Thompson Okanagan Tourism News Summary | Week of 2022-07-04

Updates, webinars, events, opportunities to get involved, resources, and research to support Thompson Okanagan tourism professionals.

Midnight Musings from the TOTA Team Hi there, The Thompson Okanagan Tourism Inspiration Centre is open for the season! Operated by TOTA, the Tourism Inspiration Centre is located on Highway 97C (Okanagan Connector), just outside Peachland and easily accessed when traveling east from Vancouver, the Lower Mainland, or Kamloops via Merritt. Typically, the Tourism Inspiration Centre welcomes over 45,000 visitors a season, offering excellent trip planning resources and services. We are proud to have a group of keen, knowledgeable Tourism Visitor Information Counselors who can assist in making your Thompson Okanagan experience outstanding by providing advice on activities, accommodations, events, and other regional information and updates. In addition to the valuable information and suggestions provided by the counselors, there are a host of brochures and guides available, directing visitors to: Events and Activities Maps Hiking and cycling trails Tourism guides featuring the best to do and see across the Thompson Okanagan. The retail shop offers a variety of snacks, clothing, and gifts, with many sourced from local producers and suppliers. The rest area has daytime RV and bus parking, as well as free electric vehicle charging stations. The centre recently installed solar panels to further TOTA's commitment to sustainability, and there is a newly constructed deck, with spectacular views of Okanagan Lake and a soon-to-be-opened covered patio. In addition, the Tourism Inspiration Centre will become the home of the Indigenous Artisan’s Trail (IArT) Venue, providing visitors with the opportunity to learn about arts and culture in the region. The IArT Venue is available to rent to host public and private events. Due to the great location and high volume of visitors, the Tourism Inspiration Centre offers a fantastic opportunity for tourism companies in the Thompson Okanagan to promote services and product through outdoor billboards, brochures, and on-site exhibits.  The Tourism Inspiration Centre provides a tremendous welcome to the region and is an excellent location for anyone to learn more about the region, and B.C. in general. Feel free to stop by to say hello to the Tourism Inspiration Centre team and share information about your tourism experience! To schedule a meeting with the team or inquire about promotion opportunities, email [email protected]. - The TOTA Team   Newsletter Contents Crisis Communications TOTA News News Highlights Upcoming Dates Resource Roundup Research Spotlight   Crisis Communications Register in TOTA's Emergency Contact Database Tourism companies in the Thompson Okanagan region can complete the Emergency Contact form to help TOTA's Crisis Management Coordinator support you and other communities in a crisis situation. Register → TOTA News Fast Facts Thompson Okanagan Tourism Research Summary A roundup of B.C. tourism research to provide an ongoing snapshot of the tourism industry over time. Read More → TOTA Ongoing Business Supports The TOTA team is here to help with the challenges your business is facing. Thompson Okanagan tourism companies can access the following free supports: 1:1 Business Support with a TOTA Resiliency Advisor Business support programs Energy Assessment to improve sustainability and reduce costs Submit a Voice Your Concerns form so TOTA can share the impacts on the tourism industry with government Email [email protected] for quick questions or to share challenges faced by your business News Highlights Border Restrictions to Enter Canada Extended to Sept. 30 The federal government announced Wednesday all existing border restrictions to enter Canada will remain in place until at least Sept. 30. Learn More → Watch Recording of Destination Canada’s Annual Public Meeting On June 23, 2022, Destination Canada hosted their Annual Public Meeting, where the executive team reflected on the challenges and learnings of the past year and shared our forward-looking strategy, which focuses on the best opportunities to support the recovery and resilience of the tourism sector. Watch Now → Harbour Air Announces Summer Flights from Vancouver to Eldorado Resort Marina Flights resume on Saturday, July 9th and there are promotional rates as low as $299 all summer long. This seasonal service will feature one round-trip flight twice a week (Saturday & Tuesday) through September 6th. Learn More → Upcoming Dates Online Workshop: Preparing an Indigenous Cultural Tourism Strategy July 11, 2022 | 9:00 AM - 12:00 PM Host: TOTA SOLD OUT Learn how Indigenous businesses can develop Indigenous Cultural Tourism experiences and how any tourism business can incorporate Indigenous tourism into their offerings. Submit Expression of Interest form to get future opportunities → Wine Growers Symposium & Industry Awards Ceremony Monday, July 11, 2022 | 10:00 AM - 2:00 PM Host: Wine Growers BC, Canada, Ontario, & Nova Scotia Wine Growers British Columbia (WGBC) is co-hosting a virtual Canadian Wine Growers Symposium and Annual Awards Ceremony with high profile speakers addressing emerging political and market trends and impacts of the pandemic, followed by the Wine Growers Canada and Wine Growers British Columbia Industry Recognition Awards. Registration is complimentary for industry professionals. Learn More & Register → Destinations International Annual Convention Jul 19, 2022 – Jul 21, 2022 | 1:00 PM Host: Destinations International Learn More & Register → Market Research for Your Business Package Jul 31, 2022 | 11:00 AM – 12:00 PM Host: Small Business BC In this two-part seminar package, Small Business BC’s Market Research expert, Mark Eversfield will teach you the important steps of gathering both secondary and primary market research. You will learn how ask the right questions, collect key data, and interpret that information to help you make strategic business decisions. Learn More & Register → View Webinar Calendar → View Event Calendar → Resource Roundup BCHA Participates in Fully Funded Hotel Operations Services Skills Training Project BCHA has partnered with the Progressive Intercultural Community Services Society (PICS) and Western Community College to offer a 23 week online “Hotel Operations Services Skills Training Program”. This program is designed to train 30 candidates who are currently unemployed or under employed in the Okanagan area and deliver them to industry trained and ready to work. The training is fully funded and will focus on readying the candidate for meaningful work in the hotel industry. Learn More → Pour More BC Program Wine Growers British Columbia is relaunching the Pour More BC program to support our local BC restaurant industry and connect you with consumers craving local wine and food experiences. Learn More → Research Spotlight Measuring Canadian Travel Patterns - Thompson Okanagan Research data created by Environics Analytics to help the travel and tourism industry understand the impact of the worldwide COVID-19 pandemic as it relates to Domestic Overnight Visitors within Canada. BCRTS Research Roundup Custom reports from the BC Regional Tourism Secretariat (BCRTS) research program and highlights from a variety of sources including Destination Canada, Destination BC, Travel and Tourism Research Association, Destination Analysts, UNWTO, BCHA/STR, Destination Think, and Environics Analytics. Corporate Sponsors: Connect with TOTA: Subscribe to TOTA News Updates Thompson Okanagan Tourism Association (TOTA), 2280-D Leckie Road, Kelowna, British Columbia V1X 6G6, Canada Unsubscribe Manage preferences

Thompson Okanagan Tourism News Summary | Week of 2022-06-27

Updates, webinars, events, opportunities to get involved, resources, and research to support Thompson Okanagan tourism professionals.

Midnight Musings from the TOTA Team Hi there, With the busyness of summer now underway, we can be grateful that this June looked very different from last year, when B.C. experienced record high temperatures under a heat dome, which led to wildfires, evacuations, and the tragic destruction of the Village of Lytton on June 30. Lytton is rebuilding slowly and still accepting donations to support the community. While last year was extreme, it’s important to remember that natural disasters, big and small, can occur with little notice and disrupt regular business operations. Residents and tourism operators are encouraged to plan ahead for potential risks through the practice of Emergency Preparedness. In many cases, time is limited in a crisis, with an urgent need to respond. Emergency Preparedness can be beneficial for tourism businesses to minimize damage and increase recovery time. Here are some resources to support tourism operators with emergency preparedness: TOTA's Role in Regional Destination Management In May 2022, the Province of BC released the BC Tourism Emergency Management Framework, which states that the role of Regional Destination Management Organizations (RDMO) like TOTA is to: Work directly with local tourism partners and lead, in collaboration with DBC, on the planning, creation, distribution and delivery of emergency management training tools for tourism operators and community destination management organizations. Lead in local emergency response through providing connections between emergency operations centres and tourism operators for emergency support services (ESS) and visitor redirection. TOTA employs a Crisis Management Coordinator, who regularly engages with Emergency Management BC, to closely monitor the region and work with impacted communities, tourism businesses, Indigenous partners, and other parties. In an emergency, TOTA’s Crisis Management Plan is activated, with several team members adapting their roles to share key communications and guidance for trip planners and visitors on ThompsonOkanagan.com, and tourism businesses through the TOTA News Centre. As well, tourism professionals can connect with a TOTA team member for free 1-on-1 support through the Thompson Okanagan Tourism Resiliency Program or request support any time by emailing [email protected]. Register in TOTA's Emergency Contact Database Tourism companies in the Thompson Okanagan region can complete the Emergency Contact form to help TOTA's Crisis Management Coordinator connect directly with the appropriate team member in a crisis situation. Register Your Emergency Contact Info → Emergency Preparedness Resources For general and B.C. tourism specific Emergency Preparedness resources, such as links to official information sources, checklists, templates, and support services, visit and bookmark the following for future references: TOTA Emergency Preparedness page Destination BC Learning Centre Safety & Emergency Preparedness section go2HR Safety Basics section Your regional district’s website for local updates and advisories BC Centre for Disease Control Health Info, for guides like the Extreme Heat Preparedness Guide Start Planning The best time to prepare is now. Remember to share your emergency plan with your team members. If you require further assistance, feel free to contact us at [email protected]. Let's make this a tremendous summer season for all, stay safe, stay informed, and have fun! - The TOTA Team   Newsletter Contents TOTA News News Highlights Upcoming Dates Get Involved Resource Roundup   TOTA News Fast Facts Thompson Okanagan Tourism Research Summary A roundup of B.C. tourism research to provide an ongoing snapshot of the tourism industry over time. Read More → 85 Sustainable Companies in the Thompson Okanagan Now Listed in Biosphere Search Engine of Sustainable Consumer Choices The BiosphereSustainable.com website is now available, which allows people to learn about the good practices and sustainable efforts of companies and destinations around the world, showing how they contribute to the fulfilment of the 17 Sustainable Development Goals of the United Nations 2030 Agenda. Visit BiosphereSustainable.com Website → View Thompson Okanagan Biosphere Company Listings → Energy Efficiency Tips: About Renewable Natural Gas  Renewable Natural Gas (RNG) will play a significant role in decarbonising businesses by leveraging existing gas pipeline systems. Renewable Natural Gas (RNG) is made from organic waste produced by everyday activities. As organic matter such as food decomposes, it releases biogas which when cleaned produces methane, also known as Natural Gas. As this methane is produced through organic resources it is considered completely biogenic or carbon neutral. FortisBC is offering renewable and low carbon gases to customers as part of the 30BY30 target to reduce its customers’ greenhouse gas (GHG) emissions by 30 per cent by 2030 in support of the CleanBC Roadmap to 2030. To learn more about renewable natural gas and other ways to reduce your business' carbon footprint, register for a free Energy Assessment or connect with TOTA’s Energy Analyst at [email protected].   Read More → TOTA Ongoing Business Supports The TOTA team is here to help with the challenges your business is facing. Thompson Okanagan tourism companies can access the following free supports: 1:1 Business Support with a TOTA Resiliency Advisor Business support programs Energy Assessment to improve sustainability and reduce costs Submit a Voice Your Concerns form so TOTA can share the impacts on the tourism industry with government Email [email protected] for quick questions or to share challenges faced by your business News Highlights B.C. Wine Industry Welcomes Six New Sub-Geographical Indicators The Ministry of Agriculture and Food announced the approval of six new sub-Geographical Indications (sub-GIs) located in the Okanagan Valley, British Columbia. The sub-GIs, recognized as Summerland Valleys, Summerland Lakefront, Summerland Bench, East Kelowna Slopes, South Kelowna Slopes, and Lake Country, are now protected terms under BC law representing a geographical area of origin for 100% BC VQA wine. Read the proposals and technical reports behind each new BC sub-GI at BCVQA.ca. Learn more about each of the wine regions of British Columbia at WineBC.com.   B.C. Strengthens Actions to Prepare for Climate Change with New Strategy The Province released B.C.’s Climate Preparedness and Adaptation Strategy. The strategy strengthens B.C.’s collective capacity to anticipate, prepare for, and respond to the impacts of climate change. This includes sudden events like wildfires, floods, and heatwaves as well as changes that happen more slowly like rising sea-levels, receding glaciers, and shifting ecosystems. Actions fall under four key pathways that work to strengthen the foundations for success, build safe and healthy communities, foster resilient species and ecosystems, and advance a climate-ready economy and resilient infrastructure. Learn More → Destination Canada Corporate Strategy: Canada’s Tourism Renaissance Destination Canada published a new corporate strategy and 3-year plan for recovery entitled Canada’s Tourism Renaissance. This summary highlights Destination Canada’s work to support the 225,000 small and medium-sized tourism businesses across Canada and their communities by driving sector recovery from the pandemic, as well as taking action towards a better future. View Strategy → Upcoming Dates Online Workshop: Preparing an Indigenous Cultural Tourism Strategy July 11, 2022 | 9:00 AM - 12:00 PM Host: TOTA Learn how Indigenous businesses can develop Indigenous Cultural Tourism experiences and how any tourism business can incorporate Indigenous tourism into their offerings. Learn More & Register → Wine Growers Symposium & Industry Awards Ceremony Monday, July 11, 2022 | 10:00 AM - 2:00 PM Host: Wine Growers BC, Canada, Ontario, & Nova Scotia Wine Growers British Columbia (WGBC) is co-hosting a virtual Canadian Wine Growers Symposium and Annual Awards Ceremony with high profile speakers addressing emerging political and market trends and impacts of the pandemic, followed by the Wine Growers Canada and Wine Growers British Columbia Industry Recognition Awards. Registration is complimentary for industry professionals. Learn More & Register → Destinations International Annual Convention Jul 19, 2022 – Jul 21, 2022 | 1:00 PM Host: Destinations International Learn More & Register → Market Research for Your Business Package Jul 31, 2022 | 11:00 AM – 12:00 PM Host: Small Business BC In this two-part seminar package, Small Business BC’s Market Research expert, Mark Eversfield will teach you the important steps of gathering both secondary and primary market research. You will learn how ask the right questions, collect key data, and interpret that information to help you make strategic business decisions. Learn More & Register → View Webinar Calendar → View Event Calendar → Get Involved UNWTO Awake Tourism Challenge & Startup Support Program to Accelerate Sustainability The World Tourism Organization (UNWTO) has launched the Awake Tourism Challenge, a competition and program to find and support innovative startups working to advance the United Nations Sustainable Development Goals. Deadline to submit your application: October 15, 2022 Learn More → P.E.A. (People. Environment. Achievement.) Awards P.E.A. (People. Environment. Achievement.) Awards is the UK’s leading sustainability and climate awards, honouring the individuals and teams behind the products, services, and businesses that are changing the face of our planet. The P.E.A. Awards identifies and celebrates the green heroes who are taking matters into their own hands and providing inspiring alternatives to business as usual. These sustainability pioneers are recognised and rewarded at a glamorous green carpet event. Winners will receive a high-profile editorial in My Green Pod magazine distributed online to over 7 million people. It is free to nominate yourself, a colleague, a team, a product, or a business in multiple categories. Nominations close August 31, 2022. Learn More & Submit Nomination → Okanagan Valley Nominated for 10Best Readers' Choice Travel Awards  The Okanagan Valley has been nominated for USA Today’s 2022 10Best Readers' Choice Travel Awards! An expert panel selected Okanagan Valley as a contender for Best Wine Region category, out of more than 250 North American grapegrowing regions. Voting ends Monday, July 18 and winners will be announced on 10Best on July 29 at 9AM PT. Vote for Okanagan Valley as Best Wine Region → SURVEY | BC 2030 Olympic & Paralympic Feasibility Team The BC 2030 Feasibility Team announced exciting new details for the BC 2030 Olympic and Paralympic Games bid, including a venue map and additional information on the concept behind the Indigenous-led Games in B.C. The group has now entered its engagement phase to learn how the games can be delivered to benefit B.C. province-wide. All British Columbians are encouraged to take the survey and share your perspective. Learn more about the 2030 Games Engagement → Resource Roundup Staying Safe During High Temperatures With higher temperatures starting to settle in, it is important that employers are aware of the effects heat can have on their workers, and are taking action to prevent heat stress. go2HR has put together some practical resources to provide employers with information, including appropriate control measures that may help to reduce the effects of heat exposure in the workplace. Learn More → Find BC Indigenous Businesses with the ITBC Trip Planner App The Indigenous BC Trip Planner app is a trip planning and educational tool that guides visitors through the Indigenous territories of BC and their unique, immersive experiences. Use the app to discover places to go, places to stay, and things to do in BC. Find authentic Indigenous experiences and businesses, learn common Indigenous words and phrases, and hear traditional songs, stories, and legends. Tourism businesses can share the app with their guests or connect with Indigenous businesses to discuss potential partnerships. Download App → Business Tips on Welcoming 2SLGBTQIA+ Travellers from Tourism Kelowna Tourism Kelowna has shared an article for businesses, including business practices to consider and how to assess if you’re ready to welcome 2SLGBTQIA+ travellers, a valuable market made up of highly-educated individuals with disposable income seeking businesses that align with their values. View Article → 11 Travel Terms & Hospitality Industry Trends Hotel News Resource has shared a glossary of post-pandemic travel terms and trends, such as trip stacking, buddymooning, and revenge travel. Check out the glossary and plan how your business can take advantage of these current trends in the Thompson Okanagan. Learn More → Corporate Sponsors: Connect with TOTA: Subscribe to TOTA News Updates Thompson Okanagan Tourism Association (TOTA), 2280-D Leckie Road, Kelowna, British Columbia V1X 6G6, Canada Unsubscribe Manage preferences

Thompson Okanagan Tourism News Summary | Week of 2022-06-20

Updates, webinars, events, opportunities to get involved, resources, and research to support Thompson Okanagan tourism professionals.

Midnight Musings from the TOTA Team Hi there, In June, Canada recognizes Indigenous History Month and Indigenous Peoples Day on June 21. These dates provide an opportunity for Canadians to learn more about the rich and diverse cultures, voices, experiences, and histories of First Nations, Inuit, and Métis peoples. This month and throughout the year, the Thompson Okanagan Tourism Association (TOTA) acknowledges that: The Thompson Okanagan region is situated on the traditional, unceded territory of three Interior Salish nations: the Syilx, Secwépemc, and Nlaka'pamux peoples. As well, the Thompson Okanagan includes land and water routes that were created and used, both historically and presently, by Indigenous peoples as seasonal travel and trade routes. The TOTA office and Tourism Inspiration Centre are situated on the traditional, unceded territory of the Syilx Okanagan People. We are grateful to have the opportunity to create, collaborate, play, and work on these lands. You can learn more about the land acknowledgement and First Nations in the Thompson Okanagan at TOTABC.org/land-acknowledgement. Indigenous Tourism Initiatives Since 2016, TOTA and Indigenous Tourism British Columbia have collaborated on Indigenous tourism development initiatives through a jointly hired Regional Indigenous Tourism Specialist. The Indigenous Tourism Specialist is working to: Increase Indigenous tourism businesses and experiences; Grow partnerships that align with Indigenous tourism community; Share knowledge about Indigenous tourism practices; Inspire tourism industry to embrace and take action to increase Capacity within the region through partnerships. To achieve these goals, the Indigenous Tourism Specialist will consult with Indigenous leaders, communities, and businesses in order to build strong lasting relationships with the Indigenous communities and businesses. Current and upcoming initiatives include: Indigenous tourism training sessions for Indigenous and non-Indigenous tourism operators, such as the upcoming online workshop “Preparing an Indigenous Cultural Tourism Strategy” on July 11. Indigenous Tourism landing page on ThompsonOkanagan.com consumer website, with information, experience listings, and events. Indigenous Artisan Trails (IArT) Mobile Gallery Artist Program for artists to feature and sell artwork and artisan products from the Thompson Okanagan Tourism Inspiration Centre on Route 97 near Peachland. Partnership with Wines of British Columbia to 1. Highlight BC wine and Indigenous food pairings on the Perfect Pairing Recipes page; 2. highlight Indigenous tourism experiences on the Wines of BC Explorer App; and 3. Host Indigenous influencer, Suzette Amaya, on a Thompson Okanagan wine and Indigenous cultural experience tour. Reconciliation through Conversations and Indigenous Tourism Experiences at Meet Me on Bernard in Kelowna on Tuesdays, beside Westbank First Nations Sncewips Heritage Museum. Incorporate Reconciliation in internal organization practices as "Sustainable Development Goal #18", including employee training and familiarization tours, formal agreements with Indigenous communities, and addition of Indigenous sourced retail and office supplies. Get Involved To learn more about Indigenous tourism, TOTA’s initiatives, and how your business can get involved, visit TOTABC.org/Indigenous and feel free to email the Indigenous Tourism Specialist at [email protected]. - The TOTA Team   Newsletter Contents Crisis Communications TOTA News News Highlights Upcoming Dates Get Involved Resource Roundup   Crisis Communications Notice to Take Pre-Cautions Due to Okanagan Lake High Water Levels and Mission Creek Flooding The Central Okanagan Emergency Operations Centre has been activated due to rising water levels in creeks and streams and flowing into Okanagan Lake. Central Okanagan Emergency Operations recommends that property managers with waterfront and flood-prone areas take pre-cautions, as any wind, rain, or wake from boats has the potential to cause further erosion and damage to waterfront property and structures. For the most up to date information, visit the Emergency Details & Update page or CORDEmergency.ca. For tourism related questions, concerns, or challenges, feel free to connect with TOTA's Crisis Communications Coordinator by emailing [email protected]. Read More →   Government Launches Preparedness Plan for Heat Events, Heat Alert (BC HARS) The Province of B.C. is launching the BC Heat Alert and Response System (BC HARS) to help ensure people, First Nations communities, and local governments have the tools they need to stay safe during heat events. Under BC HARS, the Province is prepared to issue a Broadcast Intrusive alert for extreme heat emergencies. The Province is also bringing in additional measures to bolster B.C.’s ambulance system to better respond to a significant increase in 911 calls during a heat emergency. Learn More →   Vaccine Mandates for Domestic Travellers, Transportation Workers & Federal Employees Suspended as of June 20, 2022 The government announced that as of June 20, 2022, the vaccination requirements are suspended for domestic and outbound travel, federally regulated transportation sectors and federal government employees. The key impacts to travellers and transportation workers are: As of June 20, the vaccination requirement to board a plane or a train in Canada will be suspended. Federally regulated transport sector employers will no longer be required to have mandatory vaccination policies in place for employees. Due to the unique nature of cruise ship travel, vaccination requirements for passengers and crew of cruise ships will continue to remain in effect. Masking and other public health protection measures will continue to be in place and enforced on planes, trains, and ships. Current border measures, including the existing vaccination requirement for most foreign nationals to enter Canada, and quarantine and testing requirements for Canadians who have not received their primary vaccine series, remain in effect. View Announcement → View Current Canadian Travel Information → TOTA News Energy Efficiency Tips: About Heat Pumps A heat pump is an energy efficient alternative to furnaces and baseboard heaters. Heat pumps act like reverse refrigerators transferring heat from a cool space to a warm place. Alternatively heat pumps can also work as air conditioners. During the cool weather, heat pumps move heat from cool space outdoors to warm the indooars. During the cooling season, heat pumps move heat from the indoors into the outdoor space. As heat pumps transfer heat rather than generate heat, they can be quite efficient as compared to traditional heating systems. If interested, you can connect with the TOTA Energy Analyst who can help you in finding the right energy efficiency solution for your business and inform you of the various rebates available from FortisBC. Learn More → TOTA Ongoing Business Supports The TOTA team is here to help with the challenges your business is facing. Thompson Okanagan tourism companies can access the following free supports: 1:1 Business Support with a TOTA Resiliency Advisor Business support programs Energy Assessment to improve sustainability and reduce costs Submit a Voice Your Concerns form so TOTA can share the impacts on the tourism industry with government Email [email protected] for quick questions or to share challenges faced by your business News Highlights TIABC Releases Highway Signage Policy The Tourism Industry Association BC (TIABC) has been working to address the ongoing concerns regarding the province-wide maintenance and replacement of service and attraction highway signage, an important component of wayfinding for visitors to B.C. TIABC developed a comprehensive list of the core issues regarding the current signage policy and subsequently developed the TIABC Policy on Province-wide Maintenance & Replacement of Service & Attraction Highway Signage. Read TIABC's Highway Signage Policy Document →   Permanent Repairs Begin Soon to Coquihalla and Highway 1 Permanent repairs to flood-damaged sections of the Coquihalla (Highway 5) and Highway 1 will soon be underway. Work is expected to be substantially complete by winter. All efforts will be made to minimize traffic disruptions during peak travel hours and crews will work overnight when possible. Learn More →   Survey Confirms Importance of Trails and Outdoor Recreation to British Columbians A new online poll conducted on behalf of the Outdoor Recreation Council of British Columbia shows that British Columbians are enthusiastic about outdoor recreation and support more government investment in the development and maintenance of trails, parks and other recreation amenities in the province. Survey highlights: 7/10 BC residents have participated in outdoor recreation activities in BC in the past 12 months. 3/4 BC residents agree that access to good outdoor recreation opportunities is an important reason they chose to live in their communities. Learn More →   Boating BC Excuses Don't Float Campaign With summer approaching, Boating BC is renewing its call for increased safety on BC’s waterways with a public service advertising campaign reminding BC’s boaters that when it comes to safety, excuses don’t float. View Campaign Page →   ITAC Launches Updated Canadian Pow Wow Website The Indigenous Tourism Association of Canada (ITAC)’s enhanced Pow Wow website (CanadianPowWows.ca) helps travellers locate public Pow Wows near them and invites everyone to experience these authentic cultural celebrations. Pow Wows are powerful Indigenous gatherings and one of the many ways travellers can engage with meaningful Indigenous experiences and expand their understanding of Indigenous culture, throughout National Indigenous History Month and all year round. Learn More →   Big White Ski Resort VP Michael J. Ballingall Honoured with Bill Mackey Award for Outstanding Ski Industry Employee from Far West Ski Association Congratulations to Big White Ski Resort Senior Vice President, Michael J. Ballingall, on earning the the Far West Ski Association’s Bill Mackey Award for Outstanding Ski Industry Employee. Ballingall is the third Big White employee to receive the award, making Big White one only two resorts in North America to have received this award three times. Read More → Upcoming Dates Virtual Events & Webinars Hacking Housing: Team Up to Address Affordable Housing in the Okanagan Jun 23, 2022 | 9:00 AM – 7:30 PM Host: Accelerate Okanagan On June 23, Accelerate Okanagan will host Hacking Housing, a single-day in-person hackathon event to generate innovative solutions addressing housing in the Okanagan Valley, held at the Kelowna Innovation Centre. This event is open to all who are interested in developing an innovative mindset and building creative solutions to a critical challenge faced by our community. Register →   Access Wage Subsidies for Student Workers Info Session June 23, 2022 | 10:00 AM 11:00 AM Host: Tourism HR Canada Learn More & Register →   Forest Enhancement Society 2022-23 Funding Program Information Session Tuesday, June 28, 2022 | 2:00 PM 3:00 PM Host: Forest Enhancement Society of BC (FESBC) The Forest Enhancement Society of BC (FESBC) will be accepting applications to fund projects to assist the Province of British Columbia in reducing wildfire risk and increasing community resiliency to wildfire across BC. FESBC is committed to ensure wildfire risk reduction projects approved by the FESBC board are aligned with both the Ministry of Forests and the BC Wildfire Services Branch priorities and standards. In addition, FESBC is looking to fund projects that minimize emissions associated with open burning by incorporating measures that will increase the levels of waste wood utilization. FESBC gratefully acknowledges the financial support of the Province of British Columbia through the Ministry of Forests. Learn More & Register → Online Workshop: Preparing an Indigenous Cultural Tourism Strategy July 11, 2022 | 9:00 AM - 12:00 PM Host: TOTA Learn how Indigenous businesses can develop Indigenous Cultural Tourism experiences and how any tourism business can incorporate Indigenous tourism into their offerings. Learn More & Register →  Wine Growers Symposium & Industry Awards Ceremony Monday, July 11, 2022 | 10:00 AM 2:00 PM Host: Wine Growers BC, Canada, Ontario, & Nova Scotia Wine Growers British Columbia (WGBC) along with Wine Growers Canada, Wine Growers Ontario and Wine Growers Nova Scotia are hosting a virtual Canadian Wine Growers Symposium and Annual Awards Ceremony with high profile speakers addressing emerging political and market trends and impacts of the pandemic, followed by the Wine Growers Canada and Wine Growers British Columbia Industry Recognition Awards. Registration is complimentary for industry professionals. Learn More & Register →   Destinations International Annual Convention Jul 19, 2022 – Jul 21, 2022 | 1:00 PM Host: Destinations International Learn More & Register → View Webinar Calendar → View Event Calendar → Get Involved Shuswap North Okanagan Rail Trail Fundraising to Connect Sicamous & Armstrong for 2023 The Shuswap North Okanagan Rail Trail Fundraising Committee is raising funds to complete the trail connecting Sicamous and Armstrong for 2023. Each metre of trail surface costs $160 and with 50,000 metres to go, the fundraising goal is $8,000,000. Funds can help leverage government funding to address all the other layers. Invest in the Shuswap North Okanagan Rail Trail →   Donate to Support Lytton Recovery On June 30, 2021, the beautiful Village of Lytton was destroyed by a wildfire. Fort Berens Estate Winery Ltd, based in Lillooet, has a deep connection to the people and community of Lytton. The Fort Berens Winery team launched a fundraising campaign from June 3-12. While the campaign has officially ended, donations are still being accepted to support Lytton. Donate → Resource Roundup Canada's Air Traffic Doubled in May NAV CANADA released traffic figures for the month of May 2022, showing that air travel in Canada is on the rise. With one key hurdle to the resumption of cross-border air travel – pre-entry testing – dropped in April, May saw a 117% increase in traffic over the same month in 2021. Despite the promising report, air traffic still hasn’t recovered to pre-pandemic levels. NAV CANADA's numbers indicate air traffic in Canada in May was nearly 15% lower than May 2019. The data demonstrates a clear direction towards industry recovery and Canada’s airlines are still banking on a busy summer of travel to continue the momentum. View Report →   go2HR Regional Workforce Profiles go2HR released Regional Workforce Profiles to support employers and people seeking work in the tourism and hospitality sector. The Workforce Profiles describe 11 profiles of the 2021 tourism and hospitality workforce, including demographic information to better understand the nuances of the industry workforce and an analysis of how the workforce has changed since the COVID-19 pandemic. Learn More About the Workplace Profiles →   Funding to Reduce Community Wildfire Risks, Enhance Forest Health To reduce wildfires in higher-risk communities, the BC government is providing $25 million in new funding to the Forest Enhancement Society of BC (FESBC). This investment will support community projects that reduce wildfire risk and enhance wildlife habitat, greenhouse gas (GHG) reduction, forest recreation and ecological resiliency. The Forest Enhancement Society of BC (FESBC) is accepting applications to fund projects to assist the Province of British Columbia in reducing wildfire risk and increasing community resiliency to wildfire across BC. FESBC will host a virtual information session via Zoom on June 28 for potential applicants to review the application process on the Forest Enhancement Society’s Information Management System and the guidebook. View Announcement → Register for Info Session →   Post a Job on the go2HR Job Board The go2HR job board is free for tourism and hospitality employers operating in British Columbia. Post jobs and hiring events to find quality employees in Accommodation, Food and Beverage Services, Recreation and Entertainment, Transportation, and Travel Services. The go2HR Job Board receives 20,000 monthly visits from qualified candidates looking for front-line, supervisory, management or executive positions. Learn More & Post a Job → Corporate Sponsors: Connect with TOTA: Subscribe to TOTA News Updates Thompson Okanagan Tourism Association (TOTA), 2280-D Leckie Road, Kelowna, British Columbia V1X 6G6, Canada Unsubscribe Manage preferences

Thompson Okanagan Tourism News Summary | Week of 2022-06-13

Midnight Musings from the TOTA Team

Hi there, Last week, the TOTA Board of Directors and senior staff members met for a regular and in person board meeting at the Summerland Waterfront Resort. It was the first time since October that the board was able to connect in person, to discuss challenges and opportunities for the Thompson Okanagan tourism industry and to hear an update from each of the board members. They reviewed the TOTA’s 2022/23 Regional Operations Plan, which continues to be guided by the Embracing Our Potential 10 Year Regional Strategy, released in 2012 and refreshed in 2020, as well as Destination BC’s priorities and the Province of B.C. Ministry of Tourism, Arts, Culture, and Sport Strategic Framework, focusing on People, Planet, and Prosperity. After two challenging years for Stakeholders and Partners in Thompson Okanagan tourism industry, and promising but uncertain times ahead, it’s more important than ever to develop and deliver sustainable, responsible, and regenerative tourism services and experiences. TOTA will continue to stimulate sustainable growth by embracing the value of tourism through community engagement, innovative leadership in promoting authentic experiences, and inspiring creative collaboration. As a Regional Destination Management Organization (RDMO) TOTA’s key program areas for 2022 include: Marketing: Online Content Development and Amplification of the regional products and experiences  Continued development and communications through ThompsonOkanagan.com, Route97.net, and BCRailTrails.com and social media channels; The 7 Affirmations Pledge; Travel Trade; Travel Media; Projects with Destination BC such as Digital Asset Management and Iconics Place Branding; The Tourism Inspiration Centre on Route 97 near Peachland. Destination Development: Updating Regional Corridor Plans; Development of key regional tourism opportunities such as Hat Creek Ranch, McAbee Fossil Bed, the National Park in the South Okanagan, and BC Rail Trails; Support for communities to recover from floods and fires, particularly Merritt, Princeton, and Lytton; Regional grant funded project management; Accessible tourism development; Indigenous tourism development; Crisis management and communications. Destination Stewardship: Regional certification as a Biosphere Gold Certified Destination; Biosphere Commitment Program to support tourism businesses to align with the United Nations Sustainable Development Goals; Implementing sustainable, responsible business practices as an organization; Measurement of impacts and progress through the BC Tourism Impact Portal and reports to the United Nations International Network of Sustainable Tourism Observatories (INSTO); Measurement of resident sentiment, well-being, and quality of life. Industry Training & Business Advisory: Industry training programs in partnership with Okanagan College through the TOTA Training Centre; One-on-one support for businesses through the Thompson Okanagan Tourism Resiliency Program; Collaboration with the BC Tourism Resiliency Network and Destination BC; Webinars to elevate resources and initiatives of partners. Symphony Tourism Services: As a subsidiary of TOTA, Symphony Tourism Services acts as a social enterprise to provide research, marketing, and consulting services to businesses, communities, destination management organizations, and governments. Reports include Visitor Profiles, Postal Code Analysis, Sector Reports, and Market Segmentation Data. Symphony continues to coordinate digital marketing for Boundary Country and the North Thompson Valley destinations. These programs will be highlighted in newsletters throughout the year, along with opportunities for stakeholders to get involved. If you have any questions about TOTA’s operations plan or programs, feel free to email [email protected]. Get Involved with TOTA There are several ways to get involved with the Thompson Okanagan Tourism Association, including: Register as a Stakeholder: TOTA’s stakeholder model is free in order to embrace all tourism industry participants in the region. By registering and subscribing to email communications, TOTA can better represent the interests of tourism stakeholders in the region and share programs as they become available.    Join the Biosphere Commitment Program: TOTA’s Biosphere Commitment Program guides Thompson Okanagan tourism industry stakeholders in working towards the United Sustainable Development Goals, reducing the impact on and maximizing the benefits for People, Planet, and Profit. Join the Board of Directors: TOTA is seeking several dynamic and experienced tourism professionals to represent key sectors, sub regions, and diversity of the Thompson Okanagan region. Once elected, directors volunteer for a 2 year term in order to help TOTA and stakeholders improve and grow the region’s tourism industry. For more information on the 2022 election and nomination process, contact TOTA at [email protected].

