Flood-Affected Communities Benefit from BC Recovery Funding

Ten BC communities severely affected by the November 2021 floods are receiving $53.6 million in provincial funding to support recovery work and get people back into their communities. Thompson Okanagan communities receiving funds are: Merritt, Princeton and Thompson-Nicola Regional District.

Due to the extreme effects of the flooding on their communities, several local governments are receiving direct grants to assist them in meeting the additional costs pressures of ongoing recovery and infrastructure planning.

This funding is in addition to more than $2.1 billion that Budget 2022 provides to help people recover from last year’s floods and wildfires, and to better protect communities against future climate disasters.

In addition to supporting intermediate temporary housing for displaced residents of Merritt and Princeton, the grants will enable all 10 local governments to:

• take care of initial flood-recovery costs not covered by other assistance programs;

• carry out initial small-scale recovery-related capital projects;

• implement planning, feasibility studies and design work to support resilient infrastructure; and

• restore infrastructure in a way that provides additional resilience to climate events.

Read Announcement →

Merritt Raising Funds for 3D Home Printer

Following November’s catastrophic flooding events, roughly 600 Merritt residents still haven't returned to 250 homes. The City of Merritt considered a variety of different types of homes and discovered that 3D printing is cost-effective and quick.

The next step is raising roughly $700,000 to purchase a $1.3 million 3D printer. The city is hoping to find grants, charities, and donations to get half of the printer’s cost. The cost will be matched by UBC as they have all the engineering and would like to perform case studies.

Learn More →

Updated Destination BC Messaging Guidance on How to Travel in BC This Winter

Both federal and provincial updates to current COVID-19 restrictions and border measures are now reflected in Destination BC’s Winter Travel Guide, which provides key messaging, information and infographics, and resources for BC’s tourism industry as it relates to travel to and within BC.

Visitors will need to know what rules, recommendations and expectations are in place in BC to keep them, our residents, and our businesses safe, as they travel BC this winter. Refer people to Destination BC’s Know Before You Go page for the latest information; update any info on your site to reflect the latest recommendations.

Download Guide →

Supports Expanded for Flood-affected Residents

People receiving Emergency Support Services due to this fall’s flooding will receive personalized supports delivered by the Canadian Red Cross, the provincial government announced.

Starting on Feb. 1 the federal and provincial governments will provide customized recovery support that includes interim housing and basic needs assistance. A Red Cross case manager will help households access assistance from existing government programs and develop a plan for recovery that can access additional funds to repair or rebuild their primary residences or to relocate to a new community.

The Red Cross is reaching out to those currently receiving Emergency Support Services and those who have indicated they would like to discuss recovery supports.

View Announcement →

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DBC Messaging Guidance for B.C. Tourism Industry | Updated January 18, 2022

Destination BC has updated the Messaging Guidance for B.C. Tourism Industry: How to Travel in B.C. this Winter.

The document provides key messaging, information and infographics, and resources for B.C.’s tourism industry as it relates to travel to and within B.C. this Winter. Topics include travel routes, trip planning, transportation, visitor servicing, health protocols, entry requirements, and proof of vaccination requirements for various activities and businesses. The document will be updated as needed, as the situation evolves.

Coquihalla Hwy Set to Reopen for Commercial Traffic on December 20, 2021

As announced by Transportation Minister Rob Fleming on December 15, the Coquihalla Highway (Hwy. 5) is set to reopen on Monday, December 20, which is well ahead of the previously announced timeline. The reopening of Highway 5 will allow the province to remove the essential designation from Highway 3 and 99.

The reopening, will happen by the end of the day, however, will be for commercial vehicles and inter-city buses only with reduced speeds in place to ensure driver safety. When the Coquihalla reopens to essential traffic, it will not be the same highway as before and travel will take longer, the Ministry of Transportation and Infrastructure advises.

Government has also advised against travel as normal at this time, citing road conditions and rising COVID-19 cases.

The plan is as follows:

• Monday, December 20: Highway 5 – will reopen to commercial traffic.

• Monday, December 20: Highway 99 – the essential travel restriction from the junction of Highway 99 and Lillooet River Road to the BC Hydro Seton Lake Campsite access in Lillooet is expected to be lifted. The vehicle weight restriction of no more than 14,500 kg will remain.

• Tuesday, December 21: Highway 3 – the essential travel restriction between the junction of Highways 5 and 3 in Hope to the west entrance to Princeton from Highway 3 will be removed 24 hours after Highway 5 opens.

While the work is ongoing to repair the damage done, people can still travel to connect with family and enjoy winter recreation by driving an alternate route, taking a bus, or flying.

Travellers are reminded to visit the DriveBC website for updates on BC road conditions and advisories.

Key Links

Visit DriveBC for Updates →

View Announcement →

Winter Travel Toolkit for B.C. Tourism Industry | Updated December 16, 2021

Download Winter Travel Toolkit

British Columbians have faced unprecedented challenges from severe weather and flooding that have impacted the normal ability to travel between the Lower Mainland and the rest of the province.

