News & Resources
The latest Thompson Okanagan tourism industry news from TOTA, tourism businesses, and communities.
Discover Valemount Website Launch
Discover Valemount (DV) is an adventure tourism TV series that takes you along for the ride on all the incredible things to see and do in Valemount, BC and the area!
Join DV’s Host and guide, Jennifer Robinson, as she experiences all the fun things that you’d like to do: hiking, horseback riding and pack trips, whitewater rafting and gentle float trips on the mighty Fraser River, heli-hiking and heli-touring, events, Valemount’s famous salmon run, jeep tours and ranch nights. And don’t forget the winter fun: Valemount’s renowned mountain snowmobiling, cross country skiing, and back-country ski touring. Jenn will even show you how to use Valemount as an affordable headquarters while you explore the amazing scenery of Jasper National Park, only 120 km (72 miles) away.
Discover Valemount is co-produced by Valemount Community TV and the Village of Valemount Tourism Marketing Committee.
The series airs daily on VCTV (Channel 7 locally and Channel 653 on the Bell & Telus satellite networks) at 10 am, 2 pm, and 7 pm. It can also be seen on the Valemount Community TV YouTube Channel.
What's a great adventure tourism TV series without an awesome website? Don't ask us, because we've got a brand spanking new one!
Valemount Community TV and Tourism Valemount are super excited to have launched the website for Discover Valemount. Keep up with all the current filming news, check out the latest and past episodes and photos, or drop us a line with questions and comments. It'll all there! And check out the killer domain name we snagged - discovervalemount.today. Not boring old .com, or ho-hum .ca, it's .today. Go to www.discovervalemount.today to learn more!
"See you next time!"
Jennifer Robinson
Host/Co-producer
Discover Valemount
Tourism Valemount
Michael Peters
Cinematographer/Co-producer
Discover Valemount
VCTV
Community Futures and TOTA Offering Financial Support for Tourism Businesses through Micro Loans as Part of Tourism Resiliency Program
Kelowna, BC (August 5, 2020) - The Thompson Okanagan Tourism Association (TOTA) is collaborating with Community Futures organizations across the region to assist in providing financial support to the tourism sector as part of the Thompson Okanagan Tourism Resiliency Program. The Community Futures and TOTA taskforce is announcing the “Thompson Okanagan Tourism Micro Loan Program,” an initiative spearheaded by all nine Community Futures organizations located in TOTA’s region, which will offer micro loans to tourism businesses starting at $200 and up to $25,000.
"This new initiative represents a pivotal moment for the regional tourism sector as well as another important evolution of our work in helping the industry recover and become more resilient for the long term," said Glenn Mandziuk, President and CEO of TOTA. "The program will address the immediate need to mitigate financial impacts associated with additional costs and losses tourism businesses have been facing as a result of the COVID-19 Pandemic."
In July 2020, the Thompson Okanagan Tourism Association (TOTA) and nine Community Futures offices in the region signed a formal agreement, committing to the development of an active and meaningful relationship on the path to rebuilding a resilient tourism industry in the wake of the global Pandemic.
“Community Futures is in the business of assisting small business across the region, the province, and Canada. We have been a part of your community for over 35 years and we continue to support you with advice, training, and loans," said Rob Marshall, Executive Director for Community Futures Shuswap and Community Futures Provincial Board Member. The Thompson Okanagan Tourism Micro Loan Program is another example of partners working together to provide help in times of need to our essential tourism industry.”
The Community Futures and TOTA taskforce is working to implement projects, access needed resources, and share best practices to revitalize, support, and grow the tourism sector, during the pandemic and beyond. Efforts and strategies are focused on tourism growth, development, sustainability, and long-term resiliency. The “Thompson Okanagan Tourism Micro Loan Program" is in alignment with the previously announced Regional Relief and Recovery Fund (RRRF) program which has, to date, provided $587,000 to 20 tourism businesses in the region.
Applicants to the program must be referred to Community Futures by a Tourism Resiliency Program Advisor and terms and conditions specific to each location apply.
Or register by phone: 1-877-431-8489 (ext 8).
About the Thompson Okanagan Tourism Association (TOTA):
The Thompson Okanagan Tourism Association is a non-profit society, governed by an elected Board of Directors, which represents business and community tourism interests throughout the region, and is supported by the British Columbia Ministry of Tourism, Arts, & Culture. It is an industry-led organization that represents and supports all business and community tourism interests in the region, while also helping to implement provincial tourism policies. For more information, visit TOTABC.org.
About Community Futures :
Community Futures is a non-profit organization supporting small businesses through a range of services and tools. With experts offering local assistance from 34 offices throughout rural BC, they are committed to helping business owners achieve their goals and withstand challenges. TOTA is proud to be forming a joint tourism industry resiliency task force with this outstanding organization and collaborating towards positive advancements for the tourism industry, local businesses, and communities.
Community Futures Partners
Boundary - BoundaryCF.com
Central Interior First Nations - CFDCofCIFN.com
Central Okanagan - CFDCCO.bc.ca
Nicola Valley - CFDCNV.com
North Okanagan - FuturesBC.com
Okanagan / Similkameen - CFOkanagan.com
Shuswap - BeYourFuture.ca
Sun Country - CFSun.ca
Thompson Country - CommunityFutures.net
TOTA and go2HR Partner to Support Businesses on Occupational Health & Safety Through COVID-19 Pandemic
The Thompson Okanagan Tourism Association (TOTA) and go2HR are supporting Biosphere Committed Companies in the region with resources for occupational health and safety, including enhancements specifically pertaining to the COVID-19 pandemic.
