanagan, South Okanagan, and Similkameen | Sector: Accommodation
Kelley Glazer, Destination Osoyoos (Elected for Additional Term)
South Okanagan | Sector: DMO
Morgen Matheson, Tourism Shuswap / Columbia Shuswap Regional District (Elected for Additional Term) Shuswap | Sector: DMO
Lumin McCutcheon, Trails to the Boundary Society (New)
Boundary Country | Sector: Other
Lara Pethybridge, Andrew Peller Ltd (New)
Central, South Okanagan | Sector: Wine
Ed Ratuski, YKA Kamloops Airport (Elected for Additional Term)
South Thompson | Sector: Transportation
Colin Ross, Peak Cellars (New)
Central Okanagan | Sector: Wine & Culinary
Monica Seys, Shuswap Marina (Continuing Term)
Shuswap | Sector: Speciality retail
Dale Sivucha, Coast Capri Hotel (Continuing Term)
Central Okanagan | Sector: Accommodation
Thom Tischik, Travel Penticton Society (Continuing Term)
South Okanagan | Sector: DMO
Welcome to all of the new and continuing board members. We thank you for your dedication and commitment to the Thompson Okanagan tourism industry and the region.
Learn more about the directors at TOTABC.org/Board.
Board Director Election Voting Begins October 1, 2024
The TOTA board director election will be open October 1 to 14, 2024. Learn about the candidates and how voting members can vote.
Electronic voting for the TOTA Board Election will be open from October 1 to October 14, 4:30 pm.
Voting stakeholders received an email invite on October 1 from TOTA through Election Runner (noreply@electionrunner.com) with a link and instructions to vote for the board of directors.
There are a total of 12 board candidates for the 10 open positions. Each individual would be a tremendous asset to the TOTA board.
Candidates
For profiles of each candidate, go to TOTABC.org/agm.
Current directors, running for an additional term:
AJ Bachhal, Best Western Plus Gateway to the Falls
North Thompson
Accommodation
Mandi Carroll, Westbank First Nation
Central Okanagan
Other: Community
Kelley Glazer, Destination Osoyoos
South Okanagan
DMO
Kimo Linders, ERTCU Travel Group
All sub regions
Other: Receptive tour operator
Morgen Matheson, Tourism Shuswap / Columbia Shuswap Regional District
Shuswap
DMO
Ed Ratuski, YKA Kamloops Airport
South Thompson
Other - Transportation
Cassandra Zerebeski, Destination Silver Star
North Okanagan
DMO
New candidates:
Vicki Dalgleish, Sandman Hotel Group
North Thompson, South Thompson, Gold Country, North Okanagan, Central Okanagan, South Okanagan, and Similkameen
Accommodation
Lumin McCutcheon, Trails to the Boundary Society
Boundary Country
Other
Lara Pethybridge, Andrew Peller Ltd (Gray Monk, Sandhill, Black Hills, Tinhorn Creek, Red Rooster)
Central Okanagan, South Okanagan
Wine & Culinary
Natasha Rojas, Wine Tours Gone South
South Okanagan
Other - Tour operator
Colin Ross, Peak Cellars
Central Okanagan
Wine & Culinary
This is an outstanding list of candidates, and we look forward to announcing and welcoming the new board directors at the TOTA AGM on October 29.
More Information
For questions, please email the TOTA Board Liaison at BoardLiaison@TOTABC.com.
TOTA Awarded North America's Responsible Tourism Award 2024
The Thompson Okanagan Tourism Association (TOTA) has been awarded the 2024 North America’s Responsible Tourism Award in the annual World Travel Awards.
The Thompson Okanagan Tourism Association (TOTA) has been awarded the 2024 North America’s Responsible Tourism Award in the annual World Travel Awards.
The World Travel Awards acknowledge, reward, and celebrate excellence across all sectors of the global travel and tourism industry.
TOTA has received the North America’s Award for Responsible Tourism for six consecutive years, in 2018, 2019, 2020, 2022, 2023, and 2024 (there was no NA competition in 2021) and is honoured to win once again in this category.
As well, TOTA received the World Travel Award for Responsible Tourism in 2018, 2019, and 2020.
Achieving this recognition helps TOTA spread the word on how the Thompson Okanagan tourism industry and our organization are working to offer tourism services in a responsible and sustainable manner.
As the winner of the North America award, TOTA is nominated for the World Travel Award for Responsible Tourism contest in autumn 2024. Voting information will be shared then.
Background
TOTA is now Rainbow Registered
The Thompson Okanagan Tourism Association is a Rainbow Registered business. This accreditation, administered by Canada’s 2SLGBTQI+ Chamber of Commerce(CGLCC), is a testament to our commitment to creating a safer, more welcoming, and inclusive space for the 2SLGBTQI+ community.
We are excited to announce that The Thompson Okanagan Tourism Association is a Rainbow Registered business. This accreditation, administered by Canada’s 2SLGBTQI+ Chamber of Commerce(CGLCC), is a testament to our commitment to creating a safer, more welcoming, and inclusive space for the 2SLGBTQI+ community.
By achieving the Rainbow Registered accreditation, we are recognized for ensuring that our 2SLGBTQI+ visitors and staff feel valued and respected. This aligns with our core values of diversity and inclusion, and we are proud to be a part of this important national initiative.
Tourism businesses in the Thompson Okanagan region can join over 300 other businesses in Canada that are committed to creating a diverse and inclusive community by becoming Rainbow Registered.
We encourage you to visit RainbowRegistered.ca to learn more about the program.
Promote Your Business at the Thompson Okanagan Tourism Inspiration Centre - 2024 Season
Thompson Okanagan tourism companies are invited to share adventures and experiences at the Tourism Inspiration Centre on Highway 97C above Peachland, which receives 35,000+ visitors per season.
Promotion Opportunities for the season (May-October)
Outdoor Billboard Space: $500+GST / year
Brochure Racking Space & QR Code Link to Website: $125+GST / year
On-Site Exhibit Space: $150+GST / weekend
Biosphere Commitment Program members will receive a 25% discount on listed prices.
Availability is limited and offered first come, first serve. To secure your promotion space, contact Visit@TOTABC.com.
Thompson Okanagan tourism companies are invited to share adventures and experiences at the Tourism Inspiration Centre on Highway 97C above Peachland, which receives 35,000+ visitors in a regular season.
TOTA operates the Tourism Inspiration Centre, with a team of Tourism Visitor Information Counsellors available to assist visitors en route to or from their Thompson Okanagan destination.
Note: Biosphere Commitment Program members will receive a 25% discount on listed prices.
Promotion Opportunities for the 2024 Season (May-October)
Outdoor Billboard Space: $500+GST / year
Display a poster for 4' x 8' space facing the Tourism Inspiration Centre and parking lot. This includes the opportunity to host an on-site exhibit space for one weekend during the season to meet with and directly promote your experience to visitors; and one social media post on Tourism Inspiration Centre Facebook, Instagram, and Google Business.
Billboard creation and installation not included.
Brochure Racking Space & QR Code Link to Website: $125+GST / year
Display brochures and link to your website in the Tourism Inspiration Centre. Tourism Inspiration Centre ambassadors will familiarize themselves with your company and share it with visitors. Includes one social media post on Tourism Inspiration Centre Facebook, Instagram, and Google Business. Brochure creation not included.
On-Site Exhibit Space: $150+GST / weekend
Host an on-site exhibit space outside the Tourism Inspiration Centre to meet with and directly promote your experience to visitors. Includes one social media post on Tourism Inspiration Centre Facebook, Instagram, and Google Business. Tent/booth not included.
