News & Resources
The latest Thompson Okanagan tourism industry news from TOTA, tourism businesses, and communities.
TOTA and go2HR Partner to Support Businesses on Occupational Health & Safety Through COVID-19 Pandemic
The Thompson Okanagan Tourism Association (TOTA) and go2HR are supporting Biosphere Committed Companies in the region with resources for occupational health and safety, including enhancements specifically pertaining to the COVID-19 pandemic.
Kelowna, BC (July 31, 2020) - The Thompson Okanagan Tourism Association (TOTA) and go2HR are supporting Biosphere Committed Companies in the region with resources for occupational health and safety, including enhancements specifically pertaining to the COVID-19 pandemic.
As part of the Biosphere Commitment Program, go2HR provides Biosphere Committed Companies with added value through the go2HR Occupational Health and Safety (OHS) Biosphere Framework. The go2HR OHS Framework offers a roadmap for participating organizations to help them establish and maintain an effective health and safety program. Eligible businesses may choose to progress to the Certificate of Recognition (COR) program, a voluntary audit and incentive program.
"In the midst of a global Pandemic, occupational health and safety are of immeasurable importance for industry and community resiliency. Our partnership with go2HR has been of great value to businesses aligned with the Biosphere Adhesion Initiative," said Glenn Mandziuk, TOTA President and CEO. "go2HR provides best practice training and resources for tourism businesses looking to enhance their workplace health and safety operations, which is now more important than ever. This partnership also helps our region align with several key Sustainable Development Goals as we continue to align with global sustainability objectives."
The go2HR OHS program includes one-on-one consultations, training sessions, online webinars, access to resources, and opportunities to complete certification programs.
“The importance of health & safety cannot be overstated, in the interest of workers, communities, and guests. go2HR is very pleased to partner with TOTA to support tourism employers in the region create and maintain safe workplaces, especially during these challenging times,” said Krista Bax, CEO, go2HR.
TOTA and go2HR have been in partnership for several years to enhance regional efforts and align tourism businesses with the Biosphere Destination Certification and the United Nations 17 Sustainable Development Goals.
To learn more about this program, please contact:
Mike Overend
industrysupport@totabc.com
(778) 721-5462
Ginger Brunner
gbrunner@go2hr.ca
(250) 469-1032
About the Thompson Okanagan Tourism Association (TOTA):
The Thompson Okanagan Tourism Association is a non-profit society, governed by an elected Board of Directors, which represents business and community tourism interests throughout the region, and is supported by the British Columbia Ministry of Tourism, Arts, & Culture. It is an industry-led organization that represents and supports all business and community tourism interests in the region, while also helping to implement provincial tourism policies. For more information, visit TOTABC.org.
About go2HR:
goHR is BC's tourism human resource and health and safety association and Certificate of Recognition (COR) certifying partner with WorkSafeBC. A non-profit, industry-led organization, go2HR provides health and safety and HR support and resources for industry employers as well as training and certification programs for prospective and current tourism and hospitality employees. For more information, visit go2.hr.ca.
Thompson Okanagan Tourism Association Founding Signatory Future of Tourism Coalition
Kelowna, BC (July 23, 2020) - The Thompson Okanagan Tourism Association (TOTA) has become a founding signatory with the Future of Tourism Coalition. As world tourism begins recovering from the impacts of the COVID-19 pandemic, the coalition shares a global mission: to place destination needs at the center of tourism’s new future.
"TOTA is committed to transforming recent challenges into positive change as we navigate the way toward long-term recovery and resilience," said Glenn Mandziuk, TOTA President and CEO. "We are truly honoured to be part of this international coalition. Healthy, inclusive communities and environmental stewardship are the keys to realizing our collective success."
Comprised of six non-governmental organizations, the Future of Tourism Coalition has collaboratively developed and launched a set of Guiding Principles. These outline a clear moral and business direction intended to help create a healthier tourism industry while protecting the places and people on which it depends.
“We consider Thompson Okanagan a global frontrunner in sustainable tourism with an exceptional record in creating synergies between local and Indigenous communities and businesses that work in a sustainable way,” said Albert Salman, President of Green Destinations and one of the Coalition’s founders. “We are proud to have Thompson Okanagan on board and look forward to working together with all the great people in the region.”
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About the Thompson Okanagan Tourism Association (TOTA):
The Thompson Okanagan Tourism Association is a non-profit society, governed by an elected Board of Directors, which represents business and community tourism interests throughout the region, and is supported by the British Columbia Ministry of Tourism, Arts, & Culture. It is an industry-led organization that represents and supports all business and community tourism interests in the region, while also helping to implement provincial tourism policies. For more information, visit totabc.org.
About the Future of Tourism Coalition
The Future of Tourism Coalition is comprised of six non-governmental organizations that have come together for the first time and stand united in their appeal for change. These organizations are: the Center for Responsible Travel (CREST), Destination Stewardship Center, Green Destinations, Sustainable Travel International, Tourism Cares, and the Travel Foundation, with the guidance of the Global Sustainable Tourism Council (GSTC). For more information, visit futureoftourism.org.
For more information, contact:
Ellen-Walker Matthews
Vice President, Market Stewardship
Thompson Okanagan Tourism Association
Eco Efficiency Program: TOTA Partners with FortisBC, GreenStep Solutions, and BC Hotel Association to Help Tourism Businesses Cut Costs
For Immediate Release
The Eco Efficiency Program will Provide One-On-One Support to Aid Economic Recovery Through Resource Conservation
Kelowna, BC (July 9, 2020) - The Thompson Okanagan Tourism Association (TOTA) is working in partnership with FortisBC, GreenStep Solutions, and the BC Hotel Association to reduce costs for tourism businesses and aid economic recovery within the Thompson Okanagan region. The overarching goal of our partnership is to support regional tourism businesses by identifying operational inefficiencies, providing tools to address them, and ultimately reducing utility bills. As our industry continues to show incredible resiliency, this program is providing timely support to reduce costs and build a foundation for future utility savings and resource conservation.
A dedicated Energy Analyst, employed by TOTA and funded through FortisBC, will act as a technical resource and energy advocate for tourism stakeholders. The Energy Analyst will work closely with TOTA’s Destination Stewardship Team and GreenStep’s Business Advisors to implement the Eco Efficiency Program, which will include an onsite assessment and analysis of utility bill data. The Eco Efficiency Program will provide businesses with a detailed understanding of utility usage patterns and equipment performance and includes:
Energy consumption analysis, reporting and rebate opportunities;
Water consumption analysis and reporting;
Waste analysis and reporting, and;
Carbon software training and access to a carbon measurement platform to effectively measure your organization's carbon footprint.
"The business case for sustainability has never been more important. The tourism industry has been one of the hardest hit as a result of COVID-19, and experts agree that a green economic recovery will help businesses to save money while also meeting important environmental goals," said Angela Nagy, CEO of GreenStep Solutions. "We are thrilled to be partnering on this exciting initiative to help businesses identify opportunities to reduce both their costs and their eco footprint."
“We are proud to help Okanagan tourism businesses reach their energy efficiency goals affordably by lower operating costs,” commented Colin Norman, Manager, Conservation and Energy Management Portfolio and Marketing Strategies at FortisBC. “This is one of the ways we're demonstrating that, by working together, we can find ways to meet the province’s climate action goals.”
As a Regional Destination Management Organization, TOTA has committed to long term responsible tourism management as a Biosphere Certified Gold Destination and also the measurement of sustainable practices through the International Network of Sustainable Tourism Observatories (INSTO).
Biosphere Committed companies who are interested in the full Eco Efficiency assessment will receive priority in the first phase of the program. Businesses that are not interested to join the Biosphere Commitment Program at this time and are only seeking an energy assessment can express their interest for a virtual energy-only assessment delivered by TOTA’s Energy Analyst. They will receive a detailed analysis of energy utility data benchmarking against similar properties in Canada, a report summarizing cost saving opportunities, and energy efficiency measures with a list of rebates and incentives available.