Kelowna, BC (July 31, 2020) - The Thompson Okanagan Tourism Association (TOTA) and go2HR are supporting Biosphere Committed Companies in the region with resources for occupational health and safety, including enhancements specifically pertaining to the COVID-19 pandemic.
As part of the Biosphere Commitment Program, go2HR provides Biosphere Committed Companies with added value through the go2HR Occupational Health and Safety (OHS) Biosphere Framework. The go2HR OHS Framework offers a roadmap for participating organizations to help them establish and maintain an effective health and safety program. Eligible businesses may choose to progress to the Certificate of Recognition (COR) program, a voluntary audit and incentive program.
"In the midst of a global Pandemic, occupational health and safety are of immeasurable importance for industry and community resiliency. Our partnership with go2HR has been of great value to businesses aligned with the Biosphere Adhesion Initiative," said Glenn Mandziuk, TOTA President and CEO. "go2HR provides best practice training and resources for tourism businesses looking to enhance their workplace health and safety operations, which is now more important than ever. This partnership also helps our region align with several key Sustainable Development Goals as we continue to align with global sustainability objectives."
The go2HR OHS program includes one-on-one consultations, training sessions, online webinars, access to resources, and opportunities to complete certification programs.
“The importance of health & safety cannot be overstated, in the interest of workers, communities, and guests. go2HR is very pleased to partner with TOTA to support tourism employers in the region create and maintain safe workplaces, especially during these challenging times,” said Krista Bax, CEO, go2HR.
TOTA and go2HR have been in partnership for several years to enhance regional efforts and align tourism businesses with the Biosphere Destination Certification and the United Nations 17 Sustainable Development Goals.
To learn more about this program, please contact:
Mike Overend
industrysupport@totabc.com
(778) 721-5462
Ginger Brunner
gbrunner@go2hr.ca
(250) 469-1032
About the Thompson Okanagan Tourism Association (TOTA):
The Thompson Okanagan Tourism Association is a non-profit society, governed by an elected Board of Directors, which represents business and community tourism interests throughout the region, and is supported by the British Columbia Ministry of Tourism, Arts, & Culture. It is an industry-led organization that represents and supports all business and community tourism interests in the region, while also helping to implement provincial tourism policies. For more information, visit TOTABC.org.
About go2HR:
goHR is BC's tourism human resource and health and safety association and Certificate of Recognition (COR) certifying partner with WorkSafeBC. A non-profit, industry-led organization, go2HR provides health and safety and HR support and resources for industry employers as well as training and certification programs for prospective and current tourism and hospitality employees. For more information, visit go2.hr.ca.
17 Medals Awarded to Kamloops Wineries Including Best White Wine of the Year to Monte Creek Ranch Winery
Kamloops, BC, July 29, 2020 – Kamloops Wineries make a statement at the 2020 All Canadian Wine Championships winning a record breaking 17 medals including Best White Wine of the Year awarded to Monte Creek Ranch Winery for their 2018 Reserve Riesling.
Established in 1981, the All Canadian Wine Championships marks it 40th year judging the country’s top wines. 805 wines from 130 wineries across the country entered the competition this year. Using the 100-point scale, a panel of 11 esteemed judges assessed the wines based on sensory components, wine structure, varietal character, and overall quality.
Impressive scores bestowed upon three Kamloops Wineries; Harper’s Trail, Monte Creek Ranch, and Privato, resulted in the 17-medal showing including the region’s first ever Best White Wine of the Year Trophy going to Monte Creek Winery for their 2018 Reserve Riesling.
“We are beyond ecstatic to see the “Best White Wine of the Year Trophy” awarded to our very own Monte Creek Ranch Winery,” comments Trish Morelli, Executive Director, Kamloops Wineries Association. “This is a tremendous accomplishment and brings incredible honour and credibility to all of the wineries in the Thompson Valley. This recognition, combined with the 16 other medals won by our wineries, once again demonstrates the incredible quality, depth and skilled winemaking coming out of this region,” adds Morelli.
“I couldn’t be more of proud of our winemaking and viticulture teams,” says Erik Fisher, General
Manager of Monte Creek Ranch Winery. “It takes a tremendous amount of focus and precision to make great wine, and this recognition is a testament to the skill and hard work that goes into making a wine this special,” adds Fisher.
“The 2018 Thompson Valley Reserve Riesling is crafted from fruit grown on our two vineyard sites here in the South Thompson Valley,” comments Galen Barnhardt, Winemaker at Monte Creek Ranch. Riesling is well-adapted to our hot summers and cold winters, and we feel the future is bright for this variety in our region.”
The medal winning wines include:
• Best White Wine of the Year: Monte Creek Winery 2018 Riesling Reserve
• Gold: Monte Creek 2018 Varietal Series Riesling
• Gold: Monte Creek 2017 Hands Up Red
• Gold: Monte Creek 2018 Reserve Chardonnay
• Gold: Monte Creek 2018 Varietal Series Chardonnay
• Gold: Monte Creek 2019 Hands Up White
• Gold: Harper’s Trail 2019 Rose
• Gold: Harper’s Trail 2018 Cabernet Franc
• Gold: Privato 2017 Woodward Collection Merlot
• Silver: Harper’s Trail 2019 Pinot Gris
• Silver: Monte Creek N.V Split Decision Blueberry Grape Sparkling
• Silver: Monte Creek 2017 Cabernet Sauvignon Reserve
• Silver: Monte Creek Winery 2017 Cabernet Merlot
• Bronze: Privato 2019 Gewurztraminer
• Bronze: Privato 2019 Pinot Gris
A Double Gold Medal also went to Privato sister company, Woodward Cider Co. for Hang Time Peach Infused craft cider.