- The TOTA Team

 

Newsletter Contents TOTA News News Highlights Upcoming Dates Get Involved Resource Roundup

 

TOTA News

Thompson Okanagan Tourism Board of Directors Working On Moving Tourism Forward The Thompson Okanagan Tourism Association (TOTA) Board of Directors and Senior Staff members of the Association met at the Summerland Waterfront Resort to discuss the challenges the tourism industry has faced and continues to deal with and how best to move forward. Read More →

The Good News(letter) A summary of good news from around the Thompson Okanagan region, British Columbia, Canada, and other areas around the world. Read More →

TOTA Ongoing Business Supports The TOTA team is here to help with the challenges your business is facing. Thompson Okanagan tourism companies can access the following free supports: 1:1 Business Support with a TOTA Resiliency Advisor Business support programs Energy Assessment to improve sustainability and reduce costs Submit a Voice Your Concerns form so TOTA can share the impacts on the tourism industry with government Email [email protected] for quick questions or to share challenges faced by your business

News Highlights

Random COVID-19 Testing at Canadian Airports for Vaccinated Travellers Dropped Random testing at airports will be temporarily suspended at all airports starting on June 11 to 30. Only unvaccinated travellers will be required to take a test upon entry into Canada. The change is being called a “pause,” with the possibility that it could return. Travellers who don’t meet the vaccine requirements may be turned away at the border, or be required to quarantine for 14 days or until their departure. Click here for up to date information on COVID 19 travel testing and borders. View Travel Guidelines →   Indigenous History Month & Indigenous Peoples Day June is National Indigenous History Month, a time to recognize the rich history, heritage, resiliency, and diversity of First Nations, Inuit, and Métis Peoples across Canada. National Indigenous Peoples Day takes place on the summer solstice, June 21. It’s a special occasion to learn more about the rich and diverse cultures, voices, experiences and histories of First Nations, Inuit, and Métis peoples. Learn how to get involved as a business and as a individual →   Canada Pride Season - June to September Pride Season refers to the wide range of Pride events that take place over the summer (June to September) when LGBTQ2 communities and allies come together to spotlight the resiliency, celebrate the talent, and recognize the contributions of LGBTQ2 communities. Learn how to get involved as a business, including events, social media assets, the Rainbow Registered Business Directory, and LBGTQ2 project funding for non-profit organizations.   Travel by Canadians Continues to be Limited Since Pandemic A recent survey conducted by Abacus Data summarized that travel still isn’t ‘back to normal’ in the eyes of Canadians, and this feeling continues to drive travel desires. More Canadians now believe it’s possible to travel without feeling like we are living in a pandemic (1 in 4), but three quarters still believe that if they want to travel in the next few months, it will feel like ‘pandemic travel’. View Report →   National Unemployment Rate Dips to 5.1% - Women Lead Job Growth Canada’s unemployment rate dropped to 5.1 per cent in May, the lowest level on record, according to recent Labour Force Survey results from Stats Canada. This included a jump in jobs for women as the country added 40,000 jobs last month. The agency said that women across all age groups made up the bulk of hiring in May, with employment steady for men. The participation rate, which looks at workers employed or looking for a job, hit an all-time high of 85 per cent for core-aged women in May. Also to note, there was a rise in employment rate in accommodation and food services (+20,000; +1.9%) for a second consecutive month. The unemployment rate in BC has dropped to a three-year low of 4.5%, which is a rate not seen since July 2019. There are now nearly 100,000 more people working in BC than prior to the pandemic. Learn More →   AccessibleBC Plan Removes Barriers The B.C. Government’s new accessibility plan, AccessibleBC, outlines how provincial ministries will embed accessibility and inclusion in their work and services over the next three years. Implementation of the act is ongoing, with government now set to begin developing two new standards, the Accessible Employment Standard and the Accessible Service-Delivery Standard. Development of accessibility standards will be guided by the overall objective to identify, remove, and prevent barriers that impede full and equal participation by people with disabilities. Barriers include environments, attitudes, practices, policies, information, communications, and technologies and can be compounded by intersecting forms of discrimination. View Announcement → View AccessibleBC Plan →    B.C. Minimum Wage Increased as of June 1 As of June 1, 2022 BC's lowest paid workers will get a pay boost as the minimum wage increases from $15.20 to $15.65 per hour, the highest of any province. The minimum wage increase to $15.65 per hour is tied to British Columbia's average annual inflation rate which was calculated at 2.8% for 2021. View Announcement →   Andrew Peller Exploring Viticulture Potential of Tranquille Farmland in Kamloops Andrew Peller Ltd., a name associated with award-winning premium and ultra-premium brands including Peller Estates, Black Hills, Sandhill, Tinhorn Creek, Red Rooster, and Gray Monk, announced the signing of a Memorandum of Understanding with Ignition Tranquille Developments Ltd. to explore the viticulture potential for the Tranquille farmland in Kamloops, B.C. Andrew Peller Ltd. will start microclimate data collection and micro-soil analysis to determine which grapes will be best suited for the land. After two years of data collection, Andrew Peller Ltd. will make recommendations to Ignition and move forward with 5-acre parcels of agreed-to varietals, with an expected planting date of spring 2025. Learn More →

Upcoming Dates

Indigenous History Month June Learn how to get involved as a business and as a individual →   Canada Pride Season June to September Learn More →   BC 2030 Olympic Bid and Paralympic Games Jun 16, 2022 | 1:00 PM – 2:00 PM Host: British Columbia Hotel Association (BCHA) Learn More & Register →    Step into the River Framework for Economic Reconciliation Launch & Virtual Public Lecture Jun 20, 2022 | 12:00 PM – 1:00 PM Host: Simon Fraser University Learn More & Register →   Indigenous Peoples Day Jun 21, 2022 Learn More & Get Involved →   Access Wage Subsidies for Student Workers Info Session Jun 23, 2022 | 10:00 AM – 11:00 AM Host: Tourism HR Canada Learn More & Register →   Destination Canada’s Virtual Annual Public Meeting Jun 23, 2022 | 10:00 AM – 11:00 AM Host: Destination Canada Learn More & Register →   Hacking Housing: Team Up to Address Affordable Housing in the Okanagan Jun 23, 2022 | 9:00 AM – 7:30 PM Host: Accelerate Okanagan Register →   Destinations International Annual Convention Jul 19, 2022 – Jul 21, 2022 | 1:00 PM Host: Destinations International Learn More & Register →

View Webinar Calendar →

View Event Calendar →

Get Involved

Tourism Growth Strategy Survey for Tourism Operator Priorities | Closes June 17 The Tourism Industry Association of Canada (TIAC) is putting together its submission for the new Federal Tourism Growth Strategy and your input matters. TIAC’s goal is a submission that reflects the tourism industry’s priorities for moving towards growth, investment, and stability. The deadline is Friday, June 17, 2022. Take Survey →    Donate to Support Lytton Recovery On June 30, 2021, the beautiful Village of Lytton was destroyed by a wildfire. Fort Berens Estate Winery Ltd, based in Lillooet, has a deep connection to the people and community of Lytton. The Fort Berens Winery team launched a fundraising campaign from June 3-12. While the campaign has officially ended, donations are still being accepted to support Lytton. Donate →   Shuswap North Okanagan Rail Trail Fundraising to Connect Sicamous & Armstrong for 2023 The Shuswap North Okanagan Rail Trail Fundraising Committee is raising funds to complete the trail connecting Sicamous and Armstrong for 2023. Each metre of trail surface costs $160 and with 50,000 metres to go, the fundraising goal is $8,000,000. Funds can help leverage government funding to address all the other layers. Invest in the Shuswap North Okanagan Rail Trail →   Online Auction In Support of WORTH Mentorship Program The Women of Recreation, Tourism, and Hospitality (WORTH) Association online auction was on until June 15. Funds raised support WORTH’s Mentorship Program, operating costs, and educational programming. Interested in being a future donor to WORTH’s Fall auction? Email [email protected]. Learn More →   British Columbians Invited to Share 2023 Budget Priorities by June 24 People in British Columbia are asked to share their ideas and priorities to help make life better for people, businesses, and communities as government plans Budget 2023. Budget 2022 focused on continuing to protect people’s health and livelihoods, while building an economic future that works for everyone. Government will continue to put people first and, as government looks ahead to Budget 2023, continue to look for ways to keep bringing costs down for families. View Announcement → Read 2023 budget consultation paper → Share Feedback →    New Federal Tourism Growth Strategy Feedback | Deadline: July 20, 2022 The Government of Canada announced the launch of public consultations for the post-pandemic Federal Tourism Growth Strategy. Canadian tourism stakeholders from coast to coast to coast are invited to share feedback as the federal government works towards charting a path forward for the tourism sector. The strategy will build on the work already done since the launch of the original strategy in 2019, with a particular focus on: Labour gaps and instability Investment attraction and destination development Long-term economic growth across the country Learn More & Share Feedback →   Survey on Luxury Boat Tax Impacts | Share Feedback by June 30 Boating BC in cooperation with Boating Atlantic, Boating Ontario, Mid-Canada Marine and Powersports Dealers Association, Nautisme Quebec, and National Marine Manufacturers Association Canada are conducting a survey regarding the Luxury Boat Tax, in order to advocate on behalf of the tourism industry. Information will be presented to Members of Parliament. Take Survey →

Resource Roundup

UNWTO Gender-inclusive Strategy for Tourism Businesses The UNWTO released a business case for advancing gender equality, called the "Gender Inclusive Strategy for Tourism Businesses," which contains tools to support private sector tourism enterprises of all types and sizes achieve effective and consistent strategies and programmes for gender equality across their operations. Download e-Book →   Free Cyber Security Certification through Government of Canada The Government of Canada is offering a free cyber security certification designed for small and medium-sized organizations through CyberSecure Canada. Cyber attacks are on the rise and they can have a devastating effect on your business if you are not prepared. The certification will equip you with information you need to keep your business safe. Learn More & Register →   Destination Canada Key Market Highlights 2022 Destination Canada has released its key market highlights for 2022, sharing a brief summary of key facts on travellers by each market. Learn about the travel habits of each market and what to expect through these reports: Australia | Jan 2022 - Dec 2022 Germany | Jan 2022 - Dec 2022 Mexico | Jan 2022 - Dec 2022 Japan | Jan 2022 - Dec 2022 China | Jan 2022 - Dec 2022 South Korea | Jan 2022 - Dec 2022 United Kingdom | Jan 2022 - Dec 2022 United States | Jan 2022 - Dec 2022 Canada | Jan 2022 - Dec 2022 France | Jan 2022 - Dec 2022 Learn More →

Corporate Sponsors:

Connect with TOTA:

Subscribe to TOTA News Updates

Thompson Okanagan Tourism Association (TOTA), 2280-D Leckie Road, Kelowna, British Columbia V1X 6G6, Canada Unsubscribe Manage preferences

Thompson Okanagan Tourism News Summary | Week of 2022-05-30

Updates, webinars, events, opportunities to get involved, resources, and research to support Thompson Okanagan tourism professionals.

Midnight Musings from the TOTA Team Hi there, Last week, TOTA team members and tourism professionals gathered together for Rendez-vous Canada+ 2022, marking the 45th year of this important tourism travel trade event held by Destination Canada and the Tourism Industry Association of Canada. It did not escape anyone in attendance that it had been three years since we last met in-person and that the world had dramatically changed during that time. International tourism buyers met with Canadian tourism operators and partners for three full days in Toronto to begin the process of once again selling and promoting incredible Canadian tourism products and experiences, reigniting travel and reinviting international guests back to Canada. With over 500 buyers and just over 1,000 sellers, the event was smaller than in past years; however, those in attendance were firmly focused on getting back to business. It is exciting to welcome back the world and receive a strong level of interest in Canada. As we build forward, we’re reminded of the importance of clearly articulating our values; we understand the importance of having the social license to invite visitors to our destinations and the need to work in collaboration. We all have the chance to rewrite what tourism will look like in the future, do things better than before, and ensure the long-term sustainability of our industry and our experiences. Let's not waste this tremendous opportunity. - The TOTA Team   Newsletter Contents TOTA News News Highlights Upcoming Dates Get Involved Resource Roundup Research Spotlight   TOTA News National AccessAbility Week & Accessibility Ambassadors in the Okanagan National AccessAbility Week (NAAW) is being celebrated from May 29 to June 4, with the theme: “Inclusive from the start.” Join in to celebrate the valuable contributions and leadership of Canadians with disabilities; highlight the work of individuals, organizations and communities who are removing barriers, and reflect on our ongoing efforts to become a better, more accessible, more disability inclusive Canada. Learn More → View Promotion Toolkit → As part of the celebration, the Thompson Okanagan Tourism Association (TOTA) and Spinal Cord Injury BC (SCI BC) will have accessibility ambassadors on the ground next week, collecting information for the AccessNow app on the main streets in Kelowna, Penticton, and Vernon. The AccessNow app is a go-to resource for accessibility information, built on a connected platform that empowers all people to discover a world of accessible opportunities, make travel decisions, and remove barriers. The app has over 200K places rated in 35 countries, including restaurants, shops, hotels, attractions, trails, and parks. AccessNow has a growing community of people who believe in an accessible future. Anyone is welcome to get involved through mapping, reviewing, beta testing, outreach, and storytelling. Tourism businesses can claim their listing and let people know what to expect when visiting. Claim Your Listing → Fast Facts Thompson Okanagan Tourism Research Summary A roundup of B.C. tourism research to provide an ongoing snapshot of the tourism industry over time. Read More → TOTA Ongoing Business Supports The TOTA team is here to help with the challenges your business is facing. Thompson Okanagan tourism companies can access the following free supports: 1:1 Business Support with a TOTA Resiliency Advisor Business support programs Energy Assessment to improve sustainability and reduce costs Submit a Voice Your Concerns form so TOTA can share the impacts on the tourism industry with government Email [email protected] for quick questions or to share challenges faced by your business News Highlights Happy Tourism Week | May 29 – June 4, 2022 Tourism Week is an annual invitation for all tourism partners to come together to champion and promote Canada’s destinations, tourism businesses, and employees – from coast to coast to coast. Operators and communities around BC are encouraged to share their Tourism Week celebrations on social media using the hashtags #BCTourismCounts and #GreenMeansGo. The Tourism Industry Association of Canada has created a toolkit with resources to make it easy to share Tourism Week. Download Canada Toolkit → Destination BC and TIABC have provided a toolkit with B.C. specific resources. Download B.C. Toolkit → TIABC created a series of Value of Tourism Videos that you can share through your channels: Watch & Download Videos →   Canadian RVing and Camping Week & Camper's Code Pledge May 24 - May 29, 2022 was the seventh annual Canadian RVing and Camping Week, an event to say "thank you" to patrons and invite other Canadians to take up camping. The Province of British Columbia issued a proclamation, BCLCA shared the Camper’s Code, and TIABC produced a "Know Before you Go" video. Read More →   Quaaout Lodge Fire Statement A fire damaged the Quaaout Lodge guest wing on May 22, 2022. An investigation of the fire’s causes and the extent of the damage is now underway and support is being provided to displaced guests and employees. The resort will remain closed while the initial investigation is completed. Updates will be made available to the media as new information becomes available. Read More →    Ongoing Backcountry Road Closures in the Thompson Okanagan to Protect Wildlife, Environment Backcountry road users are advised that the roads closed in October 2021 across the Thompson Okanagan region, following 15 severe wildfires, will remain closed. The closures were established under the Motor Vehicle Prohibition Regulation of the Wildlife Act and apply to backcountry roads across approximately 536,000 hectares. The affected areas are: Sparks Lake Momich Lake Tremont Creek Two Mile Road Bunting Road Hunakwa/Crazy Creek complex Thomas Creek Nk'Mip July Mountain White Rock Lake Garrison Lake Mckay Creek Mowhokam Creek Lytton complex View Announcement → Upcoming Dates Virtual Events & Webinars Canadian Congress on Disability Inclusion & National AccessAbility Week May 26 - June 4 Host: Canadian Congress on Disability Inclusion (CCDI) Register → Tourism Week in Canada 2022 | Travel Now: For Work, Life, and Play! May 29, 2022 – Jun 4, 2022 Host: Tourism Industry Association of Canada & Tourism Industry Association of BC ABLE BC Industry Meetings around the Thompson Okanagan Vernon - Wed, June 1: RSVP Kelowna - Thurs, June 2: RSVP Kamloops - Fri, June 3: RSVP LGBT+ Global Business Summit & Supplier Diversity Forum Jun 2, 2022 – Jun 3, 2022  Host: Canadian Gay & Lesbian Chamber of Commerce (CGLCC) Learn More & Register → Race and Ethnicity in Canada | Canadian Centre for Diversity and Inclusion Jun 2, 2022 | 9:00 AM – 12:00 PM Host: Greater Vancouver Board of Trade & Canadian Centre for Diversity and Inclusion Learn More & Register → Understanding Bill 10 Information Session Jun 2, 2022 | 1:00 PM – 2:00 PM Host: BC Hotel Association Learn More & Register → The Art of Leadership for Women Wednesday, June 8 | 8:30 AM  4:30 PM Partner: Tourism Industry Association of BC Special Offer – Save $100 with promo code TIABC40. Learn More & Register → Tasting the Okanagan Through the Ages Jun 11, 2022 | 5:30 PM – 9:30 PM Part of the South Okanagan Food & Drink Experience Development Program in partnership with TOTA, Destination BC, and the Culinary Tourism Alliance. Learn More & Register → View Webinar Calendar → View Event Calendar → Get Involved Government of Canada Launches Consultation Period for Renewal of Federal Tourism Growth Strategy | Share Feedback by July 20 The Honourable Randy Boissonnault, Minister of Tourism and Associate Minister of Finance, announced the launch of the formal engagement period for the renewal of Canada’s Federal Tourism Growth Strategy. Minister Boissonnault will work with the tourism sector, provincial and territorial counterparts, and Indigenous tourism partners to renew the strategy and set a course for growth, investment, and stability. The Minister also spoke about supports for small and medium-sized enterprises and his vision for the tourism and hospitality industry in the coming years. The strategy will focus on important areas such as workforce challenges and destination development, which have become increasingly significant since the first strategy was launched in 2019. Tourism stakeholders, business owners and employees, as well as members of the public, are invited to visit New Federal Tourism Growth Strategy to provide input and help lay the foundation for the future of Canada’s tourism industry. To share your views on how Canada can build on its reputation as a world-class destination, please send an email to [email protected]. The deadline for submitting feedback is 11:59 pm (ET) on July 20, 2022. Learn More →    Survey on Luxury Boat Tax Impacts | Share Feedback by June 30 Boating BC is conducting a survey regarding the Luxury Boat Tax, in order to advocate on behalf of the tourism industry. Please take 2 minutes to fill out the survey on the impacts of the Luxury Boat Tax Impacts so information can be presented to Members of Parliament. After completing the survey, operators can use the same survey link to send data on lost sales or jobs for your business. Take Survey → Resource Roundup Complimentary Access to go2HR SuperHost® Courses through Tourism Resiliency Program go2HR has kindly offered BC Tourism Resiliency Network clients complimentary seats for their online SuperHost® Customer Service Training courses. The online and self-paced courses help participants gain skills such as communication, conflict resolution, and teamwork, as well as knowledge to create exceptional customer service experiences, leading to greater customer satisfaction, increased revenue and business bottom line, and a happier, more productive workplace. There is a limited number of licenses and seats will be filled on a first-come, first-serve basis so enroll as soon as possible. Once started, registrants will have 60 days to complete the course and will receive a printable certificate upon completion. Read More →   go2HR / CMHA Free Workplace Learning Coaches Now Available go2HR’s new Workplace Learning Coaches are ready to engage with employers and available at no cost. The coaches act as mental wellness “concierges” who offer personalized, one-on-one support addressing stress, burnout, isolation, uncertainty about the future, and other concerns. The coaches also work with supervisors and employers to establish a foundation of psychological safety in the workplace and create an environment that enhances connection, productivity and retention. Funded by a grant from the Ministry of Mental Health and Addictions, CMHA BC Division has rigorously trained the coaches. Connect with Rachel Udy, Thompson Okanagan Learning Coach → Read More →   Free Training Courses from the Canadian Centre for Occupational Health and Safety | go2HR For a limited-time basis, go2HR is offering four training courses through the Canadian Centre for Occupational Health and Safety (CCOHS), free for BC’s tourism industry. The courses are helpful for anyone who wants to know more about managing stress at the workplace or how to respond to difficult customer interactions, and employees responsible for hazard identification or implementing a violence prevention policy at your workplace. Register →   New Worker Health & Safety Orientation Checklist | go2HR go2HR’s health and safety professionals have developed a customizable New Worker Health and Safety Orientation Checklist to make your summer season orientations easy. The checklist covers the regulated health and safety training topics, in addition to a variety of restaurant-specific examples to get you started. By following a consistent approach to orientation training, you can be confident that you are communicating your workplace responsibilities, hazards, and procedures to all new hires. View Checklist →   BC Tourism & Hospitality Labour Market Information (LMI) Research Project & Report | go2HR go2HR has shared the report for the BC Tourism & Hospitality Labour Market Information (LMI) research project, which launched in January 2021 with the purpose of developing up-to-date and relevant LMI to provide the industry with the data needed to ensure a thriving workforce during and after the COVID-19 pandemic. Research findings will help inform labour strategies to support labour recovery. Read More →   Tips for Working with Travel Media, Influencers, and Content Creators | Tourism Kelowna Tourism Kelowna has compiled a guide on working with media, influencers, and content creators. Determining what type of creator to work with depends on several factors including your goals, budget, and resources. Understanding the difference between the types of creators and what they offer, and if it aligns with your goals, will help you decide if they are the right advertising/marketing option for your business. Learn More →    The Quarterly Pour Summer 2022 The Quarterly Pour Summer 2022 issue is now available with information on: ABLE BC Industry Update from Executive Director Jeff Guignard ABLE BC Membership Report from Manager of Membership and Communication Ann Brydle Five Practical Ways to Use Digital Marketing ABLE BC Member Feature: Cheers Liquor Stores Expansion Requires Sweating Out the Details Taking it Down a Notch: Tips for De-Escalating Irate Customers Make Mental Health a Priority in the Workplace Download the Issue →   Watch Recording of Summer Accommodation Industry Outlook Panel | BCHA The BC Hotel Association hosted a virtual panel on the Summer Industry Outlook as part of the monthly BCHA Virtual Event series. During the session, panelists shared insights on what accommodation operators can expect in the coming months surrounding industry recovery, transportation, attracting international and domestic visitors, along with forecasting for B.C.'s accommodation community. Panelists: Alison McKay, Acting Vice President, Destination Management | Destination BC Russell Atkinson, Director, Air Service Development | Vancouver Airport Authority Carrie Russell, Senior Managing Partner | HVS Watch Recording → Additional resources discussed: BCHA Recruitment Resources | Get in touch with Workforce Strategist Alison Langford at [email protected] BCHA Innfocus Magazine - Destination BC article page 6 Attracting US Visitors DBC Emergency Preparedness   Electric Vehicle (EV) Charger Rebates for British Columbians The Province and Natural Resources Canada (NRCan) are making it more affordable for people to install electric vehicle (EV) charging stations in their homes, businesses, and communities: BC residents, businesses, and municipalities can receive rebates for EV charging stations through the CleanBC Go Electric EV Charger Rebate and Fleets programs. For a limited time, funding will cover as much as 75% of eligible purchase and installation costs for EV charging stations. Businesses can apply for a rebate of up to $5,000 per station, as well as 5 hours of free support services from an EV Charging Station Advisor. Fleet operators can get combined rebates from NRCan and the Province for a Level 2 charging station as much as $5,000 of purchase and installation costs, and $75,000 for a direct-current, fast-charging station. View Announcement →   Guide for Developing Tourism & Media Relationships in Indigenous Communities | Indigenous Tourism BC As many non-Indigenous tourism & media organizations look to develop respectful partnerships with Indigenous communities, Indigenous Tourism BC has compiled an information toolkit to help individuals understand and build relationships with the First Peoples of BC. It is important to note that each Indigenous Nation and Community differs in their approach to partnership. The document was developed to the best of Indigenous Tourism BC's knowledge to respond to common themes and questions received from partners. It is not a substitute for proper communication with Indigenous Nations and Communities. Download Guide → Reminders:   Claim Your Sustainable Life App™ Listing TOTA and Sustainable Life App™ are collaborating to help Thompson Okanagan tourism companies connect with eco-conscious customers online. Sustainable Life App™ is a downloadable mobile map-based app that connects eco-conscious consumers with sustainable businesses and brands from where they are. People can use the app while planning a trip or while traveling, making it easy to live a life in line with their core values. To get your listing, there is a one-time setup fee of $10 USD. Thompson Okanagan Biosphere Committed Companies can receive a free listing with the referral code from [email protected]. Read More →   Register for Self-Guided Tourism Digital Academy by Destination BC The online self-guided Tourism Digital Academy program is available until the end of March. This condensed version of Destination BC’s digital marketing program offers B.C.-based tourism businesses maximum flexibility to fit the course into their schedules with unlimited access for six months to digital marketing instruction videos, templates, and resources. Designed for business owners or their marketing team members, this comprehensive program is focused on providing practical, actionable guidance to complete your digital marketing plan. Corporate Sponsors: Connect with TOTA: Subscribe to TOTA News Updates Thompson Okanagan Tourism Association (TOTA), 2280-D Leckie Road, Kelowna, British Columbia V1X 6G6, Canada

Thompson Okanagan Tourism News Summary | Week of 2022-05-23

Updates, webinars, events, opportunities to get involved, resources, and research to support Thompson Okanagan tourism professionals.

Special Message Hi there, It was a somber long weekend for the Thompson Okanagan tourism region, as Monday, May 23 marked the one year anniversary of the announcement of the confirmation of Le Estcwicwe̓y̓ (The Missing), 215+ undocumented children buried at the former Kamloops Residential School. Tḱemlúps te Secwépemc held a memorial event and ceremonies throughout the day on Monday, at the Tk̓emlúps Pow Wow Arbour, which many attended in person or online. This dark moment in our shared history can never be forgotten but must be a catalyst for deeper understanding and appreciation of truth that can lead to long-term change and the beginning of real reconciliation. On Sunday, May 22, we were saddened to see a fire extensively damage Quaaout Lodge & Spa, located in the Shuswap near Chase B.C. An investigation of the fire’s causes and the extent of the damage is now underway and support is being provided to displaced guests and employees. The resort will remain closed while the initial investigation is completed. Updates will be made available to the media as new information becomes available. Owned and operated by the Little Shuswap Lake Band, part of the Secwépemc Nation, this beautiful resort is renowned in the region, the province, and the world. A major employer and an economic driver for the area, it is also an experience that provides visitors with Indigenous culture, history, and education. Our thoughts are with all of the many that have been affected by these events. TOTA, partners, and industry will be ready to assist in the days and weeks to come.   Newsletter Contents TOTA News News Highlights Upcoming Dates Get Involved Resource Roundup Research Spotlight   TOTA News South Okanagan Food & Drink Experience Development Program Event: Tasting the Okanagan Through the Ages Tasting the Okanagan Through the Ages is an event created through the South Okanagan Food & Drink Experience Development Program which occurred between September 2021 - January 2022 in partnership with TOTA, Destination BC, and the Culinary Tourism Alliance. Join Chef Aman Dosanj of the Paisley Notebook pop-up series for an immersive dining experience on Covert Farm's 650-acre, fourth-generation farm. The event will guide guests through a multi-course food and wine paired sensory journey of our bountiful region. TOTA Business Supports The TOTA team is here to help with the challenges your business is facing. Thompson Okanagan tourism companies can access the following free supports: 1:1 Business Support with a TOTA Resiliency Advisor Business support programs Energy Assessment to improve sustainability and reduce costs Submit a Voice Your Concerns form so TOTA can share the impacts on the tourism industry with government Email [email protected] for quick questions or to share challenges faced by your business News Highlights Ongoing Backcountry Road Closures in the Thompson Okanagan to Protect Wildlife, Environment Backcountry road users are advised that the roads closed in October 2021 across the Thompson Okanagan region, following 15 severe wildfires, will remain closed. The closures were established under the Motor Vehicle Prohibition Regulation of the Wildlife Act and apply to backcountry roads across approximately 536,000 hectares. The affected areas are: Sparks Lake Momich Lake Tremont Creek Two Mile Road Bunting Road Hunakwa/Crazy Creek complex Thomas Creek Nk'Mip July Mountain White Rock Lake Garrison Lake Mckay Creek Mowhokam Creek Lytton complex View Announcement →   Incident Investigation Reports Can Now Be Completed Online WorkSafeBC is pleased to announce a new online tool to make it easier for employers to complete and submit employer incident investigation reports (EIIRs) when required. Learn More → Upcoming Dates Virtual Events & Webinars Canadian Congress on Disability Inclusion & National AccessAbility Week Thu, May 26 -  Sat, Jun 4, 2022 Register for Canadian Congress on Disability Inclusion → Learn More About National AccessAbility Week → Tourism Week in Canada 2022 | Travel Now: For Work, Life, and Play! May 29, 2022 – Jun 4, 2022 Including Persons with Disabilities | Canadian Centre for Diversity and Inclusion Thursday, May 26, 2022 | 9:00 AM  12:00 PM Learn More & Register → Love for Kelowna Day Saturday, May 28, 2022 Learn More → Tourism Week in Canada 2022 | Travel Now: For Work, Life, and Play! Sun, May 29 -  Sat, June 4 Access Canada Toolkit → Watch & Download Value of Tourism Videos → ABLE BC Industry Meetings around the Thompson Okanagan Vernon - Wed, June 1: RSVP Kelowna - Thurs, June 2: RSVP Kamloops - Fri, June 3: RSVP Race and Ethnicity in Canada | Canadian Centre for Diversity and Inclusion Jun 2, 2022 | 9:00 AM – 12:00 PM Host: Greater Vancouver Board of Trade & Canadian Centre for Diversity and Inclusion Learn More & Register → The Art of Leadership for Women Wednesday, June 8 | 8:30 AM  4:30 PM Partner: Tourism Industry Association of BC Special Offer – Save $100 with promo code TIABC40. Learn More & Register → Tasting the Okanagan Through the Ages Jun 11, 2022 | 5:30 PM – 9:30 PM Part of the South Okanagan Food & Drink Experience Development Program in partnership with TOTA, Destination BC, and the Culinary Tourism Alliance. Learn More & Register → View Webinar Calendar → View Event Calendar → Get Involved Government of Canada Launches Consultation Period for Renewal of Federal Tourism Growth Strategy | Share Feedback by July 20 The Honourable Randy Boissonnault, Minister of Tourism and Associate Minister of Finance, announced the launch of the formal engagement period for the renewal of Canada’s Federal Tourism Growth Strategy. Minister Boissonnault will work with the tourism sector, provincial and territorial counterparts, and Indigenous tourism partners to renew the strategy and set a course for growth, investment, and stability. The Minister also spoke about supports for small and medium-sized enterprises and his vision for the tourism and hospitality industry in the coming years. The strategy will focus on important areas such as workforce challenges and destination development, which have become increasingly significant since the first strategy was launched in 2019. Tourism stakeholders, business owners and employees, as well as members of the public, are invited to visit New Federal Tourism Growth Strategy to provide input and help lay the foundation for the future of Canada’s tourism industry. To share your views on how Canada can build on its reputation as a world-class destination, please send an email to [email protected]. The deadline for submitting feedback is 11:59 pm (ET) on July 20, 2022. Learn More → Survey on Luxury Boat Tax Impacts | Share Feedback by June 30 Boating BC Association and other Canadian organizations are conducting a survey regarding the Luxury Boat Tax, in order to advocate on behalf of the tourism industry. Please take 2 minutes to fill out the survey on the impacts of the Luxury Boat Tax Impacts so information can be presented to Members of Parliament. After completing the survey, operators can use the same survey link to send data on lost sales or jobs for your business. Take Survey →     BC Wine Industry Recognition Awards Nomination | Submit by May 31 Wine Growers BC (WGBC) is now accepting nominations for the BC Industry Awards in two categories: Award of Distinction (winery) Recognizes a winery representative for their outstanding leadership, commitment, and passion for the advancement of the British Columbia wine industry. Established in 2016. Industry Recognition Award (non-winery) The award honours a non-winery industry individual, business or organization for support of the BC wine industry and BC VQA Wine through media, research, policy, regulation, education, advocacy, or other means significantly contributing to the overall strength and long-term viability of the industry. Established in 2013. Nomination Criteria The criteria for both awards are based on the core values of Wines of British Columbia. As part of your nomination, you must be able to detail how your nominee: Has promoted and enhanced the premium quality perception of BC wine. Has demonstrated outstanding leadership with industry peers, fostering unity and community. Is dedicated to offering excellence in BC wine hospitality and/or advancing sustainability. Exhibits an unmatched passion reflected in their work through innovations or achievements. Please take five minutes to submit a nomination by 5:00 PM Tuesday, May 31, 2022. Submit Nomination →     Fundraiser for Lytton by Fort Berens Estate Winery Fort Berens Estate Winery is holding a fundraising campaign from June 3 to 12, 2022, with a goal to raise $125,000 for a dedicated legacy building project for the community of Lytton after a wildfire swept through the town on June 30, 2021. To raise funds, Fort Berens is selling 120 cases of Special Edition "Lytton Strong” Pinot Gris. In addition, there will be a silent auction with unique and experiential items, a 50/50 raffle, and the opportunity to donate directly to the campaign. Fort Berens is currently seeking corporate sponsorships, donations for the silent auction, and volunteers to help with the fundraising campaign. To get involved, email [email protected]. Resource Roundup Complimentary Access to go2HR SuperHost® Courses through Tourism Resiliency Program go2HR has kindly offered BC Tourism Resiliency Network clients complimentary seats for their online SuperHost® Customer Service Training courses. The online and self-paced courses help participants gain skills such as communication, conflict resolution, and teamwork, as well as knowledge to create exceptional customer service experiences, leading to greater customer satisfaction, increased revenue and business bottom line, and a happier, more productive workplace. There is a limited number of licenses and seats will be filled on a first-come, first-serve basis so enroll as soon as possible. Once started, registrants will have 60 days to complete the course and will receive a printable certificate upon completion. Learn How to Enroll →   Watch Recording of Summer Accommodation Industry Outlook Panel | BCHA The BC Hotel Association hosted a virtual panel on the Summer Industry Outlook as part of the monthly BCHA Virtual Event series. During the session, panelists shared insights on what accommodation operators can expect in the coming months surrounding industry recovery, transportation, attracting international and domestic visitors, along with forecasting for B.C.'s accommodation community. Panelists: Alison McKay, Acting Vice President, Destination Management | Destination BC Russell Atkinson, Director, Air Service Development | Vancouver Airport Authority Carrie Russell, Senior Managing Partner | HVS Watch Recording → Additional resources discussed: BCHA Recruitment Resources | Get in touch with Workforce Strategist Alison Langford at [email protected] BCHA Innfocus Magazine - Destination BC article page 6 Attracting US Visitors DBC Emergency Preparedness YVR Sustainability Commitment HVS | Learn More   Free Training Courses from the Canadian Centre for Occupational Health and Safety | go2HR For a limited-time basis, go2HR is offering four training courses through the Canadian Centre for Occupational Health and Safety (CCOHS), free for BC’s tourism industry. The courses are helpful for anyone who wants to know more about managing stress at the workplace or how to respond to difficult customer interactions, and employees responsible for hazard identification or implementing a violence prevention policy at your workplace. Register → Tips & Resources for New Staff | go2HR go2HR has put together a guide for employee onboarding. The value of properly onboarding new employees shouldn’t be underestimated. The time is an investment to have and retain well-trained employees. Given the current labour shortage, it just makes good business sense to nurture your relationship with your newest employees. go2HR has some great tips for helping you onboard new staff. Learn More → To help tourism and hospitality employers manage workplace violence, go2HR’s health and safety professionals have developed a suite of checklists designed to assist businesses in addressing violence in the workplace by focusing on proactive prevention tasks, staff training topics, and appropriate incident response. Download Health & Safety Culture Checklist → Download Health & Safety Orientation Checklist →   Electric Vehicle (EV) Charger Rebates for British Columbians The Province and Natural Resources Canada (NRCan) are making it more affordable for people to install electric vehicle (EV) charging stations in their homes, businesses, and communities: BC residents, businesses, and municipalities can receive rebates for EV charging stations through the CleanBC Go Electric EV Charger Rebate and Fleets programs. For a limited time, funding will cover as much as 75% of eligible purchase and installation costs for EV charging stations. Businesses can apply for a rebate of up to $5,000 per station, as well as 5 hours of free support services from an EV Charging Station Advisor. Fleet operators can get combined rebates from NRCan and the Province for a Level 2 charging station as much as $5,000 of purchase and installation costs, and $75,000 for a direct-current, fast-charging station. View Announcement →   Guide for Developing Tourism & Media Relationships in Indigenous Communities | Indigenous Tourism BC As many non-Indigenous tourism & media organizations look to develop respectful partnerships with Indigenous communities, Indigenous Tourism BC has compiled an information toolkit to help individuals understand and build relationships with the First Peoples of BC. It is important to note that each Indigenous Nation and Community differs in their approach to partnership. The document was developed to the best of Indigenous Tourism BC's knowledge to respond to common themes and questions received from partners. It is not a substitute for proper communication with Indigenous Nations and Communities. Download Guide →   Small Business BC: Business Education Live Webinars & Self-Directed e-Courses Small Business BC provides practical business education tailored for small businesses in B.C. Whether you need help starting your business, hiring employees, managing operations, or anything else, Small Business BC is here to help. Find the Right Resources for You: Live Webinars: Live webinars are real-time engaging presentations with live video and chat. Have a scheduling conflict? A recording will also be available for you to stream over the next seven days so you won’t miss a thing. On Demand E-Learning: Self-directed e-courses are available anytime, anywhere. Each on-demand e-course will cover bite-sized topics and help you learn through multimedia features such as readings, handouts, videos and quizzes. With course access for one full year, you can review to the course material multiple times as you progress through your entrepreneurial journey. View Topics →     Food Tourism 101 Guide | Culinary Tourism Alliance The aim of this 3-class program is to provide food entrepreneurs the knowledge, skills and networking opportunities to elevate their food businesses (restaurants, food retail stores, and or food products) in their local communities with the aim of repositioning themselves and attracting tourists to their regions and identifying new products and/or services to promote future growth. View Guide →   Reminders: Claim Free Sustainable Life App™ Listing TOTA and Sustainable Life App™ are collaborating to help Thompson Okanagan tourism companies connect with eco-conscious customers online. Sustainable Life App™ is a downloadable mobile map-based app that connects eco-conscious consumers with sustainable businesses and brands from where they are. People can use the app while planning a trip or while traveling, making it easy to live a life in line with their core values. To get your listing, there is a one-time setup fee of $10 USD. Thompson Okanagan Biosphere Committed Companies can receive a free listing with the referral code from [email protected]. Claim Listing → Register for Self-Guided Tourism Digital Academy by Destination BC The online self-guided Tourism Digital Academy program is available until the end of March. This condensed version of Destination BC’s digital marketing program offers B.C.-based tourism businesses maximum flexibility to fit the course into their schedules with unlimited access for six months to digital marketing instruction videos, templates, and resources. Designed for business owners or their marketing team members, this comprehensive program is focused on providing practical, actionable guidance to complete your digital marketing plan.   Learn More & Apply → Research Spotlight Measuring Canadian Travel Patterns - Thompson Okanagan | May 1-7, 2022 Research data created by Environics Analytics to help the travel and tourism industry understand the impact of the worldwide COVID-19 pandemic as it relates to Domestic Overnight Visitors within Canada. Research Roundup - April 2022 Custom reports from the BC Regional Tourism Secretariat (BCRTS) research program and highlights from a variety of sources including Destination Canada, Destination BC, Travel and Tourism Research Association, Destination Analysts, UNWTO, BCHA/STR, Destination Think, and Environics Analytics. Corporate Sponsors: Connect with TOTA: Subscribe to TOTA News Updates Thompson Okanagan Tourism Association (TOTA), 2280-D Leckie Road, Kelowna, British Columbia V1X 6G6, Canada Unsubscribe Manage preferences