The BC Hotel Association is also offering the services of their dedicated Energy Analyst to conduct energy-only assessments for their members.
Through this partnership, regional tourism utility consumption data will also be collected and aggregated to share with the expanded monitoring programs TOTA has committed to, including the Biosphere Destination Gold Certification, the Biosphere Commitment Program, and our newly formed partnership with the United Nations World Tourism Organization as a Sustainable Tourism Observatory. This data will assist in achieving TOTA's goal of developing financial and environmental sustainability for the regional tourism industry.
To get started with the Eco Efficiency Assessment:
TOTA Biosphere Committed Companies are eligible for a full assessment (energy, water, waste and carbon footprint) at no cost through the Eco Efficiency Program and can register their interest at totabc.org/eco-assessment.
Tourism businesses in the Thompson Okanagan region can sign up for a complimentary energy assessment at totabc.org/eco-assessment.
BCHA members can apply through the BC Hotel Association GoGreen Analysis program at bcha.com/gogreen-analysis.html.
About the Thompson Okanagan Tourism Association (TOTA):
The Thompson Okanagan Tourism Association is a non-profit society, governed by an elected Board of Directors, which represents business and community tourism interests throughout the region, and is supported by the British Columbia Ministry of Tourism, Arts, & Culture. It is an industry-led organization that represents and supports all business and community tourism interests in the region, while also helping to implement provincial tourism policies. For more information, visit TOTABC.org.
About FortisBC:
More than 2,400 employees work hard to provide natural gas and electricity to just over 1.2 million British Columbians, every day. As one of the largest energy providers in BC, FortisBC is putting more than 100 years of knowledge into creating a cleaner, healthier tomorrow. FortisBC understands the importance of a lower-carbon future and is committed to leading the way. For more information, visit FortisBC.com.
About GreenStep:
GreenStep was founded in 2008 to help small to medium sized enterprises reduce their environmental impacts and create a sustainability strategy for the future. To date, the organization has worked with over 2000 organizations of all sizes in a variety of industries such as tourism and hospitality, retail, professional services and manufacturing. Ultimately their goal is to help businesses improve their sustainability performance while also increasing their profits. For more information, visit GreenStepGlobal.com.
About BC Hotel Association:
With over 800 member hotels and associate members representing over 60,000 employees and 80,000 rooms contributing in excess of $3.2 Billion in revenue, the hotel industry’s value to the hospitality sector, the tourism industry, and the BC economy is significant. The BCHA works with the government and regulatory authorities to ensure a positive operating environment for the hotel industry to thrive in, particularly during economically challenging times. As the voice of the hotel industry at the Federal, Provincial and Community level, the BCHA is acknowledged as the champion of hotel related issues, including matters of taxation, tourism, marketing, corporate relations, labour, and consumer services, visit BCHA.com.
For more information, contact:
Ellen-Walker Matthews
Vice President, Market Stewardship
Thompson Okanagan Tourism Association
industry@totabc.com
(236) 361-4433
TOTA and Community Futures Partner Together to Support Local Business
FOR IMMEDIATE RELEASE
Kelowna, BC (July 7, 2020) - The Thompson Okanagan Tourism Association (TOTA) and nine Community Futures offices across the Region have, for the first time, signed a formal agreement to strike a task force committing to develop an active and meaningful relationship on the path to rebuilding a resilient tourism industry in the wake of the COVID-19 pandemic.
"The negative impact of the pandemic on the Tourism Industry has been unprecedented, “ said Glenn Mandziuk, President and CEO of TOTA. “Building the industry back requires strong and collaborative partnerships that can provide foundational support and out of the box thinking."
TOTA and Community Futures’ efforts and strategies will be focused on tourism growth, development, sustainability, and long-term resiliency. Ongoing exchange and discussion will facilitate further advancement of best practices relating to the development of sustainable communities and destinations. Specific joint strategies will target identification and support of business funding opportunities as well as advancing knowledge on the visitor experience, training, employment, and innovation.
"We are pleased to be working in collaboration with other regional Community Future's offices and the Thompson Okanagan Tourism Association, to help move the Tourism Resiliency Program forward and assist our tourism industry in overcoming the challenges presented by the current COVID-19 crisis," commented George Caismar, Executive Director for the Central Interior First Nations Community Futures office.
“The partnership between TOTA and Community Futures is very timely. The COVID-19 pandemic has had a dramatic and devastating effect on tourism businesses in the Thompson Okanagan. Helping industry recover and become more resilient for the long term is imperative," noted Rob Marshall, Executive Director for Community Futures Shuswap and Community Futures Provincial Board Member. "Our two organizations have come together to implement projects, access needed resources, and share best practices to revitalize, support, and grow our tourism sector, during the pandemic and beyond. In short order, valuable synergies have been developed and will certainly result in successful outcomes.”
“This new agreement is a positive sign for people working in the tourism sector who have been adversely affected by the pandemic,” said Lisa Beare, Minister of Tourism, Arts and Culture. “It will take everyone continuing to work together to build our economy back up and this partnership is an excellent example of the teamwork needed to help tourism rebound in BC."
About the Thompson Okanagan Tourism Association (TOTA)
The Thompson Okanagan Tourism Association is a non-profit society, governed by an elected Board of Directors, which represents business and community tourism interests throughout the region, and is supported by the British Columbia Ministry of Tourism, Arts, & Culture. It is an industry-led organization that represents and supports all business and community tourism interests in the region, while also helping to implement provincial tourism policies. For more information, visit totabc.org.
About Community Futures
Community Futures is a non-profit organization supporting small businesses through a range of services and tools. With experts offering local assistance from 34 offices throughout rural BC, Community Futures is committed to helping business owners achieve their goals and withstand challenges. TOTA is proud to form a joint tourism industry resiliency task force with this outstanding organization and collaborate on positive advancements for the tourism industry, local businesses, and communities.
Community Futures Partners
Boundary - BoundaryCF.com
Central Interior First Nations - CFDCofCIFN.com
Central Okanagan - CFDCCO.bc.ca
Nicola Valley - CFDCNV.com
North Okanagan - FuturesBC.com
Okanagan Similkameen - CFOkanagan.com
Shuswap - BeYourFuture.ca
Sun Country - CFSun.ca
Thompson Country - CommunityFutures.net
For more information, contact:
Ellen-Walker Matthews
Vice President, Market Stewardship
Thompson Okanagan Tourism Association
industry@totabc.com
(236) 361-4433
TOTA Joins Global Initiative on Safe Travels
KELOWNA, BC (June 25, 2020) - The Thompson Okanagan Tourism Association is proud to announce that it has been recognized by the World Travel & Tourism Council (WTTC) as a Safe Travel Destination.
In response to the COVID-19 crisis, the WTTC, the global body representing the travel and tourism sector, produced safety and hygiene protocols and guidelines for re-opening tourism that have been embraced by over 1,200 major tourism companies, in over 80 destinations around the world.
As part of the initiative, the WTTC also introduced a Safe Travels Stamp which enables travellers to recognize destination authorities and companies that have implemented and aligned with the WTTC’s Safe Travels Protocols.
"The guidelines established in British Columbia through tourism sector partners and endorsed by WorkSafe BC not only meet but exceed those of the WTTC," noted Glenn Mandziuk, President and CEO of Thompson Okanagan Tourism Association. "We believed it was important to secure this designation as we begin to build back tourism and eventually welcome guests from around the world."
“British Columbians have worked hard to flatten the curve and help make it as safe as possible to travel in our province,” said Lisa Beare, Minister of Tourism, Arts, and Culture. “Congratulations to Thompson Okanagan Tourism Association for this recognition and their work in helping keep visitors, workers, and communities safe during COVID-19.”
Communities, CDMO's, and Tourism Management Organizations in the Thompson Okanagan are able to utilize the Safe Travels Stamp under this agreement. Please contact us at recovery@totabc.com.