These award winning wines can be found, while they last, in select retail outlets and restaurants
throughout BC, or ordered direct from the wineries at, montecreekranch.com, harperstrail.com, and privato.ca.
For more information on the Kamloops Wine Trail and members wineries visit kamloopswinetrail.com.
For more information on the All Canadian Wine Championships visit allcanadianwinechampionships.com
FOR MEDIA INQUIRIES
Trish Morelli
604.788.8997
Trish.morelli@gmail.com
Monte Creek Ranch Winery Wins Best White Wine of the Year Award
Kamloops, BC – July 29, 2020: Monte Creek Ranch Winery is pleased to announce that nine wines were awarded medals at the 2020 All Canadian Wine Championships, including Best White Wine of the Year for their 2018 Thompson Valley Reserve Riesling in this national level wine competition.
Best White Wine of the Year: 2018 Monte Creek Ranch Winery, Reserve Riesling
Gold: 2018 Monte Creek Ranch Winery, Reserve Chardonnay
Gold: 2018 Monte Creek Ranch Winery, Varietal Series Chardonnay
Gold: 2018 Monte Creek Ranch Winery, Varietal Series Riesling
Gold: 2019 Monte Creek Ranch Winery, Hands Up White
Gold: 2017 Monte Creek Ranch Winery, Hands Up Red
Silver: N/V Monte Creek Ranch Winery, Fruit Sparkling ‘Split Decision’
Silver: 2017 Monte Creek Ranch Winery, Reserve Cabernet Sauvignon
Silver: 2017 Monte Creek Ranch Winery, Varietal Series Cabernet Merlot
Erik Fisher, General Manager of Monte Creek Ranch Winery, said: “I couldn’t be more of proud of our winemaking and viticulture teams. It takes a tremendous amount of focus and precision to make great wines. I see the dedication on a daily basis but this recognition is a testament to the skill and hard work that goes into making a wine this special.”
Winemaker Galen Barnhardt noted: “The 2018 Thompson Valley Reserve Riesling is crafted from fruit grown on our two vineyards here in the South Thompson Valley. Riesling is well adapted to our hot summers and cold winters here in the South Thompson, and we feel the future is bright for this variety in our region.”
About the 2020 All Canadian Wine Championships
The 40th annual judging of the All Canadian Wine Championship 2020 was completed on July 24, 2020. The field of entries included 805 wines from 130 wineries throughout Canada, including those in British Columbia, Ontario, Quebec, Nova Scotia, New Brunswick, Alberta, and Saskatchewan. Judges were comprised of the most experienced and unique pool of wine industry professionals including sommeliers, wine educators, bloggers, and members of the media. For more information visit: AllCanadianWineChampionships.com
About Monte Creek Ranch Winery
The Kamloops, BC area’s largest winery features award-winning wines, seasonal al fresco patio dining, and stunning river valley views. It was voted Kamloops’ Best Winery and Wedding Venue in 2020. Monte Creek Ranch Winery’s winemaking philosophy is to showcase the terroir of the South Thompson valley, where they produce Riesling, Pinot Noir, Chardonnay, and other premium wines.
Wines are available at the winery, on the Monte Creek Ranch website, and at selected retail locations. The winery is also open for tastings daily until the end of September.
FOR MEDIA INQUIRIES:
Marketing Manager
Danielle Belcourt
danielle@montecreekranch.com
MonteCreekRanch.com
Thompson Okanagan Tourism Association Founding Signatory Future of Tourism Coalition
Kelowna, BC (July 23, 2020) - The Thompson Okanagan Tourism Association (TOTA) has become a founding signatory with the Future of Tourism Coalition. As world tourism begins recovering from the impacts of the COVID-19 pandemic, the coalition shares a global mission: to place destination needs at the center of tourism’s new future.
"TOTA is committed to transforming recent challenges into positive change as we navigate the way toward long-term recovery and resilience," said Glenn Mandziuk, TOTA President and CEO. "We are truly honoured to be part of this international coalition. Healthy, inclusive communities and environmental stewardship are the keys to realizing our collective success."
Comprised of six non-governmental organizations, the Future of Tourism Coalition has collaboratively developed and launched a set of Guiding Principles. These outline a clear moral and business direction intended to help create a healthier tourism industry while protecting the places and people on which it depends.
“We consider Thompson Okanagan a global frontrunner in sustainable tourism with an exceptional record in creating synergies between local and Indigenous communities and businesses that work in a sustainable way,” said Albert Salman, President of Green Destinations and one of the Coalition’s founders. “We are proud to have Thompson Okanagan on board and look forward to working together with all the great people in the region.”
– 30 –
About the Thompson Okanagan Tourism Association (TOTA):
The Thompson Okanagan Tourism Association is a non-profit society, governed by an elected Board of Directors, which represents business and community tourism interests throughout the region, and is supported by the British Columbia Ministry of Tourism, Arts, & Culture. It is an industry-led organization that represents and supports all business and community tourism interests in the region, while also helping to implement provincial tourism policies. For more information, visit totabc.org.