Secure Your Promotion Space
Availability is limited and offered first come, first serve. To secure your promotion space, submit the Promotion Subscription Form or contact Tourism Inspiration Manager, Barbara Bonnough, at Visit@TOTABC.com.
TOTA 2023 AGM & Board Directors
The Thompson Okanagan Tourism Association (TOTA) Annual General Meeting (AGM) was held on Tuesday, October 24, 2023, at the Penticton Lakeside Resort, on the traditional, unceded, and ancestral territory of the Syilx (Okanagan) People.
The meeting included an overview for the year ending March 31, 2023, the presentation of the Fiscal Year 2022/23 Audited Financial Statement, Governance Report, TOTA Activities, and the Board Election Results.
Please join us in congratulating the new and returning board of directors.
The Thompson Okanagan Tourism Association (TOTA) Annual General Meeting (AGM) was held on Tuesday, October 24, 2023, at the Penticton Lakeside Resort, on the traditional, unceded, and ancestral territory of the Penticton Indian Band, home of the Syilx (Okanagan) People.
The meeting included an overview for the year ending March 31, 2023, the presentation of the Fiscal Year 2022/23 Audited Financial Statement, Governance Report, TOTA Activities, and the Board Election Results.
We would like to thank all of those in attendance as well as the candidates that let their names stand in this year's election.
Please join us in congratulating the new and returning board of directors:
Executive Directors
Chair: Michael J. Ballingall (Continuing Term)
Senior Vice President | Big White Ski Resort / Boundary CountryVice-Chair: Sandra Oldfield (Elected for Additional Term)
Elysian Projects & Fortify | Oliver / South OkanaganSecretary-Treasurer: Patricia Leslie (Continuing Term)
National People & Culture Business Partner, for the Estate Wine Group of Andrew Peller properties, including Tinhorn Creek Vineyards | South Okanagan
Directors
Mandi Carroll (Continuing Term)
Economic Development & Communications, Westbank First Nation | Westbank / Central OkanaganMonica Dickinson (Continuing Term)
CEO, Tourism Kamloops | Kamloops / South ThompsonMichael Eibl (Continuing Term)
Business Development Officer, Tk̓emlúps te Secwépemc | Kamloops / South ThompsonKelley Glazer (Continuing Term)
Executive Director, Destination Osoyoos | Osoyoos / South OkanaganKimo Linders (Continuing Term)
Co-Founder / Director, Business Development, ERTCU Travel Group (En Route Travel Canada) | Penticton / South OkanaganMorgen Matheson (Continuing Term)
Team Leader, Tourism and Film, Tourism Shuswap / Columbia Shuswap Regional District | Salmon Arm / ShuswapEd Ratuski (Continuing Term)
Managing Director, YKA Kamloops Airport Ltd. | Kamloops / South ThompsonMonica Seys (Elected for Additional Term)
Shuswap Marina | Blind Bay / ShuswapDale Sivucha (Elected for Additional Term)
Coast Capri Hotel | Kelowna / Central OkanaganThom Tischik (Newly Elected)
Executive Director, Travel Penticton Society | Penticton / South Okanagan
Cassandra Zerebeski (Continuing Term)
Executive Director, Destination Silver Star/Silver Star Resort Association | Vernon / North Okanagan
Welcome to all of the new and continuing board members. We thank you for your dedication and commitment to the Thompson Okanagan tourism industry and the region.
Learn more about the directors at TOTABC.org/Board.
Vote TOTA for World's Responsible Tourism Award 2023 by November 17
The Thompson Okanagan Tourism Association (TOTA) has been nominated for the World's Responsible Tourism Award in the annual World Travel Awards. The award serves to acknowledge, reward, and celebrate excellence across all sectors of the global travel and tourism industry.
TOTA has received the World Travel Award for Responsible Tourism for four consecutive years and is honoured to be nominated once again in this category.
Travel industry professionals and consumers worldwide are invited to cast their votes for travel brands that they consider to be the very best in the world. The nominee gaining the most votes for an award named as the winner.
Voting is open until November 17, 2023.
We would greatly appreciate it if you could take a few moments to register with World Travel Awards and vote for TOTA in category 277. Responsible Tourism Award.
The Thompson Okanagan Tourism Association (TOTA) has been nominated for the World's Responsible Tourism Award 2023 in the 30th annual World Travel Awards.
The World Travel Awards acknowledge, reward, and celebrate excellence across all sectors of the global travel and tourism industry.
TOTA has received the World Travel Award for Responsible Tourism four consecutive years and is honoured to be nominated once again in this category.
Achieving this recognition again would help TOTA spread the word on how the Thompson Okanagan tourism industry and our organization are working to offer tourism services in a responsible and sustainable manner.
Voting is open for the World Travel Awards Caribbean and Americas categories until midnight November 17, 2023.
We would greatly appreciate it if you could take a few moments to register and vote for TOTA in category 277. World's Responsible Tourism Award.
How It Works
Votes can be cast by travel professionals, media, and tourism consumers, with the nominee gaining the most votes in each category announced as the winner.
Double Your Votes
Votes cast by industry voters will count as two votes. When you register, check the Travel Industry box to provide your company details, then submit a minimum of 10 votes.
Background
Thompson Okanagan Tourism Climate Action Plan Provides Guidance for Sustainable Development for Regional Businesses and Communities
The Thompson Okanagan Tourism Association (TOTA) has introduced a new climate action plan to facilitate sustainable industry and community development in the Thompson Okanagan region. As part of TOTA’s signing of the Glasglow Declaration on Climate Action In Tourism, the plan outlines a series of strategies and initiatives to support the regional and global commitment to cut emissions in half by 2030 and reach Net Zero as soon as possible before 2050.
Kelowna, B.C. (April 18, 2023) - The Thompson Okanagan Tourism Association (TOTA) has introduced a new climate action plan to facilitate sustainable industry and community development in the Thompson Okanagan region of British Columbia, Canada.
TOTA has been committed to sustainable and responsible tourism since 2012 and became a signatory of the Glasgow Declaration on Climate Action in Tourism in May 2022, which includes the development and implementation of an official climate action plan to accelerate and co-ordinate climate action in tourism.
The plan outlines a series of strategies and initiatives to support the regional and global commitment to cut emissions in half by 2030 and reach Net Zero as soon as possible before 2050.
"TOTA recognizes the critical role that tourism plays in the region's economy and is committed to ensuring that the industry grows in a sustainable way," said Ellen Walker-Matthews, TOTA CEO. "By implementing this Climate Action Plan, we can work to reduce tourism’s carbon footprint while also enhancing the visitor experience and supporting local communities."
The five pathways of the plan are:
Measure: Measure and disclose all travel and tourism-related emissions. Ensure methodologies and tools are aligned to UNFCCC-relevant guidelines on measurement, reporting and verification, and that they are transparent and accessible.
Decarbonize: Set and deliver targets aligned with climate science to accelerate tourism’s decarbonisation. This includes transport, infrastructure, accommodation, activities, food & drink, and waste management. While offsetting may have a subsidiary role, it must be complementary to real reductions.
Regenerate: Restore and protect ecosystems, supporting nature’s ability to draw down carbon, as well as safeguarding biodiversity, food security, and water supply. As much of tourism is based in regions most immediately vulnerable to the impacts of climate change, ensure the sector can support affected and at-risk communities in resilience building, adaptation and disaster response. Help visitors and host communities experience better balance with nature.
Collaborate: Share evidence of risks and solutions with all stakeholders and our guests, and work together to ensure our plans are as effective and co-ordinated as possible. Strengthen governance and capacity for action at all levels, including national and sub-national authorities, civil society, large companies and SMEs, vulnerable groups, local communities and visitors.