Individual Tourism Stakeholder Businesses can also request the use of the Safe Travels Stamp by completing the Safe Travels - Business Request Form.
About the Thompson Okanagan Tourism Association
The Thompson Okanagan Tourism Association (TOTA) is a non-profit society, governed by an elected Board of Directors, which represents business and community tourism interests throughout the region, and is supported by and representative of Destination British Columbia. It is an industry-led organization that represents and supports all business and community tourism interests in the region, while also helping to implement provincial tourism policies. For more information, visit totabc.org.
Thompson Okanagan to Host 2020 Global Sustainable Tourism Conference
Thompson Okanagan Tourism Association
For the first time, the 2020 Global Sustainable Tourism Council (GSTC) Global Conference will be hosted in Canada.
The conference will be hosted at the Delta Hotels by Marriott Grand Okanagan Resort in Kelowna, British Columbia, from November 19 – 22, 2020. The announcement was made in Terceira Island, Azores, on December 6th, 2019 by GSTC CEO Randy Durband and Thompson Okanagan Tourism Association (TOTA) CEO Glenn Mandziuk.
Randy Durband, CEO, GSTC; Glenn Mandziuk, CEO, TOTA; and Luigi Cabrini, Chairman, GSTC
“GSTC is proud to be hosted for our 2020 Global Sustainable Tourism Conference by TOTA and their family of supporters,” says Randy Durband, CEO of the GSTC. “They have been winning many awards for good reason, having put in place and sustainable very sound tourism management practices. They are a model for destination management on many counts, especially in our view for meaningful stakeholder engagement and long-term planning.”
TOTA CEO, and new GSTC Board Director, Glenn Mandziuk recognizes the impact the conference will have on the region as a whole. “We could not be more excited to welcome the GSTC Global Conference to the Thompson Okanagan and look forward to hosting sustainable tourism leaders in Kelowna from around the world. It is truly a privilege to share our destination with the world as we work toward a more sustainable future for us all. It is an opportunity to showcase the region and our sustainable commitment on a global stage to professionals actively involved in the development and promotion of sustainable tourism.”
The annual event will see Kelowna and the Thompson Okanagan welcome over 300 international leaders together with up to 200 local and national delegates specializing in sustainable tourism including destination management and marketing professionals, airlines, travel agents, tour operators, the hospitality sector, and international media.
The conference brings together industry professionals to discuss key challenges and opportunities surrounding smart destination management and sustainable tourism development by featuring a series of panels and presentations from an array of speakers from around the world.
“Kelowna is proudly located in a Biosphere accredited region and hosting the GSTC annual conference will showcase our commitment to local responsible tourism as well as the 17 global Sustainable Development Goals,” says Lisanne Ballantyne, President and CEO of Tourism Kelowna. “Industry reports tell us that more travelers than ever are seeking sustainable destinations, with 87% wanting to travel sustainably and 67% of travelers willing to pay more for travel that impacts the environment less.”
“Every Thompson Okanagan resident should be proud. This event won’t just benefit your region, with its amazing climate, golf courses, wineries, and scenery. It will also remind world travellers that Canada offers an exciting and diverse range of sustainable tourism experiences. Bravo!” said the Honourable Mélanie Joly, Minister of Economic Development and Official Languages.
“I’m thrilled that Kelowna was selected to host the Global Sustainable Tourism Conference for the first time in Canada in 2020,” said Lisa Beare, Minister of Tourism, Arts and Culture. “British Columbia looks forward to hosting the world next year to continue the important dialogue on responsible tourism. This will be an incredible opportunity to showcase how we are prioritizing sustainability, environmental protection, and making sure the benefits of tourism are shared with everyone in our province.”
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About the Global Sustainable Tourism Council
The Global Sustainable Tourism Council (GSTC) manages the GSTC Criteria, the global baseline standards for sustainable travel and tourism; as well as acts as the international accreditation body for sustainable tourism certification. The GSTC is an independent and neutral organization that represents a diverse and global membership, including UN agencies, NGO’s, national and provincial governments, leading travel companies, hotels, tour operators, individuals and communities – all striving to achieve best practices in sustainable tourism.
About the Thompson Okanagan Tourism Association
The Thompson Okanagan Tourism Association (TOTA) is a non-profit society, governed by an elected Board of Directors, which represents business and community tourism interests throughout the region, and is supported by and representative of Destination British Columbia. It is an industry-led organization that represents and supports all business and community tourism interests in the region, while also helping to implement provincial tourism policies. For more information, visit totabc.org.
Thompson Okanagan Repeats as World’s Responsible Tourism Winner at the World Travel Awards
Thompson Okanagan Tourism Association
For the second year in a row, the Thompson Okanagan Tourism Association (TOTA) has been named the 2019 World’s Responsible Tourism Award Winner at the 26th Annual World Travel Awards.
The announcement was made at the Grand Final Gala Ceremony held in Muscat, Oman, on November 28th, 2019.
President and CEO, Glenn Mandziuk, stated: “We are so honoured to be recognized for a second time with this prestigious global award for our commitment to sustainable growth and responsible tourism practices. This reinforces our collective focus on this critical component of destination development and marketing and would not be possible without the dedication and support of our board, staff, partners, and stakeholders.”
The World Travel Awards has become the international benchmark for recognizing excellence in the travel industry. Voting is conducted by industry professionals around the world. This announcement follows TOTA’s win of North America’s Responsible Tourism Award in January 2019.
“Sustainable tourism plays a vital part in Canada’s economy, creates good jobs for the middle class and builds a fairer and greener society. For the second time, TOTA’s initiatives bring honour not just to the organization and region but also to our entire country. Congratulations!” stated the Honourable Mélanie Joly, Minister of Economic Development and Official Languages
“British Columbia is a sought-after destination for visitors from around the globe, in large part because of its stunning scenery and breathtaking wilderness,” said Lisa Beare, Minister of Tourism, Arts and Culture. “Our strategic framework for tourism seeks to responsibly grow the visitor economy by respecting nature and the environment, and making sure that everyone sees the benefits of this important industry. The Thompson Okanagan Tourism Association is a leader in putting these principles into action. I would like to congratulate them for winning this award and I applaud their continued leadership in responsible tourism.”
TOTA has been actively committed to being a sustainable destination, as a result of an ambitious strategic program launched in 2012, titled “Embracing Our Potential.” The 10-year strategy laid out the foundation for maximizing the economic benefits of tourism in the region, while simultaneously protecting its natural, social, and cultural resources. To date, it has seen the installation of more than 1,000 electric car charging stations; the establishment of regional Human Resources, Indigenous Tourism, and Accessibility strategies and specialists; hosted the largest Indigenous Tourism Conference in the world; organized specialized stakeholder workshops and tools for operating more sustainably; advanced regional rail trail initiatives; utilized leading research and data analysis techniques to manage and market the destination; launched an Indigenous Artisan Mobile Gallery; and prepared and unveiled a Regional Visitor Pledge.
Further, the Thompson Okanagan Region was the first destination in the Americas to become a Biosphere Certified Destination; recognized in the Top 100 Sustainable Tourism Destinations on the planet for three years and second in all of the Americas by Green Destinations; received the Tourism for Tomorrow Award for destination management from the World Travel and Tourism Council; received first runner up recognition in the United Nations Award for best non-profit organizations on the globe; and most recently, became the first Canadian destination invited to join the United Nations World Tourism Organization as an International Sustainable Tourism Observatory.
About the World Travel Awards
The World Travel Awards (WTA) was established in 1993 to acknowledge, reward and celebrate excellence across all sectors of the tourism industry. Today, the WTA brand is recognized globally as the ultimate hallmark of quality, with winners setting the benchmark to which all others aspire. Each year, WTA covers the globe with a series of regional gala ceremonies staged to recognize and celebrate individual and collective success within each key geographical region. For more information, visit worldtravelawards.com.