Thompson Okanagan Tourism News Summary | Week of 2022-05-16

Updates, webinars, events, opportunities to get involved, resources, and research to support Thompson Okanagan tourism professionals.

Midnight Musings from the TOTA Team Hi there, Last week, several TOTA team members attended the annual IMPACT Sustainable Tourism Conference in Victoria. The spirit of this internationally informed, Canadian-focused event is to educate, unite, commit, and take action towards the development of tourism as a financial and social force for good. Monitoring and measuring success through the lens of environment, community, culture, and economy (also known as planet, people and prosperity by the BC Ministry of Tourism, Art, Culture, and Sport). Over the course of 2.5 days and more than 20 sessions, the conference presented the sustainability challenges faced by the tourism industry worldwide. Inspiring examples were shared of companies working towards regenerative tourism, and they called on tourism professionals to commit to meaningful action. Key highlights from IMPACT: Regenerative Tourism The COVID-19 pandemic and climate change have converged to cause great disruption, however we are now in the midst of what is being referred to as the  Great Restart, an opportunity to reassess the ways in which we do business and refocus efforts to prepare for the future. This requires significant intentional change and an urgency to incorporate sustainable and regenerative practices into the core of business planning and operations. Tourism can strive to regenerate - meaning to protect and strengthen - land and communities, creating net positives for both. Working collectively, we can minimize the negative impacts and amplify the many benefits, to be equitably enjoyed by residents and guests. What does regenerative tourism look like in action? Work to attract “High Values Guests,” meaning visitors that generally stay longer, support local businesses, and strive to minimize their individual impact on the destination and community. Incorporate sustainable technology and practices into your business that improve the guest experience and reduce costs.  Make it easy to choose and provide education for guests to reduce carbon emissions, such as lower emission transportation methods, foods, and energy sources. Employ creative thinking around partnerships and collaboration, job sharing, and cross training to attract tourism professionals seeking full time, long-term employment. Industry certifications and frameworks which help destinations and companies build a foundation of practices that meet (or exceed) industry sustainability standards and communicate commitments to partners and customers. Collaborate with the scientific community to better understand tourism’s positive and negative impact. For example, researchers could study aspects of the tourism business to make improvements and help develop educational tourism experiences that share their knowledge and appreciation with guests. Develop infrastructure and experiences that help to lengthen the tourism season and encourage dispersion. Indigenous Reconciliation Indigenous reconciliation was woven throughout the entire conference, and underscored the importance of DMOs and businesses developing an Indigenous strategy and creating relationships with local nations working in collaboration to share stories and promote Indigenous services and experiences. How can tourism be a powerful cultural and economic tool to take action towards reconciliation? Some examples for non-Indigenous entities include: Work to learn from Indigenous people and the sustainable practices at the core of their way of life Acknowledge the local nation and their history in tourism experiences and content. Become a Friend of Indigenous Tourism BC to begin collaboration towards mutual success and that contribute to reconciliation through the support of Indigenous tourism. Create an Indigenous Ally Program and share a portion of profits with local Indigenous bands, which can provide reliable income to employ Indigenous forest guardians. Thompson Okanagan Commitment to Regenerative Tourism While sustainability has been a key aspect of TOTA’s destination management strategy since 2012, it’s inspiring to see sustainability develop as the foundation of tourism in British Columbia, Canada, and other destinations around the world. The TOTA team is eager to further incorporate regenerative tourism best practices into the Thompson Okanagan region, in order to continue as a competitive tourism destination and inspire others to plan the future of their destination through a sustainability lens. If you want to discuss sustainable and regenerative tourism and how your company/destination can get started or build on your foundation, contact the TOTA Destination Stewardship team at [email protected]. - The TOTA Team Newsletter Contents TOTA News News Highlights Upcoming Dates Get Involved Resource Roundup TOTA News Reminder: Green Wine Future Virtual Conference, May 23-26 The Thompson Okanagan Tourism Association (TOTA) is taking part in the upcoming virtual Green Wine Future Conference from May 23 to May 26. The North American segment is on Monday, May 23 | 2:00 - 6:30pm PT, including the premiere of the Wine for the Planet docuseries, with a short documentary about the Thompson Okanagan wine region Registration for one day of the conference is $47 USD. Through TOTA’s partnership, Thompson Okanagan stakeholders get a 55% discount by using the code TOTA55. Register → Reminder: Hospitality Professional Program Applications Open until May 29, 2022 Do you know current hospitality professionals looking to build on their hospitality management career by further developing their skills, knowledge and connections? Someone eager to develop the tools and resources necessary to thrive in the evolving world of hospitality? TOTA, in partnership with Okanagan College, is offering the fully funded Hospitality Professional Program to unemployed, seasonal, part-time, and casual workers. This 28-week LIVE online learning program pairs practical, unique, and intensive hospitality skills training with key industry certifications so participants can jump into a hospitality position for the 2022/23 winter season. Read More → Claim Your bookeco Sustainable Tourism Listing The Thompson Okanagan Tourism Association (TOTA) and bookeco have formed a strategic alliance and partnership to promote sustainable tourism products and services in the Thompson Okanagan. Tourism businesses who demonstrate sustainable practices can register to be featured on the bookeco website, which will increase bookings and revenue by attracting sustainability focused customers to their business. TOTA encourages all businesses taking sustainable actions to create a profile on bookeco to help customers easily find sustainable tourism providers in the Thompson Okanagan region. Read More → Tasting the Okanagan Through the Ages Jun 11, 2022 | 5:30 PM – 9:30 PM Tasting the Okanagan Through the Ages is an event created through the South Okanagan Food & Drink Experience Development Program which occurred between September 2021 - January 2022 in partnership with TOTA, Destination BC, and the Culinary Tourism Alliance. Join Chef Aman Dosanj of the Paisley Notebook pop-up series for an immersive dining experience on Covert Farm's 650-acre, fourth-generation farm. The event will guide guests through a multi-course food and wine paired sensory journey of our bountiful region. Learn More & Register → TOTA Business Supports The TOTA team is here to help with the challenges your business is facing. Thompson Okanagan tourism companies can access the following free supports: 1:1 Business Support with a TOTA Resiliency Advisor Business support programs Energy Assessment to improve sustainability and reduce costs Submit a Voice Your Concerns form so TOTA can share the impacts on the tourism industry with government Email [email protected] for quick questions or to share challenges faced by your business News Highlights  Discover Naramata Brand Launches "Small Town, Big Mood" Discover Naramata launched a new brand that captures the magic of the winding road, rolling vineyards, and unique personality of Naramata. This fresh look launched on May 11 introduced the new logo and brand colours and will be rolled out in stages over the next year. View Discover Naramata Website → "Do the Shu" New Shuswap Destination Website The South Shuswap Chamber of Commerce launched a new website on May 6 at its annual Tourism Kickoff Breakfast. The website was developed in collaboration with the Chase Chamber of Commerce and the North Shuswap Chamber of Commerce. The website is an economic development initiative for the western gateway to the Shuswap, developed through grants received from the Government of Canada, the Thompson Okanagan Tourism Association, and the Economic Trust of the Southern Interior. The website has been introduced to inform residents or visitors of the area and to ensure their time spent in the region will meet or exceed their expectations. View Announcement → View Website → Upcoming Dates Indigenous Inclusion | Canadian Centre for Diversity and Inclusion May 19, 2022 | 9:00 AM – 12:00 PM Host: Greater Vancouver Board of Trade & Canadian Centre for Diversity and Inclusion Learn More & Register → Green Wine Future - Virtual Wine Conference Featuring Thompson Okanagan May 23, 2022 – May 26, 2022 Host: Green Wine Future, sponsored by TOTA Learn More & Register → Rendez-vous Canada+ May 24, 2022 – May 27, 2022 Learn More & Register → ABLE BC Industry Meetings around the Thompson Okanagan Osoyoos - Tues, May 24: RSVP Vernon - Wed, June 1: RSVP Kelowna - Thurs, June 2: RSVP Kamloops - Fri, June 3: RSVP Including Persons with Disabilities | Canadian Centre for Diversity and Inclusion May 26, 2022 | 9:00 AM – 12:00 PM Host: Greater Vancouver Board of Trade & Canadian Centre for Diversity and Inclusion Learn More & Register → Tourism Week in Canada 2022 | Travel Now: For Work, Life, and Play! May 29, 2022 – Jun 4, 2022 Race and Ethnicity in Canada | Canadian Centre for Diversity and Inclusion Jun 2, 2022 | 9:00 AM – 12:00 PM Host: Greater Vancouver Board of Trade & Canadian Centre for Diversity and Inclusion Learn More & Register → The Art of Leadership for Women Wednesday, June 8 | 8:30 AM  4:30 PM Partner: Tourism Industry Association of BC Special Offer – Save $100 with promo code TIABC40. Learn More & Register → Tasting the Okanagan Through the Ages Jun 11, 2022 | 5:30 PM – 9:30 PM Part of the South Okanagan Food & Drink Experience Development Program in partnership with TOTA, Destination BC, and the Culinary Tourism Alliance. Learn More & Register → View Webinar Calendar → View Event Calendar → Get Involved Tourism Week in Canada - May 29 - Jun 4, 2022 Tourism Week in Canada is back again from May 29-June 4, 2022, and the Tourism Industry Association of Canada (TIAC) is recognizing the importance of the industry and the resilience of its workers by calling on all Canadians to TRAVEL NOW - for work, life, and play! TIAC is asking for your support to champion local tourism destinations, businesses, and employees by lighting up your business in Tourism Week’s “Glowing Green” (colour hex code: #8BC53F) and sharing graphics from the toolkit all week long. Be sure to use the official Tourism Week hashtag of #TourismWeekCanada2022. Learn More & Access TIAC Resource Toolkit → Destination BC and TIABC have also provided a toolkit with B.C. specific resources. Download BC Toolkit → Get a Free Listing on Canada's Garden Route & Directory Destination Canada is a sponsor of the Year of the Garden 2022, which encourages the public to get out, explore, and enjoy Canada’s beautiful gardens and garden experiences again. Tourism and hospitality businesses that embrace gardens as part of their venue or thematically in service offerings, can register their business for free on the Live the Garden Life Directory. To be featured on Canada’s Garden Route, please contact: [email protected] for details. Enhance your social media activity by tagging posts with: #YearOfTheGarden #LivetheGardenLife View Website → | View Garden Route Directory → Showcase Your Travel Package on Destination Canada Portal Last year, Destination Canada launched a travel packages portal, where tour operators can upload travel packages to the Destination Canada consumer website. The portal provides tour operators access to an engaged audience, which has resulted in conversions and bookings to destinations across the country. Since its launch in June 2021, the website has received more than 2.6M page views and generated over 230k leads to tour operators. Today, there is now a portal available for the US market. If you have a travel package that you would like to share with domestic and US travellers, contact [email protected]. View Travel Package Listings → Fundraiser for Lytton by Fort Berens Estate Winery Fort Berens Estate Winery is holding a fundraising campaign from June 3 to 12, 2022, with a goal to raise $125,000 for a dedicated legacy building project for the community of Lytton after a wildfire swept through the town on June 30, 2021. To raise funds, Fort Berens is selling 120 cases of Special Edition "Lytton Strong” Pinot Gris. In addition, there will be a silent auction with unique and experiential items, a 50/50 raffle, and the opportunity to donate directly to the campaign. Fort Berens is currently seeking corporate sponsorships, donations for the silent auction, and volunteers to help with the fundraising campaign. To get involved, email [email protected]. Nominate a Company for TIAC Canadian Tourism Awards 2022 | Submissions Close July 31 Nominate a deserving business, organization, or individual for the Canadian Tourism Awards, presented by the Tourism Industry Association of Canada. The Canadian Tourism Awards are presented annually by TIAC to recognize success, leadership, and innovation in Canada's tourism industry and to reward those people, places, organizations, and events that have gone above and beyond to offer travellers superior tourism experiences in Canada. With nine award categories, this year’s nomination portal is officially open and the awards will be presented on November 23 at the Westin Ottawa. Categories include: Indigenous Tourism Award Sustainable Tourism Award Innovator of the Year Award Business of the Year Award Small or Medium-Sized Business of the Year Award Tourism Employee of the Year Tourism Employer of the Year Travel Media Award Business Event Award Learn More → | Submit Nomination → Resource Roundup Wines of BC Quarterly Report - Jan - March 2022 Wines of British Columbia has released its Q4 report, which is also a summary of the fiscal year for the organization. The 21 page report outlines the strategic goals, objectives, and results of three key areas of concentration from April 2021 through to March 2022. View Report → Employer Toolkit: Attract and Integrate Internationally Trained Employees in South Okanagan Similkameen Skilled immigrants can help businesses access new customers and international markets, enrich organizational culture, and spark innovation. South Okanagan Immigrant & Community Services (SOICS) created an Employer Toolkit to help employers Attract and Integrate Internationally Trained Employees in South Okanagan-Similkameen. The toolkit contains resources to help with navigating the complex system of accessing various streams of immigrants, attracting immigrants to your workplace, and helping them and your business succeed together by creating welcoming environments. Access Toolkit → Corporate Sponsors: Connect with TOTA: Subscribe to TOTA News Updates Thompson Okanagan Tourism Association (TOTA), 2280-D Leckie Road, Kelowna, British Columbia V1X 6G6, Canada Unsubscribe Manage preferences

Thompson Okanagan Tourism News Summary | Week of 2022-06-09

Updates, webinars, events, opportunities to get involved, resources, and research to support Thompson Okanagan tourism professionals.

Midnight Musings from the TOTA Team Hi there, Last week was both Emergency Preparedness Week and Mental Health Week, two annual events that remind us of the importance of taking time to plan ahead and be conscious of our own and others well-being. Both of these topics are at the core of personal, business, and community resiliency. As well, emergency preparedness and mental health are key to making progress towards sustainable development, relating to Sustainable Development Goal #3: Good Health & Wellbeing. However, building resiliency through emergency preparedness efforts and mental health strategies cannot be our focus just one week of the year. Rather, these events are reminders and encouragement to review the resources available and incorporate them into our ongoing practices. Here are some key resources to help you and your team be prepared: Emergency Preparedness Resources The theme of this year’s Emergency Preparedness Week was “Be Ready for Anything," encouraging Canadians to take action to become better prepared for a range of emergencies. Residents and employers are encouraged to review the following resources: Emergency Preparedness Week Video 2022 Emergency Management Organizations Emergency Preparedness Guide Learn about hazards and other emergencies Make an emergency plan Build an emergency kit New BC Tourism Emergency Management Framework In conjunction with Emergency Preparedness Week, the industry-led Tourism Emergency Management Committee (TEMC) has released a new BC Tourism Emergency Management Framework to help reduce the industry’s vulnerabilities and risks and lessen the potentially adverse impacts to visitor experiences during emergencies. The framework provides a unified structure to support tourism partners and visitors on matters related to the four pillars of emergency management: Mitigation Preparedness Response Recovery The framework also supports the Province of British Columbia’s comprehensive emergency management plans by strengthening integration of visitors and the visitor economy before, during, and after an emergency event. This includes addressing visitors’ unique needs during emergencies, improving tourism industry preparedness, managing long term destination reputation, and reducing economic impact to tourism businesses. As B.C.’s visitor economy continues to recover from the devastating impacts of the COVID-19 pandemic, there is a strong need for a coordinated approach to emergency management for the tourism sector, particularly given anticipated future crises such as wildfires, flooding, heat domes, and another pandemic. View Framework Document → View Framework One-Pager → View TIABC Announcement → Mental Health Resources The 2022 theme of Mental Health Week was the importance of empathy. When someone is struggling, people tend to offer solutions—or judgment—when what is needed most is empathy. Empathy is the ability to understand how someone feels because you can imagine what it is like to be them and understanding why they may be feeling what they’re feeling. Empathy is a skill that can be learned, and it’s fundamental to successful relationships at home and in the workplace. The Canadian Mental Health Association (CMHA) website, MentalHealthWeek.ca, offers practical advice, articles, and information to help you #GetReal about how to really help by practicing empathy. go2HR and the CMHA BC division have partnered on an initiative to raise awareness of mental health and wellness in the tourism and hospitality industry. As a result of this partnership, industry employers, managers, supervisors, and front line workers now have access to industry-specific mental health resources and training including: BC’s Hub for Workplace Mental Health Workplace CARE Certificate Program - Level 1: Primary Concerns and Level 2: How to Help (Tourism & Hospitality) 1:1 support provided by Workplace Learning Coaches on Psychological Health & Safety. The coaches are available at no cost and act as mental wellness “concierges” who offer managers and employees personalized support to address stress, burnout, isolation, uncertainty about the future, and other mental health-related concerns. For more information for the Thompson Okanagan, contact Rachel Udy, rudy@go2hr.ca. - The TOTA Team Newsletter Contents TOTA News News Highlights Upcoming Dates Get Involved Resource Roundup Research Spotlight TOTA News Watch Webinar Recording on Retaining and Developing Women of Recreation, Tourism & Hospitality (WORTH) In the Seat at the Table webinar, Joanna Jagger, President of WORTH Association, examined why women aren't dominating in a female dominated industry and how we can work collectively to ensure more women take a seat at the table. The webinar includes findings from a research project with industry leaders and a Gender Equity Audit co-created by women in leadership roles, with recommendations and best practices. Watch Recording → Get the WORTH Gender Equity Audit: Fillable Spreadsheet Checklist (click File > Make a Copy) Printable PDF Checklist Support WORTH WORTH Association is a non-profit society run 100% by volunteers, relying on donations from partners and friends to educate, elevate, and empower women. In the webinar, TOTA CEO Ellen Walker-Matthews presented a donation of $500 to WORTH Association so they can continue to provide opportunities for networking, mentorship, education, and leadership development for women of WORTH across British Columbia. You can support WORTH’s work by donating funds to programs or auction items for fundraising. TOTA Business Supports The TOTA team is here to help with the challenges your business is facing. Thompson Okanagan tourism companies can access the following free supports: 1:1 Business Support with a TOTA Resiliency Advisor Business support programs Energy Assessment to improve sustainability and reduce costs Submit a Voice Your Concerns form so TOTA can share the impacts on the tourism industry with government Email Recovery@TOTABC.com for quick questions or to share challenges faced by your business News Highlights B.C. Expands Emergency Hazards Alert The Province of B.C. is expanding use of the Alert Ready system in B.C. beyond tsunami warnings and Amber Alerts to also include imminent threats from floods and wildfires. The wireless alerting system is online and ready to be deployed for flooding, and will expand again to include wildfire threats by early June. View Announcement → DKA Nets Top Honors at Best In The West Awards The Downtown Kelowna Association (DKA) has been recognized as “Best In The West” for its role in making Kelowna’s downtown an increasingly desirable place to live, conduct business, work, and play. The 2022 Best In The West Awards were presented as part of this year’s Business Improvement Areas of British Columbia (BIABC) Conference. DKA received three awards in total: the Award of Merit in Special Events for the DKA Winter Street Market (2021), the Award of Excellence in Programming & Partnerships for Meet Me on Bernard (2021), and the Award of Excellence in Safety & Security for DKA’s On-Street Services. Read More → Tourism Kelowna Awarded Contract for Lake Country Mobile Visitor Services The District of Lake Country announced that Tourism Kelowna has been awarded the contract to pilot mobile visitor services in the community for the summer of 2022. The pilot, which will begin in mid-May and run into September, will see mobile visitor services initiatives launched in high traffic locations around Lake Country such as beaches, parks, events, and attractions to engage with residents and visitors. Learn More → New Air Canada Flights to Vancouver Airport from Brisbane & Quebec City Air Canada is resuming direct flights from Vancouver International Airport - YVR to Brisbane starting this July. The service will operate four times a week year-round. The return of the Brisbane flights is part of an expansion of Air Canada’s flights to the South Pacific as governments begin easing travel restrictions. Learn More → Air Canada continues to strengthen its presence in Quebec City by providing additional travel options to Quebecers with new seasonal service routes being offered to Calgary and Vancouver. In May, Air Canada operated its first non-stop service between Quebec City and Vancouver. These new seasonal domestic routes will operate until the end of October. Learn More → Swoop Expanding Service to Kelowna Swoop, Canada’s leading ultra-low-cost airline, launched its new daily, non-stop, flights between Kelowna and Edmonton with inaugural flight WO213 taking off from Edmonton and arriving in Kelowna. With introductory fares from Kelowna to Edmonton starting at just $49 CAD, Swoop is showing Canadians just how affordable and easy experiencing the Okanagan region can be this summer. Learn More → Lynx Air Launches Affordable Air Travel Routes to/from Kelowna Kelowna International Airport welcomed Lynx Air this week, after launching in March 2022. Lynx is currently operating two flights a week from Kelowna to each of Calgary and Vancouver, with fares as low as $39* to and from Kelowna. As of June 29, Lynx will increase its service to Calgary to three flights per week, taking the airline's total flights in and out of Kelowna to 10 flights and 1,890 seats per week. To commemorate Lynx's growing presence in Kelowna, the airline has launched a limited-time seat sale and is offering up to 50 per cent off all base fares to and from Kelowna. The sale will end on May 4 at 10:59 PT. For details and to reserve discounted seats, please visit FlyLynx.com. Read More → Big White Ski Resort Raises Over $8K For Local Ukraine Charity Thanks to a new colour combo of the famous Big White Ski Resort pompom snowball toque, and the generous donation of an on-mountain business, an $8,302 donation was presented to the Kelowna Stands With Ukraine Association on Friday, May 6. At the beginning of April, the retail team at Big White Ski Resort launched a fundraising initiative for Ukraine with all proceeds from new blue and yellow toque going to the local group. The resort set a goal of raising $10,000 for Kelowna Stands With Ukraine, and expects more toque purchases and donations to come in to reach that amount. Support Ukraine → Ski Industry Recognizes Industry Contributions On April 27, eight individuals were recognized for their contributions to the ski industry during the 2022 Canada West Ski Area Association (CWSAA) Spring Meeting. From the Thompson Okanagan, CWSAA recognized: Peak Performance Award: Helen Davies, Director of HR & Employee Experience, Sun Peaks Resort Jim Marshall Leadership Award: Debbie Muirhead of Inter-Mtn. Testing and Inter-Mtn Enterprises Inc. located in Kelowna. Congratulations to the all recipients of the CWSAA Awards. Learn More About the Winners → First Nations, communities benefit from Emergency Preparedness Fund More than 50 First Nations and local governments are receiving their share of more than $1.9 million in provincial emergency preparedness funding to help improve emergency support services (ESS) in their communities. Thompson Okanagan communities include: Ashcroft – establishing ESS services: Total approved funding: $11,128.51 Cook’s Ferry Indian Band – kits, lodging and security equipment: Total approved funding: $25,000 Kamloops – training and capacity-building: Total approved funding: $25,000 Okanagan Indian Band – capacity-building project: Total approved funding: $25,000 Okanagan-Similkameen Regional District, with Keremeos, Princeton, Summerland, Osoyoos – regional – modernization and training: Total approved funding: $89,750 Oliver – ESS: Total approved funding: $18,625 Penticton – enhancing capacity based on five months of deployment in 2021: Total approved funding: $17,000 Simpcw First Nation – Simpcw evacuation support unit: Total approved funding: $25,000 Tk’emlups te Secwepemc – training and equipment: Total approved funding: $22,686.04 Vernon – reception centre equipment 2022: Total approved funding: $25,000 View Announcement → Upcoming Dates Virtual Events & Webinars LGBTQ2+ Inclusion | Canadian Centre for Diversity and Inclusion May 12, 2022 | 9:00 AM – 12:00 PM Host: Greater Vancouver Board of Trade & Canadian Centre for Diversity and Inclusion Learn More & Register → Integrate Research into Your Tourism Marketing Plan Workshop May 12, 2022 | 12:30 PM – 4:00 PM Host: TOTA / Symphony Tourism Services / BCRTS Register → Indigenous Inclusion | Canadian Centre for Diversity and Inclusion May 19, 2022 | 9:00 AM – 12:00 PM Host: Greater Vancouver Board of Trade & Learn More & Register → Green Wine Future - Virtual Wine Conference Featuring Thompson Okanagan May 23, 2022 – May 26, 2022 Host: Green Wine Future, sponsored by TOTA Learn More & Register → Including Persons with Disabilities | Canadian Centre for Diversity and Inclusion May 26, 2022  9:00 AM – 12:00 PM Host: Greater Vancouver Board of Trade & Canadian Centre for Diversity and Inclusion Learn More & Register → View Webinar Calendar → In Person Events  Tourism Industry Forum & Tourism Kelowna Annual General Meeting May 11, 2022 | 9:30 AM – 6:00 PM Host: Tourism Kelowna Learn More & Register → Rendez-vous Canada+ May 24, 2022 – May 27, 2022 | 9:00 AM Learn More & Register → The Art of Leadership for Women Wednesday, June 8 | 8:30 AM  4:30 PM Partner: Tourism Industry Association of BC Special Offer – Save $100 with promo code TIABC40. Learn More & Register → View Event Calendar → Get Involved The 50 – 30 Challenge: Diversity Advantage The 50 – 30 Challenge is an initiative between the Government of Canada, business and diversity organizations. The program challenges Canadian organizations to increase the representation and inclusion of diverse groups within their workplace, while highlighting the benefits of giving all Canadians a seat at the table. The 50 – 30 Challenge asks that organizations aspire to two goals: Gender parity ("50%" women and/or non-binary people) on Canadian board(s) and/or senior management; and Significant representation ("30%") Learn More → Survey: Hotel Association of Canada (HAC) Strategic Planning The Hotel Association of Canada (HAC) Board of Directors is developing a new 3-year strategic plan and wants to ensure that issues that matter most to the industry are prioritized. Accommodators are invited to share feedback to shape HAC's focus for the next 3 years. The survey has 3 questions that won’t take more than 5 minutes to complete. Results will be discussed and analyzed at the Board’s Strategic Planning Session in June, and the new plan will be released in the Fall. Take Survey → Grow Your Business Online with Canada Digital Adoption Program & Grants The Canada Digital Adoption Program (CDAP) provides support to help get your business online, give your e-commerce presence a boost, or help digitalize your business's operations. CDAP provides funding and support to businesses, as well as training and work opportunities for young Canadians. There are two streams: Grow Your Business Online: Micro-grant and access to e-commerce advisors to help you go digital and take advantage of e-commerce opportunities. Boost Your Business Technology: Grant to help you develop a digital plan and funded work placements to help with your digital transformation. Take the Grant Assessment → Learn More & Apply → BCLCA’s Auction Raising Funds for Care Camps for Children with Cancer Until May 29 The BC Lodging and Campgrounds Association (BCLCA) auction is full of items to bid on, from camping nights, cabin stays, experiences, clothing, small appliances, and more. Care Camps allows children living with cancer to have hope, happiness, and the healing powers that come from attending specialized oncology camps where they can just be kids. The camp experience equips them with the skills necessary to meet the challenges they will face while fighting their disease. In 2021 BCLCA Care Camps supporters helped raise $3,140 and they want to raise significantly more this year. The auction is now live and runs until 7pm on May 29. If you would like to become an auction supporter and donate a gift certificate or item from your business, please email Darlene@bclca.com. View Auction Items → Learn More → Resource Roundup Training & Wage Subsidies for Environmental Jobs The Environmental Employability Pathway program is an employment readiness program which aims to help all youth (age 15 to 30) to navigate through the labour market and to successfully transition into sustained employment. Small and medium sized businesses can receive up to $15,000 in wage funding for their next hire. Applications for 2022 are open. Read More & Register → Toolkit for Developing a Diversity and Inclusion Strategy The Canadian Centre for Diversity and Inclusion has created a toolkit for developing a diversity and inclusion strategy. The purpose of a strategy document is to briefly explain the rationale or reason organizations need to invest resources in a goal or initiative, and to provide more explicit direction on how to achieve that goal. View Toolkit → New Report Tracks Americans’ Perception and Demand for Travel to Canada As international travel resumes, American travellers will be key to driving revenue recovery for Canadian tourism businesses. Destination Canada is tracking Americans’ travel demand for Canada and sentiment towards travel to Canada to provide our industry with a better understanding of the trends and behaviours we are seeing in this key market. Destination Canada's first edition of the new report, US Sentiment for Travel to Canada, was published recently and the included metrics will continue to be tracked on a monthly basis moving forward. Learn More → Research Spotlight Measuring Canadian Travel Patterns - Thompson Okanagan Research data created by Environics Analytics to help the travel and tourism industry understand the impact of the worldwide COVID-19 pandemic as it relates to Domestic Overnight Visitors within Canada. Thompson Okanagan Visitor Highlights Baseline visitor analysis to help industry understand visitation and plan strategically to attract visitors. Corporate Sponsors: Connect with TOTA: Subscribe to TOTA News Updates Thompson Okanagan Tourism Association (TOTA), 2280-D Leckie Road, Kelowna, British Columbia V1X 6G6, Canada Unsubscribe Manage preferences

Thompson Okanagan Tourism News Summary | Week of 2022-05-02

Updates, webinars, events, opportunities to get involved, resources, and research to support Thompson Okanagan tourism professionals.