About the Future of Tourism Coalition
The Future of Tourism Coalition is comprised of six non-governmental organizations that have come together for the first time and stand united in their appeal for change. These organizations are: the Center for Responsible Travel (CREST), Destination Stewardship Center, Green Destinations, Sustainable Travel International, Tourism Cares, and the Travel Foundation, with the guidance of the Global Sustainable Tourism Council (GSTC). For more information, visit futureoftourism.org.
For more information, contact:
Ellen-Walker Matthews
Vice President, Market Stewardship
Thompson Okanagan Tourism Association
Eco Efficiency Program: TOTA Partners with FortisBC, GreenStep Solutions, and BC Hotel Association to Help Tourism Businesses Cut Costs
For Immediate Release
The Eco Efficiency Program will Provide One-On-One Support to Aid Economic Recovery Through Resource Conservation
Kelowna, BC (July 9, 2020) - The Thompson Okanagan Tourism Association (TOTA) is working in partnership with FortisBC, GreenStep Solutions, and the BC Hotel Association to reduce costs for tourism businesses and aid economic recovery within the Thompson Okanagan region. The overarching goal of our partnership is to support regional tourism businesses by identifying operational inefficiencies, providing tools to address them, and ultimately reducing utility bills. As our industry continues to show incredible resiliency, this program is providing timely support to reduce costs and build a foundation for future utility savings and resource conservation.
A dedicated Energy Analyst, employed by TOTA and funded through FortisBC, will act as a technical resource and energy advocate for tourism stakeholders. The Energy Analyst will work closely with TOTA’s Destination Stewardship Team and GreenStep’s Business Advisors to implement the Eco Efficiency Program, which will include an onsite assessment and analysis of utility bill data. The Eco Efficiency Program will provide businesses with a detailed understanding of utility usage patterns and equipment performance and includes:
Energy consumption analysis, reporting and rebate opportunities;
Water consumption analysis and reporting;
Waste analysis and reporting, and;
Carbon software training and access to a carbon measurement platform to effectively measure your organization's carbon footprint.
"The business case for sustainability has never been more important. The tourism industry has been one of the hardest hit as a result of COVID-19, and experts agree that a green economic recovery will help businesses to save money while also meeting important environmental goals," said Angela Nagy, CEO of GreenStep Solutions. "We are thrilled to be partnering on this exciting initiative to help businesses identify opportunities to reduce both their costs and their eco footprint."
“We are proud to help Okanagan tourism businesses reach their energy efficiency goals affordably by lower operating costs,” commented Colin Norman, Manager, Conservation and Energy Management Portfolio and Marketing Strategies at FortisBC. “This is one of the ways we're demonstrating that, by working together, we can find ways to meet the province’s climate action goals.”
As a Regional Destination Management Organization, TOTA has committed to long term responsible tourism management as a Biosphere Certified Gold Destination and also the measurement of sustainable practices through the International Network of Sustainable Tourism Observatories (INSTO).
Biosphere Committed companies who are interested in the full Eco Efficiency assessment will receive priority in the first phase of the program. Businesses that are not interested to join the Biosphere Commitment Program at this time and are only seeking an energy assessment can express their interest for a virtual energy-only assessment delivered by TOTA’s Energy Analyst. They will receive a detailed analysis of energy utility data benchmarking against similar properties in Canada, a report summarizing cost saving opportunities, and energy efficiency measures with a list of rebates and incentives available.
The BC Hotel Association is also offering the services of their dedicated Energy Analyst to conduct energy-only assessments for their members.
Through this partnership, regional tourism utility consumption data will also be collected and aggregated to share with the expanded monitoring programs TOTA has committed to, including the Biosphere Destination Gold Certification, the Biosphere Commitment Program, and our newly formed partnership with the United Nations World Tourism Organization as a Sustainable Tourism Observatory. This data will assist in achieving TOTA's goal of developing financial and environmental sustainability for the regional tourism industry.
To get started with the Eco Efficiency Assessment:
TOTA Biosphere Committed Companies are eligible for a full assessment (energy, water, waste and carbon footprint) at no cost through the Eco Efficiency Program and can register their interest at totabc.org/eco-assessment.
Tourism businesses in the Thompson Okanagan region can sign up for a complimentary energy assessment at totabc.org/eco-assessment.
BCHA members can apply through the BC Hotel Association GoGreen Analysis program at bcha.com/gogreen-analysis.html.
About the Thompson Okanagan Tourism Association (TOTA):
The Thompson Okanagan Tourism Association is a non-profit society, governed by an elected Board of Directors, which represents business and community tourism interests throughout the region, and is supported by the British Columbia Ministry of Tourism, Arts, & Culture. It is an industry-led organization that represents and supports all business and community tourism interests in the region, while also helping to implement provincial tourism policies. For more information, visit TOTABC.org.
About FortisBC:
More than 2,400 employees work hard to provide natural gas and electricity to just over 1.2 million British Columbians, every day. As one of the largest energy providers in BC, FortisBC is putting more than 100 years of knowledge into creating a cleaner, healthier tomorrow. FortisBC understands the importance of a lower-carbon future and is committed to leading the way. For more information, visit FortisBC.com.
About GreenStep:
GreenStep was founded in 2008 to help small to medium sized enterprises reduce their environmental impacts and create a sustainability strategy for the future. To date, the organization has worked with over 2000 organizations of all sizes in a variety of industries such as tourism and hospitality, retail, professional services and manufacturing. Ultimately their goal is to help businesses improve their sustainability performance while also increasing their profits. For more information, visit GreenStepGlobal.com.