Finance: Ensure organizational resources and capacity are sufficient to meet objectives set out in climate plans, including the financing of training, research and implementation of effective fiscal and policy tools where appropriate to accelerate transition.
TOTA encourages all tourism operators, visitors, and community members to learn more about the plan and take action to reduce their carbon footprint. Sustainability is becoming an increasingly significant factor for travellers when planning travel for both business and leisure. As people gain an understanding of the impact of travel, there is a growing preference for supporting responsible destinations, venues, hotels, and events. Destinations and their businesses that take initiative will attract these sustainability-conscious travellers.
To view the plan, download the Thompson Okanagan Climate Action Plan or visit TOTABC.org/committed/climate-action-plan
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About the Thompson Okanagan Tourism Association (TOTA):
The Thompson Okanagan Tourism Association is a non-profit society, governed by an elected Board of Directors, which represents business and community tourism interests throughout the region, and is supported by the British Columbia Ministry of Tourism, Arts, Culture, and Sport. It is an industry-led organization that represents and supports all business and community tourism interests in the region, while also helping to implement provincial tourism policies.
As a Biosphere Certified Destination, TOTA is committed to working towards the United Nations Sustainable Development Goals, including goals related to access and inclusion, such as “Reduced Inequalities” and “Sustainable Cities & Communities.” becoming a world-renowned accessible tourism destination and to promote “Access & Inclusion” in all aspects of community and tourism experiences, products, and services in the Thompson Okanagan region.
Learn more at TOTABC.org.
About the Glasgow Declaration on Climate Action in Tourism:
The Glasgow Declaration on Climate Action in Tourism is an urgent call for all stakeholders to commit to a decade of climate action in tourism, led by the United Nations World Tourism Organization (UNWTO) in collaboration with the Travel Foundation, and within the framework of the One Planet Network and Tourism Declares a Climate Emergency initiatives. The Declaration was officially launched at the UN Climate Change Conference (COP26) in November 2021, after the need for a globally consistent approach for climate action in tourism was made clear, notably through research into CO2 emissions carried out by UNWTO/ITF and released at the UNFCCC COP25 in December 2019.
Learn more at OnePlanetNetwork.org/programmes/sustainable-tourism/glasgow-declaration
For more information, contact:
Ellen-Walker Matthews
Chief Executive Officer (CEO)
Thompson Okanagan Tourism Association (TOTA)
Recap of the Thompson Okanagan Tourism Summit: Biospherology Master Class
The Thompson Okanagan Tourism Summit: Biospherology Master Class was an immersive experience unlike any other Summit the Thompson Okanagan Tourism Association (TOTA) has hosted. 120 people from across the region and British Columbia attended the Summit at Thompson Rivers University (TRU), February 21 - 22, 2023.
Attendees had an action packed day on their feet, moving through the TRU Campus with industry leaders who are experts in their respective fields. Through the Master Class collaborative, “hands on" approach, attendees gained knowledge and inspiration to incorporate responsible, sustainable practices into their communities and workplaces.
On February 21 & 22, the TOTA team hosted the 2022/23 Thompson Okanagan Tourism Summit in Kamloops, with 9 speakers through 6 presentations and 3 immersive sessions, sharing inspiration and key learnings with over 120 attendees.
The Biospherology theme reflected the focus on continuous education for tourism professionals that will ultimately elevate visitor experiences, strengthen businesses, regenerate communities, and reduce impacts within the surrounding environments.
Attendees finished the day with inspiration to take back to their companies and communities. The event was carbon neutral.
In case you missed it (or want to relive it), here are some of the highlights:
Welcome Party
On Tuesday, Tourism Kamloops hosted the Slide Into the Kamloops Social Scene Welcome Party at the Kamloops Curling Club and the Sandman Centre, in conjunction with the Scotties Tournament of Hearts Canadian women’s curling competition.
Attendees got a local taste, with live music by Dave Coalmine appetizers by Black Salt Catering and samples from the following:
The group then ventured to the Sandman Centre to watch provincial teams face off in the tournament.
Biospherology Master Class
On Wednesday, attendees got up bright and early for the Biospherology Master Class at Thompson Rivers University. The day started with breakfast and words of welcome from TOTA CEO Ellen Walker-Matthews.
Attendees ventured to the BC Centre for a Secwépemc welcome from Tk'emlúps te Secwépemc members and drummers. Kúkpi7 Rosanne Casimir shared her story and her community’s journey from finding the missing children at the Kamloops Residential School in 2020, to seeking reconciliation by visiting the Vatican.
We heard from Inuit artist Angus Cockney about his personal experience in residential school and his inspiring story about how he was able to move forward.
It is important to involve Indigenous communities in tourism and industry events, as they are the First Peoples of the land known today as the Thompson Okanagan. Indigenous people have continuously played an important role as stewards and the very core identity of Canadian places. We look forward to seeing Tk'emlúps te Secwépemc and the 32 other Indigenous communities in the region as they grow and thrive.
Today, all individuals and organizations have a role to play in reconciliation. To learn more how tourism professionals and businesses can support reconciliation, visit Indigenous Tourism BC.
The “Working with Indigenous Communities: Guide to Developing Tourism Relationships” is an excellent resource to get started.
Immersive Master Classes
Then the group split into 1 of 3 Immersive Master Class. Each session was held three times so everyone had the chance to learn from the three industry leaders:
Build it Better led by James Gordon from TRU’s Environmental Programs and Research took professionals behind the scenes, walls, and infrastructure of Thompson Rivers University to demonstrate their commitment to a zero carbon future and how they have built infrastructure, systems, and creating innovations to ensure they meet those targets.
Another Perspective: Accessibility Immersive led by Sonja Gaudet (Thompson Okanagan Access & Inclusion Liaison and Gold Medal Paralympian) and Ginger Brunner (go2HR) shared a first hand experience what employees and guests experience if they have difficulties or impairments of sight, sensory, and mobility.
The Trash Buffet by Ben Liegey, founder of Better Table, shared how to utilize food sources that would normally be tossed. This hands-on session demonstrated a less wasteful approach to cooking and eating habits both at work and at home. Planning, education, and creativity can take cores, stems, and peels, then turn them into zero waste culinary magic.
For example, attendees tried a plant based Banana Bread made with banana peels and aquafaba (chickpea water) instead of eggs.
Attendees heard from Tourism Industry Association BC CEO, Walt Judas, on Emergency Preparedness and the BC Emergency Management Framework, including insights into the structure to support tourism partners and visitors on matters related to the four pillars of emergency management: mitigation, preparedness, response, and recovery.
Over lunch, Rebecca Mackenzie (CEO + President) of the Culinary Tourism Alliance shared her passion about the interconnection between food, agriculture, tourism, arts, and culture. As well, the Culinary Tourism Alliance’s vision is to ensure food tourism is a meaningful and sustainable contributor to local economies in destinations worldwide. The alliance works with communities to grow food tourism by leveraging the history, heritage, and culture behind the food and drink that makes each destination unique.
As the closing keynote, Sonja Gaudet, Canadian Paralympic Gold Medalist, shared her story as the world’s most decorated wheelchair curler with three Paralympic gold medals (2006, 2010, 2014) and Canadian Curling Hall of Fame and BC Sports Hall of Fame inductee.
Born in North Vancouver and now residing in Vernon, Sonja shared how she has always approached challenges with her “can do” attitude and with that she paved the way for wheelchair curling across the nation.