View in News Centre → Midnight Musings from the TOTA Team Hi there, The Thompson Okanagan Tourism Association (TOTA) is partnering with Okanagan College to offer the Hospitality Professional Program, a comprehensive training package to prepare participants for a variety of positions within the hospitality sector, including supervisory positions, particularly in the Thompson Okanagan region. This fully funded, full-time online program will provide participants with instruction, certificates, mentorship, employment coaching, work experience, and job placement support delivered over 26 weeks, from June to December 2022. When complete, participants will be in a position to seek employment with a variety of tourism experience providers. The timing is ideal for employment at a ski resort or winter service provider. The program is ideal for individuals who are either: Entering the hospitality sector, bringing skills from past experience in other sectors or industries. Current hospitality professionals seeking to build on a hospitality management career by further developing skills, knowledge, and industry connections. The Hospitality Professional Program includes two parts: a 17-week training program followed by a 9-week work experience and mentorship program. Commencing June 20 through to October 4, 2022,  participants will gain practical skills and specialized knowledge through a blend of live online learning sessions and self-led online industry certificates. From October 17 to December 16, 2022, participants will get hands-on hospitality experience through the work placement and mentorship. Applications for the Hospitality Professional Program are open until May 22. Enrollment is limited. Learn More & Apply → Share This Opportunity Feel free to share this opportunity with potential employees of the Thompson Okanagan hospitality industry, particularly professionals looking to expand their career into full-time employment, such as a supervisory role. We have provided sample content to easily spread the word through bulletins, email newsletters, website listings, and social media: Download Share Content → If you have any questions about the program or how to share it, contact TOTA Training Centre Manager, Barbara Bonnough, at [email protected]. - The TOTA Team Newsletter Contents TOTA News COVID Updates News Highlights Upcoming Dates Get Involved Resource Roundup Research Spotlight TOTA News Job Opportunity: Boundary Country Local Project and Stakeholder Engagement Specialist | Apply by May 6, 2022 Symphony Tourism Services (STS), a subsidiary of the Thompson Okanagan Tourism Association (TOTA), and Boundary Country Tourism are seeking to hire a Boundary Country Local Project and Stakeholder Engagement Specialist. This is part-time, casual contract position has flexible schedule with 5 to 28 hours a week. Do you live in Boundary Country? Do you know it and love it and want to see it succeed as a tourism destination? Do you have experience in tourism or a network in the region? We want to hear from you! Read More → Watch Recording: Introduction to Transformative Research   As the tourism industry navigates the ongoing effects of the COVID-19 pandemic, the British Columbia Regional Tourism Secretariat (BCRTS) and the regions, including Thompson Okanagan Tourism Association (TOTA), have produced reports with recent and ongoing regional market research to support tourism professionals in making business decisions. To expand on this research, the BCRTS partnered with Symphony Tourism Services, a subsidiary of TOTA, to deliver training programs on how to analyze the data and ensure you are using your marketing efforts in the most effective and efficient way possible. The webinar will result in a better understanding of the customer segments, social values, and travel patterns of people visiting and living in your area for you to then better market to them. By learning how to interpret and utilize this market research, you will be able to better design marketing strategies that will target the right audience at the appropriate time of year for your business or organization. This interactive webinar will introduce market research reports available to inform tourism businesses, including: Canadian Travel Patterns Weekly Tracker Monthly Visitor Highlights EQ & Prizm Profiles And more  Watch Recording → Integrate Research into Your Tourism Marketing Plan Workshop On May 12, learn how to integrate research into your marketing plan with this 3-hr interactive, online workshop for up to 20 participants in the Thompson Okanagan region. The engaging and collaborative workshop is intended to guide tourism operators in answering questions regarding their business and ideal customer/target markets. Participants will build a better understanding of how to apply the data to implement marketing strategies through insights and data gathered from the Weekly Tracker, Monthly Visitor Highlights, EQ & Prizm Profile for the Thompson Okanagan region. Tourism operators will leave the workshop knowing how to identify their ideal customer, tailor their message, and implement practical actions for reaching those customers. Availability is limited to 20 participants. Register → TOTA Business Supports The TOTA team is here to help with the challenges your business is facing. Thompson Okanagan tourism companies can access the following free supports: 1:1 Business Support with a TOTA Resiliency Advisor Business support programs Energy Assessment to improve sustainability and reduce costs Submit a Voice Your Concerns form so TOTA can share the impacts on the tourism industry with government Email [email protected] for quick questions or to share challenges faced by your business Biosphere Commitment Newsletter Updates from TOTA's Biosphere Commitment Program and sustainability news. Read More → News Highlights This Week is Mental Health Week The Canadian Mental Health Association (CMHA)’s annual 2022 Mental Health Week is May 2-8, 2022. This social change campaign aims to shift attitudes and perceptions about mental health. The 2022 theme is the importance of empathy, a learnable skill that is fundamental to successful relationships at home and in the workplace. Empathy is the ability to understand how someone feels because you can imagine what it is like to be them and understanding why they may be feeling what they’re feeling. When someone is struggling, people tend to offer solutions—or judgment—when what is needed most is empathy.  Resources CMHA’s website, MentalHealthWeek.ca, offers practical advice, articles, and information to help you #GetReal about how to really help. For workplace mental health supports, including tourism specific resources, visit CMHA’s BC’s Hub for Workplace Mental Health Lynx Air Launches Affordable Air Travel Routes to/from Kelowna Kelowna International Airport welcomed Lynx Air this week, after launching in March 2022. Lynx is currently operating two flights a week from Kelowna to each of Calgary and Vancouver, with fares as low as $39* to and from Kelowna. As of June 29, Lynx will increase its service to Calgary to three flights per week, taking the airline's total flights in and out of Kelowna to 10 flights and 1,890 seats per week. To commemorate Lynx's growing presence in Kelowna, the airline has launched a limited-time seat sale and is offering up to 50 per cent off all base fares to and from Kelowna.  The sale will end on May 4 at 10:59 PT. For details and to reserve discounted seats, please visit FlyLynx.com. Read More →   Destination BC Invest in Iconics Update Destination BC, together with strategic industry advisory groups, and ITBC are in the midst of developing new brand strategies for the various Iconic routes and places across the province. The Invest in Iconics Strategy for British Columbia is focused on creating globally compelling brands for routes and places across the province that will help disperse visitors as well as help BC stand out amongst the vast array of travel choices around the world. Place Branding will present the province in a new way to create storylines about destinations that will ignite the imaginations of travellers for years to come. Learn More → YYF Penticton Airport Upgrade & Visit South Okanagan Posters The Government of Canada recently renovated and expanded the YYF Penticton Airport terminal building, including new airline check-in counters, car rental kiosks, washrooms, and a visitor’s information booth. The upgraded facility also includes an expanded arrivals hall, security screening area and departure gates. The airport is also seeking a business for the upgraded food service area. As part of the renovations, YYF added new signage, digital displays, and artwork throughout the terminal, including Visit South Okanagan posters for the South Okanagan destination community. Read More & View Posters → Glohaven Community Hub Partnership With Indigenous Tourism Association of Canada Glohaven Community Hub, a Thompson Okanagan software-as-a-service (SaaS) platform empowering tourism communities with innovative and sustainable destination management solutions, has announced a partnership with the Indigenous Tourism Association of Canada (ITAC) to amplify the voices of Indigenous-owned tourism businesses and to provide consumers with the opportunity to demonstrate economic reconciliation by consciously shopping for and supporting the unique products and experiences of Indigenous creators. Read More → Bobby Bissessar Wins Spirit of Kelowna Award On April 21, the Kelowna Hotel Motel Association held its 2021 Heart of Hospitality Awards virtually. The awards were started in 2017 as a way to recognize industry professionals who "have gone above and beyond to provide exceptional experiences to Kelowna and area visitors." Tourism Kelowna presented the "Spirit of Kelowna" award to this year's winner, Bobby Bissessar, Director of Sales & Marketing at The Cove Lakeside Resort. The "Spirit of Kelowna" award is presented to an individual who demonstrates the spirit of Kelowna's brand promise and the destination ambassador values of collaboration, excellence, pride, innovation, and integrity. Congrats Bobby! Learn More → BC Economic Development Award Winners Announced The BC Economic Development Association (BCEDA) and FortisBC announced the winners of the 2022 BC Economic Development Awards, which recognizes BCEDA members for outstanding work in supporting their local economies, and making a meaningful difference in their communities. For over 30 years, the BCEDA has given these awards to individuals and groups who have dedicated their time to community-based economic development. Thompson Okanagan winners include: Economic Reconciliation Award (community less than 20,000 population): Neskonlith Indian Band for Chase Harper Collaborative Community Management Plan (CCMP) Economic Development Marketing Innovation Award (community less than 20,000 population): Village of Ashcroft for Experience Ashcroft Pocket Guide  Congratulations to the 2022 BC Economic Development Award winners! Learn More → Job Opportunity: Director of Partnerships, Indigenous Tourism Association of Canada ITAC is hiring for a Director of Partnerships to join its growing team. Reporting to the president and CEO, this position is responsible for supporting relationships, partnerships, as well as developing and implementing programs across Canada to establish and grow regional Indigenous tourism associations. The Director of Partnerships will oversee corporate communications, internal market research, international projects, and memberships. The Director of Partnerships will also work with and support the Executive Management team, including the president and CEO, as it relates to partnerships. Learn More →   Upcoming Dates Virtual Events & Webinars Goal Setting Workshop by Women of Recreation, Tourism, & Hospitality (WORTH) Association May 3, 2022 | 6:00 PM – 8:00 PM Host: Women of Recreation, Tourism, & Hospitality (WORTH) Association Learn More & Register → Gender in the Workplace | Canadian Centre for Diversity and Inclusion May 5, 2022 | 9:00 AM – 12:00 PM Host: Greater Vancouver Board of Trade & Canadian Centre for Diversity and Inclusion Learn More & Register → LGBTQ2+ Inclusion | Canadian Centre for Diversity and Inclusion May 12, 2022 | 9:00 AM – 12:00 PM Host: Greater Vancouver Board of Trade & Canadian Centre for Diversity and Inclusion Learn More & Register → Integrate Research into Your Tourism Marketing Plan Workshop May 12, 2022 | 12:30 PM – 4:00 PM Host: TOTA / Symphony Tourism Services / BCRTS Register → Indigenous Inclusion | Canadian Centre for Diversity and Inclusion May 19, 2022 | 9:00 AM – 12:00 PM Host: Greater Vancouver Board of Trade & Canadian Centre for Diversity and Inclusion Learn More & Register → Green Wine Future - Virtual Wine Conference Featuring Thompson Okanagan May 23, 2022 – May 26, 2022 Host: Green Wine Future, sponsored by TOTA Learn More & Register → Including Persons with Disabilities | Canadian Centre for Diversity and Inclusion May 26, 2022 | 9:00 AM – 12:00 PM Host: Greater Vancouver Board of Trade & Canadian Centre for Diversity and Inclusion Learn More & Register →  View Webinar Calendar → In Person Events  IMPACT Sustainability Travel & Tourism Conference 2022 May 8, 2022 – May 11, 2022 Learn More & Register → BCHF Okanagan Golf Tournament May 10, 2022 | 11:30 AM – 8:00 PM Host: BC Hospitality Foundation, sponsored by TOTA Register →  Tourism Industry Forum & Tourism Kelowna Annual General Meeting May 11, 2022 | 9:30 AM – 6:00 PM Host: Tourism Kelowna Learn More & Register → Rendez-vous Canada+ May 24, 2022 – May 27, 2022 | 9:00 AM  Learn More & Register → The Art of Leadership for Women Wednesday, June 8 | 8:30 AM  4:30 PM Partner: Tourism Industry Association of BC Special Offer – Save $100 with promo code TIABC40. Learn More & Register → View Event Calendar → Get Involved Survey | Actions to Reduce Single-Use Waste in BC (share feedback by June 21) The Province is proposing a new regulation to reduce single-use and plastic waste by limiting or banning the use of certain single-use items. The regulation will complement and expand on the actions taken by B.C. municipalities and the federal government to tackle plastic waste and pollution. The survey also seeks your input on other actions to reduce plastic waste, address materials that are difficult to reuse or recycle, and keep what we do use working for us for longer. Engagement timelines: April 22 to June 21, 2022. Learn More & Take Survey → Join 40-day Hospitality Hustle Challenge to Raise Awareness for BC Hospitality Foundation The BC Hospitality Foundation invites you to join this year’s #HospitalityHustle. to help unite British Columbians to raise awareness for the Foundation, promote healthy lifestyle choices, and have some fun. Participants are encouraged to set a personal fitness goal, share their progress on social media, and tag #HospitalityHustle to connect with other participants. Each participant contributes to the Foundation’s “collective” progress map to help reach the goal of completing the route around BC three times. Individuals can also choose to fundraise for the Foundation - funds support industry colleagues facing financial crisis due to illness. Learn More & Register → Resource Roundup Canadian Tourism Labour Market Snapshot - March 2022 The latest report on the Canadian Tourism Labour Market has been released and reflects the status of employment in the sector for the month of March 2022. Overall, tourism employment experienced an uptick as the sector builds momentum toward recovery in the coming months; however, growth is hindered by employment losses in the accommodations industry and a higher than anticipated unemployment rate in transportation. When considering the robust tourism labour force pre-pandemic (2,117,700 workers in March 2019), it is clear that labour shortages remain across the country and throughout the tourism industries. Through other indicators such as the tourism unemployment rate which held strong in March, there is hope that momentum is building toward sector recovery. View Report → Reminder: Canada Recovery Hiring Program (CRHP) - Apply by May 7 While the Canada Recovery Hiring Program (CRHP) expires on May 7, 2022, the government will accept retroactive applications. Intended to support recovery for businesses to hire employees or increase work hours of existing employees, the CRHP is a separate wage subsidy that runs parallel to the Tourism and Hospitality Recovery Program (THRP) wage and rent subsidies, which also expire on May 7. Programs Eligibility Requirements: The CRHP provides up to 50% wage subsidies for new employees or for existing employees who are working increased hours or earn a higher wage. Eligible employers must have a revenue loss of more than 10% to qualify. The CRHP is a separate wage subsidy that runs parallel to the Tourism and Hospitality Recovery Program (THRP) wage and rent subsidies, which also expire on May 7. Eligible employers can access either the CRHP or the THRP, but not both during the same period. Eligible employers, who had an active payroll account as of March 2020 can access the CRHP. The THRP subsidies require a minimum period-over-period revenue loss of at least 40% and some employers no longer meet the 40% revenue loss requirement to qualify for the THRP. Unlike the THRP, applications to the CRHP can be made retroactively up to 180 days after the end of a period. Applications to the CRHP are made through the same system as the THRP. Learn More → Applications Open for B.C. Employer Training Grant (ETG) Until March 2023 The B.C. Employer Training Grant program (ETG) supports skills training to address provincial labour market needs. The program is delivered by the Province of British Columbia and is funded by the Government of Canada through the Workforce Development Agreement (WDA). The goal of the ETG is to help British Columbians access the skills training needed to adapt to the changing requirements of jobs and the labour market while encouraging employer involvement in the training of their employees. Employers are eligible to receive up to $300,000 per fiscal year (April 1 – March 31). Reimbursement amounts vary between 60% and 100% depending on the training stream. If approved, employers are to pay for all costs in full and, after training has started, submit a reimbursement claim. Learn More & Apply →   Tourism Events Program Applications Open Until May 31 The Province of BC has restarted the Tourism Events Program accepting applications until May 31, 2022. While historically an annual program, it was paused in spring 2020 due to pandemic restrictions and guidelines limiting gatherings. The Tourism Events Program (the program) provides funding for up to 10% of the total event budget up to a maximum of $250,000 per event (minimum of $10,000). Funds can also cover a range of marketing expenses. Eligible events are those that are in B.C. between October 1, 2022, and September 30, 2023, accessible to the public, and are generally sporting, arts, or cultural events. Learn More & Apply → Human Resources Industry Toolkit - go2HR The go2HR team developed an industry toolkit with employer HR resources for the coming season. The toolkit has downloadable and customizable resources that can help in the following areas of HR: Recruitment Onboarding On the Job Departure From recruitment best practices to sample interview questions, including templates to manage employee performance, this HR Toolkit is a great resource whether you are hiring your first employee and not sure where to start, or you are an experienced manager looking to update current HR practices, policies, or procedures. View Resources → go2HR Guide to Employment Help for Ukrainians go2HR has prepared a guide to help BC tourism and hospitality employers who are keen to assist Ukrainian newcomers through employment, for those who are interested, but not sure if they can or how to start. Learn More → Hire Global Tourism Diploma Graduates Immigration Services Society of BC (ISSofBC) provides support services for immigrants and refugees to help them get settled, find careers, and learn all they need to know about living in Canada. ISSofBC provides settlement, education, and employment services to over 20,000 clients every year. Approximately 20 students who recently completed the Global Tourism Diploma Program are looking for full and/or part-time employment in the industry, and many are available to start working immediately. For more information, contact Shelina Spilchen, Case Manager – Skills Training for Tourism at [email protected]. Read More → Canadian Tourism Labour Market Snapshot - March 2022 The latest report on the Canadian Tourism Labour Market has been released and reflects the status of employment in the sector for the month of March 2022. Overall, tourism employment experienced an uptick as the sector builds momentum toward recovery in the coming months; however, growth is hindered by employment losses in the accommodations industry and a higher than anticipated unemployment rate in transportation. When considering the robust tourism labour force pre-pandemic (2,117,700 workers in March 2019), it is clear that labour shortages remain across the country and throughout the tourism industries. Through other indicators such as the tourism unemployment rate which held strong in March, there is hope that momentum is building toward sector recovery. View Report → Research Spotlight Measuring Canadian Travel Patterns - Thompson Okanagan Research data created by Environics Analytics to help the travel and tourism industry understand the impact of the worldwide COVID-19 pandemic as it relates to Domestic Overnight Visitors within Canada. Fast Facts Thompson Okanagan Tourism Research Summary A roundup of B.C. tourism research to provide an ongoing snapshot of the tourism industry over time. Corporate Sponsors: Connect with TOTA: Subscribe to TOTA News Updates Thompson Okanagan Tourism Association (TOTA), 2280-D Leckie Road, Kelowna, British Columbia V1X 6G6, Canada Unsubscribe Manage preferences

Thompson Okanagan Tourism News Summary | Week of 2022-04-25

Updates, webinars, events, opportunities to get involved, resources, and research to support Thompson Okanagan tourism professionals.

View in News Centre → Midnight Musings from the TOTA Team Hi there, Last week, on Friday, April 22, the world celebrated Earth Day once again. First celebrated in 1970, Earth Day has grown over the years into a major day of environmental action, celebrated in many countries around the world. It also inspired organizations such as Earth Day Canada, a charitable organization that inspires and supports citizens and organizations across the country to reduce their impact on the environment. For the Thompson Okanagan Tourism Association, it’s important to remember Earth Day’s call to action not only on April 22nd but every day of the year. As a Biosphere Certified Gold Destination, TOTA strives to make progress on the United Nations Sustainable Development Goals (SDGs) with each initiative we undertake. The SDGs are an urgent call for action by all countries to recognize that ending poverty and other deprivations must go hand-in-hand with strategies that improve health and education, reduce inequality, and spur economic growth – all while tackling climate change and working to preserve oceans and forests. The 17 Sustainable Development Goals are again divided into 169 targets to make progress towards the main goals, which are interconnected and overlapping. TOTA, as well as companies in the Biosphere Commitment Program, are collecting evidence of initiatives related to the SDGs through the Biosphere Sustainable Lifestyle digital platform, a revolutionary system that indicates the real level of sustainability of any company. The website enables companies to create a custom Sustainability Plans through the selection of a set of more than 400 sustainable activities and actions, linked to the 169 targets. The Biosphere Sustainable Lifestyle platform is just one of many services available through the Thompson Okanagan Biosphere Commitment Program. Learn More About Biosphere → Examples of TOTA’s progress on the SDGs include: Climate Action, Responsible Consumption & Production, and Partnerships for the Goals: Last week, at the Green Wine Future Press Conference, Green Wine Future founder, Pancho Campo, shared how wineries around the world are being impacted by climate change, and also how they are taking measures to both adapt the impacts and mitigate the progression of climate change. More details will be shared at the Green Wine Future - Virtual Wine Conference, a global virtual event happening May 23 - 26, featuring the Thompson Okanagan wine region. Watch Recording → Gender Equality, Decent Work & Economic Growth, and Partnerships for the Goals: TOTA is co-hosting a webinar about Research on Retaining and Developing Women of Recreation, Tourism & Hospitality and a free Gender Equity Tourism Business Audit worksheet with the Women of Recreation, Tourism, & Hospitality (WORTH) Association on May 5. Register → Affordable & Clean Energy: TOTA has partnered with FortisBC and GreenStep Solutions to help businesses improve operational efficiencies and reduce costs for tourism stakeholders in the Thompson Okanagan region through a free Energy Assessment, which includes an analysis of all lighting, equipment, and utility bill data to understand your energy usage; a report summarizing energy and cost-saving opportunities; and implementation support. Register for an Energy Assessment → Quality Education, and Partnerships for the Goals: TOTA continuously offers webinars and training programs, such as the upcoming: Introduction to Transformative Research webinar on April 27 BCRTS Tourism Impact Portal Information Sessions on May 17 and 18 Hospitality Professional Program, now accepting applications for fully funded virtual training through Okanagan College from June 20 to December 16. - The TOTA Team Newsletter Contents TOTA News COVID News News Highlights Upcoming Dates Get Involved Resource Roundup Research Spotlight TOTA News Hospitality Professional Program: Applications Open until May 22, 2022 Do you know current hospitality professionals looking to build on their hospitality management career by further developing their skills, knowledge and connections? Someone eager to develop the tools and resources necessary to thrive in the evolving world of hospitality? TOTA, in partnership with Okanagan College, is offering the fully funded Hospitality Professional Program to unemployed, seasonal, part-time, and casual workers. This 28-week LIVE online learning program pairs practical, unique, and intensive hospitality skills training with key industry certifications so participants can jump into a hospitality position for the 2022/23 winter season. Read More → Promote Your Business at the Thompson Okanagan Tourism Inspiration Centre Thompson Okanagan tourism companies are invited to share adventures and experiences at the Tourism Inspiration Centre on Highway 97C above Peachland, which receives 45,000+ visitors per season. Promotion Opportunities for the 2022 season (May-October) Outdoor Billboard Space: $500+GST / year Brochure Racking Space & QR Code Link to Website: $125+GST / year On-Site Exhibit Space: $150+GST / weekend Availability is limited and offered first come, first serve. To secure your promotion space, contact [email protected]. Job Opportunity: Boundary Country Local Project and Stakeholder Engagement Specialist | Apply by May 6, 2022 Symphony Tourism Services (STS), a subsidiary of the Thompson Okanagan Tourism Association (TOTA), and Boundary Country Tourism are seeking to hire a Boundary Country Local Project and Stakeholder Engagement Specialist. This is part-time, casual contract position has flexible schedule with 5 to 28 hours a week. Do you live in Boundary Country? Do you know it and love it and want to see it succeed as a tourism destination? Do you have experience in tourism or a network in the region? We want to hear from you! Read More → Sustainable Energy Tips for Tourism Businesses Energy is used every day to modulate temperature, light indoor and outdoor environments, heat water, and run appliances. According to Natural Resource Canada more than 60% of the total energy consumption in a building is utilized for space heating. The following energy efficiency tips can help in reducing your business’ energy consumption and will bring added benefits of cost saving and reducing your carbon footprint: Regularly maintain and replace worn caulking and weatherstripping around windows and doors to seal gaps and cracks. Install programmable thermostat to turn down the heat to about 17 degree Celsius after business hours and in unoccupied or less frequently used areas. Upgrade to LED lighting to enhance your indoor atmosphere and save energy costs. Replace standard incandescent bulbs with Energy Star rated LED bulbs and T12 fluorescent lamps and high performance T8 or LED lighting. Have appliances serviced regularly to keep them operating safely and efficiently. Schedule a Complimentary Energy Assessment → New Biosphere Committed Company: Codfather’s Seafood Market We are pleased to welcome Codfather’s Seafood Market as the newest Biosphere Committed Company. Located in Kelowna, Codfather's is a family run business that prides themselves on marking a big impact out of a small space. Sustainability for Codfather's as a seafood business has always been tied closely to the ethics of seafood harvesting and growing, and the way that fisheries are organized and monitored. Codfather’s owners Jon and Anne-Marie Crofts have been involved in other sustainable movements such as Slow Fish and the Fisheries for Communities campaign. Read More → TOTA Business Supports The TOTA team is here to help with the challenges your business is facing. Thompson Okanagan tourism companies can access the following free supports: 1:1 Business Support with a TOTA Resiliency Advisor Business support programs Energy Assessment to improve sustainability and reduce costs Submit a Voice Your Concerns form so TOTA can share the impacts on the tourism industry with government Email [email protected] for quick questions or to share challenges faced by your business COVID News Government of Canada Announces Additional Easing of Border Measures Effective April 25 The Government of Canada announced further changes to Canada's border measures for certain eligible travellers. Effective April 25, 2022, the following easing of border measures are in effect: Unvaccinated or partially vaccinated children aged 5-11 who are accompanied by a fully vaccinated parent, step-parent, guardian or tutor will no longer be required to complete a pre-entry COVID-19 test for entry to Canada. Pre-entry tests will still be required for partially vaccinated or unvaccinated travellers 12 and older who are currently eligible to travel to Canada. Children under 5 years of age are not required to provide a COVID-19 test result. All fully vaccinated travellers will no longer be required to provide a quarantine plan upon entry. This requirement will also be removed for children aged 5-11 who are accompanied by a fully vaccinated parent, step-parent, guardian, or tutor and travellers with a medical contraindication to a COVID-19 vaccine. Furthermore, fully vaccinated travellers arriving to Canada after April 25, 2022, will no longer be federally required to do the following for 14 days after arriving: mask while in public spaces; monitor and report if they develop signs or symptoms; quarantine if another traveller in the same travel group exhibits signs or symptoms or tests positive; and maintain a list of close contacts and locations visited. All travellers are still required to use ArriveCAN (free mobile app or website) to provide mandatory travel information within 72 hours of their arrival to Canada and/or before boarding a plane or cruise ship destined for Canada. View Announcement →   Canada Masking Guidelines for Travel Still in Effect Canada’s Transport Minister said masking guidelines while travelling still apply, as the US moves to drop its national mandate. Currently in Canada, travellers must wear a mask or face covering while travelling through Canadian airports and for the duration of flights. Air operators are required to notify passengers of the rule and receive confirmation that everyone has a face covering. Transport Canada says travellers should also wear a mask or face covering while travelling in groups by rail, road, and water. Read More → To support the new border measures in place as of April 1, the Canada Border Services Agency has produced videos to ensure travellers are aware of the current requirements in place and arrive prepared at the border or airport. The tourism industry is encouraged to share these videos with your network to help facilitate a smooth travel experience for visitors. Watch Videos → News Highlights Destination BC and Indigenous Tourism BC Present: Illahee In April, Destination BC with ITBC launched Illahee: a video series featuring Indigenous story tellers, to help audiences deepen their connection with BC’s nature by listening to three Indigenous leaders describe their unique relationships to the land and sea. One of the videos features Chief Frank Antoine of the Bonaparte First Nation, sharing what he’s learned by listening to the wind in the mountains of the Thompson Okanagan. The videos will be shared with consumers through paid and owned channels as part of the extensive global BC Effect marketing campaign. Illahee means “our lands and our place within them.” Choosing this name honours the intent of the Chinook Jargon Language to serve as a means of connecting people from diverse backgrounds to each other and to these lands. Watch Videos →   Glohaven Community Hub Partnership With Indigenous Tourism Association of Canada Glohaven Community Hub, a Thompson Okanagan software-as-a-service (SaaS) platform empowering tourism communities with innovative and sustainable destination management solutions, has announced a partnership with the Indigenous Tourism Association of Canada (ITAC) to amplify the voices of Indigenous-owned tourism businesses and to provide consumers with the opportunity to demonstrate economic reconciliation by consciously shopping for and supporting the unique products and experiences of Indigenous creators. Read More →   SASCU supports the Shuswap North Okanagan Rail Trail with $50,000 The Shuswap North Okanagan Rail Trail celebrated Earth Day with an announcement of a $50,000 donation from Salmon Arm Savings and Credit Union (SASCU) Financial Group toward the construction of the rail trail. The announcement was made at Splatsin Community Centre where the first pilot section will be constructed between Splatsin and Enderby. The second section approved for construction will begin in Sicamous (km 0) to Mara (km 19.8) to address rock scaling, road crossings, bridge decking, safety signage, preliminary grading, and erosion. The Capital Fundraising Campaign encourages corporate and community donors to support the rail trail project by making donations, as many grant applications require a matching financial commitment to qualify. All contributions are tax-deductible. Every dollar donated is leveraged for grants to construct additional kilometres on the rail trail. Learn More → Donate →   New Measures to Address Canada’s Labour Shortage The Government of Canada made several announcements to streamline the process and improve access to international workers for businesses, to assist in recovery from the COVID-19 pandemic. View Announcement →   Flood-Affected Communities Benefit from BC Recovery Funding Ten BC communities severely affected by the November 2021 floods are receiving $53.6 million in provincial funding to support recovery work and get people back into their communities. Due to the extreme effects of the flooding on their communities, several local governments are receiving direct grants to assist them in meeting the additional costs pressures of ongoing recovery and infrastructure planning. Thompson Okanagan communities receiving funds are: Merritt, Princeton and Thompson-Nicola Regional District. Read Announcement →   Canadian Documentary Sheds Light on Mass Tourism A Canadian-made documentary, the Last Tourist, premiered in Vancouver last week with the aim to shine a light on the negative effects travel can have on world cultures and landscapes. The documentary explains that if done right, travelling can help with wealth distribution, while giving travellers enriching experiences. It also recommends researching tour companies before booking and keeping money in the local economy, whether that means staying in locally-owned hotels, eating at locally-owned restaurants or shopping locally. The Last Tourist is available on Apple TV and Amazon. Learn More & Watch Preview →   Wines of BC Vintage Report - 2021 Wine Growers British Columbia (WGBC) released the annual BC Wine Grape 2021 Vintage Report, which reveals another harvest of impressive quality achieved through expert vineyard management during a record-shattering year for wine regions across the province. Overall, winegrowers throughout British Columbia agree that the 2021 vintage will be remembered for low yields but intensely flavoured fruit resulting in wines of remarkable character, concentrated flavours, and balanced acidity. The intricacies of such a one-of-a-kind growing season are best reviewed in detail in the full report, with data sourced from industry participants at WGBC’s annual Winemakers and Viticulturists Forum and Vintage Survey. The BC Wine Grape Vintage Report is available to BC wine lovers and industry professionals alike and an essential tool to understand and promote the exceptional wines that came from the eventful 2021 growing season. View Report →   The Value of Tourism: West Kelowna Spotlight Tourism Kelowna connected with several West Kelowna businesses to find out more about what tourism means to them and how it positively impacts their business and community. Read Tourism Kelowna’s Value of Tourism Spotlight on West Kelowna →   Federal Budget 2022 Highlights The Government of Canada unveiled its 2022 federal budget on April 7. Spending was largely focused on housing and defense and notably excluded targeted support for the tourism industry by means of wage and fixed-cost support, and an extension of the Tourism and Hospitality Recovery Program. It also did not include amendments to the Tourism Relief Fund, nor extensions and amendments to debt relief such as the RRRF and CEBA programs. The Office of the Minister of International Trade, Export Promotion, Small Business and Economic Development spoke to Budget 2022 and noted that it is an innovation-forward budget that is focused on fiscal responsibility as Canada recovers. Many initiatives in the budget are designed to support Canadian businesses as they scale up, including investments in the Canada Growth Fund, the Canada Innovation and Investment Agency, and the Coordinated Accessible National (CAN) Health Network. Other commitments include investments to build a world-class IP regime, grow global innovation clusters, and ensure the resilience and stability of supply chains. View Recording → (Password: ZtWrptm2) To learn more about how the federal budget relates to the tourism industry, view the following summaries: Government of Canada: Budget 2022 Destination BC Tourism Industry Association of Canada (TIAC) Hotel Association of Canada (HAC) Canadian Ski Council (via Capital Hill Group) Webinar Recordings Building Positive Workplace Cultures Host: go2Hr and BC Hotel Association Watch Video → Green Wine Future Conference: Thompson Okanagan Host: Green Wine Future, sponsored by TOTA Watch Video → Upcoming Dates Virtual Events & Webinars Introduction to Transformative Research Apr 27, 2022 | 9:00 AM – 10:30 AM Host: BCRTS / Symphony Tourism Services / TOTA Register → Get Involved: Women of Recreation, Tourism, & Hospitality (WORTH) Association Info Session Monday, May 2, 2022 | 12:00 PM  1:00 PM Host: Women of Recreation, Tourism, & Hospitality (WORTH) Association Register → Goal Setting Workshop by Women of Recreation, Tourism, & Hospitality (WORTH) Association May 3, 2022 | 6:00 PM – 8:00 PM Host: Women of Recreation, Tourism, & Hospitality (WORTH) Association Learn More & Register → Gender in the Workplace May 5, 2022 | 9:00 AM – 12:00 PM Host: Greater Vancouver Board of Trade& Canadian Centre for Diversity and Inclusion Learn More & Register → Research on Retaining and Developing Women of Recreation, Tourism & Hospitality Thursday, May 5, 2022 | 1:30 PM  2:30 PM Hosts: Women of Recreation, Tourism, and Hospitality (WORTH) Association, BC Tourism Resiliency Network, and Thompson Okanagan Tourism Association (TOTA) Register → LGBTQ2+ Inclusion May 12, 2022 | 9:00 AM – 12:00 PM Host: Greater Vancouver Board of Trade & Canadian Centre for Diversity and Inclusion Learn More & Register → BCRTS Tourism Impact Portal Information Sessions Session 1: May 17 @ 12 PM PT | Register → Session 2: May 18 @ 9 AM PT | Register → Host: BC Regional Tourism Secretariat (BCRTS), including Thompson Okanagan Tourism Association (TOTA) Indigenous Inclusion May 19, 2022 | 9:00 AM – 12:00 PM Host: Greater Vancouver Board of Trade & Canadian Centre for Diversity and Inclusion Learn More & Register → Green Wine Future - Virtual Wine Conference Featuring Thompson Okanagan May 23, 2022 – May 26, 2022 Host: Green Wine Future, sponsored by TOTA Learn More & Register → View Webinar Calendar → In Person Events  Sunflower Fundraising Festival for Ukraine to Support 1,000 Rides Out May 1, 2022 | 1:00 PM – 4:00 PM Host: Adventure Development & Relief Agency (ADRA) Heritage Hills Community Park, 176 Chadwell Place Hotel Association of Canada (HAC) Conference May 2, 2022 – May 3, 2022 Host: Hotel Association of Canada Learn More & Register → Solar Installation Open House with SolShare Energy & Tantalus Vineyards Thursday, May 5, 2022 | 5:30 PM  7:30 PM Host: SolShare Energy & Tantalus Vineyards Learn More & Register → IMPACT Sustainability Travel & Tourism Conference 2022 May 8, 2022 – May 11, 2022 Learn More & Register → BCHF Okanagan Golf Tournament May 10, 2022 | 11:30 AM - 8:00 PM Host: BC Hospitality Foundation, sponsored by TOTA Register → The Art of Leadership for Women Wednesday, June 8 | 8:30 AM  4:30 PM Partner: Tourism Industry Association of BC Special Offer – Save $100 with promo code TIABC40. Learn More & Register → View Event Calendar → Get Involved go2HR Seeking Board Nominations by April 29, 2022 go2HR is currently seeking nominations for three director positions (2 year term). They are committed to renewing their board with diversified representation and keen to receive nominations from women, indigenous operators, northern BC employers, and educators. Are you interested in running for a position on go2HR’s Board of Directors? The organization needs your expertise and leadership to help them continue the strategic journey to realize strong workforces and safe workplaces that deliver world-class tourism and hospitality experiences in BC. Now more than ever, go2HR's work is needed to support BC’s tourism and hospitality recovery. All completed nominations forms must be submitted to go2HR no later than 5:00 pm on Friday, April 29, 2022. Learn More → Resource Roundup Apply for BC Trails Day Community Grant by May 9 The Outdoor Recreation Council of BC (ORCBC) has announced that the BC Trails Day Community Small Grants are back. With support from RC Strategies, ORCBC offers a limited number of small grants of up to $500 each to help outdoor organizations organize community-based BC Trails Day events. The funds can help pay for various expenses, including tools and gear library products, stewardship supplies, event promotion, equipment rental, and other materials needed to create a fantastic BC Trails Day event experience. The application deadline is Monday, May 9, 2022. Apply →   go2HR Support for Communicable Disease Prevention Plans Recently approved WorkSafeBC legislation requires employers to implement communicable disease prevention measures in the workplace. go2HR’s health and safety professionals are available to support tourism and hospitality businesses do just that. To make the transition to Communicable Disease Prevention Plans as easy as possible, go2HR has developed detailed resources (including a downloadable checklist) for businesses to use to help ensure you have factored in all of the key prevention measures. Use the checklist to assess the risks in your workplace and record the steps that you are taking to protect workers. Request a free consultation with a member of go2HR's health and safety team to discuss appropriate measures for your business and answer your questions. Upload your completed checklist or prevention plan and go2HR will review it for you and provide tailored feedback. Access Resources →   go2HR Employee Training Programs go2HR offers several online and free/affordable training opportunities to support training and development of the BC tourism industry and to create safe and successful workplaces. The following courses may be helpful for you and your team members: FOODSAFE Level 1 by Distance Education: Self-paced BC food safety course and certification. BSAFE™ - BC Safety Assured For Everyone: Free front line worker foundational health and safety course Safer Spaces - Course for Employers and Supervisors: Free online course about preventing sexual harassment in tourism and hospitality workplaces. Foundations of Workplace Safety Course (includes WHMIS): Free workplace safety training for young or new workers in tourism, including rights and responsibilities, and common hazards. SuperHost Customer Service Training: Affordable, relevant and quality customer service training for front-line employees, available online. Workplace Wellness CARE Certificate: Free online training to learn to maintain mental health and care for another person experiencing a mental or emotional crisis.   Post a Job on the go2HR Job Board The go2HR job board is free for tourism and hospitality employers operating in British Columbia. Post jobs and hiring events to find quality employees in Accommodation, Food and Beverage Services, Recreation and Entertainment, Transportation, and Travel Services. The go2HR Job Board receives 20,000 monthly visits from qualified candidates looking for front-line, supervisory, management or executive positions. Learn More & Post a Job → Research Spotlight Measuring Canadian Travel Patterns - Thompson Okanagan Research data created by Environics Analytics to help the travel and tourism industry understand the impact of the worldwide COVID-19 pandemic as it relates to Domestic Overnight Visitors within Canada. Corporate Sponsors: Connect with TOTA: Subscribe to TOTA News Updates Thompson Okanagan Tourism Association (TOTA), 2280-D Leckie Road, Kelowna, British Columbia V1X 6G6, Canada Unsubscribe Manage preferences