About BC Hotel Association:
With over 800 member hotels and associate members representing over 60,000 employees and 80,000 rooms contributing in excess of $3.2 Billion in revenue, the hotel industry’s value to the hospitality sector, the tourism industry, and the BC economy is significant. The BCHA works with the government and regulatory authorities to ensure a positive operating environment for the hotel industry to thrive in, particularly during economically challenging times. As the voice of the hotel industry at the Federal, Provincial and Community level, the BCHA is acknowledged as the champion of hotel related issues, including matters of taxation, tourism, marketing, corporate relations, labour, and consumer services, visit BCHA.com.
For more information, contact:
Ellen-Walker Matthews
Vice President, Market Stewardship
Thompson Okanagan Tourism Association
industry@totabc.com
(236) 361-4433
TOTA and Community Futures Partner Together to Support Local Business
FOR IMMEDIATE RELEASE
Kelowna, BC (July 7, 2020) - The Thompson Okanagan Tourism Association (TOTA) and nine Community Futures offices across the Region have, for the first time, signed a formal agreement to strike a task force committing to develop an active and meaningful relationship on the path to rebuilding a resilient tourism industry in the wake of the COVID-19 pandemic.
"The negative impact of the pandemic on the Tourism Industry has been unprecedented, “ said Glenn Mandziuk, President and CEO of TOTA. “Building the industry back requires strong and collaborative partnerships that can provide foundational support and out of the box thinking."
TOTA and Community Futures’ efforts and strategies will be focused on tourism growth, development, sustainability, and long-term resiliency. Ongoing exchange and discussion will facilitate further advancement of best practices relating to the development of sustainable communities and destinations. Specific joint strategies will target identification and support of business funding opportunities as well as advancing knowledge on the visitor experience, training, employment, and innovation.
"We are pleased to be working in collaboration with other regional Community Future's offices and the Thompson Okanagan Tourism Association, to help move the Tourism Resiliency Program forward and assist our tourism industry in overcoming the challenges presented by the current COVID-19 crisis," commented George Caismar, Executive Director for the Central Interior First Nations Community Futures office.
“The partnership between TOTA and Community Futures is very timely. The COVID-19 pandemic has had a dramatic and devastating effect on tourism businesses in the Thompson Okanagan. Helping industry recover and become more resilient for the long term is imperative," noted Rob Marshall, Executive Director for Community Futures Shuswap and Community Futures Provincial Board Member. "Our two organizations have come together to implement projects, access needed resources, and share best practices to revitalize, support, and grow our tourism sector, during the pandemic and beyond. In short order, valuable synergies have been developed and will certainly result in successful outcomes.”
“This new agreement is a positive sign for people working in the tourism sector who have been adversely affected by the pandemic,” said Lisa Beare, Minister of Tourism, Arts and Culture. “It will take everyone continuing to work together to build our economy back up and this partnership is an excellent example of the teamwork needed to help tourism rebound in BC."
About the Thompson Okanagan Tourism Association (TOTA)
The Thompson Okanagan Tourism Association is a non-profit society, governed by an elected Board of Directors, which represents business and community tourism interests throughout the region, and is supported by the British Columbia Ministry of Tourism, Arts, & Culture. It is an industry-led organization that represents and supports all business and community tourism interests in the region, while also helping to implement provincial tourism policies. For more information, visit totabc.org.
About Community Futures
Community Futures is a non-profit organization supporting small businesses through a range of services and tools. With experts offering local assistance from 34 offices throughout rural BC, Community Futures is committed to helping business owners achieve their goals and withstand challenges. TOTA is proud to form a joint tourism industry resiliency task force with this outstanding organization and collaborate on positive advancements for the tourism industry, local businesses, and communities.
Community Futures Partners
Boundary - BoundaryCF.com
Central Interior First Nations - CFDCofCIFN.com
Central Okanagan - CFDCCO.bc.ca
Nicola Valley - CFDCNV.com
North Okanagan - FuturesBC.com
Okanagan Similkameen - CFOkanagan.com
Shuswap - BeYourFuture.ca
Sun Country - CFSun.ca
Thompson Country - CommunityFutures.net
For more information, contact:
Ellen-Walker Matthews
Vice President, Market Stewardship
Thompson Okanagan Tourism Association
industry@totabc.com
(236) 361-4433
Social Enterprise Now Offering Adaptive Cycling Equipment Rentals
Independence Only One Call Away
FOR IMMEDIATE RELEASE
KELOWNA, BC (July 3, 2020) - Community Recreational Initiatives Society (CRIS) Adaptive Adventures social enterprise business, Adaptive Rentals, will provide everyone the opportunity to cycle trails and paths independently and experience the benefits of outdoor recreation this summer.
"We are celebrating this program as so much more than rentals, so much more than a social enterprise; It creates a louder voice for accessibility and inclusion in our communities,” said Shelley Buchanan Gilmore, CEO of CRIS Adaptive Adventures. "Adaptive Rentals is the first venture for CRIS into the world of social enterprise and along with the increased voice, we are looking forward to its success to assist with the sustainability of CRIS as a charity.”
The Thompson Okanagan Tourism Association (TOTA) has been actively working with CRIS since 2019 to promote and encourage accessible travel activities and opportunities in the region.
"Accessible travel and travel for all is a critical part of the ongoing development of our tourism products and services," said Glenn Mandziuk, President and CEO of TOTA. "This initiative along with many others that are being planned bring us one step closer to the level of inclusivity we desire for our region."