About the Thompson Okanagan Tourism Association
The Thompson Okanagan Tourism Association (TOTA) is a non-profit society, governed by an elected Board of Directors, which represents business and community tourism interests throughout the region, and is supported by and representative of Destination British Columbia. It is an industry-led organization that represents and supports all business and community tourism interests in the region, while also helping to implement provincial tourism policies. For more information, visit totabc.org.
Thompson Okanagan Tourism Asks Public To Take Pledge
Thompson Okanagan Tourism Association
For Immediate Release
November 20, 2019
Kelowna — The Thompson Okanagan Tourism Association (TOTA) is excited to announce the launch of its Regional Pledge, which provides the framework for sustainable tourism in the region for all visitors. The pledge was announced at the International Indigenous Tourism Conference on November 14, 2019.
Signatories of the Pledge included representatives from the Indigenous Tourism Association of Canada; Ministry of Tourism, Arts, and Culture; Destination British Columbia; Indigenous Tourism British Columbia; Tourism Industry Association of British Columbia; Thompson Okanagan Tourism Association; Shackan Indian Band; Xeni Gwet’in First Nation; Tourism Kamloops; Tourism Kelowna; Cariboo Chilcotin Coast Tourism Association; Tourism Vancouver Island; Northern BC Tourism Association; Kootenay Rockies Tourism; Big White Ski Resort; as well as a youth representative from Kelowna.
“The signing of the Regional Pledge is more than an announcement of intent; it is a commitment to the Seven Affirmations for Seven Generations,” says Mandziuk. Those affirmations are a part of the Seventh Generation Principle, which reminds us that the decisions we make today should result in a sustainable world, generations in the future. “The steps we take today will have an impact now, and long term, for generations to come.”
“I am honoured to witness the adoption of the Seven Affirmations for Seven Generations pledge, and I applaud Thompson Okanagan Tourism Association for their continued leadership in sustainable tourism management,” said Minister of Tourism, Arts & Culture Lisa Beare. “As part of our provincial tourism framework, we are committed to working with the tourism sector to develop and adopt common sustainability policies and practices. This pledge is a great example of alignment between regional and provincial objectives to foster responsible visitor travel.”
“As we enjoy the unprecedented growth of Indigenous tourism, sustainability guidelines are essential to preserve authentic cultural experiences for future generations,” said Brenda Baptise, chair of Indigenous Tourism BC. “The Thompson Okanagan Regional Pledge benefits First Nations land and culture, while ensuring the actions taken today help to protect the development of the Indigenous communities of tomorrow.”
The Regional Pledge was conceived as part of the larger sustainable tourism mandate the Thompson Okanagan Tourism Association has prioritized over the last several years. Through a lengthy consultative process that involved international tourism, academic and indigenous stakeholders, the philosophies of respectful, authentic travel in the region, visitors, tour operators and residents alike were integrated into a comprehensive pledge document.
To learn more about the Seven Affirmations for Seven Generations, please go to thompsonokanagan.com/pledge
To support the pledge, TOTA has created a video to inspire both visitors and residents to make a commitment to the Thompson Okanagan. With a strong, emotional storyline set against the scenic backdrop of the region, the video aims to connect with viewers by encouraging them to ensure our destination can be enjoyed for generations to come.
Thompson Okanagan Tourism Launches Mobile Indigenous Artist Studio
Thompson Okanagan Tourism Association
November 13, 2019
FOR IMMEDIATE RELEASE
Kelowna—The Thompson Okanagan Tourism Association (TOTA) has partnered with First Nations communities in the Interior to create a mobile space where artists’ works can be displayed and sold.
“We are honoured to be a part of an initiative that showcases to the world the designs and culture of the Indigenous people of the Thompson Okanagan region,” says TOTA President and CEO Glenn Mandziuk. “The goal of IArT is to promote awareness to cultural appropriation, encouraging guests and consumers to purchase only authentic art, through the recruitment of artisans whose work reflects the history and culture of the Thompson Okanagan Three Nations, and we are proud to provide a venue for these art pieces.”
The trailer is sponsored by TOTA and Indigenous Tourism British Columbia (ITBC) and was funded in part by the Western Economic Development Fund, the Southern Interior Development Initiative Trust and the Rural Dividend Fund, will travel to areas within the Thompson Okanagan starting in March 2020. Currently, there are almost a dozen artists involved in the project, with many more slated to come on line.
“The IArT trailer is a great opportunity for many artists, to express themselves, assist in the preservation of our beautiful art and tools, and share our stories and culture,” says trailer manager Amanda Adams. “This opportunity brings together three Nations—Secwepemc, Nlaka’pamux and Syilx/Okanagan—and shows their support, dedication and commitment to keeping their history, culture and ways of life alive and prosperous.
“Possibilities are endless when you learn, work, and grow together.”
“Our government values the significant contributions of Indigenous artists to B.C.’s identity and creative economy, and I am so excited that through the IArT Trailer’s unique vision, people all across the Thompson Okanagan will be able to experience the power of Indigenous art,” said Minister of Tourism, Arts & Culture Lisa Beare.
“The trailer is contributing to an authentic cultural experience that can only be found in this part of the province and ensuring more Indigenous cultures are represented in B.C.’s art
community.”
“The trailer is meant to grow the number of cultural and experiential travellers contributing to the year-round economic growth of First Nation communities throughout the Thompson Okanagan,” said Mandziuk.
“It is time to tell their authentic story of resilience and renewal through their art.”
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Media Contacts:
Glenn Mandziuk
President and CEO
Thompson Okanagan Tourism Association
ceo@totabc.com
Ellen-Walker Matthews
Vice-President Destination Development
Thompson Okanagan Tourism Association
industry@totabc.com
(236) 361-4433
Backgrounder
About the IArT Trailer:
The Indigenous Artisans Trail (IArT) trailer has been developed with the support of the Thompson Okanagan Tourism Association (TOTA), the Indigenous Tourism of British Columbia (ITBC) and funding provided by the Western Economic Development Fund, the Southern Interior Development Initiative Trust and the Rural Dividend Fund.
The trailer is meant to grow the number of cultural and experiential travellers contributing to the year-round economic growth of First Nation communities throughout the Thompson Okanagan. It is time to tell their authentic story of resilience and renewal through their art.
IArT is the combination of a cooperative and sustainable retail approach that enhances the visitor experience while telling the unique story of the Interior-Salish indigenous people. A coordinated and interactive retail network, connecting artists to the public, has not yet been established in the Thompson Okanagan region of British Columbia.
Until now.
The goal of IArT is to promote awareness to cultural appropriation, encouraging guests and consumers to purchase only authentic art, through the recruitment of artisans whose work reflects the history and culture of the Thompson Okanagan Three Nations: Nlaka’pamux, Syilx, and Secwépemc.
Why mobile?
Mobile models allow merchants the opportunity to bring product to market in a responsive and contemporary format. The model mitigates the burden of seasonal shopping trends (fluctuations) through the flexibility of its structure. The mobile shopping experience accommodates unique inventory that is not easily replicated, is authentic, and/or one-of-a-kind.
The IArT trailer will travel to festivals and events throughout the region starting in March 2020. To book the trailer, please go to www.iart-gallery.com. For more information on the trailer or to apply to participate, please contact Amanda Adams at iart@totabc.com.
Thompson Okanagan Invited to Join the UNWTO as International Observatory
Thompson Okanagan Tourism Association
MEDIA RELEASE
October 30, 2019
For Immediate Release
The Thompson Okanagan Region is the first Canadian destination to join the World Tourism Organization’s (UNWTO) International Network of Sustainable Tourism Observatories (INSTO), joining 27 committed partners across 5 continents.