Thompson Okanagan Tourism News Summary | Week of 2022-04-18

Updates, webinars, events, opportunities to get involved, resources, and research to support Thompson Okanagan tourism professionals.

View in News Centre → Midnight Musings from the TOTA Team Hi there, The Thompson Okanagan Tourism Association (TOTA) is taking part in the upcoming virtual Green Wine Future Conference from May 23 to May 26, 2022. The event is the most ambitious environmental conference ever organized for the global wine community and will launch as a fully online gathering. The Green Wine Future Conference will address critical topics of sustainability, climate crisis, biodiversity, wine tourism, regenerative agriculture, carbon amelioration, hydric resources, and energy efficiency, as well as create truly green business opportunities to respond to current world conditions and offer a totally new way to attend a conference and for speakers to present their information through video footage, documentaries, and live broadcasts from vineyards and wineries. TOTA is supported by several provincial and regional funding partners, including Destination British Columbia and Wine Growers British Columbia; and host wineries who will showcase the Thompson Okanagan wine region: Mission Hill Family Estate Winery, CedarCreek Estate Winery, and Monte Creek Winery. Other Thompson Okanagan wineries are invited to participate and represent the Thompson Okanagan wine region by hosting a Green Wine Future Virtual Trade Booth. Thompson Okanagan Wine for the Planet Documentary As part of the conference, Green Wine Future will feature the Wine for the Planet docuseries, including a short documentary about the Thompson Okanagan wine region. The docuseries will show the support of the wine industry towards the most sensitive parts of the planet such as ice caps and glaciers, rainforest, marine environments, and areas sensitive to flooding and water scarcity.  To create the docuseries, GWF founder Pancho Campo will travel to the Thompson Okanagan to record a tourism documentary. We look forward to unveiling the documentary during the Green Wine Future North America segment on May 23. Thompson Okanagan Press Conference on April 20 | Join Online or In Person TOTA and Wine for the Planet invite you to join the Special Press Event tomorrow, Wednesday April 20, 2022 at 2:30 PM. At the press conference, you will hear directly from Pancho and learn of his work around the world. He will offer insights of what to expect at this year's Green Wine Future Conference. You will also have the opportunity to hear from several industry leaders and enjoy a small sampling of some of the area's various wine varietals. Register to Attend Online or In Person Registration Now Open / TOTA Discount Code The Green Wine Future North America segment will take place on May 23 at 2:30 PM to 6:30 PM PDT (UTC-7). Registration for one day of the conference is $47 USD. Through TOTA’s partnership, Thompson Okanagan stakeholders get a 55% discount by using the code TOTA55. To register and view the schedule, visit GreenWineFuture.com. - The TOTA Team Newsletter Contents TOTA News COVID Updates News Highlights Upcoming Dates Resource Roundup Research Spotlight TOTA News Webinar: Introduction to Transformative Research Apr 27, 2022 | 9:00 AM – 10:30 AM Host: BCRTS / Symphony Tourism Services / TOTA As the tourism industry navigates the ongoing effects of the COVID-19 pandemic, the British Columbia Regional Tourism Secretariat (BCRTS) and the regions, including Thompson Okanagan Tourism Association (TOTA), have produced reports with recent and ongoing regional market research to support tourism professionals in making business decisions. To expand on this research, the BCRTS has partnered with Symphony Tourism Services, a subsidiary of TOTA, to deliver training programs on how to analyze the data and ensure you are using your marketing efforts in the most effective and efficient way possible. The webinar will result in a better understanding of the customer segments, social values, and travel patterns of people visiting and living in your area for you to then better market to them. By learning how to interpret and utilize this market research, you will be able to better design marketing strategies that will target the right audience at the appropriate time of year for your business or organization. This interactive webinar will introduce market research reports available to inform tourism businesses, including: Canadian Travel Patterns Weekly Tracker Monthly Visitor Highlights EQ & Prizm Profiles And more Register → Webinar Recording: Connecting to Eco-Conscious Customers with the Sustainable Life App™ Host: Thompson Okanagan Tourism Association (TOTA) & Sustainable Life App™ TOTA and Sustainable Life App™ recorded a webinar on how Thompson Okanagan tourism companies can connect with eco-conscious customers online. Sustainable Life App™ is a downloadable mobile map-based app that connects eco-conscious consumers with sustainable businesses and brands from where they are. The app is free to download on Android and Apple. With 4,000+ listings, 10,000+ downloads, and 6,000+ users, the app is growing in popularity across Canada and internationally. Watch Recording → Sustainable Energy Tips for Tourism Businesses Energy is used every day to modulate temperature, light indoor and outdoor environments, heat water, and run appliances. According to Natural Resource Canada more than 60% of the total energy consumption in a building is utilized for space heating. The following energy efficiency tips can help in reducing your business’ energy consumption and will bring added benefits of cost saving and reducing your carbon footprint: Regularly maintain and replace worn caulking and weatherstripping around windows and doors to seal gaps and cracks. Install programmable thermostat to turn down the heat to about 17 degree Celsius after business hours and in unoccupied or less frequently used areas. Upgrade to LED lighting to enhance your indoor atmosphere and save energy costs. Replace standard incandescent bulbs with Energy Star rated LED bulbs and T12 fluorescent lamps and high performance T8 or LED lighting. Have appliances serviced regularly to keep them operating safely and efficiently In addition, Thompson Okanagan tourism businesses can receive a complimentary energy audit and recommendations through TOTA's Energy Analyst. Schedule a Complimentary Energy Assessment → Vote TOTA for North America's Responsible Tourism Award 2022 | Deadline: May 3 The Thompson Okanagan Tourism Association (TOTA) has been nominated for North America's Responsible Tourism Award 2022 in the 29th annual World Travel Awards. The award serves to acknowledge, reward, and celebrate excellence across all sectors of the global travel and tourism industry. TOTA has received this award in 2018, 2019, and 2020 and is honoured to be nominated once again in this category. Achieving this recognition for a fourth time would help TOTA spread the word on how the Thompson Okanagan tourism industry and our organization are working together to offer tourism services in a responsible and sustainable manner. Travel industry professionals and consumers worldwide are invited to cast their votes for travel brands that they consider to be the very best in the world. The nominee gaining the most votes for an award named as the winner. Voting is open until May 3, 2022. We would greatly appreciate it if you could take a few moments to register with World Travel Awards and vote for TOTA in category 52. North America's Responsible Tourism Award. Vote for TOTA → TOTA Business Supports The TOTA team is here to help with the challenges your business is facing. As part of TOTA's Tourism Resiliency Program tourism companies can access the following free supports: 1:1 Business Support with a TOTA Resiliency Advisor Business support programs Energy Assessment to improve sustainability and reduce costs Submit a Voice Your Concerns form so TOTA can share the impacts on the tourism industry with government Email [email protected] for quick questions or to share challenges faced by your business COVID Updates US Lowers Risk Level For Travel To Canada The U.S. Centers for Disease Control and Prevention (CDC) has moved Canada down from Level 4 to Level 3 category of travel risk. The Centers for Disease Control and Prevention is no longer warning Americans to avoid travel to Canada because of the coronavirus. In an update to its travel health notices on April 4, the US public health agency said the level of COVI-19 in Canada is “high” rather than “very high”; it had been at Level 4 since Jan. 10, 2022. View Key Information for US Travelers to Canada →   BC Proof of Vaccination & COVID Safety Plans Requirements Lifted as of April 8, 2022 As of April 8, 2022 further restrictions were lifted in the Province of BC, including: Proof of vaccination will no longer be required under public health order to access businesses, events, and services Individual businesses and event organizers can choose to continue requiring proof of vaccination for entry Businesses will no longer need a COVID-19 safety plan. They must follow communicable disease guidance from WorkSafeBC Federal proof of vaccination is still required for federally regulated travel, like air travel Proof of vaccination will no longer be required for post-secondary student housing View Current Restrictions → News Highlights ITAC announces 2022-23 Action Plan - Indigenous Tourism Association of Canada The Indigenous Tourism Association of Canada (ITAC) has launched their 2022-23 Action Plan for the continued resurgence of Indigenous tourism across Canada. ITAC’s 2022-23 Action Plan supports the sustainable restoration of Indigenous tourism in Canada as the sector leader to support annual growth in jobs, marketing, GDP contributions and the creation of new Indigenous tourism businesses. ITAC’s 2022-23 Action Plan focuses on a four-pillar approach to business that includes; Leadership, Partnerships, Development & Marketing. Learn More →   BC Lodging & Campground Survey Reveal Most Bookings Come from Repeat Customers British Columbia Lodging and Campgrounds Association’s (Canada) Annual Occupancy and Rate Survey Results have revealed that most campground bookings (52%) come from repeat customers. The survey was conducted on BCLCA members with ten or more campsites in January 2022. The goal of the survey was to gain a better understanding of the performance of all private sector campgrounds in 2021. Learn More →   Watch Destination BC 2022 BC Tourism & Hospitality Conference Presentation Watch Destination BC's 2022 BC Tourism & Hospitality Conference Presentation to see the inspiring work that's being done to support the BC tourism industry through challenges and successes, including: Marketing Plans to build back travel to BC, now The Invest in Iconics strategy, to generate stronger interest in future travel to all areas of BC Lasting, Meaningful Reconciliation Destination Stewardship, to ensure tourism is managed well for all British Columbians Destination Development and Emergency Response   BC Extending TESA Authorizations to March 2023 The Province is now extending TESA authorizations further to March 31, 2023, to provide more time to make TESAs permanent. Restaurants, bars, and liquor manufacturers have more time to apply to make temporary service areas permanent as they recover from the pandemic. Businesses are encouraged to submit applications as soon as possible, as local governments and First Nations need to evaluate structures and outdoor licensed areas in consideration of their communities’ requirements before expanded service areas are made permanent by the Liquor and Cannabis Regulation Branch (LCRB). Read Announcement →   New Actions Strengthen Diversity, Equity in Arts Funding More artists and arts and culture organizations throughout the province will benefit from changes to the way the BC Arts Council provides funding to support calls to action for reconciliation, diversity, equity, inclusion, and accessibility. The BC Arts Council’s Extending Foundations: Action Plan 2022-2024 marks a renewal in the focus of the BC Arts Council that is aimed at breaking down systemic barriers within its policies and programs to expand opportunities for those who have historically been underserved. View Announcement →   Cariboo Chilcotin Coast and Kootenay Rockies Tourism Regions earn Biosphere Certified Destination Designation Congratulations to the Cariboo Chilcotin Coast and Kootenay Rockies tourism regions on earning the internationally recognized Biosphere Certified Destination Designation from the Responsible Tourism Institute. Biosphere Destinations are committed to continuous improvement guided by the 17 Sustainable Development Goals of the United Nations, which include combating climate change, protecting the environment, supporting decent work and economic growth, and respecting cultural and social values.  In 2017, the Thompson Okanagan region was officially certified as the first destination in the Americas to have successfully achieved the Biosphere Tourism Destination Certification from the Responsible Tourism Institute. View CCCTA Announcement → View KRT Announcement →   Government of Canada announces Workforce Solutions Road Map – further changes to the Temporary Foreign Worker Program to address labour shortages across Canada The Minister of Employment, Workforce Development & Disability Inclusion, Carla Qualtrough, announced changes to the Temporary Foreign Worker program under the Workforce Solutions Road Map, providing businesses with better access to the program. View Announcement →   Destination Canada Launches Spring Summer Domestic Campaign Destination Canada's domestic spring and summer campaign is designed to reframe what Canadians think they know about Canada by showing a different perspective on travel icons found across the country. The target audience is encouraged to look at long-haul domestic regions the same way they consider travelling abroad. View Website → Upcoming Dates Virtual Events & Webinars 2022 BC Economic Summit: Reconciliation and Resiliency - A Future for BC Apr 4, 2022 – Apr 25, 2022 | 4:00 PM Host: British Columbia Economic Development Association Learn More & Register → Green Wine Future Conference: Thompson Okanagan Press Event Apr 20, 2022 | 2:30 PM – 5:00 PM Register to Attend Online or In Person Earth Day Apr 22, 2022 Learn More → Hiring with EDI in Mind: A Webinar & Resources Apr 26, 2022 | 3:00 PM – 4:00 PM Host: Talent Match Learn More & Register → Introduction to Transformative Research Apr 27, 2022 | 9:00 AM – 10:30 AM Host: BCRTS / Symphony Tourism Services / TOTA Register → Green Wine Future - Virtual Wine Conference Featuring Thompson Okanagan May 23, 2022 – May 26, 2022 Host: Green Wine Future, sponsored by TOTA Thompson Okanagan stakeholders get a 55% discount by using the code TOTA55. Learn More & Register → View Webinar Calendar → In Person Events  Green Wine Future Conference: Thompson Okanagan Press Event Apr 20, 2022 | 2:30 PM – 5:00 PM Register to Attend Online or In Person Hotel Association of Canada (HAC) Conference May 2, 2022 – May 3, 2022 Host: Hotel Association of Canada Learn More & Register → IMPACT Sustainability Travel & Tourism Conference 2022 May 8, 2022 – May 11, 2022 Learn More & Register → BCHF Okanagan Golf Tournament May 10, 2022 | 11:30 AM - 8:00 PM Host: BC Hospitality Foundation, sponsored by TOTA Register → The Art of Leadership for Women Wednesday, June 8 | 8:30 AM  4:30 PM Partner: Tourism Industry Association of BC Special Offer – Save $100 with promo code TIABC40. Learn More & Register → View Event Calendar → Resource Roundup Post a Job on the go2HR Job Board The go2HR job board is free for tourism and hospitality employers operating in British Columbia. Post jobs and hiring events to find quality employees in Accommodation, Food and Beverage Services, Recreation and Entertainment, Transportation, and Travel Services. The go2HR Job Board receives 20,000 monthly visits from qualified candidates looking for front-line, supervisory, management or executive positions. Learn More & Post a Job →   Modernized BC Bid Site Open for Registration & Onboarding The Province is inviting businesses and public-sector organizations to register on the new, modernized BC Bid site. BC Bid is an online marketplace where public-sector organizations such as municipalities, school districts, health authorities, Crown corporations and the B.C. government can advertise contract opportunities for work in a wide range of sectors and services. View Announcement →   Destination BC Tourism Industry Dashboard: Year in Review Full 2021 data is now available on the Destination BC Tourism Industry Dashboard, which includes key tourism statistics such as international visitor arrivals data, provincial room revenue, commercial restaurant receipts, provincial and regional occupancy rates and average daily room rates, and more. View Dashboard →   What Makes a Website Effective? | Destination BC Learning Centre The #1 most important digital asset your organization needs in today’s world is a website. So, what makes a great website and how can you set yours apart from the rest? Destination BC has put together some key items to focus on to help you make sure your website stands out. Learn More →   B.C. Support for Ukrainian Refugees With thousands of displaced Ukrainians expected to relocate to British Columbia over the coming months, the Province of BC is expanding services and supports to connect individuals and families to the help they need. A new, dedicated Welcoming Ukraine portal has launched to provide information to Ukrainians moving to the province. including information about services such as health-care coverage, employment, and community services. The portal also has information for British Columbians who want to offer support to Ukrainians fleeing violence, including offering housing, employment opportunities, or donations. The Government of Canada has created a dedicated job bank to help connect Ukrainian refugees with employment opportunities. View Announcement → View Welcoming Ukraine Resources →   CanExport SME Program is Now Accepting New Applications To help tourism businesses prepare for international markets, the CanExport SME program is now accepting new applications for programs starting after April 1, 2022. The program focuses on export marketing activities of existing products and services in foreign markets. The funding program is now available to tourism businesses who cater to international visitors, and may partially cover a variety of marketing, advertising and other related expenses. Small and medium sized companies may access up to $50,000 in funding to assist with international market development activities (up to 50% of costs for export marketing of products and services in international markets with little or no current sales). Learn More →   Get Listed on the Meaningful Map of North America by Tourism Cares As travel continues to evolve, the demand for more authentic sustainable travel experiences continue to grow. As a direct call to action, Tourism Cares has created a tool for travel professionals that satisfies that demand and actualizes the power of travel. The Meaningful Travel Map of North America connects travel professionals to social and environmental impact experiences and opportunities throughout the United States, Mexico, and Canada that are bookable now and ready to explore. Learn More & Get Listed →   Report on The State of Women’s Entrepreneurship in Canada 2022 Small and medium-sized enterprises (SMEs) and sole proprietorships are the drivers of the Canadian economy, accounting for the vast majority of all businesses in the country. For over two years, these businesses have been battered by the social and economic impacts of the COVID-19 pandemic. Those in the service sectors, where women-owned businesses tend to concentrate, have been hardest hit. The Women’s Entrepreneurship Knowledge Hub (WEKH), which is led by Ryerson’s Diversity Institute’s founder, Wendy Cukier, released its latest analysis of new and existing research from the State of Women’s Entrepreneurship in Canada 2022. The report finds that rates of women entrepreneurship remain steady, and in the face of unprecedented challenges, women entrepreneurs remain optimistic and have continued to exhibit great resilience and innovation. Read Report → Research Spotlight Measuring Canadian Travel Patterns - Thompson Okanagan Research data created by Environics Analytics to help the travel and tourism industry understand the impact of the worldwide COVID-19 pandemic as it relates to Domestic Overnight Visitors within Canada. Corporate Sponsors: Connect with TOTA: Subscribe to TOTA News Updates Thompson Okanagan Tourism Association (TOTA), 2280-D Leckie Road, Kelowna, British Columbia V1X 6G6, Canada Unsubscribe Manage preferences

Thompson Okanagan Tourism News Summary | Week of 2022-04-04

Updates, webinars, events, opportunities to get involved, resources, and research to support Thompson Okanagan tourism professionals.

View in News Centre → Midnight Musings from the TOTA Team Hi there, On March 30, the Province of BC released a historic Declaration Act Action Plan to guide Indigenous Reconciliation and implementation of the United Nations Declaration on the Rights of Indigenous People (UNDRIP) in BC. The Declaration Act Action Plan maps out 89 specific actions to be taken across all government ministries over the next five years. Developed in consultation and co-operation with Indigenous Peoples, the action plan will be comprehensively updated with Indigenous partners and a report on the implementation progress in partnership with Indigenous Peoples and submitted to the BC Legislature by June 30 each year. A number of the goals include but are not limited to: Provide funding to assist Indigenous tourism businesses that have been financially impacted by the COVID-19 pandemic, in order to further support recovery of the Indigenous tourism sector in BC. Provide investments to Indigenous Tourism BC to support Indigenous tourism, Indigenous job creation, preservation of Indigenous languages, celebration of Indigenous cultures and the stewardship of territories, and to tell the stories of Indigenous Peoples in BC in their own words. The Indigenous Tourism Association of Canada (ITAC) believes a full recovery of the Indigenous tourism industry is possible by 2025-26. ITAC continues to see strong domestic and global demand for exceptional, export-ready Indigenous tourism experiences, which is great news for Thompson Okanagan Indigenous tourism companies and for local travel services. Some recent Indigenous announcements: Canada and the Skeetchestn Indian Band move forward on the construction of a traditional pit home and museum facility on Highway 1 Near Savon Ottawa announces $2.9M in funding as Williams Lake First Nation investigates potential burial sites ITAC Named as One of Fast Company's Ten Most Innovative Travel Companies of 2022 Indigenous Tourism Association of Canada Releases Third Edition of Nations, an Indigenous Lifestyle Magazine Moccasin Trails Receives Indigenous Business of the Year Award from Kelowna Chamber of Commerce In addition, TOTA has announced Jamie Bourne as the new Regional Indigenous Tourism Specialist. Previously, Jamie worked with TOTA as the Tourism Resiliency Program Advisor and the Training & Indigenous Coordinator, which included working with Indigenous Tourism BC, and with Indigenous companies and communities. TOTA will continue to share Indigenous news and opportunities for tourism companies to get involved to support reconciliation, including information about National Indigenous History Month in June and Indigenous Peoples Day on June 21. - The TOTA Team Newsletter Contents COVID Updates News Highlights Upcoming Dates Get Involved Resource Roundup COVID Updates Canada Drops Pre-Arrival COVID-19 Testing For Vaccinated Travelers Effective April 1, 2022, the federal government officially removed all pre-arrival COVID-19 testing requirements at the border for vaccinated travellers. Key changes include: Fully vaccinated travellers do not need to complete a pre-entry test (they may still be selected for random tests on arrival but are not required to quarantine). Non vaccinated travellers will still need an on-arrival test and a day 8 test and must quarantine for 14 days. ArriveCAN is still needed for entry to Canada by all travellers. Learn More → News Highlights Vote TOTA for North America's Responsible Tourism Award 2022 The Thompson Okanagan Tourism Association (TOTA) has been nominated for North America's Responsible Tourism Award 2022 in the 29th annual World Travel Awards. The award serves to acknowledge, reward, and celebrate excellence across all sectors of the global travel and tourism industry. TOTA has received this award in 2018, 2019, and 2020 and is honoured to be nominated once again in this category. Achieving this recognition for a fourth time would help TOTA spread the word on how the Thompson Okanagan tourism industry and our organization are working together to offer tourism services in a responsible and sustainable manner. Travel industry professionals and consumers worldwide are invited to cast their votes for travel brands that they consider to be the very best in the world. The nominee gaining the most votes for an award named as the winner. Voting is open until May 3, 2022. We would greatly appreciate it if you could take a few moments to register with World Travel Awards and vote for TOTA in category 52. North America's Responsible Tourism Award. Read More → Visit TOTA & go2HR at TRUE Penticton Tourism Expo & Job Fair TOTA and go2HR team members will be at the TRUE Penticton Tourism Expo & Job Fair on Saturday, April 9, ready to meet with attendees. Come say hello to our team members and learn about programs available to support tourism businesses and professionals, such as: TOTA marketing programs Biosphere Commitment Program Hospitality Professional Program by TOTA and Okanagan College Accessible & Inclusive Tourism Indigenous Tourism Thompson Okanagan Tourism Inspiration Centre go2HR employer and job seeker supports and industry training programs, including the go2HR Job Board This FREE tourism event will give you a unique opportunity to meet with local tourism businesses and learn more about The Remarkable Unique Experiences that keep visitors coming back to Penticton year after year. Discover new adventures and reacquaint yourself with all of the amazing activities, attractions, accommodations, restaurants, wineries, breweries, cideries, events and so much more happening in and around Penticton. This is also a great opportunity to bring your resume and find the perfect summer job, volunteer opportunity, or a career in the tourism and hospitality industry. Attendees can enter to win a variety of prizes. The TOTA donated prizes are: Sustainable Travel Box from Okanagan Valley Vagabonds, curated with eco-conscious travel items. Two bracelets from Jewels of HOPE, which supports vulnerable women in the Okanagan to gather in a safe place to learn artisanal bracelet making skills that help them transition to further employment and educational opportunities.  Learn More & Register →   TOTA Welcomes Foundation Development Manager: Kim Smith TOTA is proud to introduce the newly appointed Thompson Okanagan Tourism Foundation (TOTF) Development Manager, Kim Smith. Kim brings with her over 35 years business experience, with concentrated focus on trails initiatives, funding, and development over the last decade. With Kim in the new Development Manager position, TOTA and TOTF are preparing to support the BC Provincial Trails Strategy for planning, developing, maintaining, managing, marketing and using an integrated network of trails to provide benefits for trail users, communities, and the province. Kim's goal is to work with local, regional, and provincial stakeholders to preserve and enhance first-class recreational trail systems attracting tourists and diversifying local economies, connecting healthy, vibrant communities. Communities are recognizing the opportunities associated with recreational trails as a tourism attraction and driver of economic development, Trails boost economic activity while contributing positive impacts to the community, which is why TOTF is committed to its vision and purpose of leading initiatives and attracting investment, to nurture and sustain the trail systems that unite the Thompson Okanagan region. Stay tuned for exciting new campaigns to support recreational trails! Learn more at TOTFBC.com Contract Opportunity: Full Stack Developer/Engineer (Company or Freelancer) The BC Regional Tourism Secretariat (BCRTS) is seeking a full stack developer with knowledge in Javascript (React.JS) for the front-end, as well as Ruby on Rails and PostgreSQL for the back-end, for the continuous extension and the maintenance of the Thompson Okanagan Tourism Data Portal. The BCRTS has embarked on a journey to improve access to essential tourism data for all tourism stakeholders, building an open-source tourism data portal that brings together relevant insights in a user-friendly way and encourages a more open data culture across the regions of BC. The position will report to the Thompson Okanagan Tourism Association (TOTA) Project Manager for about 25 hours per month. Read More → Biosphere Commitment Newsletter Updates from TOTA's Biosphere Commitment Program and sustainability news. Read More → Newly Launched Destination Canada Marketing Campaigns Capture US and Domestic Opportunities As border measures ease, Destination Canada is focused on driving revenue back into tourism businesses across the country. It is expected US visitors to Canada will lead recovery efforts with over 5 million visitors to Canada expected in 2022, contributing $4 billion to Canadian businesses, destinations and communities. The US Campaign comes to life through the “Refresh Your View” concept, leaning into American travellers’ need for self-enrichment. The campaign puts Canada’s most iconic destinations at the forefront to reclaim interest and consideration for Canada, and to expand American travellers' knowledge of the wealth of experiences available in the regions surrounding these icons. Learn More → Province Adjusting Paid Sick Leave Act Harry Bains, Minister of Labour, has introduced changes to address two issues that have been raised since the five days of employer-paid sick leave came into effect on January 1, 2022. For ease of implementation, the act is being amended to reference “calendar year," which standardizes the annual entitlement period for all employees regardless of the start of their employment. The total number of paid sick leave days per year will not be affected. It remains at five. To ensure government’s intent that the paid sick leave entitlement is applied to all employees in BC, the clause that relates to collective agreements is being amended. Learn More → Silver Star Resort Association Launches Destination Silver Star Silver Star Resort Association launched Destination Silver Star to increase business opportunities for the Silver Star community while making it easier for visitors to discover all the family-friendly mountain adventures the destination offers. Destination Silver Star has a fresh new website full of engaging My Silver Star digital stories as well as the announcement of a series of summer activities that is sure to impress. This community and consumer-focused brand exists to maintain and enhance the Silver Star experience by growing the local economy, and increasing engagement through marketing, sales, media relations, events, research, and destination development. Learn More → More Recovery Support Coming for BC's Arts & Culture Sector More than $12.4 million in one-time funding to the BC Arts Council will offer support to BC artists and organizations as the Province continues to build back from the COVID-19 pandemic. From this funding, the BC Arts Council will distribute $7.9 million in resiliency supplements to more than 300 organizations currently receiving operating assistance. The average grant amount is $25,000. Additionally, BC Arts Council has allocated $4.5 million to top up the Arts Impact Grant program, which closed its intake in January 2022. The next intake of this program is anticipated for winter 2023. Funding is available to organizations and collectives with an arts and culture mandate or a dedicated arts and culture program. Grants are available to non-profit organizations, Indigenous communities and community organizations. View Announcement → HeliCat Canada Unveils Unique Carbon Offset Strategy A Wildlife & Environment Research Fund Project HeliCat Canada and its member organizations have taken proactive steps towards sustainability, continually pushing innovation in efficient and renewable energy use wherever possible. Understanding the realities of Heli and Cat-ski operations, carbon offsets are an essential tool for HeliCat members and guests to compensate for emissions that currently cannot be eliminate through other means. The purpose of the HeliCat Canada carbon offset strategy is to provide a simple, industry-specific manual that guides the Canadian HeliCat industry, member operations and guests to effectively navigate the carbon offset world, use carbon offsets to achieve net zero GHG emissions, and achieve other sustainable targets. Read the Full Strategy → Submit Your TESA Application ABLE BC has been hard at work advocating with the province to extend the TESA deadline, while also engaging with municipalities across BC to reduce red tape and cut fees associated with patio applications. In response to a joint letter, ABLE has begun to receive positive feedback from some municipalities and are confident that they will review and update patio application processes. While work is being done to have the TESA deadline extended, we strongly encourage you to get your application in now. Learn More → Upcoming Dates Virtual Events & Webinars Responsible Travel & Tourism Webinar Apr 7, 2022 | 10:00 AM – 11:00 AM Host: BAXTERMEDIA, GreenStep Sustainable Tourism, and Trees4Travel Learn More & Register → Selecting the right Social Advertising Apr 7, 2022 | 11 AM Host: eLearningU Sign up with the free BCRTS subscription plan to get your own account to register for this webinar and gain access to the free Tourism Digital Marketing Certification Program. Learn More & Register → Connecting to Eco-Conscious Customers with the Sustainable Life App™ Apr 12, 2022 | 1:30 PM – 2:30 PM Host: Thompson Okanagan Tourism Association (TOTA) & Sustainable Life App™ Register → Successful Grant Writing Workshop Apr 19, 2022 | 9:00 AM – 12:00 PM Host: Thompson Okanagan Tourism Association & Indigenous Tourism BC Learn More & Register → Green Wine Future - Virtual Wine Conference Featuring Thompson Okanagan May 23, 2022 – May 26, 2022 Host: Green Wine Future, sponsored by TOTA Learn More & Register → View Webinar Calendar → In Person Events  TRUE Penticton Tourism Expo & Hiring Fair 2022 Apr 9, 2022 | 12:00 PM – 4:00 PM Learn More & Register → Naramata Job Fair Apr 9, 2022 – Apr 10, 2022 | 9:00 AM Learn More & Claim a Spot → Hotel Association of Canada (HAC) Conference May 2, 2022 – May 3, 2022 | 9:00 AM Host: Hotel Association of Canada Learn More & Register → IMPACT Sustainability Travel & Tourism Conference 2022 (Rescheduled) May 8, 2022 – May 11, 2022 | 11:00 AM Learn More & Register → BCHF Okanagan Golf Tournament May 10, 2022 | 11:30 AM - 8:00 PM Host: BC Hospitality Foundation, sponsored by TOTA Register → View Event Calendar → Get Involved Register Your Team for the BC Hospitality Foundation Okanagan Golf Tournament | May 10, 2022 The BC Hospitality Foundation (BCHF) announced the launch of the new Okanagan Golf Tournament. The inaugural Okanagan tournament at The Harvest Golf Club in Kelowna will kick off the golf season on May 10, 2022. Register your team now while availability lasts. Learn More & Register → Small Business BC Awards Thompson Okanagan Finalists | Attend the Free Virtual Awards Gala on April 28 The Small Business BC Awards finalists have been selected and winners will be announced at the Virtual Awards Presentation on April 28, 2022. Register for a FREE ticket and secure your place to celebrate the best of BC’s small business community. Thompson Okanagan finalists include Friendly Composting Inc. and Afrofusion, both in Kamloops. View All Finalists → Resource Roundup Tourism Leadership Essentials 7-Week Program The Thompson Okanagan Tourism Association (TOTA) is partnering with Okanagan College to offer the Tourism Leadership Essentials Program for Thompson Okanagan tourism professionals, free of charge through the Thompson Okanagan Tourism Resiliency Program, part of the BC Tourism Resiliency Network. Held from April 12 to May 26 on Tuesdays and Thursdays, 6 PM - 8 PM, the seven-part series consists of 2-hour online workshops, twice a week for seven weeks with Okanagan College tourism professors. Each part focuses on specific leadership skills required in today’s multi-faceted workplaces. Due to an abundance of interest, applications are no longer being considered for this intake. Thompson Okanagan tourism industry professionals are invited to apply to be added to the waitlist for a future program series. Apply for Waitlist→ Jobs for Ukraine: Connect with Ukrainian Refugees Seeking Employment Ukrainians are coming to Canada to escape the crisis in their country. When they arrive, many will look for a job. The Government of Canada has created a dedicated job bank to help connect Ukrainian refugees with employment opportunities. Accommodators looking to fill job vacancies can create a profile and post available employment opportunities. Learn More → Tourism HR Canada | Important Facts & Figures During the Provincial & Territorial Tourism Industry Association (PTTIA) committee that TIABC CEO Walt Judas chairs, the group reviewed THRC's updated facts and figures pertaining to the current employment situation in Canada's tourism and hospitality industry. Read the full report → Half of Canadians Anxious About the End of COVID-19 Mandates With most COVID-related restrictions now lifted across Canada, a survey from Research Co. has 52% of Canadians admitting to being “very anxious” or “moderately anxious” about the end of public health mandates in their province, including 53% of BC respondents. 43% of British Columbians believe “recent protests and blockades related to the COVID-19 pandemic” can claim “a great deal” or “a fair amount” of the credit for pandemic restrictions being rolled back. Nearly two-thirds (65%) of respondents across the country said they plan to continue wearing masks in indoor settings, but in BC only 59% plan to do so, the lowest percentage of provinces polled. Read the complete summary → Free Business Mentorship Sessions with Okanagan College Instructors Okanagan College instructors are available to deliver virtual, one-hour individually tailored business counselling sessions on a variety of leadership soft skills, business administration, and hospitality topics. This service is offered free of charge to Thompson Okanagan Tourism businesses through the Thompson Okanagan Tourism Resiliency Program, for a limited time. Register for an Okanagan College Mentorship → TOTA Business Supports The TOTA team is here to help with the challenges your business is facing. As part of TOTA's Tourism Resiliency Program tourism companies can access the following free supports: 1:1 Business Support with a TOTA Resiliency Advisor Business support programs Submit a Voice Your Concerns form so TOTA can share the impacts on the tourism industry with government Email [email protected] for quick questions or to share challenges faced by your business Corporate Sponsors: Connect with TOTA: Subscribe to TOTA News Updates Thompson Okanagan Tourism Association (TOTA), 2280-D Leckie Road, Kelowna, British Columbia V1X 6G6, Canada Unsubscribe Manage preferences