The event ended with a Graduation Party, to celebrate the learnings of the day and a commitment to move forward better. Graduates received a mason jar grad cap, custom 3D printed from recycled material by The Rogerie. The mason jar was filled with goodies, including soap made with captured carbon dioxide from Fortis BC, part of their Renewable Natural Gas (RNG) program.
Future Events
The next TOTA Summit will be held in Penticton in October/November 2023 in conjunction with the TOTA AGM. As well, TOTA hosts an annual golf tournament in August/September.
More details will be available soon through the TOTA News Centre.
Thank You to Our Sponsors
Thank you to our sponsors - click to visit their website to learn more about their company:
Thompson Okanagan Communities Receive Over $5.5 million in Funding from PacifiCan to Revitalize Public Spaces and Enhance Tourism Experiences
PacifiCan funding for 17 projects in the Thompson Okanagan through the Canada Community Revitalization Fund and the Tourism Relief Fund. Communities benefiting from funding include Kelowna, Penticton, Peachland, Vernon, Summerland, Keremeos, and Osoyoos.
TOTA received funding to conduct sustainability assessments for tourism businesses to help them implement sustainable and environmentally responsible operational practices. More details will be shared shortly.
The Honourable Harjit S. Sajjan, Minister of International Development and Minister responsible for the Pacific Economic Development Agency of Canada (PacifiCan), announced over $5.5 million in PacifiCan funding for 17 projects in the Thompson Okanagan through the Canada Community Revitalization Fund and the Tourism Relief Fund.
TOTA received funding to conduct sustainability assessments for tourism businesses to help them implement sustainable and environmentally responsible operational practices. More details will be shared shortly.
Upgrading existing infrastructure and building new public assets will mean British Columbians will have better access to recreational programs and facilities; these projects will grow economic opportunities, create jobs, and improve community wellness.
The funding announcement builds on the recent openings of PacifiCan offices in Kelowna and Cranbrook that will help support local economic development for British Columbians in the Southern Interior.
Thompson Okanagan Projects
Communities benefiting from funding include Kelowna, Penticton, Peachland, Vernon, Summerland, Keremeos, and Osoyoos.
Canada Community Revitalization Fund
City of Kelowna
$750,000
Funding will go towards adding accessibility features to Pandosy Waterfront Park in Kelowna, including a floating dock, pedestrian lighting, wayfinding signage, and mobile infrastructure.
City of Penticton
$750,000
Funding will go towards building a new lake-to-lake bike route between Okanagan Lake and Skaha Lake. The safe and dedicated cycling route and pedestrian sidewalk will allow easy public access across the city.
$200,000
Funding will go towards the construction of two accessible community washrooms at Penticton’s Kiwanis Park Safety Village and Riverside Park.
City of Vernon
$639,000
Funding will be used for the continued development of Civic Memorial Park. Project activities include upgrading an existing building to improve energy efficiency and the creation of accessible public washrooms and a community meeting space.
City of West Kelowna
$416,250
Funding will go towards revitalizing four community parks in West Kelowna: Beechnut, Pritchard, Paula and Shetler Park. Upgrades include landscape and parking enhancements, and the installation of new playground equipment, volleyball courts and picnic areas.
District of Peachland
$53,188
Funding will be used to expand and improve the accessibility of multi-use pathways that link Heritage Park to downtown Peachland. Project activities include installing new streetlights, expanding the parking lot, and adding safe trail connections and crosswalks.
O’Keefe Ranch and interior Heritage Society
$94,915
Funding will help create ten glamping accommodation units at the O’Keefe Ranch Historic Site in Vernon. The project will leverage green technology and improve accessibility for persons with disabilities.
Osoyoos Museum Society
$310,530
Funding will go towards redeveloping the lower level of the Osoyoos Museum to include cultural artifact displays and multi-purpose work rooms to host community gatherings and events.
Tourism Relief Fund
Thompson Okanagan Tourism Association
$500,000
Funding will go towards conducting sustainability assessments for rural tourism businesses in British Columbia to help them adopt and implement sustainable and environmentally responsible operational practices.
Argus Properties Ltd.
$99,999
Funding will help build a floating platform and ramp extension for Hotel Eldorado’s marina dock on Okanagan Lake. Improvements will expand existing floatplane services, bringing visitors from Vancouver to Kelowna.
British Columbia Snowmobile Federation
$500,000
Funding will go towards creating a recreational snowmobile trail program, which will support snowmobile clubs in the province and enhance tourism offerings.
Carpe Diem Tours Ltd.
$85,000
Funding will go towards purchasing a new vehicle and facilitate further development of winery tours targeted to francophone and other visitors to the Okanagan.
Elevation Outdoors Experiential Programs Association
$219,600
Funding will go towards expanding operations at Kelowna Bike Rentals, including the purchase of 92 new bikes including adaptive e-bikes, mountain and city bikes, and cycling accessories.
ERTCU Travel Group Ltd
$99,999
Funding will help develop and market a series of new RV tours across rural British Columbia, targeting the international market.
Renedian Adventures Ltd.
$99,999
Funding will go towards purchasing four motorcycles, a van and trailer and hiring additional staff to increase motorcycle tour services in Kelowna.
Vernon Winter Carnival Society
$125,000
Funding will go towards new activities that expand the Vernon Winter Carnival, a 10-day winter festival featuring over 100 local events.
Wine Country Studios
$56,960
Funding will go towards expanding and promoting unique Metis art workshops and classes to tourists visiting West Kelowna.
For the full list of projects, please see the press release and backgrounder.
Partnership Helping to Fill Staffing Gaps in Hospitality and Tourism Industry
Like many industries, the hospitality and tourism sector has been hard hit by staff shortages over the past few years with a declining youth population and an aging workforce combining to create significant challenges.
But a new program designed in partnership by Okanagan College (OC) and the Thompson Okanagan Tourism Association (TOTA) will help to reduce those shortages.
The first of four new cohorts of students enrolled in the Hospitality Professional Program this fall, a flexible program open to students anywhere in the Thompson-Okanagan-Shuswap regions. The 17-week online course is followed by nine weeks of work experience in the students’ local community.
KELOWNA – Like many industries, the hospitality and tourism sector has been hard hit by staff shortages over the past few years with a declining youth population and an aging workforce combining to create significant challenges.
But a new program designed in partnership by Okanagan College (OC) and the Thompson Okanagan Tourism Association (TOTA) will help to reduce those shortages.
The first of four new cohorts of students enrolled in the Hospitality Professional Program in autumn 2022. This flexible program is open to students anywhere in the Thompson Okanagan region (including the Shuswap, Similkameen Valley, Boundary Country, and Nicola Valley). The 17-week online course is followed by nine weeks of work experience in the students’ local community.
“Okanagan College is leading the way by collaborating with industry partners to respond in areas where we have real needs in the workforce,” said Anne Kang, Minister of Advanced Education and Skills Training. “This new program at Okanagan College supports our Future Ready Plan and shows how working together with the local industry can both support people who are looking for training to advance in their careers, and help businesses find much needed skilled workers.”
Students in Kelowna, Penticton, and Salmon Arm began their courses in the Hospitality Professional Program in October 2022. The online offering is accessible to students throughout the region while industry partnerships will take the training to a hands-on model for the work experience portion. The program will be offered three more times over the next two years.
“Since the classroom work can be done online and the work experience is completed in the students’ home community, this program is accessible to many people throughout our region. You don’t have to live in Kelowna to participate,” said Okanagan College President Neil Fassina. “Flexible learning options like the Hospitality Professional Program are critical as we respond to local and regional workforce needs.”