While the work is ongoing to repair the damage done, we can still travel to connect with family and enjoy winter recreation if we plan ahead and prepare for situations that can shift rapidly. Many of us are eager to travel and see family and friends this winter.

This toolkit is designed as a guide for operators with the information needed by the public to plan travel in British Columbia this winter.  Operators can share this document, include the information in their communications, and provide links on their website.

People can get from the Lower Mainland to the Interior by driving via Highway 99 as of Dec 20, via Highway 3 as of Dec 21, and via the United States. They can also take advantage of the lower rates and extra capacity a number of airlines have added, or travel via existing commercial bus operators.

Situations can evolve rapidly, and we’ll do our best to keep everyone informed by updating this toolkit and the links to critical information that should reflect changes to travel information.

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Interior Health Resources for Food Service Establishments

The following links provide information that may help you address, remediate and manage operations to ensure public health safety, during and after flooding or landslide events. It’s important that you follow your emergency response plan.

• Power Outages at Food Facilities: Food safety considerations for operators after a power outage (e.g., following a flooding/landslide event and power shut-down/evacuation).

• Flood Information for Food Premises: Information for food premises to help prepare for the potential impacts when a flood is imminent, and when re-entering premises and cleaning up to resume normal operations.

• Drinking Water and Use Notifications: General information on drinking water notifications and food preparation and service. Floods and landslides will often result in public water advisories.

• Assessing Sewage Disposal Systems for Damage after an Emergency Event : Information on how to contact an Authorized Person to assess the status of and repair your system if needed.

• Environmental Public Health – Environmental Health & Licensing – Contacts: Information on how to contact an Environmental Health Officer or Licensing Officer.

Swoop Airlines Announces Air Bridge between Kelowna & Abbotsford

Swoop has added new flights between Abbotsford (YXX) and Kelowna (YLW) for travellers in immediate need of transportation or those travelling to assist in the recovery efforts and emergency response.

These flights are being offered for $79 to $99 all-in, from November 22nd to December 15th. They have also increased flights between Edmonton (YEG) and Abbotsford with fares starting at $49 all-in.

Flights are available 4x weekly until December 15, and 3x weekly from December 16 to January 9.

For up-to-date information on the Abbotsford International Airport (YXX) please visit www.abbotsfordairport.ca.

Disaster Response & Recovery Quick Links

We have compiled emergency preparedness resources to support tourism businesses, communities, and DMO's through this time. We encourage you to share these resources with anyone who may require support:

Official Information:

• River Forecast Centre Flood Warnings and Advisories

• EmergencyInfoBC for evacuation orders and alerts

For Trip Planners:

• Destination BC's "Know Before You Go"

• Thompson Okanagan’s “Know Before You Go”

Emergency Preparedness:

• B.C. Guide to develop a household emergency plan

• go2HR Emergency Planning Resources for Tourism Operators including templates, tools, and checklists

• PreparedBC's 3 Steps for Preparedness

Emergency Response:

• Red Cross Support Centre or call 1 800 863-6582 for support

• Insurance Bureau of Canada (IBC) can provide answers to individuals and businesses with insurance questions and concerns.

• Recovering after a flood - Guide from the provincial government

For future reference, resources can be found on the TOTA Emergency Preparedness page.

Register in TOTA's Emergency Contact Database

We request that tourism companies in the Thompson Okanagan region complete the Emergency Contact form to help TOTA's Crisis Management Coordinator support you and other communities in a crisis situation.

Employee Support During Floods & Other Natural Disasters: Tips & Resources from go2HR

go2HR has shared a list of practical things employers can do to help support employees during and after a natural disaster:

1. Check in – Remember that employees may be dealing with the impacts of a disaster both at home and at work. Check in regularly with them and encourage them to do the same. Where possible, provide support such as contact information for your employee family assistance program, benefits provider, employment insurance or mental health resources.

2. Communicate – During and after a disaster, communication will be critical. Provide ongoing communication, updates and information using as many channels as possible (texts, email, social media, phone, communication apps, etc.). Access to power may be limited or interrupted during a disaster so be sure to keep messages brief and concise.

3. Offer flexibility – Often in times of disaster, individuals, businesses and communities join together to support each other. While some employees may need time off to deal with their personal situations, others may have a desire to be involved in clean up or rebuilding efforts however they may not be able to financially afford to take the time off. Offer flexibility such as additional time off (paid or unpaid), alternate work schedules, or adjust shift start/end times for employees who need or seek to be involved.

4. Move forward – As the initial shock and emergency response period passes and recovery efforts start, everyone’s attention will turn to regaining a sense of normalcy. Employees will want and need to know what is happening in their workplace and what is expected of them. Be sure to let your employees know how the business has been impacted and their job/shifts, etc. as a result. Depending on how your business has been impacted, this may include communicating information such as:

• When they can expect to get back to work

• What their schedule will look like

• What they should do if they need additional time off to deal with insurance, clean up or other personal challenges related to the flood

• What they should do if they are working from home and their work equipment has been damaged, etc.