Thompson Okanagan Tourism News Summary | Week of 2022-03-28

Updates, webinars, events, opportunities to get involved, resources, and research to support Thompson Okanagan tourism professionals.

View in News Centre → Midnight Musings from the TOTA Team Hi there, With the beginning of Spring, employers are planning for the upcoming hiring season and support organizations like community DMOs, go2HR, and Tourism HR Canada are delivering resources to help. Here are some of the resources available: Need support? go2HR’s new Workplace Learning Coaches are ready to engage with employers. The coaches are available at no cost and act as mental wellness “concierges” who offer personalized, one-on-one support for employee mental health and work with supervisors and employers to establish a foundation of psychological safety in the workplace. Talent MATCH can connect you to the appropriate post-secondary school(s) and help you identify funding sources and wage subsidies.  Ready to hire? Tourism HR Canada has put together a post-pandemic hiring guide to help attract and retain tourism and hospitality workers. go2HR shared a Career Fair Tips for Employers infographic, just in time for the Kamloops Tourism & Hospitality Career Fair on April 5 and the TRUE Penticton Tourism Expo & Hiring Fair on April 9. go2HR has a free job board for tourism and hospitality employers operating in British Columbia. Want to build a diverse and inclusive workplace? go2HR’s newest free online training course, Safer Spaces, is designed to create sexual harassment free workplaces in the BC tourism and hospitality industry. ACE-WIL shared a Diversity and Inclusion Toolkit for International Student Hires and a Student Recruitment Guide. Women of Recreation, Tourism & Hospitality (WORTH) Association released a Gender Equity Audit with clear action items to improve retention of women. Accessible Employers shared a practical guide on Measuring Disability Inclusion in Your Workplace. The go2HR Baby Boomer Tool Kit has tips to leverage this currently under-utilized and growing labour pool: the “baby boomer” generation. Free One-on-One Business Support If you have a specific challenge or need, you can also register for free one-on-one support with a TOTA team member through the Thompson Okanagan Tourism Resiliency Program. Feel free to email [email protected] with any questions. Happy hiring! - The TOTA Team Newsletter Contents COVID Updates News Highlights Upcoming Dates Get Involved Resource Roundup Research Spotlight COVID Updates Rapid tests for people 18+ available at pharmacies Starting Wednesday, March 23, rapid antigen test kits are available to people aged 18 years and older through community pharmacies. Eligible individuals can pick up one kit of five tests every 28 days from participating pharmacies at no cost. Individuals should pick up a test kit when not having symptoms of illness to use at a future time when having symptoms of illness. Guidelines for testing continue to indicate tests should be used for symptomatic individuals. Learn More →   News Highlights TIABC Appoints New Chair & Vice Chair With the recent resignation of Vivek Sharma, Vice Chair JJ Belanger has stepped into the chair's position (as per TIABC's bylaws) effective immediately. Barrett Fisher has been appointed Vice Chair of TIABC. Read More → Destination BC Restarts International Marketing with $6.7M Global Campaign As travel resumes around the world, Destination BC is competitively vying for international visitors with its launch of The British Columbia Effect: Find Yourself, an extensive $6.7M marketing campaign designed to drive emotional urgency and encourage travel to BC in 2022 and into 2023 from key international and domestic long-haul markets: UK & Australia, California, Ontario, and Washington. The campaign leverages the global brand platform, 𝘛𝘩𝘦 𝘉𝘊 𝘌𝘧𝘧𝘦𝘤𝘵, first launched in 2019 and reimagined for the current landscape to inspire global audiences to tap into something bigger, awaken a deeper connection, gain a different perspective, and find themselves–in every sense of the word– within British Columbia. With people in BC’s core markets seeking wide-open spaces, nature and wildlife, and authentic experiences now more than ever, BC is well-positioned to meet and surpass their travel wish lists. Tourism companies can create content that aligns with the BC Effect to attract like-minded visitors. View DBC Announcement → Upcoming Dates Virtual Events & Webinars IRCC Virtual Office Hours for Tourism and Hospitality Employers - Powered by go2HR Mar 15, 2022 – Mar 29, 2022 | 2:00 PM Host: Immigration, Refugees and Citizenship Canada & go2HR Click on the link to connect you directly to the Teams meeting: Join Teams Meeting → Lessons From 1,000+ Tourism Websites Mar 31, 2022 | 11 AM Host: eLearningU Sign up with the free BCRTS subscription plan to get your own account to register for this webinar and gain access to the free Tourism Digital Marketing Certification Program. Learn More & Register → BC Economic Summit - British Columbia Economic Development Association Apr 3, 2022 – Apr 5, 2022 | 1:30 PM Learn More & Register → Selecting the right Social Advertising Apr 7, 2022 | 11 AM Host: eLearningU Sign up with the free BCRTS subscription plan to get your own account to register for this webinar and gain access to the free Tourism Digital Marketing Certification Program. Learn More & Register → Successful Grant Writing Workshop Apr 19, 2022 | 9:00 AM – 12:00 PM Host: Thompson Okanagan Tourism Association & Indigenous Tourism BC Learn More & Register → View Webinar Calendar → In Person Events  Wines of British Columbia Ambassador Program - Level 2 Mar 28, 2022 – Apr 27, 2022 | 10:00 AM Learn More & Register → Kamloops Tourism & Hospitality Career Fair Apr 5, 2022 | 3:00 PM – 6:00 PM Host: Tourism Kamloops and Thompson Rivers University Learn More → TRUE Penticton Tourism Expo & Hiring Fair 2022 Apr 9, 2022 | 12:00 PM – 4:00 PM Learn More & Register → Hotel Association of Canada (HAC) Conference May 2, 2022 – May 3, 2022 | 9:00 AM Host: Hotel Association of Canada Learn More & Register → IMPACT Sustainability Travel & Tourism Conference 2022 (Rescheduled) May 8, 2022 – May 11, 2022 | 11:00 AM Learn More & Register → BCHF Okanagan Golf Tournament May 10, 2022 | 11:30 AM - 8:00 PM Host: BC Hospitality Foundation, sponsored by TOTA Register →   View Event Calendar → Get Involved TOTA Launches Community Well-Being Survey on International Day of Happiness The Thompson Okanagan Tourism Association (TOTA) launched a Community Well-Being Survey, on the International Day of Happiness, March 20, 2022. The survey, a partnership with Planet Happiness (a project of the Happiness Alliance), is meant to strengthen the relationship between the tourism industry and residents of the Thompson Okanagan region of British Columbia. Thompson Okanagan residents, including tourism professionals, are invited to complete the survey. Once completed you will receive a personal report highlighting your results compared to the average results of other residents in the region. Learn More & Take Survey → Individuals and companies are encouraged to share the survey with team members and communities. To make sharing easy, TOTA has prepared a Media Kit with sample promotion materials for email and social media. View Media Kit → TIABC Training & Recruitment Opportunity: Send a Letter of Support TIABC, in partnership with Western Community College and Progressive Intercultural Community Services, is working to submit a proposal to operate a Community Workforce Response Grant program (CWRG) specifically focused on creating a pool of talent for the tourism sector Training will focus on skills required by tourism operators, along with specific certificates needed for specific roles. TIABC is requesting letters of support from interested members that can offer a supervised work experience placement opportunity and an opportunity to interview for any upcoming positions that operators may be hiring for. Members who provide letters of support will have the first opportunity to hire the graduates of CWRG. Send your letter of support or any questions to [email protected]. Read More → 2022 Big Splash Raffle by Sport Fishing Institute of BC | Early bird: May 20, Grand prize: July 1 The Sport Fishing Institute of BC is having their BIG Spring Raffle. Get the chance to win a trip to the Langara Fishing Lodge in Haida Gwaii, or even to Newton Cove Resort. Early Bird Prize draws on May 20th and Grand prize and Trip Draws will be made on July 1st. Tickets: $20 Learn More & Purchase → North America Meaningful Travel Summit in Victoria on September 28-30, 2022 | Tourism Cares The North America Meaningful Travel Summit is an event connecting industry professionals with local changemakers in places around North America. The goal is to learn from one another, infuse more sustainability into the businesses with the knowledge gained, and to volunteer in and with the local community. The Summit will take place in Victoria, BC September 28 - 30, 2022 and is open to all travel + tourism industry professionals. Learn More & Register → Resource Roundup Recovery and Resiliency Fund: New Support for B.C.’s Non-Profit Sector in June A new $34-million fund for non-profit groups in British Columbia will provide much-needed support for organizations that were affected by the COVID-19 pandemic and continue to struggle during recovery. The focus of the new fund is to support organizations whose staff, volunteers, programs, and operations have been disproportionately affected by COVID-19. Funding will fill crucial gaps not covered by other funding sources, such as gaming grants, with a focus on building organizational resilience. The fund is anticipated to launch in June 2022. To stay up to date on the fund, interested organizations can subscribe to Vancouver Foundation. Learn More → Scholarships from the BC Hospitality Foundation The BC Hospitality Foundation has several scholarships available for individuals in the hospitality industry throughout BC, including: Industry Scholarship for children of hospitality workers Wine Professional Scholarship for hospitality workers to increase their wine knowledge through further education Culinary Scholarship BC Wine Industry Scholarship and Education (WISE) Food, Beverage and Hospitality Scholarship Hospitality Indigenous Scholarship for an indigenous hospitality worker to increase their knowledge through further education. Hospitality LGBT2Q+ Scholarship for a LGBT2Q+ hospitality worker to increase their knowledge through further education. Nancy More Award Scholarship for student who self-identifies as female or is a member of an underrepresented community pursuing a career in brewing. And more… Deadlines and application criteria vary. Learn More & Apply → Propel Student Work Placement Program with Wage Subsidy | Apply Now for Summer 2022. Propel is a federally funded Student Work Placement Program offering paid work-integrated learning opportunities in the tourism and hospitality sector. Propel offers employers a wage subsidy of up to 75% of a qualifying student’s wages, to a maximum of $7,500. Read More → Gender Equity Tourism Business Audit from WORTH Association The Women of Recreation, Tourism & Hospitality (WORTH) Association has released a Gender Equity Audit for the workplace. The audit was developed by WORTH, based on a workshop in November 2021 with 50 industry professionals, where CapU students, The Sociable Scientist, and WORTH Board of Directors led participants through a series of discussions on inclusion, rewards, advancement, retention, flexibility and fair treatment. In the first study of its kind in BC, the organizations determined recommendations and best practices on how to collectively support the empowerment of women in the tourism industry. WORTH Association and TOTA strongly encourage organizations to perform this self-audit to understand how to retain and develop women of recreation, tourism, and hospitality. Copy Spreadsheet Audit → Download PDF Audit → Get Involved → go2HR / CMHA Free Workplace Learning Coaches Now Available go2HR’s new Workplace Learning Coaches are ready to engage with employers. The coaches are available at no cost and act as mental wellness “concierges” who offer personalized, one-on-one support addressing stress, burnout, isolation, uncertainty about the future, and other concerns. The coaches also work with supervisors and employers to establish a foundation of psychological safety in the workplace and create an environment that enhances connection, productivity and retention. Connect with Rachel Udy, Learning Coach → Connect with Shane Lobsinger, Learning Coach → Safer Spaces: go2HR Free Online Sexual Harassment Workplace Training go2HR’s newest free online training course, Safer Spaces, is designed to create sexual harassment free workplaces in the BC tourism and hospitality industry. The online training course, designed for employers and supervisors, is live and open for registration. The Safer Spaces course is self-paced so that participants can complete the modules in a safe learning environment, without any pressure and according to their schedule. There are 10 modules, and the course takes around three hours to complete. Safer Spaces was designed by a team of experts convened by go2HR. The project team is united by a commitment to reduce the stigma around workplace sexual harassment and a desire to champion the topic as an integral element of workplace education and training. Learn More & Register → Post-Pandemic HR Guide for Employers - Tourism HR Canada Tourism HR Canada has put together a helpful guide to help attract and retain tourism and hospitality workers, called Now Hiring, which covers a range of essential HR practices, tips to implement, and practical checklists and forms to help tackle key issues. Download Guide → Diversity and Inclusion Toolkit for International Student Hires ACE-WIL has put together a fantastic toolkit for employers and hiring managers looking to incorporate diversity and inclusion into their workplace. The Six Tools for Diversity in Work Integrated Learning (WIL) supports employers in attracting, hiring, and onboarding Students from International Pathways (SFIP). The online toolkit brings together resources about current practices, the value that diversity brings to the workplace supports for onboarding and hiring, and techniques on coaching students on Canadian workplace norms. Download Toolkit → Career Fair Season: Tips for Employers from go2HR Career Fairs are an excellent way to source talent for your open positions. But did you know that there are things that an employer can do to help make the most of the event? Take a moment to read through these excellent tips to make your organization shine at the next Career Fair you attend. Read More → Featured Article: Showcasing a Career in the Hospitality Industry Castanet shared an excellent article about the TRUE Penticton Tourism Expo by Allison Markin. The article is an example of how employers and HR managers can showcase the benefits of working in the tourism industry to potential applicants. It explains the type of person who would enjoy work in various tourism sectors, what they could do, and how they could become an ambassador for the region. Learn More → The TRUE Penticton Tourism Expo – Think Remarkable Unique Experiences – returns after a two-year absence on April 9, 2022. Read More → Diversity and Inclusion Toolkit for International Student Hires ACE-WIL has put together a fantastic toolkit for employers and hiring managers looking to incorporate diversity and inclusion into their workplace. The Six Tools for Diversity in Work Integrated Learning (WIL) supports employers in attracting, hiring, and onboarding Students from International Pathways (SFIP). The online toolkit brings together resources about current practices, the value that diversity brings to the workplace supports for onboarding and hiring, and techniques on coaching students on Canadian workplace norms. Download Toolkit → Report on Global Recovery of Business Events The International Association of Convention Centres (AIPC), the International Congress and Convention Association (ICCA) and the Global Association of the Exhibition Industry (UFI) launched a new policy White Paper supporting Business Events recovery called: Business Events are the Fast Track to Recovery. The report supports advocacy efforts of the business events industry by highlighting the value and importance of the business events industry and gives examples of what governments and policymakers around the world are doing to support the return of events. Download Report → Sample Model Consent Release for Photos & Videos | Destination BC Interested in sharing your images or videos with Destination BC? A model release gives you legal permission to use and publish an image that includes people. Download this sample form to ensure you stay compliant with the Freedom of Information and Protection of Privacy Act (FOIPPA). Learn More → Free Business Mentorship Sessions with Okanagan College Instructors Okanagan College instructors are available to deliver virtual, one-hour individually tailored business counselling sessions on a variety of leadership soft skills, business administration, and hospitality topics. This service is offered free of charge to Thompson Okanagan Tourism businesses through the Thompson Okanagan Tourism Resiliency Program, for a limited time. Register for an Okanagan College Mentorship → TOTA Business Supports The TOTA team is here to help with the challenges your business is facing. As part of TOTA's Tourism Resiliency Program tourism companies can access the following free supports: 1:1 Business Support with a TOTA Resiliency Advisor Business support programs Submit a Voice Your Concerns form so TOTA can share the impacts on the tourism industry with government Email [email protected] for quick questions or to share challenges faced by your business Research Spotlight Fast Facts Thompson Okanagan Tourism Research Summary A roundup of B.C. tourism research to provide an ongoing snapshot of the tourism industry over time. BCRTS Research Roundup Custom reports from the BC Regional Tourism Secretariat (BCRTS) research program and highlights from a variety of sources including Destination Canada, Destination BC, Travel and Tourism Research Association, Destination Analysts, UNWTO, BCHA/STR, Destination Think, and Environics Analytics. Corporate Sponsors: Connect with TOTA: Subscribe to TOTA News Updates Thompson Okanagan Tourism Association (TOTA), 2280-D Leckie Road, Kelowna, British Columbia V1X 6G6, Canada Unsubscribe Manage preferences

Thompson Okanagan Tourism News Summary | Week of 2022-03-21

Updates, webinars, events, opportunities to get involved, resources, and research to support Thompson Okanagan tourism professionals.

View in News Centre → Midnight Musings from the TOTA Team Hi there, On March 11, the BC Provincial  Ministry of Tourism, Arts, Culture, and Sport (MTACS) launched the Strategic Framework for Tourism 2022-2024, a new three-year roadmap for rebuilding and revitalizing tourism, creating jobs and opportunities for people and communities in every part of the province. The renewed Strategic Framework for Tourism responds to the call to action from the sector and Tourism Task Force to support recovery from COVID-19 by outlining a roadmap for a more resilient tourism sector through rebuilding to 2019 levels by 2024. The update of this framework focuses on the provincial foundational principles, outlined as distinct priorities and concrete actions under three equally important pillars: People, Planet, and Prosperity; underlined by Indigenous reconciliation To continue to support tourism businesses in B.C. to come back stronger, the Province is investing: $1 million toward investments in event-bid preparation and sponsorships to attract large-scale arts, culture, and sport events, and public conferences and exhibitions.  $2 million for post-secondary education and training to support B.C. students who enroll in tourism and hospitality certificate, diploma or degree programs, tourism-related apprenticeships, and trades training and development programs. $6 million this year through 2024 for Destination BC to market BC as a destination of choice in the highly competitive international market. TOTA applauds the Province of BC and MTACS for moving the industry forward into recovery and resiliency with this framework and investment. The Strategic Framework pillars align with the destination stewardship initiatives TOTA has been focused on since 2012 and take meaningful steps towards Indigenous reconciliation, the importance of Diversity, Equity and Inclusion and the immediate need for initiatives to protect the planet. This is work that we believe in and we are encouraged to see the commitments the province is making to move forward in this direction.  We encourage businesses to review the framework and understand how it applies to your business. View Strategic Framework for Tourism 2022-2024 → View Strategic Framework - At A Glance → If you need support with improving sustainability of your business, TOTA’s Biosphere Commitment Program is available to assist your business with guides, training, and marketing opportunities. Learn More About Biosphere Commitment Program → - The TOTA Team Newsletter Contents COVID Updates News Highlights Upcoming Dates Get Involved Resource Roundup COVID Updates REMINDER | Your Action Is of CRITICAL Importance  If industry wants to secure more financial support, we need to fight for it TODAY. If you have not yet contacted your Member of Parliament, please do it today. We need to remind the Government that industry needs support to build back.   Hotel Association of Canada (HAC) has developed a Roadmap to Recovery with everything you need to support this effort, including messages and directions on how to reach your MP.   You can do the following: Request & Hold a Meeting with your Member of Parliament Share HAC’s Roadmap to Recovery with your Member of Parliament during your meeting Send a quick-action letter to your Member of Parliament in a few simple clicks Amplify this message with pre-written social media post Learn More & Get Resources → Watch HAC video: Canada Drops Pre-Arrival COVID-19 Testing For Vaccinated Travelers   The Government of Canada announced a series of adjustments to current border measures, the most significant to date. These new measures will be effective April 1 and represent a long-awaited milestone for the tourism & hospitality sector. Together, as an industry, we are ready to capture the recovery opportunity that lies ahead!   Key changes include:  Fully vaccinated travellers do not need to complete a pre-entry test (they may still be selected for random tests on arrival but are not required to quarantine).  Non vaccinated travellers will still need an on-arrival test and a day 8 test and must quarantine for 14 days.  ArriveCAN is still needed for entry to Canada by all travellers. Learn More → Tourism Hospitality Recovery Fund Survey & Advocacy for Additional Relief Funds On October 21, 2021, the Honourable Chrystia Freeland, Deputy Prime Minister and Minister of Finance, announced that the government was taking targeted action to create jobs and spur economic growth, including the Tourism Hospitality and Recovery Program (THRP), which would provide support through wage and rent subsidy programs to tourism and hospitality operators, with a subsidy rate of up to 75%. While the program is currently available until May 7, 2022, the subsidy rates were decreased by half as of March 13, 2022. TIAC has been advocating for the original rates to be maintained and extended to September 2022. As discussions with government officials continue, TIAC wishes to obtain more up-to-date information from tourism operators on the impact this cut will have on your business. Please help TIAC advocate on your behalf to increase support by answering this brief survey. Take Survey → News Highlights Job Opportunity: TOTA / Symphony Tourism Services Data Project Manager Symphony Tourism Services (STS), part of the Thompson Okanagan Tourism Association (TOTA), is looking for a Data Analyst to lead the research program data analytics and continued development of the Tourism Impact Portal. The Data Analyst will be the project manager of the initiative and will work under the supervision of Symphony and the CEO of TOTA. Read More → TOTA Launches Community Well-Being Survey on International Day of Happiness The Thompson Okanagan Tourism Association (TOTA) launched a Community Well-Being Survey, on the International Day of Happiness, March 20, 2022. The survey, a partnership with Planet Happiness (a project of the Happiness Alliance), is meant to strengthen the relationship between the tourism industry and residents of the Thompson Okanagan region of British Columbia. Thompson Okanagan residents, including tourism professionals, are invited to complete the survey. Once completed you will receive a personal report highlighting your results compared to the average results of other residents in the region. Learn More & Take Survey → Individuals and companies are encouraged to share the survey with team members and communities. To make sharing easy, TOTA has prepared a Media Kit with sample promotion materials for email and social media. View Media Kit → Read More → Destination BC Launches Spring Marketing Campaign in BC & Alberta | Download Partner Toolkit Over the past two weeks, Destination BC has completed its launch of Let’s do Something Together in BC: a domestic seasonal marketing campaign urging BC and Alberta residents to plan and book a spring trip in BC, while reconnecting with loved ones and doing something unforgettable, together. Running from now until May 27, the campaign is designed to create a sense of urgency, highlighting the time-sensitive nature of spring experiences in BC, and encouraging travellers to embrace new adventures as they explore the province with fresh eyes, brighter days, and restored connection with the important people in their lives. Learn More → As part of the spring campaign, Destination BC has created a partner toolkit to help industry learn more about the campaign, suggested messaging, how to align content and marketing efforts, and opportunities to get involved – including industry media discounts. Download Toolkit → Groundbreaking for Gateway 286 at Former Merritt Rest Stop Ground was broken in Merritt on an ambitious project that aims to bolster support for First Nations economic development in the area. Gateway 286 is a project taking shape on 11.6 hectares of land near the old Merritt visitor information centre. The rest stop was closed in 2018 and, in 2020, the provincial government transferred the land to five Nicola Valley First Nations — Coldwater Indian Band, Lower Nicola Indian Band, Nooaitch Indian Band, Shackan Indian Band, and Upper Nicola Indian Band. Spayum Holdings was created by the five bands to oversee Gateway 286, plans for which include a redeveloped visitor information centre and 30,000 square feet of commercial and retail space. Two industry partners, Troika Management Corp. and PR Petroleum, have signed on to work on the project. Learn More → New BC Parks Reservations System Camping enthusiasts can now use the improved BC Parks reservation service, launched March 21. The new online reservation service, Camping.BCParks.ca, is part of a broader redesign of BC Parks’ digital services to improve the park experience from computer to campground. With the new reservation service, people will be able to reserve a campsite up to two months before the desired arrival date at most campgrounds. Designed with input from campers, park operators, and other service organizations, the new reservation service includes: more flexible search options such as a map to search campgrounds by region, park listing or site availability; information on nearby facilities and large photos of campsites so people know what to expect when they arrive; an interactive calendar that shows when booked sites will become available; and saved booking preferences within customer accounts. Learn More → BC Tourism & Hospitality In Memoriam Tribute During the BC Tourism & Hospitality Awards Gala, BC Hotel Association and the Tourism Industry Association of BC shared a tribute to those in the BC tourism industry industry lost in recent years, in honour of their contribution and memory. Read More → Upcoming Dates Virtual Events & Webinars IRCC Virtual Office Hours for Tourism and Hospitality Employers - Powered by go2HR Mar 15, 2022 – Mar 29 | 2:00 PM - 3:00 PM Host: Immigration, Refugees and Citizenship Canada & go2HR Join Teams Meeting → How to Value a Business Mar 22, 2022 | 10:30 AM – 12:00 PM Host: Small Business BC Learn More & Register → For free access, register with coupon code DBC3034. Thriving as an Empath in Challenging Times Mar 22, 2022 | 12:00 PM – 12:30 PM Host: Crisis Centre of BC Learn More & Register → Advanced Websites: How to Turn Your Web Traffic Into Sales Mar 22, 2022 | 1:00 PM – 2:30 PM Host: Small Business BC Learn More & Register → For free access, register with coupon code DBC3034. Market Research for New Markets Outside BC Mar 23, 2022 | 12:00 PM – 1:30 PM Host: Small Business BC Learn More & Register → For free access, register with coupon code DBC3034. Selling to Other Provinces Mar 23, 2022 | 2:00 PM – 3:00 PM Host: Small Business BC Learn More & Register → For free access, register with coupon code DBC3034. Your "Indigenous Community Engagement Strategy" Matters in Tourism/Hospitality Mar 29, 2022 | 9:00 AM – 12:00 PM Host: Thompson Okanagan Tourism Association & Indigenous Tourism BC Learn More & Register → Sharing Your Sustainability Story: A Conversation With Tourism Industry Leaders Mar 29, 2022 | 11:30 AM – 3:30 PM Host: GreenStep Sustainable Tourism Learn More & Register → How "Storytelling" Can Make or Break Your Tourism/Hospitality Business Apr 12, 2022 | 9:00 AM – 12:00 PM Host: Thompson Okanagan Tourism Association & Indigenous Tourism BC Learn More & Register → Green Wine Future - Virtual Wine Conference Featuring Thompson Okanagan May 23, 2022 – May 26, 2022 Host: Green Wine Future, sponsored by TOTA Learn More & Register → View Webinar Calendar → In Person Events  Wines of British Columbia Ambassador Program - Level 2 Mar 28, 2022 – Apr 27, 2022 | 10:00 AM - 4:00 PM Host: Wine Growers of British Columbia Learn More & Register → Okanagan College Business Expo & Employment Fair Mar 30, 2022 – Apr 13, 2022 | 10:00 AM - 3:00 PM Host: Okanagan College Learn More → View Event Calendar → Get Involved Share Feedback on BC Pandemic Response | Submit by April 20, 2022 The Province is launching an independent review and public consultation on government’s operational response to the COVID-19 pandemic to better inform preparations and responses to future emergencies and ensure British Columbians are protected. Until April 20, people in British Columbia can provide written feedback about how they, or their business/organization, have been affected by government’s operational measures and communication throughout the pandemic. A report with a comprehensive summary of the findings is expected by fall. Take the COVID-19 Lessons Learned Survey → Adventure Travel Industry Survey | Complete by March 27 The Adventure Travel Trade Association (ATTA) is seeking industry insights through an industry snapshot survey. The yearly industry snapshot provides tremendous insight into the trajectory of the industry and, with this data, ATTA can influence the industry and give operators a way to compare your business. Last year, a robust report was created with information from over 200 respondents. A senior marketing/sales team member, the general manager, or the CEO often have ready access and knowledge necessary to complete the survey easily. The deadline for the survey is Sunday, March 27. The survey will take about 20 minutes. Take Survey → Get Involved with the Women of Recreation, Tourism & Hospitality (WORTH) Association The Women of Recreation, Tourism, and Hospitality (WORTH) Association is British Columbia's first organization committed to advancing women in the recreation, tourism, and hospitality industries. WORTH offers free (or low-cost) networking and educational events, as well as skills training, mentorship program and leadership resources, to help women stay focused on their career goals. This year, becoming a member of WORTH is free, and you'll be able to stay connected and supported through newsletters, events, and resources. Learn More → Become a Member → Register as a Volunteer → Donate to Scholarship Fund → Cast your Votes for B.C.'s Best Small Town | Vote Tuesdays-Fridays, March 15 to April 25 From March 15 to April 25, a friendly competition will determine (unofficially) which small town in B.C. reigns supreme. On Tuesdays through Fridays, CBC Radio One and CBC Vancouver News will highlight a different small town in B.C. (population under 12,000) with features on cbc.ca/bc. British Columbian’s can vote each day for a favourite small town. One by one, municipalities will be eliminated based on your votes until the final one is crowned B.C.'s Best Small Town! Follow the hashtag #BestSmallTownBC on social media and vote daily on Tuesdays through Fridays! The winning town will be announced on-air on your local CBC Radio One morning show on Friday, April 29. In addition to earning bragging rights, the winning small town will receive special prizes. Learn More & Vote → Spread the Word → Resource Roundup Claim Your bookeco Sustainable Tourism Listing The Thompson Okanagan Tourism Association (TOTA) and bookeco have formed a strategic alliance and partnership to promote sustainable tourism products and services in the Thompson Okanagan. Tourism businesses who demonstrate sustainable practices can register to be featured on the bookeco website, which will increase bookings and revenue by attracting sustainability focused customers to their business. TOTA encourages all businesses taking sustainable actions to create a profile on bookeco to help customers easily find sustainable tourism providers in the Thompson Okanagan region. Read More → B.C. Employer Training Grant (ETG) The B.C. Employer Training Grant program (ETG) supports skills training to address provincial labour market needs. The program is delivered by the Province of British Columbia and is funded by the Government of Canada through the Workforce Development Agreement (WDA). The goal of the ETG is to help British Columbians access the skills training needed to adapt to the changing requirements of jobs and the labour market while encouraging employer involvement in the training of their employees. Employers are eligible to receive up to $300,000 per fiscal year (April 1 – March 31). Reimbursement amounts vary between 60% and 100% depending on the training stream. If approved, employers are to pay for all costs in full and, after training has started, submit a reimbursement claim. Learn More & Apply → New UNWTO Guidelines Put Women's Empowerment at Heart of Tourism's Restart A new set of guidelines from the UNWTO will help both governments and businesses better address the needs of women in the tourism sector. The guidelines aim to ensure an inclusive and resilient recovery from the impacts of the pandemic. The guidelines recognize that, given the disproportionate loss of employment suffered by women, as well as the high proportion of women workers within tourism and their concentration in lower-skilled and lower-paid jobs, plans for the sector’s restart and recovery must address their specific needs. View Guidelines for Tourism Businesses → Take the Digital Maturity Assessment Companies with a higher level of digital maturity enjoy higher sales and profit growth than their peers. How does your company’s digital maturity compare? Use BDC’s free Digital maturity assessment to find out standings and compare with industry peers, as well as to identify areas for improvement. With the results, a detailed, printable report containing recommended readings and information on best practices is available for download. Learn More → Want to improve your digital maturity? Learn about the free Canada Digital Adoption Program. Top Tips for a Successful Photo or Video Shoot | Destination BC Learning Centre Planning a photography or video shoot can be a time and resource intensive endeavour; but, with extra care put towards a few key steps in the process, you can get a great return on your effort. Read up on Destination BC's top tips to help you navigate the shoot planning and production process. Learn More → Free Business Mentorship Sessions with Okanagan College Instructors Okanagan College instructors are available to deliver virtual, one-hour individually tailored business counselling sessions on a variety of leadership soft skills, business administration, and hospitality topics. This service is offered free of charge to Thompson Okanagan Tourism businesses through the Thompson Okanagan Tourism Resiliency Program, for a limited time. Register for an Okanagan College Mentorship → TOTA Business Supports The TOTA team is here to help with the challenges your business is facing. As part of TOTA's Tourism Resiliency Program tourism companies can access the following free supports: 1:1 Business Support with a TOTA Resiliency Advisor Business support programs Submit a Voice Your Concerns form so TOTA can share the impacts on the tourism industry with government Email Recovery@TOTABC.com for quick questions or to share challenges faced by your business Corporate Sponsors: Connect with TOTA: Subscribe to TOTA News Updates Thompson Okanagan Tourism Association (TOTA), 2280-D Leckie Road, Kelowna, British Columbia V1X 6G6, Canada Unsubscribe Manage preferences

Thompson Okanagan Tourism News Summary | Week of 2022-03-14

Updates, webinars, events, opportunities to get involved, resources, and research to support Thompson Okanagan tourism professionals.