The new Adaptive Rentals trailer for rentals and use is located at Mission Park Greenway in Kelowna, operating much like a traditional bicycle rental shop but focused on adaptive equipment such as recumbent cycles, tandems, E-Assist versions, trikes, and trail riders. Every client that rents will have a discussion with the CRIS team ahead of time to determine any further adaptations needed to ensure their safety and enjoyment.
“There are many people out there with impairments that may not be labelled a disability, perhaps an injury that they are recovering from such as a shoulder, knee, hip, or back problem. If riding a traditional bicycle isn’t possible, our recumbents might be the answer. Adaptive cycles are quite cost prohibitive for a lot of people and we want to make our fleet available to get people outside and overcome that barrier,” said Gilmore.
Learn more about Adaptive Rentals at AdaptiveAdventures.ca
About the Thompson Okanagan Tourism Association (TOTA):
The Thompson Okanagan Tourism Association is a non-profit society, governed by an elected Board of Directors, which represents business and community tourism interests throughout the region, and is supported by the British Columbia Ministry of Tourism, Arts, & Culture. It is an industry-led organization that represents and supports all business and community tourism interests in the region, while also helping to implement provincial tourism policies. For more information, visit totabc.org.
About CRIS Adaptive:
The Community Recreational Initiatives Society (CRIS) was founded in 2001 and offers adaptive outdoor recreation in the Okanagan Valley under CRIS Adaptive Adventures for urban opportunities; CRIS Adaptive Travel for wilderness adventures; and the new CRIS Adaptive Rentals, launched July 1. For more information, visit AdaptiveAdventures.ca.
New Publication - Friday Fast Facts
TOTA has launched a bi-monthly newsletter capturing the latest industry research, Entitled Friday Fast Facts to provide tourism stakeholders with information to make smart business decisions. This publication will provide a regular and timely snapshot of the current state of the regional tourism industry providing in-depth insights.
The Thompson Okanagan Tourism Association has been actively monitoring the impact of COVID-19 on the tourism industry through a variety of channels over the past several months. Business intelligence has been gathered from over 1,000 tourism stakeholders in the region via telephone and online surveys; data from our partnership with Environics Analytics received and analyzed weekly; and additional research has been sourced through the UN World Tourism Organization, Destination Canada, Destination BC, British Columbia Regional Tourism Secretariat. BC Hotel Association, go2HR, Community DMO Partners, just to name a few.
TOTA Joins Global Initiative on Safe Travels
KELOWNA, BC (June 25, 2020) - The Thompson Okanagan Tourism Association is proud to announce that it has been recognized by the World Travel & Tourism Council (WTTC) as a Safe Travel Destination.
In response to the COVID-19 crisis, the WTTC, the global body representing the travel and tourism sector, produced safety and hygiene protocols and guidelines for re-opening tourism that have been embraced by over 1,200 major tourism companies, in over 80 destinations around the world.
As part of the initiative, the WTTC also introduced a Safe Travels Stamp which enables travellers to recognize destination authorities and companies that have implemented and aligned with the WTTC’s Safe Travels Protocols.
"The guidelines established in British Columbia through tourism sector partners and endorsed by WorkSafe BC not only meet but exceed those of the WTTC," noted Glenn Mandziuk, President and CEO of Thompson Okanagan Tourism Association. "We believed it was important to secure this designation as we begin to build back tourism and eventually welcome guests from around the world."
“British Columbians have worked hard to flatten the curve and help make it as safe as possible to travel in our province,” said Lisa Beare, Minister of Tourism, Arts, and Culture. “Congratulations to Thompson Okanagan Tourism Association for this recognition and their work in helping keep visitors, workers, and communities safe during COVID-19.”
Communities, CDMO's, and Tourism Management Organizations in the Thompson Okanagan are able to utilize the Safe Travels Stamp under this agreement. Please contact us at recovery@totabc.com.
Individual Tourism Stakeholder Businesses can also request the use of the Safe Travels Stamp by completing the Safe Travels - Business Request Form.
About the Thompson Okanagan Tourism Association
The Thompson Okanagan Tourism Association (TOTA) is a non-profit society, governed by an elected Board of Directors, which represents business and community tourism interests throughout the region, and is supported by and representative of Destination British Columbia. It is an industry-led organization that represents and supports all business and community tourism interests in the region, while also helping to implement provincial tourism policies. For more information, visit totabc.org.
Province Seeks Public Input on Economic Recovery
On June 17, the Province of British Columbia announced a new consultation process for BC residents to voice their ideas on how the Province should allocate monies set aside for recovery.
The province released a paper explaining the consultation process, called “Building B.C.’s Recovery, Together: Share Your Ideas.”
There are three main ways for people to share their ideas, experiences, and priorities:
A) Online Survey – the fastest and easiest way to provide advice and answers to important questions. Complete the survey at: feedback.engage.gov.bc.ca/317781
B) Email – Submit a response to the paper “Building B.C.’s Recovery, Together: Share Your Ideas.” Ideas and responses can be submitted to: recoveryideas@gov.bc.ca
C) Virtual Town Halls – Participate in virtual town halls. British Columbians can learn more about the virtual town halls here: gov.bc.ca/recoveryideas
Sonja Gaudet Inducted to Canadian Sports Hall of Fame
It is with great pleasure that the Board of Directors, Management, and Staff at Thompson Okanagan Tourism Association would like to recognize one of our own, Sonja Gaudet, TOTA's Accessible Tourism Specialist, on her latest accomplishment for being inducted into the Canadian Sports Hall of Fame!
