Tourism Kelowna Visitor Experience Team Renamed Community & Visitor Engagement
To acknowledge Tourism Kelowna's dedication to both the local community and to visitors from outside of the Central Okanagan, Tourism Kelowna has changed the name of the Visitor Experience department to Community & Visitor Engagement.
The shift towards this new name has happened naturally, particularly since the 2018 opening of the Kelowna Visitor Centre (KVC), which is now a community hub providing valuable services to both residents and visitors. During the past year, local traffic to the KVC was the highest ever, with 64% of traffic being made up of residents, an increase from 52% in 2020. The KVC's reputation is a community-shared value and hub for the Central Okanagan.