The Hospitality Professional Program bundles several existing Okanagan College courses together. Areas of study include computer skills, management and leadership training, and human resources, as well as industry certificates such as Serving It Right or FoodSafe, and two Okanagan College Certificates – Hospitality Service Training (HOST) and the Basic Accounting Certificate (BAC).
“We are very excited to be working closely with Okanagan College to help design this program and provide training opportunities to current and future tourism industry employees,” said Ellen Walker-Matthews, TOTA CEO. “This important partnership is an invaluable collaboration as the hospitality industry works to rebuild in a post-COVID world; attracting, retaining and retraining staff and building a robust workforce.”
According to a 2019 B.C. Tourism Human Resources Strategy document, the hospitality industry is facing unprecedented challenges in finding and keeping skilled workers. The report identified challenges within the industry including the reliance on workers between the ages of 15 and 24, the numbers of which are declining at a significant rate, combined with record numbers of people retiring.
“This program is designed to start people on a journey of a career, not just a job. When most people think about hospitality, we think front desk and housekeeping. But the need is and will continue to be much broader over the next few years,” said Danelle Greebe, OC’s Director of Continuing Studies. “The Hospitality Professional Program aims to meet the needs of the industry right now. We’re very excited to be able to partner with the Thompson Okanagan Tourism Association to provide these courses.”
Learn more and register for the Hospitality Professional Program at TOTABC.org/Training.
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This story was originally shared by Okanagan College: https://www.okanagan.bc.ca/news/partnership-helping-to-fill-staffing-gaps-in-hospitality-and-tourism-industry
For more information, contact:
Barbara Bonnough, TOTA Training Centre Manager: Training@TOTABC.com | (778) 752-5877
Kevin Parnell, Okanagan College Relations:
KParnell@Okanagan.BC.ca | Cell: 250-317-5200
Thompson Okanagan Tourism Association Supports Women of Recreation, Tourism, and Hospitality through Sponsorship of Empower Her Event by WORTH Association
The Thompson Okanagan Tourism Association (TOTA) has signed on as a Bronze Sponsor for the Empower Her series of events, organized by the Women of Recreation, Tourism and Hospitality (WORTH) Association.
Empower Her is WORTH’s signature networking and panel discussion event for women in hospitality and tourism. WORTH is hosting the fifth edition of the event in 2022 and 2023 to educate, elevate, and empower women in the industry - and first in the Thompson Okanagan region.
The Thompson Okanagan event will be held on Tuesday, October 18 at the Coast Capri Hotel in Kelowna at 6 PM to 9:30 PM. The panel will feature four panelists who will examine ways organizations and individuals can accelerate women into leadership roles at the senior level.
Date: Tuesday, October 18, 2022
Time: 6 - 9:30 PM
Location: Coast Capri Hotel, Kelowna
The Thompson Okanagan Tourism Association (TOTA) has signed on as a Bronze Sponsor for the Empower Her series of events, organized by the Women of Recreation, Tourism and Hospitality (WORTH) Association. This sponsorship demonstrates TOTA’s commitment to supporting initiatives that elevate, educate, and empower women in the tourism industry.
TOTA and WORTH Association are in consultation to examine their roles as non-profit organizations in promoting diversity, equity, inclusion, and reconciliation efforts across the province of British Columbia.
“As an association, we envision a future free of bias, discrimination, and sexism,” said TOTA CEO Ellen Walker-Matthews. “This sponsorship is an investment to support WORTH Association in their work to advance gender equity initiatives.”
Empower Her is WORTH’s signature networking and panel discussion event for women in hospitality and tourism. After a two-year hiatus, WORTH is hosting the fifth edition of the event in 2022 and 2023 to educate, elevate, and empower women in the industry - and first in the Thompson Okanagan region.
The Thompson Okanagan event will be held on Tuesday, October 18 at the Coast Capri Hotel in Kelowna at 6 PM to 9:30 PM. Moderated by TOTA CEO Ellen Walker-Matthews, the panel will feature inspiring women working in the Okanagan tourism industry and will examine ways organizations and individuals can accelerate women into leadership roles at the senior level.
The panelists include:
Lisanne Ballantyne, CEO, Tourism Kelowna
Christina Ferreira, Owner, Impact Events & Project Management
Sandy Leier, Winemaker, Laughing Stock Vineyards
Shelley Robinson, Chef/Owner, Golden Lucky Peach Enterprises
Tickets are now available at WORTHAssociation.com/empower-her-kelowna-2022. Other Empower Her events are planned for Victoria, Vancouver, and Whistler.
WORTH’s mentorship, leadership, and empowerment programs have supported many women since 2019 and significant expansion is planned through support from partners such as TOTA.
Previously, TOTA has supported WORTH by sharing resources, such as the WORTH Association Gender Equity Audit, hosting a webinar on Retaining and Developing Women of Recreation, Tourism & Hospitality, and donating funds towards programs.
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Background
About the Thompson Okanagan Tourism Association (TOTA):
The Thompson Okanagan Tourism Association (TOTA) is a non-profit society, governed by an elected Board of Directors, which represents business and community tourism interests of the Thompson Okanagan region of British Columbia. TOTA is supported by and representative of Destination British Columbia and the B.C. Ministry of Tourism, Arts, Culture, and Sport.
TOTA is an industry-led organization that represents and supports all business and community tourism interests in the region, while also helping to implement provincial tourism policies.
For more information, visit TOTABC.org.
About WORTH Association:
WORTH Association was incorporated in 2018 to combat inequities in the industry and provide opportunities for networking, mentorship, education, and leadership development for women of WORTH across British Columbia. WORTH advocates with industry associations to ensure a more equal future for women in industry leadership. WORTH Association is a non-profit society run 100% by volunteers, relying on donations from partners and friends to educate, elevate, and empower women.
For more information, visit WORTHAssociation.com.
Become a member for free (for a limited time) to stay connected and supported through WORTH’s newsletter, events and resources.
For more information, contact:
Chelsea Travere
Corporate Communications Specialist
Thompson Okanagan Tourism Association (TOTA)
E: News@TOTABC.com
Joanna Jagger
President & Founder
WORTH Association
E: Info@WORTHAssociation.com
New Program Aims to "Spark" Innovative Tourism Ideas in Thompson Nicola
A new program aimed at sparking and supporting innovative tourism ideas in the Thompson Nicola area of the Thompson Okanagan tourism region in British Columbia was officially announced by local and provincial tourism partners.
The “Spark” Mentorships & Grants Program will match selected applicants from the area with a tourism mentor and provide a $3,000 grant to supplement additional partner support, to help bring new tourism ideas to the next level of development.
For Immediate Release: September 27, 2022
KELOWNA, B.C. – A new program aimed at sparking and supporting innovative tourism ideas in the Thompson Nicola area of the Thompson Okanagan tourism region in British Columbia was officially announced today by local and provincial tourism partners.
The “Spark” Mentorships & Grants Program will match selected applicants from the area with a tourism mentor and provide a $3,000 grant to supplement additional partner support, to help bring new tourism ideas to the next level of development.
The goal is to find, foster, and support new tourism ideas, experiences, and partnerships that will enhance current offerings, address gaps or challenges, motivate travel and longer stays, and increase year-round visits.
Applications can be submitted from September 27 to November 4, 2022 and are encouraged from entrepreneurs, small businesses, and non-profit organizations based in the Thompson Nicola area including the communities of Kamloops, Sun Peaks, Valemount, Clearwater, Blue River, Merritt, Lytton, Cache Creek, Clinton, and surrounding areas. Following a review process, five finalists will be invited to a virtual Pitch Session where three winners will be selected.