Sonja's journey is an inspiring one. A horseback riding accident left her paralyzed from the chest down at the young age of 31, it was her resilient nature that refused to stop her from aspiring to new heights. With the help of her family, friends, and her strong disposition and iron will, Sonja not only adapted to life in a wheelchair but went on to accomplish many remarkable achievements. Paramount of which was becoming a three-time gold medal Paralympian in curling (Turin 2006, Vancouver 2010, Sochi 2014) and being selected as the Canadian flag bearer for the opening ceremonies in 2014 at the Sochi Paralympic Winter Games.
Even more admirably, Sonja is constantly giving back to her region, her province, and her country, acting as an accessibility advocate, inspirational speaker, and Peer Support Specialist, among many other distinguished roles.
Thompson Okanagan Tourism Association is more than grateful to have Sonja contributing to our organization and industry as the Accessibility Tourism Specialist. Every member of our organization feels motivated to reach new heights thanks to her path of commitment, achievement, and inspiration.
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Business Pivot Highlights during COVID-19
COVID-19 has changed the way businesses in the tourism industry operates, both in the short term and long term. Admittedly, adjusting to various new health guidelines and regulations has been challenging. However, businesses and organizations in the tourism sector have displayed a tremendous amount of initiative and creativity to provide their products and services to the communities they operate in.
While we cannot recognize every entity making remarkable adjustments during this time, over the coming weeks we would like to proudly present some of the most innovative and resilient efforts that have been brought to our attention.
Armstrong Spallumcheen Chamber and Visitor Centre
The Armstrong Spallumcheen Chamber and Visitor Centre received a donation from Kohler Canada which allowed them to start a delivery service to greatly help businesses in their area who had been limited to offering take-out and delivery.
Okanagan Lifestyle
The team at Okanagan Lifestyle possess a strong e-commerce presence and a passion for connectivity in their community. Seeing an opportunity to help during COVID-19, Okanagan Lifestyle has created a hub on its website where local business owners can sell virtual gift cards.
On Alex
On Alex has partnered with Downtown Salmon Arm to create a Local Gift Box initiative. The collaboration sourced artisanal products from other local businesses in the Salmon Arm area to fill the boxes. The idea was well received as the boxes, sold on On Alex's online store, were gone in a week
CRIS Adaptive Adventures
CRIS hasn’t been able to operate their events or guided tours at full capacity, unfortunately. The need for adaptive equipment hasn’t disappeared though, so CRIS has pivoted to make equipment rentals available to the community! Enjoying the outdoors is one of the only recreation options available to our region right now, and CRIS is doing its part to make sure everyone can enjoy it.
Oliver Eats
Oliver Eats recognizes their community's desire for a quality dining experience so they have opened their doors with a number of measures taken to ensure patrons in the restaurant are comfortable and safe. Oliver Eats' biggest contribution is through the Hope Fund, where they provide a prepared meal for four to those in need with every $5 raised from the fund.
Over the coming days and weeks please look for more highlights on inspirational efforts we have noticed around our region. If you are a tourism operator or know of a tourism entity that has done an exceptional job in pivoting during COVID-19, please share their story with us at recovery@totabc.com.
Weekly Webinar Roundup - 5/25/2020
UPCOMING WEBINARS
WEEK 5/25/2020
Webinar on Using Social Media to Support Re-Opening - 2:00 p.m. on Tuesday 5/26/2020
Social has been and will continue to be, the most effective way to educate, inspire, and communicate with our audience of guests. Now, however, is a special time with special considerations Our communities are more important than ever, but how can we maintain a safe, responsible message while easing back to business?
In this session, we'll look at techniques and tactics being used in currently-recovering markets, and draw on other crises for lessons. Key topics to be covered include:
Curating and collecting existing assets to prepare for the recovery
Creating a phased-in content plan
Lessons from currently recovering markets
What to avoid on social media during a recovery
BC Hotel Association COVID-19 Best Practices Webinar - 1:00 p.m. on Thursday 5/28/2020
The BC Hotel Association (BCHA) will be providing an overview and Q&A session of the draft best practice guidelines submitted to Government and to Industry. These best practices are intended to support reopening in phase 3 of the restart plan to support employee, guest, and business health and safety. Ingrid Jarrett, BCHA President and CEO, will be hosting an open Q&A from participants to conclude the session.
LAST WEEKS WEBINARS
WEEK 5/18/2020
WorkSafeBC Health & Safety Guidelines Webinar
In advance of WorkSafeBC's development of health and safety guidelines specific to tourism (expected in June), Chris Back, Director of OHS Consultation & Education Services, will provide an overview of what employers and employees should consider as you develop your plans for re-opening and a return to work. This webinar also touches on what future visitors will expect and need from a health and safety perspective.
Register Now - WorkSafeBC Health & Safety Guidelines Webinar
WorkSafeBC Health & Safety Guidelines Webinar
Friday May 22nd, 2020 - 1:00 p.m.
The Thomson Okanagan Tourism Association (TOTA) invite you to join us for a WorkSafeBC Health & Safety Guidelines Webinar as part of our ongoing industry support in response to the COVID-19 pandemic through the Tourism Resiliency Network Program.
In advance of WorkSafeBC’s development of health and safety guidelines specific to tourism (expected in June), Chris Back, Director of OHS Consultation & Education Services, will provide an overview of what employers and employees should consider as you develop your plans for re-opening and a return to work.