View in Browser → Midnight Musings from the TOTA Team Hi there, Last week, tourism industry partners and stakeholders from around the province, including many from the Thompson Okanagan region and several TOTA team members, attended the BC Tourism & Hospitality Conference. The keynotes, panels and break out sessions were inspiring, insightful, and uplifting - exactly what is needed as we head down the road of recovery. Thank you to the Tourism Industry Association of BC together with the BC Hotel Association for showing the leadership, bravery, and “grit” to organize the first in-person B.C. tourism industry conference in two years. Thank you, as well to the speakers for sharing their expertise and most importantly to everyone who made the event possible by attending. BC Tourism & Hospitality Awards During the conference Award Gala, outstanding representatives from industry were nominated and received awards for their experiences, services, and contributions (View the full list of nominees and award recipients). Among those recognized that night was the British Columbia Tourism Resiliency Network (BCTRN) who received the 2022 BC Tourism & Hospitality Award for Community Contribution & Impact. The BC Tourism Resiliency Network, launched in April 2020 as a long-term resiliency program led by the British Columbia Regional Tourism Secretariat (BCRTS), providing B.C. tourism businesses with meaningful, one-on-one support to navigate the impact of the COVID-19 pandemic, adapt, and work towards eventual recovery. TOTA is proud to be part of this BCRTS partnership and thrilled to be recognized for supporting over 970 Thompson Okanagan tourism companies through the regional Tourism Resiliency Program, which continues to offer free one-on-one business support. This program would not have been possible without funding from several sources including Western Economic Diversification (now known as PacifiCan), who were instrumental in this important work taking place over the past 24 months. Kickstart the Comeback In thoughtful and dynamic sessions, we heard from both the federal and provincial tourism ministers, several provincial ministries, industry association leaders, and a panel of B.C. transportation experts. Each of the speakers made it clear that there is much work to be done as we kickstart the comeback. Fortunately, the B.C. tourism industry appears poised and ready to take on the challenges that lay ahead and are ready to help build thriving, sustainable tourism businesses that connect with visitors and residents in a meaningful way. Hotel Association of Canada President & CEO Susie Grynol shared how the efforts of industry contacting Members of Parliament (MP) has been critical in their efforts to secure the support funds received in the past two years, such as CEWS, CERB, and the Tourism & Hospitality Recovery Program. These funds have provided relief for tourism businesses during an extremely challenging time. However, this week the Tourism & Hospitality Recovery Program funds have been reduced by half and reports suggest that additional financial aid for tourism businesses is unlikely to be included in the Federal Budget. TOTA, along with our regional counterparts, have sent letters to our MPs, stressing the urgency of continued support to ensure a strong tourism future. Everyone in the industry can assist and are strongly encouraged to reach out and send an email to your MP requesting additional support for tourism going forward. Let's make sure our collective voices are heard. Learn More at HardestHit.ca → Template Emails to Your MP: The Coalition of Hardest Hit Businesses and TOTA have created templates for you to quickly and easily send an email to your MP. Please click the links to send one or both of the emails: Submit Hardest Hit Letter to MP Template (5 minutes) → Copy TOTA Letter to MP Template (15 minutes) → In the coming weeks, we will share more insights and resources gained from the conference. We look forward to taking on and overcoming the challenges, and seeing the Thompson Okanagan tourism industry thrive. - The TOTA Team Newsletter Contents COVID Updates News Highlights Upcoming Dates Get Involved Resource Roundup COVID Updates Updates to Provincial Restrictions Because of B.C.'s lowered hospitalization and transmission rates, these activities can return to normal: masks no longer required in public indoor settings under a public health order; no restrictions on worship service capacity; overnight camps for children and youth are allowed. By March 18, there will be no visitor limits at long-term care and seniors' assisted living facilities. When K to 12 schools return from spring break, masks will no longer be required for students, staff and visitors. On April 8, 2022 at 12:01 am, further restrictions will be lifted: proof of vaccination will no longer be required to access businesses, events and services; businesses will no longer need a COVID-19 safety plan but must follow communicable disease guidance from WorkSafeBC; proof of vaccination will no longer be required for post-secondary student housing.  Learn More → Free Rapid Tests for People 60+ at Pharmacies Rapid antigen test kits are now available through community pharmacies to people aged 60 and older. Eligible individuals can pick up one kit containing five tests every 28 days from participating pharmacies at no cost. Individuals should pick up a test kit when they are asymptomatic to use at a future time when they have symptoms. Learn More →   B.C. Launches Plan to Revitalize Tourism, Creating Opportunities for People B.C. has launched a new three-year roadmap for rebuilding and revitalizing tourism, creating jobs and opportunities for people and communities in every part of the province. The renewed Strategic Framework for Tourism responds to the call to action from the sector to support its recovery from COVID-19. It outlines a roadmap for a more resilient tourism sector by rebuilding to 2019 levels by 2024. Requested by B.C.’s tourism industry leaders and the Tourism Task Force, the update of this framework focuses on provincial priorities of putting people first; lasting and meaningful reconciliation; equity and anti-racism; a better future through fighting climate change; and a strong, sustainable economy that works for everyone. To continue to support tourism businesses in B.C. to come back stronger, the Province is investing $1 million toward investments in event-bid preparation and sponsorships to attract large-scale arts, culture, and sport events, and public conferences and exhibitions. Investing now in event programs will kick-start the events industry’s recovery and will position B.C. as a safe, world-class, event-hosting jurisdiction once again. The Tourism Task Force emphasized how challenging it has been for industry to find the skilled workers it needs. This is why government is investing a further $2 million for post-secondary education and training to support B.C. students who enrol in tourism and hospitality certificate, diploma or degree programs, tourism-related apprenticeships, and trades training and development programs. This program, will prioritize students who are Indigenous, immigrant, or refugee applicants, as well as those from rural or remote locations, and people with accessibility needs. As part of the Province’s continuing tourism recovery initiatives, government has committed $6 million this year through 2024 for Destination BC to market B.C. as a destination of choice in the highly competitive international market. Learn More → News Highlights New Biosphere Member, Olive Us Oils & Vinegar Tasting Room Welcome to Olive Us Oils & Vinegar Tasting Room on becoming a Biosphere Committed Company! Olive Us is a family run and operated sustainable business with three locations in the Okanagan. Sustainability is at the forefront of every decision, from compostable tasting cups, tasting rooms made of repurposed materials, and a bottle washing system to rescue their used bottles from recycling. Read More → BC Tourism & Hospitality Award Thompson Okanagan Recipients The British Columbia Hotel Association (BCHA) and Tourism Industry Association of BC (TIABC) announced the winners of the 2022 BC Tourism & Hospitality Awards. The winners were announced during the 2022 Awards Gala on March 10, presented by Indigenous Tourism BC. The awards recognize and celebrate excellence within British Columbia's tourism & hospitality industry. Congratulations to all the nominees and winners of the awards for remarkable leadership and outstanding contribution. Congratulations to the following award winners, which operate in the Thompson Okanagan: Accessibility Award: Kootenay Adaptive Sport Association (KASA) for a significant contribution towards making B.C. an inclusive and welcoming destination for everyone, that has built the capacity to support more accessible tourism & hospitality products, services and experiences, and provides an outstanding experience for guests with disabilities. Employees First Award: Accent Inns & Hotel Zed for being employer who has upheld high standards of excellence in occupational health & safety, human resource management practices, and workplace culture. Learn More → Tourism Kamloops Announces Monica Dickinson as New CEO Monica Dickinson has been named as the new CEO of Tourism Kamloops and will officially take on the leadership role March 15, 2022. Monica’s tourism experience runs deep within Kamloops and the Thompson Okanagan, beginning with the Bachelor of Tourism Management from Thompson Rivers University. She officially joined the Tourism Kamloops team in 2007 and has played a foundational role for the last 15 years. For the past six years, she has worked as Tourism Kamloops Director, Industry Relations and Communications. View Press Release → Merritt Raising Funds for 3D Home Printer Following November’s catastrophic flooding events, roughly 600 Merritt residents still haven't returned to 250 homes. The City of Merritt considered a variety of different types of homes and discovered that 3D printing is cost-effective and quick. The next step is raising roughly $700,000 to purchase a $1.3 million 3D printer. The city is hoping to find grants, charities, and donations to get half of the printer’s cost. The cost will be matched by UBC as they have all the engineering and would like to perform case studies.   Learn More →   Upcoming Dates Virtual Events & Webinars IRCC Virtual Office Hours for Tourism and Hospitality Employers - Powered by go2HR Mar 15, 2022 – Mar 29, 2022 | 2:00 PM - 3:00 PM Host: Immigration, Refugees and Citizenship Canada & go2HR Click on the link to connect you directly to the Teams meeting: Join Teams Meeting → Global Talent Recruitment Strategies | IRCC Virtual Learning Series For Employers in Western Canada Mar 16, 2022 | 9:00 AM – 10:00 AM Host: Department of Immigration, Refugees & Citizenship Canada To register, contact Western Canadian Outreach Officers at [email protected] Online Screening of Come Hell… B.C. Under Water Documentary Mar 16, 2022 Learn More & Register → Driving Online Sales & Bookings Mar 17, 2022 | 11:00 AM – 12:00 PM Host: eLearningU Learn More & Register → For free access to this webinar, register for the BCRTS subscription plan. You’ll also gain access to past webinar recordings and the Tourism Digital Marketing Certificate. Thriving as an Empath in Challenging Times Mar 22, 2022 | 12:00 PM – 12:30 PM | Host: Crisis Centre of BC Learn More & Register → BC Food & Beverage 2022 Virtual Export Summit  Mar 24, 2022 – Apr 22, 2022 Register → Wines of British Columbia Ambassador Program - Level 2 Various Dates, Mar 28, 2022 – Apr 27, 2022  Host: Wines Growers of British Columbia Learn More & Register → Sharing Your Sustainability Story: A Conversation With Tourism Industry Leaders Mar 29, 2022 | 11:30 AM – 3:30 PM Host: GreenStep Sustainable Tourism Learn More & Register → BC Economic Summit - British Columbia Economic Development Association Apr 3, 2022 – Apr 5, 2022 Host: The British Columbia Economic Development Association (BCEDA)  Learn More & Register → View Webinar Calendar → Events TRUE Penticton Tourism Expo & Hiring Fair 2022 Apr 9, 2022 Host: Travel Penticton Learn More & Register → Green Wine Future - Virtual Wine Conference Featuring Thompson Okanagan May 23, 2022 – May 26, 2022 | Host: Green Wine Future, sponsored by TOTA Learn More & Register → View Event Calendar → Get Involved Driving Female Success | Royal Roads University Survey for Female Executives The School of Tourism and Hospitality Management at Royal Roads University is collecting data from women to understand how women in executive leadership roles, specifically in the hospitality and tourism sectors, have successfully obtained top positions. They invite women to describe experiences as a leader in the tourism and hospitality industry in a survey of 17 questions. It should take you approximately 10 minutes to complete. Upon completing this research, the objective is to submit a peer-reviewed journal article to share with current industry professionals and graduate students looking for more guidance and successful leadership pathways. Take Survey →   Survey on Business Names Renewal | Deadline: May 15 Participate in the Business Names Renewal Consultation to share your thoughts on the potential for a required business name registration renewal process with the corporate registry. The Corporate Registry holds information on all corporations, partnerships, and businesses. Initial research suggests that many business names registered with the Corporate Registry belong to non-operational businesses. Currently, there is no process to remove the names of these non-operational business entities from the Corporate Registry. A renewal process would ensure that the Registry is up-to-date for people and businesses, and there is greater access to names for new businesses in B.C. For more information, visit the consultation website and read the letter from the Deputy Minister of Finance. Your feedback can be submitted through the online survey or by writing to [email protected]. The deadline is May 15, 2022. Take Survey → Resource Roundup How to Make St. Patrick's Day Eco-Friendly St. Patrick’s Day is annual celebration of Irish culture on March 17, featuring green outfits, decorations, beer, and food. Like other holidays, celebrations may result in consumerism and unnecessary waste. As a Biosphere Destination, we encourage and challenge tourism professionals to make St. Patrick’s Day more eco-friendly and greener this year, and every year. TOTA has compiled tips to make St. Patrick’s Day even greener with a few eco-friendly activities or actions. Read More → Service Provider Feature & Discount: Rezgo Booking Platform The Rezgo booking platform has flexible tools designed to help manage your business efficiently, market more effectively, process payments faster and more securely, and make smart decisions informed by real-world data—no matter the scale or the volume of your business. Customers can book on any device through your website or a convenient white-label service, and you can take secure payments online, in person, or over the phone with the payment gateway of choice. The system helps to build better relationships with your customers with in-depth reporting, email automation, comprehensive waivers, and verified reviews. Rezgo has no monthly subscriptions, booking volume costs, or user account limits. The only cost is the payment fee for bookings, so you only pay when you’re doing business. The fee can be included in the transaction so customers cover the fee. Rezgo is offering a discounted rate to Thompson Okanagan tourism businesses of 3.4% (-1.5% off listed price) for front-end online bookings. To receive the discount, tell the Rezgo sales/support team that you are a TOTA stakeholder. Learn More & Book Demo → Wines of British Columbia Ambassador Program - Level 1 & 2 Now Available Registration is now open for the Wines of BC Ambassador Program, a one-of-a-kind, exclusively B.C. focused series of educational courses designed to share what makes B.C. wine so unique, and worth getting in your glass. Level 1: Introduction is an online certification designed for everyone making, growing, serving, or simply enjoying B.C. wine. Wine professionals can use promo code BCWINETRADE22 for a complimentary course. Register → Level 2: Intermediate is a more in-depth course offered in-person by a trained Ambassador Facilitator, and includes an educational tasting of B.C. wines alongside international benchmarks. This course will give you more in-depth knowledge and understanding of the regions, subregions, soils and wine laws that affect the production of BC wine. Highly recommended for wine professionals in the winery, retail, and restaurant setting. The course will be hosted in Kelowna, Kamloops, and other B.C. communities. Learn More & Register → Canada Digital Adoption Program to Help Tourism Businesses Capitalize on Digital Opportunities The Government of Canada has launched the Canada Digital Adoption Program (CDAP) to help Canadian small and medium-sized enterprises (SMEs) realize their full potential by adopting digital technologies. Announced in Budget 2021, the $4 billion program is an investment of $1.4 billion in grants and advisory services to SMEs from the Government of Canada and up to $2.6 billion in loans from the Business Development Bank of Canada to help businesses cover the costs of implementing new digital technologies. The program provides funding and expertise to businesses, as well as training and work opportunities for young Canadians. Businesses will be able to apply for two different kinds of support through the CDAP: Stream 1: Grow Your Business Online, will help SMEs take advantage of e-commerce opportunities. Stream 2: Boost Your Business Technology, will help businesses with the development and implementation of digital adoption strategies. Learn More & Apply →   Post a Job on the go2HR Job Board The go2HR job board is free for tourism and hospitality employers operating in British Columbia. Post jobs and hiring events to find quality employees in Accommodation, Food and Beverage Services, Recreation and Entertainment, Transportation, and Travel Services. The go2HR Job Board receives 20,000 monthly visits from qualified candidates looking for front-line, supervisory, management or executive positions. Learn More & Post a Job → Free Business Mentorship Sessions with Okanagan College Instructors Okanagan College instructors are available to deliver virtual, one-hour individually tailored business counselling sessions on a variety of leadership soft skills, business administration, and hospitality topics. This service is offered free of charge to Thompson Okanagan Tourism businesses through the Thompson Okanagan Tourism Resiliency Program, for a limited time. Register for an Okanagan College Mentorship → TOTA Business Supports The TOTA team is here to help with the challenges your business is facing. As part of TOTA's Tourism Resiliency Program tourism companies can access the following free supports: 1:1 Business Support with a TOTA Resiliency Advisor Business support programs Submit a Voice Your Concerns form so TOTA can share the impacts on the tourism industry with government Email [email protected] for quick questions or to share challenges faced by your business Corporate Sponsors: Connect with TOTA: Subscribe to TOTA News Updates Thompson Okanagan Tourism Association (TOTA), 2280-D Leckie Road, Kelowna, British Columbia V1X 6G6, Canada Unsubscribe Manage preferences

Thompson Okanagan Tourism News Summary | Week of March 7, 2022

Updates, webinars, events, opportunities to get involved, resources, and research to support Thompson Okanagan tourism professionals.

View in browser Midnight Musings from the TOTA Team Hi there, Happy International Women's Day! Each year, on March 8, people around the world celebrate International Women's Day and the social, economic, cultural, and political achievements of women. The day also marks a call to action for accelerating gender parity, recognizing that we can all strive for women's equality and continue to make positive gains. The day will be celebrated with events around the world, including virtual events you can join from anywhere. Small Business BC is hosting a panel today from 1:00 PM – 2:30 PM. For free access, register with coupon code DBC3034. The campaign theme for International Women's Day 2022 is #BreakTheBias. Women around the world often face bias, stereotypes, and discrimination. The theme is hope for a world that is diverse, equitable, and inclusive, where differences are valued and celebrated. By working collectively we can all #BreakTheBias and move towards women's equality. To raise awareness of biases, International Women's Day has called for people to strike the IWD #BreakTheBias pose and share it on social media with the tag #IWD2022 #BreakTheBias to further encourage people to commit to help forge an inclusive world. To strike the pose, cross your arms in the shape of an X like the TOTA team pictured here: Women in B.C.'s Tourism Industry To truly be a sustainable destination, diversity, equity, and inclusion must be cultivated and celebrated at all levels of the tourism industry. Creating diverse and inclusive workplaces are integral to the industry’s ability to remain competitive, drive innovation, and maintain relevance. In January 2022, 49% of employees in the B.C. tourism labour force identified as women, according to the Tourism HR Canada Tourism Employment Tracker. We are very fortunate to have so many inspiring women working in the Thompson Okanagan tourism industry. Thank you for all that you do and thank you to employers that hire and support women in their roles and careers. Women work in all tourism sectors and in various roles. Here are some recent roundups: Stories of Women Working in B.C. Wine by Wine Growers BC, including Karen GIllis, Gillian Stohler, Donita Dyer, and Eliana Bray in the Thompson Okanagan region. Indigenous Women Shaping Tourism in B.C. by Indigenous Tourism BC, including Brenda Baptiste and Sharon Bond in the Thompson Okanagan region. Get Involved The Women of Recreation, Tourism & Hospitality (WORTH) Association is the first society in B.C. dedicated to advancing women in the recreation, tourism, and hospitality industries. WORTH provides complimentary (or minimally priced) networking and educational events, skills training, mentorship programs, and leadership resources to keep women focused on their career ambitions. WORTH Founder and President, Joanna Jagger, took part in a panel on Diversity, Equity & Inclusion in Tourism at the 2021 BCRTS Tourism Summit last November. This year, it's free to become a member and stay connected and supported with the newsletter, events, and resources. - The TOTA Team Contents News Highlights Upcoming Dates Get Involved Resource Roundup News Highlights Thompson Okanagan & bookeco Join Forces to Connect People with Eco-Friendly Tourism Providers The Thompson Okanagan Tourism Association (TOTA) and bookeco have formed a strategic alliance and partnership to promote sustainable tourism products and services in the Thompson Okanagan region of British Columbia, Canada. As part of the partnership, bookeco will feature the Thompson Okanagan as a sustainable destination. Thompson Okanagan tourism businesses who demonstrate sustainable practices will have the opportunity to be featured on the bookeco website. TOTA Biosphere Committed Companies will receive up to 4 months free when they sign up for the bookeco Advantage Plan. The partnership agreement will also include a series of projects to promote sustainable tourism and responsible tourism providers through email and social media initiatives. Read More → Brenda Baptiste & Ruth Williams Receive Order of British Columbia Thirty-one exceptional people were invested into the Order of British Columbia, the Province's highest honour, during a ceremony at Government House on March 3, 2022. There were two Order of B.C. recipients from the Thompson Okanagan region: Brenda Baptiste of Osoyoos and Ruth Williams from Kamloops. Congratulations to Brenda Baptiste! Thank you for your work supporting Indigenous people and developing Indigenous business opportunities through the Nk’Mip Desert Cultural Centre and Indigenous Tourism BC. Congratulations to Ruth Williams! We thank you for your work towards improving the health and well-being of Indigenous children and families. View Press Release → Tourism Kamloops Names Monica Dickinson as New CEO Monica Dickinson has been named as the new CEO of Tourism Kamloops and will officially take on the leadership role March 15, 2022. Monica’s tourism experience runs deep within Kamloops and the Thompson Okanagan, beginning with the Bachelor of Tourism Management from Thompson Rivers University. She officially joined the Tourism Kamloops team in 2007 and has played a foundational role for the last 15 years. For the past six years, she has worked as Tourism Kamloops Director, Industry Relations and Communications. View Press Release → Entrée Destinations Stories of Canada: B.C. & Thompson Okanagan Itinerary Entrée Canada signed an historic agreement with Destination Canada to create the Stories of Canada™, a collection of 20 new travel itineraries covering all 13 provinces and territories. These itineraries dig deep on Canada’s landmarks, cultures and people, and aim to facilitate authentic, memorable connections between visitors and the communities where they travel. The Stories of Canada British Columbia is an eight-night itinerary with 3 nights in Kelowna, featuring the Eldorado Resort, lunch at two wineries, an orchard tour, a day trip to Penticton, paddling on Okanagan Lake, and biking on the Kettle Valley Railway. View B.C, Itinerary → Air Canada Expanding Services from YVR As travel measures ease and more people consider their next trip from YVR, Air Canada announced an impressive roster of new flights and the return of familiar favourites across North America and Europe. Flights include new nonstop service to Austin and Halifax. Air Canada is also restoring service to Anchorage, Boston, Quebec City, Sacramento and Yellowknife, as well as Dublin, Frankfurt and Zurich. This is great new for international visitors planning a trip to the Thompson Okanagan through YVR Airport. Learn More → New B.C. Ministers Appointed for Land Stewardship, Municipal Affairs Premier John Horgan appointed Josie Osborne as Minister of Land, Water, and Resource Stewardship and Minister Responsible for Fisheries, and Nathan Cullen as Minister of Municipal Affairs. Premier Horgan has also named MLA Doug Routley as Parliamentary Secretary for Forests to support the work of Minister Katrine Conroy to modernize forestry in British Columbia. The establishment of the Ministry of Land, Water and Resource Stewardship follows government’s commitment to reconciliation with Indigenous Peoples, protecting BC's environment and building a strong economic recovery. Minister Osborne will work with First Nations, local communities and industry to build a vision for land and resource management that will embrace shared decision making on the land base and to build certainty and create further opportunity. As Minister of Municipal Affairs, Cullen will work with local governments to support their communities as they recover and rebuild after COVID-19 and extreme weather. Cullen will support municipalities to address their priorities, from building infrastructure to responding to challenges posed to businesses and neighbourhoods by homelessness. Learn More → Major Mountain Bike Expansion Set to Open This Summer in Sun Peaks Resort Sun Peaks Resort announced a $1.5 million combined resort and community investment includes new summer chairlift access and 31km of new trail. View Press Release → Myra Canyon Bicycle Rentals and Tours Welcomes Bamboo Bicycles Biosphere Committed Company, Myra Canyon Bicycle Rentals and Tours has their focus on SDG 12 - Responsible Consumption and Production - with the introduction of bamboo bicycles. By introducing bamboo bicycles produced and sold in a small village in Ghana, it provides a more sustainable option and education tool for their business. Read More → Temporary Expanded Service Area (TESA) & Winery Sampling Areas Wine Growers BC has been working with the Liquor and Cannabis Regulation Branch (LCRB) to mitigate challenges wineries are experiencing making Temporary Expanded Service Areas (TESA) associated with their sampling areas permanent. Accordingly, Policy Directive 22-01 was announced on Feb. 25 to clarify the options available and advise of recent policy changes which will provide greater flexibility within those options. Policies that apply to picnic area endorsements have changed to provide additional flexibility in application requirements and their use, while also maintaining the public interest. Manufacturers seeking to make TESAs associated with outdoor sampling areas permanent may choose one of the following options: Apply for a lounge endorsement with a patio Apply for a picnic area endorsement The LCRB strongly recommends that manufacturers consider their needs and carefully review the policies below relating to lounge patios and picnic areas before deciding which application to submit. Questions about the application process for a lounge or picnic area endorsement should be directed via email to LCRB.SLA@gov.bc.ca. Read More → Upcoming Dates Virtual Events & Webinars ABLE BC Member Q&A Webinar in Partnership with Perk Hero Mar 8, 2022 | 10:00 AM – 11:00 PM | Host: ABLE BC Learn More & Register → International Women's Day Mar 8, 2022 View Virtuals Events → International Women’s Day Panel: Breaking Biases in the Workplace Mar 8, 2022 | 1:00 PM – 2:30 PM | Host: Small Business BC Learn More & Register → For free access, register with coupon code DBC3034. Employer Responsibilities in Hiring and Employing Global Talent | IRCC Virtual Learning Series For Employers in Western Canada Mar 9, 2022 | 9:00 AM – 10:00 AM | Host: Department of Immigration, Refugees & Citizenship Canada To register, contact Western Canadian Outreach Officers at IRCC.DNEngagement@cic.gc.ca Doing Business with the Government of Canada Mar 10, 2022 |1:00 PM – 2:30 PM | Host: Small Business BC Learn More & Register → For free access, register with coupon code DBC3034. Financial Planning for Your Small Business Mar 14, 2022 | 10:00 AM – 12:00 PM | Host: Small Business BC Learn More & Register → For free access, register with coupon code DBC3034. Creating Engaging Video Content Using Your Phone Mar 14, 2022 | 1:00 PM – 3:00 PM | Host: Small Business BC Learn More & Register → For free access, register with coupon code DBC3034. Thriving as an Empath in Challenging Times Mar 22, 2022 | 12:00 PM – 12:30 PM | Host: Crisis Centre of BC Learn More & Register → View Webinar Calendar → Events   International Women's Day Mar 8, 2022 Learn More →   National Indigenous Tourism Conference 2022 Mar 8 – Mar 10, 2022 Learn More & Register → BC Tourism & Hospitality Conference 2022 Mar 9 – Mar 11, 2022 Learn More & Register → Hell or High Water BC Disaster Relief Concert & Telethon Fundraiser Mar 13, 2022 To learn more and donate, visit HellOrHighwater.ca. Online Screening of Come Hell… B.C. Under Water Documentary Mar 16, 2022 Learn More & Register → BC Food & Beverage 2022 Virtual Export Summit | Register by Feb 28, 2022 Mar 24, 2022 – Apr 22, 2022 Register → Green Wine Future - Virtual Wine Conference Featuring Thompson Okanagan May 23, 2022 – May 26, 2022 | Host: Green Wine Future, sponsored by TOTA Learn More & Register → View Event Calendar → Get Involved Host a Green Wine Future Virtual Expo Booth on May 23 to 26, 2022 | Apply by March 18, 2022 TOTA is seeking wineries to represent the Thompson Okanagan wine regions by hosting a Green Wine Future virtual booth. Hosts of the Green Wine Future Virtual Expo will have the opportunity to showcase their wines, products, and services. Delegates, speakers, and exhibitors can network virtually with companies through the booths on the days of the event, May 23 to 26, 2022, starting two weeks prior to the event. Read More → Worn or Damaged Highway Signs Many highway signs throughout the province are either old, worn, dirty, out-of-date, or heavily damaged by weather and other factors. Poorly maintained signs don't serve us well as a visitor destination. TIABC and BC Lodging & Campgrounds Association (BCLCA) are looking to provide the Province with recommendations on how to improve the province-wide service and attraction highway signage program. During your travels throughout various regions, please take photos of any recent blue and white signs that are in disrepair and send them to info@TIABC.ca at your earliest convenience. Read More → Resource Roundup Free Business Energy Assessment TOTA offers complimentary virtual Energy Assessments to tourism businesses in the Thompson Okanagan region. Since beginning the program in July 2020 with FortisBC, TOTA has helped businesses identify annual cost saving opportunities ranging from $100 to $2,500, with additional cost savings available through rebates. Whether you are a business owner or are a long-term leaseholder of a commercial building or industrial facility, the Energy Analyst can help you save on operating costs by improving the efficiency of your energy usage, furthermore reducing your environmental impact and greenhouse gas emissions. TOTA's Energy Analyst, Harshit Srivastava, has a Masters in Clean Energy Engineering from the University of British Columbia and relevant industry experience. Harshit is eager to work with regional tourism stakeholders to help reduce energy costs through energy efficiency and conservation initiatives. Register for Free Energy Assessment → Schedule an Introduction Call with Harshit →   Free Business Mentorship Sessions with Okanagan College Instructors Okanagan College instructors are available to deliver virtual, one-hour individually tailored business counselling sessions on a variety of leadership soft skills, business administration, and hospitality topics. This service is offered free of charge to Thompson Okanagan Tourism businesses through the Thompson Okanagan Tourism Resiliency Program, for a limited time. Register for an Okanagan College Mentorship → Tourism and Hospitality Focused Summer Courses | Okanagan College Okanagan College is currently offering low-cost programming to support the Tourism and Hospitality sector throughout the summer months. They are pleased to offer short courses delivered online that will fit both your schedule and provide additional support. Employers may be reimbursed for 60% of training costs through the BC Employer Training Grant (ETG), a reimbursement program from WorkBC for employers to support workforce training. The Okanagan College training programs falls into the Workforce Training Stream. Learn More & Register → Measuring Sustainability: The State of the Canadian Tourism Industry | GreenStep Sustainable Tourism GreenStep shared a report on how the Canadian tourism industry is performing in regards to sustainability based on data from hundreds of tourism businesses across Canada who completed the Sustainability Score assessment. In 2021, GreenStep launched the Sustainable Tourism 2030 Pledge in partnership with the Tourism Industry Association of Canada, encouraging tourism businesses and destinations across the country to measure their sustainability performance using the free online Sustainability Score assessment based upon the Global Sustainable Tourism Council (GSTC) criteria, and to make a commitment to improving this performance each year until 2030. The Sustainable Tourism Dashboard enables anonymous aggregation of the results to help tourism destinations, policy makers, and other industry stakeholders understand how the tourism industry is performing at a local, provincial, national, and eventually international level. Learn More & View Report → Accessible Employers Guide to Measure Disability Inclusion in Your Workplace Organizations measure what they want to improve, so if hiring people with disabilities is a priority for you as an employer, measuring disability is a key place to start. The Make it Count: Measuring for Disability Inclusion in Your Workplace is a practical guide for employers looking to measure the rate of disability in their workplaces. Download a free copy of the Make it Count Guide to create a disability measurement initiative that fits the unique context of your organization. Learn More & Download Guide → BC Hotel Association InnFocus Magazine Spring 2022 Edition The BC Hotel Association released the first issue of Innfocus Magazine of 2022. Among the wealth of information and content featured in the Spring issue, are articles that include: Attracting US Visitors The Pandemic's Legacy New Practices in Food & Beverage Recruiting Programs Region Feature: Kootenay Cool Leader of the Future: Cat Mackintosh Hotelier Feature: Debie Hemich GoGreen: GreenStep EcoFund Wellbeing and Travel Grappling with Ghost Hotels How do we Get BC on Bucket Lists of World Travellers? What's New? Read InnFocus Magazine → TOTA Business Supports The TOTA team is here to help with the challenges your business is facing. As part of TOTA's Tourism Resiliency Program tourism companies can access the following free supports: 1:1 Business Support with a TOTA Resiliency Advisor Business support programs Submit a Voice Your Concerns form so TOTA can share the impacts on the tourism industry with government Email Recovery@TOTABC.com for quick questions or to share challenges faced by your business Corporate Sponsors: Connect with TOTA: Subscribe to TOTA News Updates Thompson Okanagan Tourism Association (TOTA), 2280-D Leckie Road, Kelowna, British Columbia V1X 6G6, Canada Unsubscribe Manage preferences

Thompson Okanagan Tourism News Summary | Week of February 28, 2022

Updates, webinars, events, opportunities to get involved, resources, and research to support Thompson Okanagan tourism professionals.