As recovery and clean-up efforts start to get underway, it is important to recognize that it will take time and that individuals will respond and process the events in their own way.

Additional Mental Health Resource

• Tips for Coping with Natural Disaster Stress - If you or your employees are feeling stressed or anxious, you are not alone and support is available. The Canadian Mental Health Association (CMHA) BC offers tips and resources to help cope with natural disaster stress.

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Routes for Travellers to Return Home Due to Emergency Response

By Road

For the latest updates on road closures and conditions, visit DriveBC.ca.

The Canada Border Services Agency (CBSA) has confirmed that travellers who must transit through the United States to get to their residence in Canada are exempt from the COVID-19 pre-arrival test (S1.T2.I20), the test in Canada (S2.T2.I14), and quarantine requirements (S2.T1.I14).

Pre-existing exemptions within the Orders in Council (OIC) can be applied to travellers in this situation who must enter Canada through the United States to return to their habitual place of residence in Canada due to geographical constraints.

By Air

The Kelowna International Airport (YLW) and other airports are working with its airline partners to add more capacity between Vancouver and Kelowna in an effort to get B.C. residents home safely.

Air Canada has added more seats to/from Kelowna (YLW) for Nov. 17/18/19 & Kamloops (YKA) for Nov. 17 to respond to highway closures and to move emergency medical supplies and passengers. This new capacity is available through AirCanada.com.

Affordable flights between Abbotsford and Kelowna will fly 6 days a week beginning Tuesday, November 23rd for only $79.00-$99.00. To book a flight visit FlySwoop.com.

Tips to Prepare for a Landslide - Province of British Columbia

Landslides are the down-slope movement of rock or debris. As more homes are built onto steep slopes, landslides become a greater hazard for both people and buildings.

It’s important to take time to prepare and understand what to do before, during and after a major landslide.

Get prepared

The best way to prepare for a landslide is to be aware of changes that could signal one. To report suspected landslide indicators, call the 24-hour provincial toll-free number at 1-800-663-3456, contact 9-1-1 or call your local fire, police or public works department.

Landslide or debris flow indicators may include:

• Sudden changes in stream flow

• Rapid changes or pulses in stream flow (e.g. changes in volume) or pulses of sediment (e.g. changes from clear to murky water)

• Abnormally dirty water

• Accumulation of large logs or debris

• Rapid accumulation of sediment or bed-load along a flat section of a creek channel

• Tension cracks near the top of a slope

• Falling rocks or boulders or flowing or sliding soil. This may precede a much larger landslide

Stay safe

Leave the area immediately if you observe the following:

• A faint rumbling sound that increases in volume

• Unusual sounds, such as trees cracking or boulders knocking together

• If you are caught in a landslide with no option to evacuate, curl in a tight ball and protect your head and neck

Landslide information guide

Prepare your household, protect your property and know what to do if a landslide occurs. 

• Landslide Information Guide (PDF, 2.05MB)

For more information or inquiries about this guide, please contact us at PreparedBC@gov.bc.ca.

BCEDA Resources for Flood Impacted Individuals & Businesses - Google Docs

The BC Economic Development Association (BCEDA), has made a resource guide available on Google Docs, which contains information for individuals and businesses that have been impacted by the flooding in BC.

This guide contains information on travel, weather, pets & livestock, community information and ESS locations, sandbag locations, Red Cross, health, disaster financial assistance, Employment Insurance and much more.

IF you have a resource that you think should be added you can email info@bceda.ca

Local Economic Recovery & Restart Toolkit

The British Columbia Economic Development Association (BCEDA) is pleased to announce the launch of their newest manual as part of the Economic Disaster Recovery and Resiliency Program. The Local Economic Recovery and Restart Toolkit provides a collection of resources developed to assist local councils, organizations and individuals involved in community economic recovery following an emergency such as the COVID-19 pandemic, wildfires and floods.

As noticed during COVID-19, disasters can fundamentally change the social and economic makeup of impacted communities. The better a community can recognize these impacts, the better they are positioned to take actions that will spur a more rapid economic recovery. This manual is designed to help local and indigenous governments be better prepared for when the next disaster strikes and help complement current efforts to overcome the economic impacts of COVID-19.

Topics Include:

• Local Economic Recovery Committees

• Managing Economic Recovery Centres

• Economic Recovery Action Plans

• Economic Recovery Communication

• Mental Health

Templates Include:

• Local Economic Recovery Committee - First Meeting Agenda

• Economic Recovery Manager - Duties and Responsibilities

• Media Release - Opening of an Economic Recovery Centre

• Economic Recovery Centre Intake Form

• Economic Recovery Centre Daily Briefing

• Economic Recovery Communication Strategy