The “Spark” Program will support businesses and entrepreneurs in the area to bring new tourism experiences to life, which will help visitors experience the Thompson Nicola, benefitting the local community and residents.
The “Spark” Program was first launched in Ontario in 2018 by the Tourism Innovation Lab and has expanded to several regions across British Columbia.
The Thompson Nicola “Spark” Program is presented by Destination British Columbia in collaboration with Thompson Okanagan Tourism Association (TOTA), Tourism Valemount, Tourism Kamloops, Tourism Sun Peaks, Explore Gold Country, Tourism Wells Gray, and the Tourism Innovation Lab.
For more information on the “Spark” Mentorships & Grants Program, including eligibility and upcoming Information sessions, visit TourismInnovation.ca/ThompsonNicola
Quotes
Richard Porges, President & CEO, Destination BC
“We are thrilled to be awarding Spark grants and mentorships to three local tourism entrepreneurs in the Thompson Nicola area. It will be rewarding to see the winning initiatives come to life and enhance the availability of diverse tourism offerings in the local area.”
Ellen Walker-Matthews, CEO, Thompson Okanagan Tourism Association
“This is a tremendous opportunity for new tourism ideas to be realized in the Thompson Nicola area of the Thompson Okanagan region. The “Spark” program enables and encourages those with innovative tourism concepts to have the chance to see them come to life. We are very excited that Destination BC has brought this opportunity to the Thompson Okanagan.”
Justin Lafontaine, Program Lead, Tourism Innovation Lab
“We are excited to be launching the “Spark” Program in British Columbia in the Thompson Nicola area,” said Justin Lafontaine, Program Lead of the Tourism Innovation Lab. “We are keen to spark and support new tourism ideas that will enhance the region’s tourism offerings and drive innovation.”
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Media Contacts
TOTA Communications
Chelsea Travere, Communications Specialist
Thompson Okanagan Tourism Association (TOTA)
Email: News@TOTABC.com
Destination BC Media Relations
Email: Media.Relations@DestinationBC.ca
Justin Lafontaine, Program Lead
Tourism Innovation Lab
Email: info@tourisminnovation.ca
Social Media
Thompson Okanagan Tourism Association (TOTA)
LinkedIn: @TOTABCNews
Facebook: @TOTABCNews
Twitter: @TOTABCNews
Destination BC
Twitter: @DestinationBC
LinkedIn: @DestinationBritishColumbia
Tourism Innovation Lab
Facebook: @TourismInnovationCanada
Instagram: @TourismInnovationCanada
Twitter: @TourInnovation
About
About Thompson Okanagan Tourism Association:
The Thompson Okanagan Tourism Association (TOTA) is a non-profit society, governed by an elected Board of Directors, which represents business and community tourism interests of the Thompson Okanagan region of British Columbia. TOTA is supported by and representative of Destination British Columbia and the BC Ministry of Tourism, Arts, Culture, and Sport.
TOTA is an industry-led organization that represents and supports all business and community tourism interests in the region, while also helping to implement provincial tourism policies.
Learn more at www.TOTABC.org.
About Destination BC:
Destination British Columbia (Destination BC) is a Provincially funded, industry-led Crown corporation that supports a strong and competitive future for BC’s tourism industry through a combination of global marketing, destination development, industry learning, cooperative community-based programs, and visitor servicing. Destination BC’s programs help to improve the visitor experience, support businesses and communities across the province, and strengthen BC’s worldwide reputation as a destination of choice.
For more information about Destination BC’s programs and services, please visit: www.DestinationBC.ca.
About the Tourism Innovation Lab
The Tourism Innovation Lab is a non-profit initiative created to find, foster and support new tourism ideas, experiences and partnerships, to cultivate and propel collaborations between the tourism and tech sectors, and to build a community of tourism innovators, idea makers and entrepreneurs. Launched in Ontario in 2018, the Lab and its "Spark" Mentorships & Grants Program are expanding to new regions across Canada. The Tourism Innovation Lab is a program of Hackforge and has a BC home base in Squamish.
Learn more at www.TourismInnovation.ca.
New Biosphere Member: Little Straw Vineyards
Little Straw Vineyards is the newest member of the Thompson Okanagan Biosphere Commitment Program. Read on for information about Little Straw, including their rich history, new ownership, and motivation for joining Biosphere.
Little Straw Vineyards is the newest member of the Thompson Okanagan Biosphere Commitment Program. Read on for information about Little Straw, including their rich history, new ownership, and motivation for joining Biosphere.
About Little Straw Vineyards
Little Straw Vineyard is a family-owned winery established in 1996. Wines vinted from the hot summer grapes of 1994 made up the first commercial releases. The winery is well known for the remarkably popular white blend “Tapestry” and for producing the only Auxerrois Icewine in Canada.
The majority of grapes come from their own vineyards situated on the lower slopes of Mount Boucherie in West Kelowna, British Columbia. Little Straw offers a wide range of small-lot wines, with something to appeal to almost every palate.
The winery is currently moving towards sustainability and organic.
Reasons for Joining the Biosphere Commitment Program
The ownership changed at the end of 2021 to Karnail Singh Sidhu, who also owns Kalala Organic Estate Winery. Karnail has been always passionate about being organic, sustainable, and eco-friendly. Kalala Organic Estate Winery has been a part of the Biosphere Commitment Program for a while now, and shares the same values as Biosphere.
The central vision of the Little Straw is to be a leader in environmentally sustainable agri-tourism business in BC. Little Straw really values being environmentally sustainable, keeping the environment in mind with every business decision. For instance, the majority of organic waste from the winery is used in the vineyards as nutrient manure.
Little Straw proactively tries to get certified, especially regarding environmental sustainability. For instance, listing certified organic and Biosphere Committed Company logos will stimulate the wine and agriculture industries and consumers.
The new owners have big plans for Little Straw. Joining the Biosphere Commitment Program will be one of the first steps they take for sustainability. The winery is also in the process to become certified organic, which takes approximately three years.
About the Thompson Okanagan Biosphere Commitment Program
Biosphere is a Sustainable Tourism System certified by the Responsible Tourism Institute, an international certification body that maintains a Memorandum of Understanding with UNESCO, is affiliated to the World Tourism Organization, and is a member of the Global Sustainable Tourism Council. The system is aligned with the United Nations 17 Sustainable Development Goals and the Paris COP21 Accord to Fight Climate Change.
TOTA’s Biosphere Commitment Program allows tourism industry stakeholders within the Thompson Okanagan to become involved. The Commitment Program follows a simple process in order to be recognized as a Biosphere Committed Company.
Request for Proposals: Patio Furniture Designed by Local Carpenters/Woodworkers/Artists | Deadline: August 12
The Thompson Okanagan Tourism Inspiration Centre, operated by the Thompson Okanagan Tourism Association (TOTA), is requesting proposals from local carpenters/artists to design furniture for an outdoor patio space.
Deadline: Friday, August 12, 2022 | 3 PM PT
The Thompson Okanagan Tourism Inspiration Centre, operated by the Thompson Okanagan Tourism Association (TOTA), is requesting proposals from local carpenters/woodworkers/artists to design furniture for an outdoor patio space.
The Tourism Inspiration Centre is a visitor centre located at the gateway to the Okanagan, on Highway 97C (Okanagan Connector) above Peachland. The centre welcomes over 40,000 international and domestic visitors per season, as well as local community members for special events. This year, the Tourism Inspiration Centre installed a new public patio space, overlooking Okanagan Lake and perfect for viewing performance art from the IArT Venue stage.
