BC Vaccine Passport: New Scripts and Scenarios on How to Deal with Challenging Situations - go2HR

go2HR has developed a script page for frontline staff to refer to in situations dealing with the new vaccine passport. Their team of HR, health and safety and training experts have developed scenarios which workers could encounter in their workplace, and suggested scripts on how to respond to challenging interactions, including:

• Scenario A: Guest Requests Vaccination Status of Employees/workforce

• Scenario B: Group of Guests with Varying Vaccine Status

• Scenario C: Presentation of Fraudulent Documentation