TOTA President & CEO, Glenn Mandziuk, with UNWTO Director - Sustainable Development of Tourism, Dirk Glaesser, and UNWTO Coordinator - Member Relations, Beka Jakeli
The network was established 15 years ago to “support destination stakeholders to take focused and coherent action to accelerate the shift towards sustainable consumption patterns, thus turning the goals proposed by the international community into reality.”
Through a lengthy application process, destinations are required to meet the criteria outlined in the INSTO framework and commit to the ongoing monitoring and reporting of 9 core issue areas including Tourism Seasonality, Employment, Local Satisfaction, and Energy Management.
The Thompson Okanagan Tourism Observatory was recognized last week at the UNWTO Global INSTO Meeting in Madrid, Spain, and is the first Canadian destination to join the network.
“We warmly welcome the new sustainable tourism observatory of Thomson Okanagan, which has demonstrated already at this early stage its strong commitment to advance sustainability based on evidence and participatory processes, key elements of successful sustainability strategies,” said Dirk Glaesser, the UNWTO’s Director, Sustainable Development of Tourism.
Glenn Mandziuk, President & CEO of the Thompson Okanagan Tourism Association spoke to the recognition: “We are honoured to be selected as Canada’s first destination to join a network of leading organizations from around the world as part of the UNWTO‘s INSTO program that will help us share, measure, and understand the economic, social and cultural implications of tourism. We believe this important announcement continues to showcase our Region’s strong commitment to developing tourism in a responsible and sustainable manner.”
Lisa Beare, British Columbia Minister of Tourism, Arts and Culture, added: “This international recognition of the Thompson Okanagan Tourism Association showcases years of innovative work towards sustainable tourism management. Our vision for tourism in British Columbia is one of responsible growth, where the benefits of tourism are shared with everyone. Successful tourism practices have evolved beyond focusing solely on economic returns, and today also consider the social, cultural and environmental impacts as well. Congratulations to everyone involved in achieving this designation in the Thompson Okanagan and thank you for your leadership.”
About the Thompson Okanagan Tourism Association
The Thompson Okanagan Tourism Association (TOTA) is a non-profit society, governed by an elected Board of Directors, which represents business and community tourism interests throughout the region, and is supported by and representative of Destination British Columbia. It is an industry-led organization that represents and supports all business and community tourism interests in the region, while also helping to implement provincial tourism policies. For more information, visit totabc.org.
About the UNWTO International Network of Sustainable Tourism Observatories
The UNWTO International Network of Sustainable Tourism Observatories (INSTO) was created in 2004 with the main objective to support the continuous improvement of sustainability and resilience in the tourism sector through systematic, timely and regular monitoring of tourism performance and impact and to connect dedicated destinations in order to better understand destination-wide resource use and foster the responsible management of tourism.
Through the systematic application of monitoring, evaluation and information management techniques, the initiative provides policy makers, planners, tourism managers and other relevant stakeholders with key tools to strengthen institutional capacities to support the formulation and implementation of sustainable tourism policies, strategies, plans and management processes. Visit insto.unwto.org for more information.
Media Contacts:
Glenn Mandziuk
President and CEO
Thompson Okanagan Tourism Association
ceo@totabc.com
Ellen-Walker Matthews
Vice-President Destination Development
Thompson Okanagan Tourism Association
industry@totabc.com
(236) 361-4433
TOTA Nominated for World’s Responsible Tourism Award at the 2019 World Travel Awards
Thompson Okanagan Tourism Association
The Thompson Okanagan Tourism Association (TOTA) has been nominated for the World's Responsible Tourism Award 2019 in the 26th Annual World Travel Awards.
TOTA was the recipient of the 2018 award and was named the 2019 Winner for North America earlier this year for our work and commitment to sustainability.
The World Travel Awards is a renowned global initiative that celebrates distinction and recognizes collective success in the travel and tourism industry. Throughout the past 26 years, the coveted Awards have grown to set the benchmark for excellence across the globe.
Verified travel professionals can complete the Travel Industry Voters section upon registration and have each vote they cast count as two votes, so long as a minimum of ten votes are submitted. As a member of the tourism industry, you are eligible for verification and thus, your vote for TOTA will be worth double.
We would greatly appreciate it if you could take a few moments to register and vote. Voting closes October 20th, 2019 with the Grand Finals Ceremony and Winners Announcement taking place in Muscat, Oman on November 28th, 2019.
Thank you for your participation and support. Happy Voting!
ABOUT THE WORLD TRAVEL AWARDS
The World Travel Awards (WTA) was established in 1993 to acknowledge, reward and celebrate excellence across all sectors of the tourism industry. Today, the WTA brand is recognized globally as the ultimate hallmark of quality, with winners setting the benchmark to which all others aspire. Each year, WTA covers the globe with a series of regional gala ceremonies staged to recognize and celebrate individual and collective success within each key geographical region. For more information, visit worldtravelawards.com.
ABOUT THE THOMPSON OKANAGAN TOURISM ASSOCIATION
The Thompson Okanagan Tourism Association (TOTA) is a non-profit society, governed by an elected Board of Directors, which represents business and community tourism interests throughout the region, and is supported by and representative of Destination British Columbia. It is an industry-led organization that represents and supports all business and community tourism interests in the region, while also helping to implement provincial tourism policies. Find TOTA on Twitter and Facebook. For more information, visit totabc.org.
TOTA Enters Into New Technology Partnership with Bell Media
Thompson Okanagan Tourism Association
MEDIA RELEASE
For Immediate Release
September 17, 2019
The Thompson Okanagan Tourism Association (TOTA) has entered into a unique digital technology partnership with ‘Canada’s leading content creation company,’ Bell Media.
Bell Media Mobile launched a Route 97 Digital Mobile Campaign on September 15, utilizing proprietary mobile technology in layered targeting strategies.
This competitive advantage allows Bell Media to employ historical geo-targeting to remarket in conjunction with device origin and live location data for effective and relevant results. Additionally, detailed insights provided by advanced reporting will measure offline attribution, tracking conversions and allowing TOTA to measure campaign effectiveness.
Glenn Mandziuk, President and CEO of TOTA, speaks to the power of technology in tourism. “I am thrilled to be partnering with Bell Media on this initiative. I’m looking forward to utilizing new technology and hyper-focused targeting to determine ROI on destination marketing.”
Brock Raddatz, Account Manager, shares the sentiment. “Bell Media is excited to provide our mobile advertising services to the Thompson Okanagan Tourism Association. Our advanced mobile marketing technology will allow TOTA to target key geographic locations and consumers who fit their specific target profiles. We look forward to helping promote all of the incredible tourism experiences our region has to offer.”
For more information, please contact Ingrid Dilschneider, Director of Marketing.
About Route 97
Route 97 is a partnership between the North Central Washington Economic Development District (NCWEDD) and the Thompson Okanagan Tourism Association (TOTA) and endeavours to advance tourism in both regions by inspiring travel along this paramount Canada-United States corridor. The cross-border tourism partnership pivots around road trips that can be taken throughout the area, with suggested loops and corridors that connect communities on and off the highway.
About the Thompson Okanagan Tourism Association
The Thompson Okanagan Tourism Association (TOTA) is a non-profit society, governed by an elected Board of Directors, which represents business and community tourism interests throughout the region, and is supported by and representative of Destination British Columbia. It is an industry-led organization that represents and supports all business and community tourism interests in the region, while also helping to implement provincial tourism policies. Find TOTA on Twitter and Facebook. For more information, visit totabc.org.
TOTA Signs 3-Year Partnership Deal with National Geographic Traveller for Route 97 Publication
The Thompson Okanagan Tourism Association
MEDIA RELEASE
For Immediate Release
September 4, 2019
The Thompson Okanagan Tourism Association (TOTA) has secured a three-year agreement with National Geographic Traveller Magazine (UK) to produce and publish its Route 97 guide.
The partnership is the first of its kind in North America and will see TOTA’s Route 97 Road Trip and Map Guide Initiative evolve into National Geographic Traveller Discover Route 97. The magazine will be written and photographed entirely by National Geographic Traveller’s editorial team with the first edition set to hit stands in May 2020.