Information for Proponents
Deliverables:
Work closely with the Tourism Inspiration Centre Manager and Indigenous Specialist for TOTA to ensure scope of project follows intended outcomes and results,
Design, source materials, and build six (6) picnic table/bench sets, and six (6) Adirondack style chairs with locally inspired indigenous artwork and weatherproofing to ensure long-term protection from elements,
Incorporate section of table for sponsor logos to be displayed on interchangeable plaques,
Picnic tables should be approximately 8 feet in length and built from locally sourced wood in a stable fashion that prevents tipping (refer to examples below),
Two of the picnic tables will be built to accommodate wheelchair users (extended table tops on ends - see photo 2),
Tables and benches should be separate from the table (not attached) from each other to be moved and utilized as individual pieces,
Work within the timeframe outlined and agreed upon for project start and completion.
Example of Table, Bench, and Chair Concepts
Requirements
Carpenter/artist with related experience residing, operating, or with personal history in the Thompson Okanagan region.
Work closely with TOTA Tourism Inspiration Centre Manager to ensure scope of project follows intended outcomes and results within the timeframe outlined and agreed upon for project start and completion.
Delivery of Proposals
Deadline: Friday, August 12, 2022 | 3 PM PT
Proposals are to be submitted to the emails provided below with the following information:
Attachment of a cover letter including name, address, and contact information.
Resume which outlines past experience and projects.
Five (5) examples/photos of similar work or projects including style of art
Three (3) reference contacts for clients from similar work or projects, and
Conceptual drawings of initial ideas based on information included in the project deliverables below.
All inquiries and submissions should be directed to:
Barbara Bonnough
Thompson Okanagan Tourism Inspiration Centre Manager
Thompson Okanagan Tourism Association (TOTA)
Barbara@TOTABC.com | (778) 752-5877
CC:
Jamie Bourne
Indigenous Tourism Specialist
Thompson Okanagan Tourism Association (TOTA)
Jamie@TOTABC.com | (778) 760-2965
Selection Process
Submissions will be reviewed by a committee and up to four (4) shortlisted artists will be invited to the next stage of the selection process.
The committee will evaluate applications on the basis of:
Artistic excellence, skill, innovation and merit, as evidenced in samples of previous work.
Qualifications and professional experience based on references of the carpenter/artist.
Demonstrated ability of the carpenter/artist to execute a project of this scale under the budget and timeline set out.
Representation of and connection to local Thompson Okanagan region
Shortlisted artists will be invited to respond to a detailed Request for Proposal package, including schedule of completion of project and budget.
TOTA Board Election: Early Call for Nominations
The Thompson Okanagan Tourism Association (TOTA) will hold the 2022 Annual General Meeting (AGM) on September 29, 2022. Voting members are invited to put their name forward or nominate a qualified candidate to serve as a member of the TOTA Board of Directors for a two-year term.
The Thompson Okanagan Tourism Association (TOTA) will hold the 2022 Annual General Meeting (AGM) on Thursday, October 13, 2022.
Leading up to the AGM, the Board Election will take place as follows:
Monday, July 18: Early Call for Nominations
Friday, July 29: Official Call for Nominations Begins
Friday, August 12: Close of Nominations
Tuesday, August 30: Electronic Voting Begins
Wednesday, September 14: Close of Electronic Voting
Thursday, October 13: TOTA AGM & Board Meeting
On behalf of TOTA Nominating Committee Chair, Frank Antoine, we invite Thompson Okanagan tourism professionals to put their name forward or nominate a qualified candidate (see Eligibility Requirements below) to serve as a member of the TOTA Board of Directors for a two-year term, effective September 29, 2022.
The tourism industry faced tremendous challenges over the past two years, and the TOTA Board of Directors was committed to guiding TOTA to support regional tourism stakeholders. Going forward, there is much work to be done as we reimagine and rebuild a resilient, sustainable tourism industry in the Thompson Okanagan region of British Columbia.
For 2022, TOTA is seeking to fill eight board positions with enthusiastic and energetic tourism professionals representing a wide range of the Thompson Okanagan’s tourism sectors, communities, and perspectives. The TOTA board is eager to explore new ideas and learn from people with diverse backgrounds and experiences.
TOTA board members commit to a two-year term, with the following schedule:
Regular board meetings and board retreat (four meetings / year)
Option to join the Finance & Audit Committee (four calls / year)
Option to join the Governance Committee (four calls / year)
The board will elect board members to serve the executive positions of Secretary-Treasurer, Vice-Chair, and Chair.
Eligibility Requirements
Based on the TOTA Constitution & Bylaws, to nominate/vote and to qualify as a Board Nomination Candidate, the company or organization must meet the following criteria:
A tourism stakeholder in good standing with TOTA.
Must have participated in a TOTA marketing program or provided in-kind value in the amount of $100 or more within 12 months prior to the call for nominations on Friday, July 29, 2022.
Nomination submitted in writing, signed by four voting members other than the nominee.
Community DMOs may serve on the board, however cannot hold an executive position.
For questions and to confirm voting member and board candidate eligibility, please email TOTA Board Liaison Chelsea Travere at Chelsea@TOTABC.com.
Run in the TOTA Board Election
If you or someone you know is interested to run in the TOTA board election and meets the criteria outlined above, please submit a signed nomination form to TOTABC.org/AGM/election by Friday, August 12, 2022.
Nominations cannot be accepted after the deadline.
About TOTA
The Thompson Okanagan Tourism Association (TOTA) is a not-for-profit society governed by the BC Societies Act. TOTA is one of six Regional Destination Management Organizations (RDMO) in the province of British Columbia that work under the Super, Natural British Columbia brand as an official representative of Destination British Columbia and whose mandate includes Industry Development, Destination Marketing, Destination Stewardship, and Destination Development.
Learn more at TOTABC.org.
TOTA Access & Inclusion Liaison Tour of Boundary Country
In the summer of 2020, TOTA partnered with the Christina Lake Welcome Centre to visit Boundary Country on an Accessible FAM tour, and experienced many accessible and inclusive activities and attractions that this beautiful region has to offer.
In the summer of 2020, TOTA partnered with the Christina Lake Welcome Centre to visit Boundary Country on an Accessible FAM tour, and experience many accessible and inclusive activities and attractions that this beautiful region has to offer.
It was an adventure packed full of endless fun and possibilities, such as:
Gallery 2 in Grand Forks
Culinary experiences at the The Wooden Spoon, The Board Room Cafe, Christina Lake Marina Grill & Deli, and the Christina Lake Golf Course
Adaptive mountain biking adventures on the KVR with Wild Ways
Glow golf at Cascade Par3 Golf Course
Discovering Indigenous pictographs on Christina Lake on a boat tour
With so much to do and see in the Boundary Country, the team stayed for a while and rested between experiences in the comfortable and accessible accommodations at the New Horizon Motel in Christina Lake.
The positive vibes and inclusive energy and atmosphere that we felt on our journey through Boundary Country made it clear that tourism operators are striving to make their experiences and adventures accessible and inclusive for all.
With a team of passionate community leaders, and through the Enabling Accessibility Youth Innovation Component funding opportunity, a Mobi-Mat (wheelchair accessible beach mat) and beach wheelchair was acquired to create and increase accessibility on the beach and to the lake at the Christina Lake Provincial Park.
To some degree and at some point in everyone’s life, we will all require an accessible feature to continue enjoying adventures alongside family and friends.
Although all of our physical environments may never be completely accessible, we can create an emotional connection where acceptance, integration, and inclusion can ignite the realization and the understanding of “why” our physical spaces and environments need to be accessible.
Let’s make it our collective responsibility to support and uplift everyone in our communities regardless of their age, ability, gender, or culture. This can simply begin with an inclusive attitude and mindset, allowing that to be the catalyst towards building and creating physical environments that are accessible for everyone to enjoy.