This webinar will also touch on what future visitors will expect and need from a health and safety perspective. WorkSafeBC’s Consultation & Education Services assists the workers and employers of British Columbia by positively influencing health and safety behaviours and disability management practices through partnerships, consultation, and outreach.
To register for the WorkSafeBC Health & Safety Guidelines Webinar on Friday May 22nd, 2020 at 1:00 p.m. go to: Webinar Registration
Weekly Webinar Roundup - 5/11/2020
UPCOMING WEBINARS
WEEK 5/11/2020
Return to Work Webinar: Employment Law and COVID-19 - 10:00 a.m. on Wednesday 5/13/2020
This Webinar will be featuring a team of lawyers from the law firm Fasken, who will provide information and advice on how to respond to changes employers are facing and how to properly prepare for the 'new normal' in the post-pandemic landscape.
Topics to be covered will include:
Temporary layoffs and recalling of employees
Temporary reduction in employee compensation
How to respond if an employee tests positive for COVID-19
Ensuring compliance with workplace health and safety obligations
Current impacts of COVID-19 on immigration applications and work permits
Marketing in a Crisis Webinar - 11:00 a.m. on Thursday 5/14/2020
All indicators show that there are challenging days ahead, which means marketing for small businesses matters more than ever. It's time to be proactive and attempt to drive results. eLearning University is going to focus this webinar on how to strategically market during a crisis, topics will include:
Finding your competitive advantage
Messaging that works & what to avoid
Where to focus efforts
How to drive impact
*Use the coupon code 'TOTA' for free access*
Tourism Industry Town Hall Webinar - 1:00 p.m. on Thursday 5/14/2020
Tourism Kelowna is hosting a Tourism Industry Town Hall Webinar featuring renowned Okanagan tourism industry leaders in Lisanne Ballantyne, Tourism Kelowna President & CEO, Glenn Mandziuk, Thompson Okanagan Tourism Association President & CEO, and Krista Mallory, Central Okanagan Economic Development Commission Manager.
The Webinar presents an opportunity for tourism-related businesses to hear insights from each organization on their efforts surrounding business recovery and to understand more about available resources and enrolling in COVID-19 relief programs. Interested participants are welcome to submit questions by 12:00 pm on May 12th for consideration of the panelists. Submit questions at the Registration address.
LAST WEEKS WEBINARS
WEEK 5/4/2020
How to Use the CEWS Calculator
Jenn Bogwald, CPA, CA, Partner and Business Advisor for MNP provides hands-on guidance for properly utilizing the CEWS Calculator on the Canada Revenue Agency website. Jenn has a wealth of experience assisting owner-managed businesses in a wide variety of industries.
NowMedia Group Business Matters Webinar
Rob Cupello, VP of Business Development for NowMedia Group, was joined by industry leaders Ingrid Jarrett (BC Hotel Association), Michael J Ballingall (Big White Ski Resort), and Miles Prodan (BC Wine Institute) to discuss the current opportunity presented to the tourism industry to pivot and adapt to cultivate a new tourism reality.
Reputation Management Webinar
This webinar, presented by Deirdre Campbell, Managing Director, Canada for Beattie Tartan talked through the critical steps our tourism and hospitality businesses should take to build and maintain a trusted brand image during a global crisis.
Register Now - Return to Work Webinar: Employment Law & COVID-19
Return to Work Webinar: Employment Law & COVID-19
Wednesday May 13th, 2020 - 10:00 a.m.
The Thompson Okanagan Tourism Association (TOTA) invite you to join us for a Return to Work Webinar focusing on Employment Law and COVID-19 as part of our ongoing industry support in response to the COVID-19 pandemic through the Tourism Resiliency Network Program.
This Webinar will be featuring a team of lawyers from the law firm Fasken, who will provide information and advice on how to respond to changes employers are facing and how to properly prepare for the 'new normal' in the post-pandemic landscape.
Topics to be covered will include:
Temporary layoffs and recalling of employees
Temporary reduction in employee compensation
How to respond if an employee tests positive for COVID-19
Ensuring compliance with workplace health and safety obligations
Current impacts of COVID-19 on immigration applications and work permits
To register for the Return to Work Webinar on Wednesday May 13th, 2020 at 10:00 a.m. go to: Webinar Registration
Now Media Group Presents Business Matters with Rob Cupello
Register Now for this upcoming Tourism Industry Webinar presented by Now Media Group and hosted by Rob Cupello, live streaming on Thursday May 7th, 2020 at 10:00 a.m.
Featured Panelists including Ingrid Jarrett, BC Hotel Association, Michael J Ballingall, Big White Ski Resort and Miles Prodan, BC Wine Institute.
***Click this link to Register ***
https://us02web.zoom.us/webinar/register/WN_2Zudtwx4QM-YS2JJPTnIhw
Register Now - Reputation Management Webinar - May 5th, 2020
Reputation Management Webinar - Tuesday May 5th, 2020 - 10:00 am.
The Thompson Okanagan Tourism Association (TOTA) invite you to join us for a Reputation Management Webinar hosted by the BCRTS as part of our ongoing industry support in response to the COVID-19 pandemic through the Tourism Resiliency Network Program.
This webinar, presented by Deirdre Campbell, Managing Director, Canada for Beattie Tartan will talk through the critical steps our tourism and hospitality businesses should take to build and maintain a trusted brand image during a global crisis.
To register for the Reputation Management Webinar Tuesday,May 5th, 2020 at 10:00 a.m. go to: Webinar Registration