TOTA President and CEO, Glenn Mandziuk, couldn’t be more thrilled with the opportunity. “It is such a privilege to work with such a well-regarded, leading global brand on this initiative and I’m excited to put both Route 97 and the Thompson Okanagan on the map for international audiences.”
National Geographic Traveller Magazine will produce 100,000 copies of the Discover Route 97 publication with 50,000 to be distributed throughout the United Kingdom, and 50,000 to be distributed through British Columbia and Washington. In addition to the physical edition, a hub will be created on www.nationalgeographic.co.uk to host articles and the Route 97 website will host a digital copy of the magazine as well.
“National Geographic Traveller UK is thrilled to be partnering with Route 97 for the next three years creating a destination guide for the region. As one of the most beautiful and iconic driving routes in the world our team are excited to work together with the Route 97 team to develop content that will inspire visitors to explore the opportunities on offer throughout the region,” commented Matthew Jackson, Publisher of National Geographic Traveller (UK).
A digital campaign will announce the launch of the magazine in the United Kingdom and National Geographic Magazine is set to feature a two-page spread on Route 97 in their February 2020 publication.
Advertorial participation is available to relevant businesses, communities, and organizations and any interested stakeholders should direct any interest or queries directly to Director of Marketing, Ingrid Dilschneider.
About Route 97
Route 97 is a partnership between the North Central Washington Economic Development District (NCWEDD) and the Thompson Okanagan Tourism Association (TOTA) and endeavours to advance tourism in both regions by inspiring travel along this paramount Canada-United States corridor. The cross-border tourism partnership pivots around road trips that can be taken throughout the area, with suggested loops and corridors that connect communities on and off the highway.
About the Thompson Okanagan Tourism Association
The Thompson Okanagan Tourism Association (TOTA) is a non-profit society, governed by an elected Board of Directors, which represents business and community tourism interests throughout the region, and is supported by and representative of Destination British Columbia. It is an industry-led organization that represents and supports all business and community tourism interests in the region, while also helping to implement provincial tourism policies. Find TOTA on Twitter and Facebook. For more information, visit totabc.org.
About National Geographic
National Geographic Partners LLC (NGP), a joint venture between The Walt Disney Company and the National Geographic Society, is committed to bringing the world premium science, adventure and exploration content across an unrivaled portfolio of media assets. NGP combines the global National Geographic television channels (National Geographic Channel, Nat Geo WILD, Nat Geo MUNDO, Nat Geo PEOPLE) with National Geographic’s media and consumer-oriented assets, including National Geographic magazines; National Geographic studios; related digital and social media platforms; books; maps; children’s media; and ancillary activities that include travel, global experiences and events, archival sales, licensing and e-commerce businesses. Furthering knowledge and understanding of our world has been the core purpose of National Geographic for 131 years, and now we are committed to going deeper, pushing boundaries, going further for our consumers … and reaching millions of people around the world in 172 countries and 43 languages every month as we do it. NGP returns 27 percent of our proceeds to the nonprofit National Geographic Society to fund work in the areas of science, exploration, conservation and education. For more information visit natgeotv.com or nationalgeographic.com.
TOTA President & CEO Elected to Global Sustainable Tourism Council Board of Directors
Thompson Okanagan Tourism Association
MEDIA RELEASE
For Immediate Release
August 30, 2019
Glenn Mandziuk, President and CEO of the Thompson Okanagan Tourism Association has been elected to the Global Sustainable Tourism Council (GSTC) Board of Directors. Mandziuk was voted in during the annual election, the results of which have now been validated by the GSTC Election Committee.
He joins Dr. Kelly S. Bricker (University of Utah, USA), Dr. Ioannis Pappas (Green Evolution, Greece), CB Ramkumar (Green Dreams for the Planet & Our Native Village, India), Koko Tang (Vinetree Tourism, China), and Patricio Diaz (Responsible Tourism Institute, Spain) in what will be a 3-year term of leadership for the organization.
Returning Board members include Chairman Luigi Cabrini, Dr. Jane Ashton (TUI Group), Chi Lo (Pacific Asia Travel Association), Randy Durband (GSTC), Dr. Anna Spenceley, Beatriz Barreal Danel (Sustainable Riviera Maya), Cathy Parsons (GSTC), Clark Stevens (Airbnb), Dr. Dave Randle (USF College of Global Sustainability), Heidi van der Watt (Better Tourism Africa), Ingunn Sornes (Innovation Norway), Jorge Moller (Darwin’s Trails Chile), Paul Snyder (InterContinental Hotels Group), Dr. Rosemary Black (Charles Sturt University, Australia), and Wu Wnda (Mt. Huangshan Scenic Area Administrative Committee).
“Welcome to the newly elected Directors and to those who will continue for a new term. The composition of the Board reflects the sectoral and geographical variety that makes the GSTC a really global organization” said GSTC Board Chair Luigi Cabrini with regard to the election results.
Mandziuk shares his excitement about the opportunity to contribute to the global organization: “I am extremely honoured to have been elected to the Board and to work closely with the GSTC, their members, and fellow Directors in leading the future of sustainable tourism development.”
The new terms commence September 1st, 2019.
About the Global Sustainable Tourism Council
The Global Sustainable Tourism Council (GSTC) manages the GSTC Criteria, the global baseline standards for sustainable travel and tourism; as well as acts as the international accreditation body for sustainable tourism certification. The GSTC is an independent and neutral organization that represents a diverse and global membership, including UN agencies, NGO’s, national and provincial governments, leading travel companies, hotels, tour operators, individuals and communities – all striving to achieve best practices in sustainable tourism.
About the Thompson Okanagan Tourism Association
The Thompson Okanagan Tourism Association (TOTA) is a non-profit society, governed by an elected Board of Directors, which represents business and community tourism interests throughout the region, and is supported by and representative of Destination British Columbia. It is an industry-led organization that represents and supports all business and community tourism interests in the region, while also helping to implement provincial tourism policies. Find TOTA on Twitter and Facebook. For more information, visit totabc.org.
Media Contacts:
Glenn Mandziuk, President & CEO
Thompson Okanagan Tourism Association
250-860-5999 ext 216
ceo@totabc.com
Ellen Walker-Matthews, VP Destination Development
Thompson Okanagan Tourism Association
250-809-9290
industry@totabc.com
The World Travel Awards to be Hosted in the Thompson Okanagan, BC
Thompson Okanagan Tourism Association
MEDIA RELEASE
For Immediate Release
July 31, 2019
For the first time in its 27-year history, the World Travel Awards will be hosted Canada.
The Thompson Okanagan has won a 3-year bid to host the World Travel Awards in the region. Predator Ridge Resort in Vernon, British Columbia will host the first year, welcoming over 300 international delegates at the North American Gala Ceremony in October 2020, as part of the World Travel Awards Grand Tour.
Photo from the World Travel Awards European Gala Ceremony in Madeira, Portugal.
The host city for the second and third years will be announced in Spring 2020 and Spring of 2021, respectively. The event will place the Thompson Okanagan Region and its communities firmly on the World Stage as delegates from global airlines, tour operators, travel agents, international media, and hospitality professionals join us in the region for the award ceremony.
After a joint application was put forward by the Thompson Okanagan Tourism Association (TOTA), Predator Ridge Resort, and the City of Vernon earlier this year, the World Travel Awards announced the successful 3-year bid at the European Gala Ceremony in Madeira, Portugal. Previous host cities include New York, Montego Bay, Orlando, as well as Turks & Caicos, the Bahamas, and Antigua.