Whatever your level of adventure is, there are accessible and inclusive experiences waiting to be discovered in Boundary Country!
Sustainable Companies in the Thompson Okanagan Now Listed in Biosphere Search Engine of Sustainable Consumer Choices
The BiosphereSustainable.com website is now available, which allows people to learn about the good practices and sustainable efforts of companies and destinations around the world, showing how they contribute to the fulfilment of the 17 Sustainable Development Goals of the United Nations 2030 Agenda.
Biosphere has launched a new website, BiosphereSustainable.com, allowing people to easily learn about the good practices and sustainable efforts of companies and destinations around the world. The website has listings of companies participating in the global Biosphere Community and transparently shows contributions to the fulfilment of the 17 Sustainable Development Goals of the United Nations 2030 Agenda.
Companies that are part of the Biosphere Community, including companies in the Thompson Okanagan Biosphere Commitment Program, can showcase their sustainability efforts through the new website so people around the world can quickly and easily search and discover their work to improve local life, environment, economy, employment, education, ecosystems, and other sustainability issues.
The Biosphere system is an independent, objective, impartial, and transparent verification methodology with an external auditing team of professionals to validate the sustainable efforts implemented by each entity, based on the indicators, criteria, objectives, and sustainability goals of the United Nations Sustainable Development Goals (SDGs).
The website is adapted for those with general knowledge in sustainability, to help people make responsible, ethical, and sustainable consumption decisions. With more informed and aware societies, it will become easier for each person's consumption decisions to reflect their values, achieving a real involvement on the part of society to act more responsibly and adopt more sustainable models.
For more information about the Thompson Okanagan Biosphere Commitment Program, visit TOTABC.org/biosphere-commitment or email Biosphere@TOTABC.com.
Interested in Joining the Biosphere Commitment Program?
Book a Biosphere Introduction Presentation →
For Biosphere Committed Companies:
Book a Biosphere Sustainable Lifestyle Platform Walkthrough →
Universal Design Washroom Renovation at Thompson Okanagan Tourism Inspiration Centre
TOTA is excited to announce the Accessible and Universal Design Washroom Renovation for the Tourism Inspiration Centre above Peachland on the Highway 97C Connector.
The renovation project was made possible through funding from the Enabling Accessibility Fund Youth Stream, as well as funding from the BC Rehab Foundation. TOTA will be putting forward the remainder of the renovation costs to complete the project.
Renovations are well underway at the TOTA Tourism Inspiration Centre, and Access and Inclusion are top of mind.
TOTA is excited to announce the Accessible and Universal Design Washroom Renovation for the Tourism Inspiration Centre above Peachland on the Highway 97C Connector.
The visitor centre has been operating in this location since 1986 and has undergone significant renovations and additions that began in the fall of 2021. Included in these renovations is the creation of a new single use fully accessible and universal washroom, from a pre-existing storage room. The washroom was completed by the centre’s opening day, May 18, 2022, to welcome ALL visitors and offer yet another valuable accessible feature to the building.
The renovation project was made possible through funding from the Enabling Accessibility Fund Youth Stream, as well as funding from the BC Rehab Foundation. TOTA put forward the remainder of the renovation costs to complete the project.
TOTA collaborated with Access & Inclusion Liaison, Sonja Gaudet, to ensure the washroom design meets best practices and accessibility guidelines. The project construction was awarded to local construction contractors, Wolverine Industries from Kelowna.
Creating accessible spaces and environments allows equal opportunity and full inclusion for EVERYONE - regardless of age, size, ability, culture, or gender - and it nurtures a sense of belonging and wellbeing for ALL.
Welcoming everyone to participate in the services, products, and experiences that you have to offer, starts with addressing the following three key priority accessible features:
Designated accessible parking spaces with an access aisle
Easy and safe access from the parking area to the main entrance
Accessible and/or universally designed washroom
Here is a document that will get you started on your accessibility journey one accessible feature at a time:
Accessible & Inclusive Tourism Experiences - Key Priorities
Wheelchair Accessibility Consultations
TOTA’s Biosphere Commitment Program includes a wheelchair accessibility consultation and resources to assist in creating better access and inclusion within your tourism experiences.
Register for Biosphere Commitment Program →
Access and Inclusion are not only what we build into our physical environment.
It is a collective positive energy and attitude that can be felt upon entering any environment.
It transcends directly from the heart and creates a welcoming feeling of belonging and freedom.
This powerful and open mindset towards full integration, inspires meaningful and authentic connections with one another, enriching the lives of EVERYONE along its path.
Humans long for integration and full participation - to live, work, play and travel with and alongside family and friends!
Host an Event at the Indigenous Artisan’s Trail (IArT) Venue near Peachland
The Indigenous Artisan’s Trail (IArT) Venue is now available to companies and entrepreneurs to reserve for events from July to October 2022. Operated by the Thompson Okanagan Tourism Association (TOTA) Indigenous Tourism Program, IArT is located at the Thompson Okanagan Tourism Inspiration Centre on Route 97, above Peachland (3960 BC-97C).
The Indigenous Artisan’s Trail (IArT) Venue is now available to companies and entrepreneurs to reserve for events, free of charge, from July to October 2022.
Operated by the Thompson Okanagan Tourism Association (TOTA) Indigenous Tourism Program, IArT is located at the Thompson Okanagan Tourism Inspiration Centre on Route 97, above Peachland (3960 BC-97C).
IArT can be reserved for single or multiple days to be used for public or private events, such as:
Meetings
Workshops
Markets
Artist studio, gallery, and retail space
Performance art with music and dancing
Food and beverage tastings
And more…
The IArT Venue comes with a secure, air conditioned, accessible indoor space with an outdoor stage facing the Tourism Inspiration Centre patio and seating area. The Tourism Inspiration Centre has a parking, bathrooms, and storage.
Public events will be featured on the ThompsonOkanagan.com and social channels.
To schedule your event, submit an Expression of Interest form or email Indigenous@TOTABC.com with any questions.
About IArT
Indigenous Artisan’s Trail (IArT) is a collaboration between TOTA and Indigenous Tourism BC launched in 2019 to connect visitors to Interior Salish arts and culture in the Thompson Okanagan. IArT has hosted exhibits in partnership with the Rotary Centre of the Arts and UBC Okanagan, as well as art and jewelry created by Indigenous artists outside the Kelowna Art Gallery.
In 2022, IArT is available to rent to host events related to tourism, arts, and culture at the Tourism Inspiration Centre.
About the Tourism Inspiration Centre
The Tourism Inspiration Centre is the second busiest visitor centre in the Thompson Okanagan region, attracting over 45,000 people traveling to and from the Okanagan Valley. The venue is a perfect destination for connecting people from various communities in the Thompson Okanagan, enabling groups to meet in the middle.
The Tourism Inspiration Centre and IArT Venue are a short drive from several Thompson Okanagan communities, such as:
10 minutes from Peachland
30 minutes from Kelowna and Westbank First Nation
45 minutes from Penticton and Penticton Indian Band
1.25 hours from Merritt and Lower Nicola Indian Band
1.5 hours from Vernon and and Okanagan Indian Band
1.5 hours from Osoyoos and Osoyoos Indian Band
1.5 hours from Princeton and Upper Similkameen Indian Band
2 hours from Kamloops and Tk'emlups te Secwepemc
2 hours from Salmon Arm and Splatsin First Nation
To get a quote and schedule your event, submit an Expression of Interest form or email Indigenous@TOTABC.com with any questions.