TOTA is a two-time recipient of North America’s Responsible Tourism Award (2018, 2019), and was named the winner of the esteemed World’s Responsible Tourism Award at the 25th Annual World Travel Awards last year in Lisbon, Portugal. President & CEO, Glenn Mandziuk, recognizes the impact an opportunity like this affords the region as a whole. “We are so honoured to welcome such a prestigious event to the Thompson Okanagan and look forward to hosting international tourism industry leaders in Vernon. This would not have been possible without the support of our stakeholder and community partners and it is a privilege to share our region with the world.”
Graham Cooke, Founder, World Travel Awards, said: “We are deeply honoured to host our North America Gala Ceremony 2020 in Thompson Okanagan. This fascinating region of British Columbia, Canada is leading the way in sustainable tourism practice and serving as a benchmark of how to preserve Mother Nature for the benefit of future generations.”
He added: “Thompson Okanagan is blessed with overwhelming beauty that ranges from towering waterfalls and soaring mountains to verdant valleys and glacial lakes. I look forward to welcoming the most senior decision-makers of North America’s travel industry for what promises to be a most memorable ceremony in this phenomenal region.”
Claus Larsen, Chair of the Tourism Vernon Commission, shared a similar sentiment. “As an emerging four-season tourism destination, being selected to host the World Travel Awards is an amazing opportunity for Vernon to be recognized as an attractive destination for international conferences and events.”
Predator Ridge, home to a thriving year-round community and two award-winning golf courses, is proud to have attracted such a high-profile event. “We are thrilled to be host to this international gala and very pleased to be once again partnering with TOTA and the City of Vernon. All of us who live here realize how special this region is and know that we have iconic tourism assets and it will be great to host the WTA awards that recognize leadership in the category,” said Brad Pelletier, Senior Vice-President of Wesbild Okanagan, owners of Predator Ridge Resort.
About the World Travel Awards
The World Travel Awards (WTA) was established in 1993 to acknowledge, reward and celebrate excellence across all sectors of the tourism industry. Today, the WTA brand is recognized globally as the ultimate hallmark of quality, with winners setting the benchmark to which all others aspire. Each year, WTA covers the globe with a series of regional gala ceremonies staged to recognize and celebrate individual and collective success within each key geographical region. For more information, visit worldtravelawards.com.
About the Thompson Okanagan Tourism Association
The Thompson Okanagan Tourism Association (TOTA) is a non-profit society, governed by an elected Board of Directors, which represents business and community tourism interests throughout the region, and is supported by and representative of Destination British Columbia. It is an industry-led organization that represents and supports all business and community tourism interests in the region, while also helping to implement provincial tourism policies. Find TOTA on Twitter and Facebook. For more information, visit totabc.org.
MEDIA CONTACTS:
Ingrid Dilschneider, Thompson Okanagan Tourism Association
trade@totabc.com
Ange Chew, Tourism Vernon
achew@vernon.ca
Memorandum of Understanding Signed Between Thompson Okanagan Tourism & Cariboo Chilcotin Coast Tourism
Thompson Okanagan Tourism Association
Organizations pledge a collaborative approach to promoting growth of tourism on the Gold Rush Trail
For Immediate Release
May 31, 2019
Syilx/Okanagan Territory (Kelowna, BC)
Thompson Okanagan Tourism Association (TOTA) and the Cariboo Chilcotin Coast Tourism Association (CCCTA) signed a Memorandum of Understanding (MOU) during Tourism Week in British Columbia. The MOU recommits a coordinated and collaborative approach in promoting growth and development of tourism on the Gold Rush Trail.
“The Gold Rush Trail is a tourism must-see that ties together such a large part of the stunning and diverse landscape of the interior to the nationally-recognized historic site of Barkerville,” says Lisa Beare, Minister of Tourism, Arts and Culture. “The development and promotion of the Gold Rush Trail will highlight a historically-rich piece of British Columbia’s past, support new business growth in the area, while enriching the experience for visitors today.”
The parties agree there is an opportunity to promote awareness and connectivity to tourism stakeholders, policy makers, leaders and organizations to understand the value of the Gold Rush Trail corridor. This relationship will allow the organizations to leverage each other’s programs, expertise and resources to support this key economic corridor and help to cultivate a sustainable visitor economy in all parts of the province.
“There are exceptional experiences and untapped potential along the Gold Rush Trail,” shares Amy Thacker, CEO of Cariboo Chilcotin Coast Tourism Association. “I am thrilled with the memorandum of understanding signing as we recommit to this vital corridor and celebrate a living ‘History Shaped by Nature’ for future generations.”
TOTA and CCCTA developed the MOU to more clearly define their partnership in enhancing and expanding the Gold Rush Trail corridor, supporting communities and individual entrepreneurs as they develop new product and programming, respond to emergencies, grow marketing assets and support Indigenous tourism growth.
“This important commitment between our two organizations will ensure there are the resources made available to grow the tourism industry in the Gold Rush Trail corridor including increasing engagement programs with Indigenous communities, providing the latest research, advancing responsible sustainable tourism practises, and ensuring coordinated Emergency Management leadership and communications,” says Glenn Mandziuk, President & CEO of Thompson Okanagan Region.
The Gold Rush Trail Management Committee, made up of stakeholders from New Westminster to Barkerville, will continue to provide advice and guidance to the teams supporting tourism in the corridor.
About Thompson Okanagan Tourism Association
The Thompson Okanagan Tourism Association (TOTA) is a non-profit society governed by an elected Board of Directors who represent business and community tourism interests throughout the region and is supported by and representative of Destination British Columbia (DBC). It is an industry-led organization that represents and supports all business and community tourism interests in the region, while also helping to implement provincial tourism policies. www.totabc.org
About Cariboo Chilcotin Coast Tourism Association
CCCTA is a non-profit, stakeholder-based Regional Destination Management Organizations that leads tourism in development and marketing in conjunction with the Ministry of Tourism, Arts & Culture, Destination British Columbia, Destination Canada and industry partners to help foster the growth of the tourism and the visitor economy. www.landwithoutlimits.com.
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TOTA Wins Prestigious International Marketing Award
Thompson Okanagan Tourism Association
NEWS RELEASE
For Immediate Release
April 4, 2019
The Thompson Okanagan Tourism Association (TOTA) has been named the Tourism Laureate and winner of the International Place Marketing Award at the Place Marketing Forum in Lille, France for its leadership work in Sustainable Responsible Tourism.
The awards “recognize the most emblematic achievements of place marketing worldwide” and projects are selected based on the following criteria:
Innovation or idea bringing a major improvement in one or more areas
Remarkable Results with unquestionable qualitative and quantitative results
Emblematic Projects practice or realization that is emblematic of current trends and new practices in place marketing
The Forum is an annual 2-day event organized by the New Place Marketing and Attractiveness Chair (A&NMT) of the Public Management Institute (Aix-Marseille University) that brings together international leaders, elected officials, and decision-makers to exchange best practices in destination marketing around the globe.
As part of winning this award, TOTA CEO and President, Glenn Mandziuk, was recognized as a Laureate by the University and presented on the collective efforts of the Thompson Okanagan region to the over 500 in attendance. “Our team is so honoured to be recognized for our collective work in sustainable destination marketing and to have this opportunity to share the exciting initiatives underway in our region with the world”, says Mandziuk. “This would not be possible without the strong collaboration of our industry stakeholders, community Destination Marketing Organizations, corporate partners, Destination BC and the Ministry of Tourism, Arts, and Culture, whom we are so grateful for their support and innovative activities.”
TOTA is committed to creating a strong and healthy tourism economy while minimizing the impact on our natural and cultural resources by promoting sustainable business practices and responsible travel. The Association is guided by “Embracing Our Potential,” a 10-year Regional Tourism Strategy, working to strengthen seasonality, territorial cohesion, preservation of the environment, and enhancing local culture.
In the tourism category, TOTA was able to receive the award over some incredible international organizations and projects including:
Amsterdam Marketing, City of Amsterdam – Netherlands
America’s Musical Journey, Brand USA – United States
Comptoir des Loisirs d’Evreux – France
Culture Captcha – Kenya Tourism Board – Kenya
Made in Pic Saint Loup Association – France
Bisca Grands Iacs Tourist Office – France
Route of Industrial Culture, Ruhr Region – Germany
Biot Glass Factory – France
Visit Victoria – Australia
Wonderful Copenhagen – Denmark
British Columbia’s Regional Tourism Secretariat Supports Minister’s Strategic Framework
Thompson Okanagan Tourism Association
NEWS RELEASE
For Immediate Release
March 1, 2019
Tsleil-Waututh, Musqueum and Squamish Territory (Vancouver, BC)
Members of the BC Regional Tourism Secretariat were present as the Minister of Tourism, Arts & Culture, Lisa Beare unveiled the new strategic framework for tourism in BC at the annual tourism industry conference in Vancouver.
“On behalf of the BC Regional Tourism Secretariat, representing each of the Provinces’ Tourism Regions, we could not be more proud with the bold leadership and direction outlined in this strategic framework for tourism by Minister Beare today,” shared Secretariat Chair, Glenn Mandziuk, CEO of the Thompson Okanagan Tourism Association. “This bold new strategy presents a blueprint for the Province’s future, clearly articulating a responsible and sustainable approach to the advancement of tourism which respects and recognizes people, culture and our environment as the critical path to success.”
Putting people, culture and environment at the heart of tourism are principals strongly supported by our members. The Secretariat looks forward to supporting implementation of this transformative strategy with industry and staff across government ministries.
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About British Columbia’s Regional Tourism Secretariat
British Columbia’s Regional Tourism Secretariat is a coalition of industry-led, not-for-profit organizations that provide a trusted voice for businesses, communities and residents. Consisting of the five regional tourism organizations, the goal of Secretariat is to put people and communities at the heart of BC’s tourism industry.
Thompson Okanagan Tourism Association:
Glenn Mandziuk, CEO E: ceo@totabc.com
Northern BC Tourism Association:
Clint Fraser, CEO E: clint@nbctourism.com
Kootenay Rockies Tourism Association:
Kathy Cooper, CEO E: kathy@kootenayrockies.com
Tourism Association of Vancouver Island:
Anthony Everett, CEO E: anthony@tourismvi.ca
Cariboo Chilcotin Coast Tourism Association:
Amy Thacker, CEO E: amy@landwithoutlimits.com
TOTA Celebrates Potential with Industry
Thompson Okanagan Tourism Association
NEWS RELEASE
For Immediate Release
February 22, 2019
The Thompson Okanagan Tourism Association (TOTA) — a not-for-profit society which represents business and community tourism interests throughout the region — congratulated their stakeholders by hosting a “Celebrating Our Potential” event at the Kelowna Yacht Club on Wednesday, February 20.
The evening was all about thanking and congratulating industry for their role in the success of the regions and their ongoing initiatives and marketing in responsible tourism.
Over the last three months, TOTA has won several prestigious responsible tourism awards. Namely, the World Travel Award for World’s Responsible Tourism, and for the second time, North America’s Responsible Tourism Leader at the World Travel Awards. In addition, TOTA winning the WTA North America's Responsible Tourism Award in September and the World Travel and Tourism Council's Tourism for Tomorrow Award in April, in addition to numerous other commendations this year.
"We, as a tourism industry, need to take a strong leadership role to ensure our destination — which we all call home — is not negatively impacted by its developments and activities," said Glenn Mandziuk, President & CEO of TOTA. "The honour of our Association and our region receiving this important international recognition shows we are on the right track with our collective focus on responsible and sustainable tourism."
"Such positive outcomes do not happen without a great deal of help and leadership," said Mandziuk. "Without the support of Destination Canada; BC Ministry of Tourism, Arts and Culture; Destination BC; the community; non-governmental organizations; corporate partners; and our 4,500 industry tourism stakeholders, this recognition would not be possible."
The Region's many accolades are, to a significant degree, the result of a hugely ambitious strategic program which launched in 2012, titled "Embracing Our Potential." This 10-year regional tourism strategy has an aim to maximize the benefits of the region's popularity, while simultaneously protecting its natural, cultural, social, and economic heritage. To date, individual actions under the strategy have included the installation of more than 1,000 electric-car charging stations at key tourism locations; the establishment of Human Resources, Indigenous Tourism, and Accessibility Tourism strategies and Specialists; a series of free online webinars to help local tourism stakeholders operate more sustainably; regional rail trail initiatives; and usage of "Big Data" to market and attract visitors at the right time, to the right locations, with the right commitment to the future protection and understanding of the region, and much more.
In late 2017, the Thompson Okanagan Region was officially certified as the first destination in the Americas to have successfully achieved the Sustainable Tourism Destination accreditation from Biosphere International and the Responsible Tourism Institute. The designation showcases that the Region is both undertaking and committed to the 17 sustainability development goals (SDGs) set out by the United Nations and the World Tourism Organization.
The Thompson Okanagan attracts more than four million visitors annually generating over $2.2 billion in direct revenue, making tourism the region's top economic driver. It is TOTA's aim, through the focus on Responsible Tourism, to ensure that for decades to come, the region will have a healthy and sustainable economic, social, environmental, and cultural future.
About the Thompson Okanagan Tourism Association
The Thompson Okanagan Tourism Association (TOTA) is a non-profit society, governed by an elected Board of Directors, which represents business and community tourism interests throughout the region, and is supported by and representative of Destination British Columbia. It is an industry-led organization that represents and supports all business and community tourism interests in the region, while also helping to implement provincial tourism policies. For more information, visit totabc.org.
For further information:
Media Contact:
Ellen Walker-Matthews
Vice President, Destination & Industry Development
Thompson Okanagan Tourism Association
TOTA Receives Second Major International Award This Year For Leadership In Sustainable Tourism
Thompson Okanagan Tourism Association
NEWS RELEASE
For Immediate Release
September 24, 2018
Montego Bay, JAMAICA
The Thompson Okanagan Tourism Association (TOTA) has been awarded North America’s Responsible Tourism Award 2018 at the 25th Annual World Travel Awards. The Awards Gala, which was hosted in Montego Bay this past weekend, is highly regarded as one of the most important hospitality events of the year, with government officials, industry leaders, and international media in attendance.
Frank Antoine (TOTA Chair) and Glenn Mandziuk (TOTA President & CEO) with the award for North America’s Responsible Tourism 2018
The World Travel Awards is a renowned global initiative, founded in 1993, that celebrates distinction and recognizes collective success in the travel and tourism industry. Throughout the past 26 years, the coveted Awards have grown to set the benchmark for excellence across the globe.
This recognition comes on the heels of another international accolade, with TOTA taking home the Tourism for Tomorrow Destination Award at the World Tourism and Travel Council’s Global Summit in Argentina earlier this year.
“We are so very honoured to be receiving this international award for the work we are doing in this important area of tourism management”, said Glenn Mandziuk, President and CEO of TOTA. “This recognition does not come without a great deal of effort and collaboration from industry, communities and partners who have come together with a common belief in the critical nature of protecting our economic, environmental, cultural and social systems for future generations”.
TOTA’s commitment to sustainability was established in 2012, when the region’s 10-Year Regional Tourism Strategy, “Embracing Our Potential,” was completed. The strategy, the first of its kind in North America, was officially endorsed by the 90 communities and hamlets, and 33 Indigenous communities in the region, and has provided the roadmap for tourism development since then.
In 2017, the Thompson Okanagan Region was officially certified as the first destination in the Americas to have successfully achieved the Biosphere Sustainable Tourism Destination accreditation from the Responsible Tourism Institute, an international accreditation body that is affiliated to the World Tourism Organization and is a member of the Global Sustainable Tourism Council.
TOTA has also been nominated for the prestigious World’s Responsible Tourism Award 2018, which will be awarded in Portugal on December 1, 2018. Voting is now open and can be found on the World Travel Awards website.