View in browser Midnight Musings from the TOTA Team Hi there, The Thompson Okanagan Tourism Association (TOTA) has joined with Green Wine Future (GWF) as a corporate sponsor and strategic partner. Green Wine Future is the most ambitious environmental conference ever organized for the wine community and will launch as a fully online gathering May 23-26, 2022. As part of TOTA’s participation in the conference, TOTA is supported by several provincial and regional funding partners: Destination British Columbia, Wine Growers British Columbia, Sustainable Winegrowing British Columbia; and host wineries who will showcase the Thompson Okanagan wine region: Mission Hill Family Estate Winery, CedarCreek Estate Winery, and Monte Creek Winery. To address critical topics of sustainability, wine, and matters related to the climate crisis and the environment, Chrand Events has created Green Wine Future as the culmination of its Climate Change & Wine and Wine Future conferences. The conference will be broadcast in four languages simultaneously (English, Spanish, French, Italian) from 8 different parts of the planet in their respective time zones: USA, Chile, Portugal, Spain, France, South Africa, Australia, and New Zealand. In response to current world conditions, the premiere edition of Green Wine Future will offer a totally new way to attend a conference and for speakers to present their information: a hands-on and practical approach through video footage, and documentaries. Live broadcast from vineyards, footage from innovative solutions to the climate crisis, interactive documentaries specially recorded for the event are just a few highlights of GWF. GWF will include the W4P - Wine for the Planet docuseries, showcasing the importance for all industries to protect areas of the Earth most sensitive to the climate crisis. W4P will stream free globally during regular breaks of GWF. The Thompson Okanagan will be featured in a documentary, recorded in April, to showcase the wine industry, sustainable tourism commitments, and environmentally friendly strategies and initiatives that are being undertaken as part of the provincial focus to address the global climate crisis. Attendee registration is now open. Early bird registration pricing is available until March 15, 2022. To register and view the schedule, visit GreenWineFuture.com. - The TOTA Team Host a Green Wine Future Virtual Expo Booth on May 23 to 26, 2022 | Apply by March 11, 2022 TOTA is seeking Thompson Okanagan wineries to represent the region by hosting Green Wine Future virtual booths. This virtual format will allow wineries and wine companies to be present at the GWF Virtual Expo, showcasing their wines, products, and services. Delegates, speakers, and exhibitors can network virtually with booth hosts starting 2 weeks prior to the conference. To learn more about hosting a virtual expo booth, visit News.TOTABC.org/update/2022/green-wine-future-booth Newsletter Contents COVID Updates News Highlights Upcoming Dates Get Involved Resource Roundup Research Spotlight COVID Updates B.C. Eased COVID Restrictions on February 16, 2022 B.C. eased some COVID-19 restrictions as of Feb. 16, 2022, while maintaining key protective measures to support the health and safety of all British Columbians. While keeping the BC Vaccine Card, indoor masking requirements, and COVID-19 safety plans in place, B.C. lifted restrictions on personal gatherings, organized gatherings and events, nightclubs, bars and restaurants, exercise and fitness, and adult sports tournaments. Capacity limits will return to normal. With more than 90% of eligible B.C. residents vaccinated with their second dose, British Columbia will transition to a sustainable COVID-19 management plan focusing on vaccination, self-monitoring and specific actions to protect those most at risk. Based on hospitalization and critical care rates over the coming days and weeks, the provincial health officer will review the remaining protective measures by March 15, and again by April 12. View Current Restrictions → PHO Order on Workplace Safety Updated The provincial health officer (PHO) has updated the Provincial Health Officer Order on Workplace Safety, to support the transition of employees back into the workplace. The requirement for employers to allow workers to work from their private residence, if possible, has been lifted. All workplaces must continue to have COVID-19 safety plans in place, and the PHO’s Face Coverings Order continues to apply to some workplaces. The Province and the PHO recognize that every workplace is different. Many workplaces will be able to transition to in-person work again quickly. Others may wish to continue with remote or hybrid models. Workplaces and businesses are encouraged to choose the option that works best for them. Learn More → Lightened Border Measures Now in Effect A reminder that effective Monday, February 28, Canada is transitioning to a new phase at the border. All fully vaccinated travellers arriving in Canada may be randomly selected for testing. However, they will no longer be required to quarantine while awaiting their test result. Children under 12 years old, travelling with fully vaccinated adults, will be exempt from quarantine without any prescribed conditions limiting their activities. Travellers will now have the option to use a COVID-19 rapid antigen test result or a molecular test result to satisfy pre-entry requirements. The Government of Canada Travel Health Notice is updated from Level 3 to Level 2. This means that government no longer recommends Canadians avoid travel for non-essential purposes. International flights carrying passengers are permitted to land at all Canadian airports that are designated by the Canada Border Services Agency to receive international passenger flights. Travellers should understand the risks that are still associated with international travel given the high incidence of Omicron, and take necessary precautions. Learn More → News Highlights New Biosphere Committed Companies Destination Silver Star Welcome to Destination Silver Star! Joining the Biosphere Commitment Program allows the continuation of sustainability planning for Destination Silver Star along with supports to advance and create a Biosphere Sustainability Journey. Read More → Naramata Inn Naramata Inn has the joined the Biosphere Commitment Program as we are so excited! Naramata Inn has a hyper-local focus in their business operations and keep sustainability at the front of decision making. They are looking forward to have Sustainable Development Goals to quantify their efforts in areas that ensure they continue to grow and better themselves and their destination. Read More → Howling Moon Craft Cider Howling Moon Craft Cider has joined the Biosphere Commitment Program to help guide the choices they make to ensure they are ingrained with sustainable decision making. There are many sustainable parts to Howling Moon Craft Cider and they are excited to start their Biosphere Journey. We are very pleased to welcome them to the Biosphere Commitment Program! Read More → Government of Canada Support for the Air Transportation Ecosystem in B.C. On February 22nd, the Honourable Harjit S. Sajjan, Minister of International Development and Minister responsible for the Pacific Economic Development Agency of Canada, announced Regional Air Transportation Initiative (RATI) funding of over $18.8 million in federal support for 11 airports and two air carriers in B.C. In the Thompson Okanagan, Kelowna International Airport received $3,261,330 of RATI funds. The funding will ensure these airports and carriers can continue essential route maintenance and facility operations, as well as maintain employment and restore growth in the region. Learn More → New B.C. Ministers Appointed for Land Stewardship, Municipal Affairs Premier John Horgan appointed Josie Osborne as Minister of Land, Water, and Resource Stewardship and Minister Responsible for Fisheries, and Nathan Cullen as Minister of Municipal Affairs. Premier Horgan has also named MLA Doug Routley as Parliamentary Secretary for Forests to support the work of Minister Katrine Conroy to modernize forestry in British Columbia. The establishment of the Ministry of Land, Water and Resource Stewardship follows government’s commitment to reconciliation with Indigenous Peoples, protecting BC's environment and building a strong economic recovery. Minister Osborne will work with First Nations, local communities and industry to build a vision for land and resource management that will embrace shared decision making on the land base and to build certainty and create further opportunity. As Minister of Municipal Affairs, Cullen will work with local governments to support their communities as they recover and rebuild after COVID-19 and extreme weather. Cullen will support municipalities to address their priorities, from building infrastructure to responding to challenges posed to businesses and neighbourhoods by homelessness. Learn More → B.C. Tourism Business Events, Workforce Support Grants The new Business Events and Conferences Restart Fund will provide up to $5 million this fiscal year and up to $3 million next year to help restart business travel. Funding will be provided to city destination management organizations that were significantly involved in attracting and hosting business events, conferences and exhibitions before the COVID-19 pandemic. Eligible organizations will be invited to submit proposals to access this funding. To help address serious challenges to recruit and retain workers in tourism and hospitality, the Province is investing in human resources support for this sector. More than $1.3 million will fund dedicated human resources specialists in five tourism regions for two years. In partnership with the tourism industry’s human resources association, go2HR, these individuals will provide expert advice to tourism operators in each region, including workforce strategy, recruitment, onboarding, compensation, training, health and safety, and interpreting employment legislation. Learn More → Get Involved Small Business BC Awards - Vote for Thompson Okanagan Nominees The Small Business BC Awards are open for nominations and voting until February 28, 2022. This year’s competition consists of two categories, the Business Impact Award and the returning Premier’s People’s Choice Award. The Thompson Okanagan small business nominees are: Monte Creek Winery Myra Canyon Bicycle Rental and Tours Divine Tours Welton Arms Brewery Kamloops Florist Olive Us Oil and Vinegar Tasting Room Blissful Belly Whole Food Co. Valley Lifestyle Pharmasave Mission Park Click the profile links to cast your vote and support these outstanding small businesses! Read More → Upcoming Dates Webinars Writing a Business Plan Mar 1, 2022 | 9:00 AM – 12:00 PM | Host: Small Business BC Learn More & Register → For free access, register with coupon code DBC3034. Blogging to Promote Your Business Mar 1, 2022 | 9:00 AM – 12:00 PM | Host: Small Business BC Learn More & Register → For free access, register with coupon code DBC3034. Creating a Website for Your Business Mar 1, 2022 | 1:00 PM – 3:00 PM | Host: Small Business BC Learn More & Register → For free access, register with coupon code DBC3034. Rethinking Your Approach to Sales Mar 1, 2022 | 1:00 PM – 3:00 PM | Host: Small Business BC Learn More & Register → For free access, register with coupon code DBC3034. Hotel Association of Canada 2021 Review & 2022 Forecast Mar 2, 2022 | 10:00 AM – 12:00 PM  | Host: HAC Learn More & Register → ABLE BC Member Q&A Webinar in Partnership with Perk Hero Mar 8, 2022 | 10:00 AM – 11:00 PM | Host: ABLE BC Learn More & Register → International Women’s Day Panel: Breaking Biases in the Workplace Mar 8, 2022 | 1:00 PM – 2:30 PM | Host: Small Business BC Learn More & Register → For free access, register with coupon code DBC3034. Employer Responsibilities in Hiring and Employing Global Talent | IRCC Virtual Learning Series For Employers in Western Canada Mar 9, 2022 | 9:00 AM – 10:00 AM | Host: Department of Immigration, Refugees, & Citizenship Canada To register, contact Western Canadian Outreach Officers at IRCC.DNEngagement@cic.gc.ca Business Networking Skills for Success Mar 9, 2022 | 1:00 PM – 3:00 PM | Host: Small Business BC Learn More & Register → For free access, register with coupon code DBC3034. Doing Business with the Government of Canada Mar 10, 2022 | 1:00 PM – 2:30 PM | Host: Small Business BC Learn More & Register → For free access, register with coupon code DBC3034. View Webinar Calendar → Events StrikeUP Conference | Digital Conference for Women Entrepreneurs Mar 3, 2022 | 10:00 AM - 3:00 PM | Host: StrikeUP Learn More & Register → National Indigenous Tourism Conference 2022 Mar 8 – Mar 10, 2022 | 2:00 PM - 5:00 PM | Host: Indigenous Tourism Association of Canada Learn More & Register → BC Tourism & Hospitality Conference 2022 Mar 9 – Mar 11, 2022 | 10:30 AM | Host: Tourism Industry Association of BC & BC Hotel Association Learn More & Register → Hell or High Water BC Disaster Relief Concert & Telethon Fundraiser Mar 13, 2022 | 10:00 AM - 10:00 PM  Learn More → View Event Calendar → Resource Roundup New BC Tourism Learning Portal from the BC Tourism Resiliency Network The British Columbia Tourism Resiliency Network (BCTRN) launched the BC Tourism Learning Portal, a free resource designed to support all B.C. tourism businesses through long-term access to resources. The portal includes a high-functioning search tool so tourism businesses can ask a question and be provided with helpful information, including: articles, webinar recordings, case studies, links to resources on other sites, and experts offered by the Tourism Resiliency Program. Thompson Okanagan companies can combine the learning portal with free 1-1 support from a TOTA Advisor through the Tourism Resiliency Program. The recordings from the British Columbia Tourism Resiliency Network Online Learning Day held September 28, 2021 are now available on the Learning Portal, and new content will be added on an ongoing basis. Access Resources at Learn.TourismResiliency.ca Free Business Mentorship Sessions with Okanagan College Instructors Okanagan College instructors are available to deliver virtual, one-hour individually tailored business counselling sessions on a variety of leadership soft skills, business administration, and hospitality topics. This service is offered free of charge to Thompson Okanagan Tourism businesses through the Thompson Okanagan Tourism Resiliency Program, for a limited time. Register for an Okanagan College Mentorship → B.C. Labour Market Outlook Report: Strong Demand for Accommodation, Food Services Sector Forecast The provincial government’s 2021 Labour Market Outlook (LMO) forecasts more than one million job openings over the next decade. The report points to a strong demand for workers in the accommodation and food services sectors. In fact, with 65,000 job openings over the next 10 years the sector is one of five industries to account for about half of total job openings. In the big picture, there are 1,004,000 job openings expected through to 2031 across B.C., and 63% of them will be to replace people leaving the workforce permanently, such as retirees. The remaining 37% will be new jobs created by economic growth and pandemic recovery. The report notes B.C.’s workforce will be required to build new skills and knowledge to keep pace with the openings. Nearly 80% of the future job openings will require some level of post-secondary education or training. Learn More → BC Tourism & Hospitality Labour Market Recovery Framework go2HR shared the results of their labour recovery framework which was built by representatives from industry associations and regional destination management organizations and go2HR. This framework will serve as a pathway to partnership with governments as they continue to invest in the tourism industry’s recovery and longer-term growth. The pillars are: Grow labour supply Renew our value Engage on housing Build back stronger Skills development Tech transformation Learn More & Download Flatsheet → go2HR and CMHA Launch Free Mental Health Skills Online Course The Canadian Mental Health Association BC Chapter (CMHA BC) and go2HR have partnered on a new initiative to raise the awareness of mental health and wellness in the tourism and hospitality industry. As they continue prioritizing mental health and workplace wellness in 2022, go2HR encourages you to register for a new course in partnership with CMHA BC. 'Primary Concerns by Not 9 to 5' is a free online course that can help you maintain your mental health. It can also serve as a guide if you're holding space to care for another person experiencing an emotional or mental crisis. Some of the things you'll learn: Recognize the signs of mental health challenges and provide help to prevent or avoid crises Improve one's mental health Support the creation of a psychologically safe workplace Learn More → BSAFE™️ Program Updated with Proof of Vaccination Information go2HR's free online health and safety program for employees, BSAFE, has been updated to reflect Provincial Health Orders. BSAFE now includes BC Proof of Vaccination protocols as well as Step 3 of BC’s Restart Plan. Learn More & Register → Student Hiring Resources from ACE-WIL - Association for Co-operative Education and Work-Integrated Learning BC/Yukon ACE-WIL BC/Yukon, the Association of Co-operative Education and Work-Integrated Learning, connects post-secondary students and employers for co-operative education and work-integrated learning experiences. Work-integrated learning (WIL) is a model and process of curricular experiential education which formally and intentionally integrates a student’s academic studies within a workplace or practice setting. ACE-WIL offers several resources for hospitality and tourism employers, including: Talent MATCH: Talk to an advisor to learn which student talent programs best fits your organizational needs. Talent MATCH will connect you to the appropriate post-secondary school(s) and help you identify funding sources and wage subsidies. Organizations of all sizes are eligible through go2HR. Resource Hub: The ACE-WIL Resource Hub offers tips for recruiting, accessing funding, and managing students remotely. You’ll find webinars, events, and funding opportunities. Student Recruitment Guide: Talent MATCH created a student recruitment guide with lists of post-secondary institutions with hospitality, tourism, and culinary related programs and student hiring timelines. Read More → Funding for Intern Programs | Mitacs Mitacs designs and delivers research and training programs in Canada, including the Business Strategy Internship and Accelerate Program, which match an organization’s funding towards the project, up to $7,500, which covers a student’s stipend. BSIs are focused on designing and implementing an innovation strategy to tackle a business problem. Accelerate supports research projects that are eligible for peer-review. Read More →   TOTA Business Supports The TOTA team is here to help with the challenges your business is facing. As part of TOTA's Tourism Resiliency Program tourism companies can access the following free supports: 1:1 Business Support with a TOTA Resiliency Advisor Business support programs Submit a Voice Your Concerns form so TOTA can share the impacts on the tourism industry with government Email Recovery@TOTABC.com for quick questions or to share challenges faced by your business Research Spotlight Measuring Canadian Travel Patterns - Thompson Okanagan Research data created by Environics Analytics to help the travel and tourism industry understand the impact of the worldwide COVID-19 pandemic as it relates to Domestic Overnight Visitors within Canada. Fast Facts Thompson Okanagan Tourism Research Summary A roundup of B.C. tourism research to provide an ongoing snapshot of the tourism industry over time. Corporate Sponsors: Connect with TOTA: Subscribe to TOTA News Updates Thompson Okanagan Tourism Association (TOTA), 2280-D Leckie Road, Kelowna, British Columbia V1X 6G6, Canada Unsubscribe Manage preferences

Thompson Okanagan Tourism News Summary | Week of 2022-02-07

Updates, webinars, events, opportunities to get involved, resources, and research to support Thompson Okanagan tourism professionals.

View in browser Midnight Musings from the TOTA Team Hi there, The Beijing 2022 Winter Olympics are well underway and the TOTA team is cheering on the athletes, especially those who are from or who have trained in the Thompson Okanagan and in British Columbia. We admire Team Canada’s hard work and dedication to their sport, especially with the added challenges of the pandemic. There are several athletes from the Thompson Okanagan region, including: Freestyle Skiing, Slopestyle/Big Air - Elena Gaskell (Vernon, B.C.) Snowboard Cross - Tess Critchlow (Big White, B.C.) Snowboard Cross - Kevin Hill (Vernon, B.C.) Biathlon - Emma Lunder (Vernon, B.C.) Bobsleigh - Justin Kripps (Summerland, B.C.) Hockey - Corban Knight (Oliver, B.C.) View full list of Canadian athletes → And we'd like to give a big shoutout to Team Canada’s Women Hockey Team on their win over Team USA last night! The Winter Olympics can remind us of our appreciation for winter and our love for winter sports. Even when it’s cold, Canadians take to the outdoors to enjoy nature and recreation. This celebration of winter sport is a reminder of how fortunate we are in the Thompson Okanagan to have so many wonderful ski resorts, heli- and backcountry ski providers, cross-country ski tracks, snowshoe trails, ice rinks, and curling rinks available to enjoy. We hope the Winter Olympics inspire you to get active and get outdoors this winter. - The TOTA Team Newsletter Contents COVID Updates News Highlights Webinars & Events Get Involved Resource Roundup Research Spotlight COVID Updates Revised PHO on Gatherings & Events (January 27, 2022) On January 27, the Provincial Health Officer, published revisions to the Public Health Order on gatherings and events. Revisions include: Youth sports tournaments may resume as of February 1 Further clarity was included around which events need to be seated. (Please note, wedding receptions, funerals, social parties are still not allowed.). Details are include on page 14, #6. As it relates performances, lectures, and presentations must be seated. Therefore, for all other business events, people may stand including receptions related to business events. Gyms and fitness centres have their own section and are able to operate once again with additional measures. Please note, there are no changes as it relates to hotels so please continue to operate as you have been. View Order → View Current Restrictions → News Highlights The Value of Tourism Video Series by TIABC, BCRTS & Destination BC The Value of Tourism video series captures the essence of the tourism industry’s contribution to British Columbia from the lens of the people who work in the various sectors and regions that make up our province’s visitor economy. The Value of Tourism video series was created by Tourism Industry Association of BC (TIABC), in partnership with the BC Regional Tourism Secretariat (BCRTS), Destination British Columbia, and PacifiCan. The videos are available for use by industry to use in communicating the Value of Tourism. Watch Videos → Wines of BC Explore App Awarded GOLD in Travel Weekly's Magellan Awards The Travel Weekly Magellan Awards announced a GOLD medal for the Wines of BC Explorer App in the Online Travel Services category. The Magellan Awards is the premier award for the global travel industry, honouring outstanding levels of design, marketing, and services. From plan-your-trip assistance to wine-education content and a personal taste test, the App is the best way to discover BC wine country, and in turn acts as a perfect conduit for BC wineries to connect with potential guests. All 300+ BC wineries listed on the App regularly update new wine releases and tasting experiences. Features include: Curated lists of wines and wineries. An interactive taste test with resulting wine suggestions. Shopping for wine and wine experiences. Helpful filters to enable discovery, search by ‘organic wines’ or ‘dog friendly wineries’ and more! Download App → Learn More → February is Black History Month Black History Month is a time to honour, celebrate and reflect on the stories, experiences and accomplishments of Black Canadians here in British Columbia and across the country. The 2022 theme for Black History Month is: “February and Forever: Celebrating Black History today and every day.” Here's how you can get involved: Tune in to Canada's Black History Month virtual celebration on February 17, 2022 at 4 PM PT on Facebook Live for feature performances, tributes, interviews, and more. Download and use the Government of Canada's Black History Month toolkit. Read the joint statement in recognition of Black History Month by BC Premier John Horgan and Rachna Singh, Parliamentary Secretary for Anti-Racism Initiatives. Learn more from the BC Black History Awareness Society and participate in their events, many of which will be held virtually online. Are you a Black-owned or operated tourism business in the Thompson Okanagan region? Email us at [email protected] to share your story and let us know how we can help amplify your business. Read More → Planning to Install a Patio This Summer? TESA Applications Expire on June 1, 2022 If you are planning to install a patio this summer, you need to take urgent action now. Temporary Expanded Service Area (TESA) applications from last year will expire on June 1, 2022. and do not provide approval for patios this coming summer. This means that if you have not made the service area under your TESA permanent by applying for a permanent structural change (e.g., applying for a patio), your TESA will expire on June 1, 2022 and you will not be able to sell or serve liquor in the expanded space. It can take up to 10 months to get your application approved. Licensees who have not yet applied are now at risk of their TESA expiring before they can get approval for a new outdoor patio or structural change. Learn More & Apply → More Investments Made in B.C.’s Tourism Infrastructure through CERIP Grants More than 50 new tourism projects throughout B.C. are receiving a total of $21.3 million for shovel-ready infrastructure projects, including $4,814,989 for projects in the Thompson Okanagan region. These projects are part of the second round of the 2021 Community Economic Recovery Infrastructure Program’s (CERIP) Destination Development stream. View Thompson Okanagan Projects → Webinars & Events Upcoming Webinars What is Workplace Sexual Harassment? Feb 8, 2022 | 3:00 PM – 4:30 PM | Host: Ending Violence Association (EVA) BC Learn More & Register →   Market Research for Your Business Package: Understanding Primary and Secondary Market Research Feb 9, 2022 | 1:00 PM – 4:00 PM | Host: Small Business BC To access these resources completely free of charge, please register online via the links below using coupon code DBC3034. Learn More & Register → Information Session on Tourism Accommodation and Commercial Recreation Relief Fund Feb 9, 2022 | 3:00 PM – 4:00 PM | Host: British Columbia Hotel Association (BCHA) / Province of B.C. Register → Fireside Chat with TIAC and Destination Canada CEOs Feb 10, 2022 | 10:00 AM – 11:00 AM | Host: TIAC Learn More & Register → What’s Working in Digital Marketing Feb 10, 2022 | 11:00 AM – 12:00 PM | Host: eLearningU For free access to this webinar, register for the BCRTS subscription plan. You’ll also gain access to past webinar recordings and the Tourism Digital Marketing Certificate. Register → Exclusive Release of Canada’s Top 50 Destinations Feb 11, 2022 | 11:00 AM – 12:00 PM | Host: TIAC Register → How "Storytelling" Can Make or Break Your Tourism/Hospitality Business Feb 15, 2022 | 9:30 AM – 11:30 AM | Host: Thompson Okanagan Tourism Association (TOTA) Register →  View Webinar Calendar → Upcoming Events Web3 Okanagan - Blockchain Technology Feb 15, 2022 Register → Winemaker's Cup Industry Event at Baldy Mountain Resort Feb 26, 2022 Register → National Indigenous Tourism Conference 2022 Mar 8 – Mar 10, 2022 Learn More & Register → BC Tourism & Hospitality Conference 2022 Mar 9 – Mar 11, 2022 Learn More & Register → View Event Calendar → Get Involved Paid Sick Leave Survey | Open Until February 10, 2022 As of January 1, 2022, the provincial government mandated five days of paid sick leave for employees. ABLE BC is seeking your voice to better understand how this new policy has impacted your business since its implementation. The information you provide will support our collective industry's ongoing engagement with all levels of government. Take Survey → ABLE BC is continuing to work with our industry partners to request logical and necessary amendments to the paid sick leave policy, including pressuring government to redefine “employment year” as a calendar year and to re-introduce the now-expired Employer Reimbursement Program for COVID-19 related sick leave wages. Visit the FAQ to better understand this policy. Survey on Tourism Relief Fund The Tourism Industry Association of Canada has been advocating for the faster roll out of Tourism Relief Fund (TRF) support to the industry and asked the government to consider supporting projects under this Fund that help tourism operators recover and relaunch their businesses from the pandemic in addition to projects which: Create new or enhance existing tourism experiences and products to attract more local and domestic visitors; and Help the sector reposition itself to welcome international visitors. To properly advocate and make changes, TIAC needs up-to-date information from operators on whether the Fund is responding to your current needs, where you are experiencing challenges in accessing the program and the nature of those challenges, as well as how you believe improvements to the Fund could be made. Take Survey → Join a New Working Group to Help Rebuild the Tourism Workforce | Apply by Feb 18, 2022 Tourism HR Canada's new Workforce Recovery Project aims to restart tourism by securing a skilled, diverse, and resilient workforce. As a part of this project, Tourism HR Canada is calling on tourism industry leaders, business owners, workers, educators, and students to join working groups. The goal of the working groups is to gather recommendations to align the project with the realities experienced by the sector and by sharing a wide range of ideas to ensure the representation of diverse tourism stakeholders from across Canada. Apply by February 18, 2022 Learn More & Apply → Government of Canada Budget 2022 Questionnaire | Submit by Feb 25, 2022 The Government of Canada has launched pre-budget consultations. This is an opportunity for Canadians and businesses across the country to share ideas and input about how Budget 2022 can support a strong economic recovery for everyone. Learn More & Take Questionnaire → Kal Grad 2022 Globox™ Fundraiser | Early Bird Ends February 22, Raffle Ends March 15 The 2022 Kalamalka Secondary School and Glohaven Community Hub online raffle ticket campaign has launched with nearly $12,000 worth of amazing prizes from an incredible 45 local Okanagan businesses, including Indigenous businesses and Biosphere Committed Companies. Prizes include: 2 Indigenous Globoxes™ (featured experiences: a getaway to Spirit Ridge Resort and a Moccasin Trails excursion) 1 Remarkably Loved Globox™ (featured experience: a getaway to Sparkling Hill Resort). 1 Family Fun Globox™ (featured experience: Sicamous Houseboats Vacation package) 1 Eldorado Resort VIP Globox™ (featuring a getaway to the Eldorado Resort in Kelowna) Tickets: 1 for $20, 3 for $50, OR 7 for $100 Early Bird Prize Deadline: February 22 | Raffle Ends: March 15 View Prizes & Buy Tickets → Annual Shuswap Trail Alliance Virtual Fundraiser Now Open | Buy Tickets & Place Bids by Feb 20, 2022 The Shuswap Trail Alliance (STA) is hosting its much-anticipated annual fundraiser February 4-20, 2022. The fundraiser includes: Online silent auction featuring local businesses 50/50 raffle – last year’s winner took home over $3,500!! Limited-edition STA toques, while supplies last Funds raised will allow the Shuswap Trail Alliance to work with regional partners throughout the year. The funds are leveraged with matching grants, donations, in-kind contributions, dedicated community project budgets, and an extraordinary contribution of volunteer time to grow local greenway trails throughout the region. Buy Tickets & Place Bids →   Share Feedback on New BC Parks Digital Services BC Parks is inviting British Columbians to participate in the redesign of its digital services since the journey for many people seeking outdoor experiences begins online. Feedback can be shared through the new test site at Beta.BCParks.ca. People can participate in the redesign to create a more user-friendly and inclusive online experience through BCParks.ca. The new BC Parks test site is live and provides a glimpse into the design work and improvements being made. New content and features will be added to the site during the coming months. People can also sign up to join future focus groups to help inform the future of all BC Parks digital products and services. A key feature of the redesign is to improve the online reservation system with expanded features. Opening March 21, 2022, the new reservation service will be available through the BC Parks website. Share your thoughts on the new website design → Buy a BC Parks Licence Plate to Support Park Services The BC Parks Licence Plate Program is a partnership between the Province and ICBC whereby motorists in British Columbia can choose one of three specialty plate designs depicting scenes from B.C.’s parks and protected areas. Available at Autoplan broker offices throughout B.C., a BC Parks plate costs $50 for the initial purchase, and $40 to renew each year. All net proceeds from the sale and ongoing renewals of the licence plates are re-invested back into provincial parks through the Park Enhancement Fund (PEF), a special account separate from the B.C. government's annual budget to BC Parks. Buy a BC Parks License Plate → Research Study: Access and Equity for LGBTQ2S+ Businesses in Canada CGLCC, in partnership with the Diversity Institute at Ryerson University, is conducting a research study to explore LGBTQ2S+ business ownership in Canada, including trends and support needs of these organizations, as well as both economic and social challenges faced by LGBTQ2S+ entrepreneurs. Participant Eligibility Criteria: Participants must self-identify as LGBTQ2S+ and must be a founder or owner of a business that operates in Canada. Participants must be 18 years of age or older. 30 participants will be asked to participate. Learn More & Get Involved → Vote for Peaks to Prairies EV Charging Station Network by February 8, 2022 “Charging Ahead”, the Peaks to Prairies Electric Vehicle Charging Station Network is eligible for the Green Destinations Peoples’ Choice Award. Please take a moment to VOTE and highlight awareness of Canada as a destination! Deadline: before midnight (MST) February 8, 2022 The Peaks To Prairies EV Charging Network facilitates travel to and within the beautiful region of Southern Alberta with fast charging and Level 2 stations from Canmore to Medicine Hat, south to Waterton and to the Crowsnest Pass... with many stops along the way! This project builds upon the success of Accelerate Kootenays in southeast British Columbia and in future will connect with an EV initiative in Montana and is the only nominee from Canada, and the only one from North America in this category. Awards will be presented at the ITB Berlin International Tourism Conference on March 8-10, 2022. How to Vote Read the Green Destinations Story → Go to the Green Destinations Story Award voting page → Click on VOTE HERE to open the survey. Enter your name and e-mail. (This ensures only one vote per person.) Choose “Americas” as a category. Choose **“Alberta SouthWest Crown of the Continent” … and submit! Read More → Resource Roundup Free Business Mentorship Sessions with Okanagan College Instructors Okanagan College instructors are available to deliver virtual, one-hour individually tailored business counselling sessions on a variety of leadership soft skills, business administration, and hospitality topics. This service is offered free of charge through the Thompson Okanagan Tourism Resiliency Program, for a limited time. Register for an Okanagan College Mentorship Meeting → Reminder: Employer Reimbursement Program for Paid Sick Leave This is a reminder of the extended submission window for employers seeking reimbursement for employee claims for COVID-19 related sick leave taken between May 20th and December 31st, 2021. The reimbursement program intake is open and will close on February 11th at 4:00 pm PST. Please submit all eligible claims for reimbursement for employee COVID-19 related sick leave taken up to and including December 31st in order to access the reimbursement program. Employers that already have a sick pay benefit program for their employees are not eligible to receive reimbursement. Learn More → Register for Self-Guided Tourism Digital Academy by Destination BC The online self-guided Tourism Digital Academy program is available until the end of March. This condensed version of Destination BC’s digital marketing program offers B.C.-based tourism businesses maximum flexibility to fit the course into their schedules with unlimited access for six months to digital marketing instruction videos, templates, and resources. Designed for business owners or their marketing team members, this comprehensive program is focused on providing practical, actionable guidance to complete your digital marketing plan. Learn More & Apply → Download the Canada Business App to Find Government Programs & Services The Canada Business App offers new features to make it even easier to find government programs and services. Download and explore the app for: Easy navigation to government programs and services Recommendations tailored to your business Personalized notifications straight to your phone Easy access to COVID-19 support and other programs and services Answers to help you start up, scale up and access new markets Get the App → Free Resources for Sexual Harassment Advice, Response, and Prevention for Workplaces (SHARP Workplaces) The Sexual Harassment Advice, Response, and Prevention for Workplaces (SHARP Workplaces) project aims to increase public knowledge, skills, confidence, and competence in managing complex issues related to workplace sexual harassment, and to improve access to legal supports and resources for people who experience workplace sexual harassment. SHARP is offering FREE online SHARP Workplaces’ training sessions designed for small businesses and non-profits across B.C. Foundational Course (for employers and workers) Rights and Responsibilities (for employers and workers) Workplace Investigations (employers only) Best Practices for Developing a Workplace Sexual Harassment Policy (employers only) Legal Options and Remedies (for employers and workers) They also offer free legal advice. View Resources → Restaurants Canada Positive & Inclusive Workplace Guide If you are in the foodservice industry and looking to foster a healthy workplace environment for your employees, download this in-depth guide from Restaurants Canada. This guide provides information on: Building a Culture of Inclusion Hiring Practices to Build a Vibrant Labour Force Racial, Cultural and Gender Diversity Mental Health Sexual Harassment Sick Leave/Parental Leave Download Guide → The Backcountry Lodges of BC Association "Mountain Escapes" Podcast Mountain Escapes is a podcast that aims to connect backcountry enthusiasts with the owners and operators of the Backcountry Lodges of BC Association (BLBCA) member lodges throughout B.C. In each episode they highlight a unique lodge through conversation with an owner. They also feature guest appearances by other influential backcountry enthusiasts and industry experts. Host Brad Harrison has worked and adventured in remote settings most of his life. He’s owned and operated lodges, operated mountaineering camps and provided avalanche courses. He is the Executive Director of the Backcountry Lodges of BC Association. In the latest episode, Brad talks to the owners/operators/guides of Mt. Assiniboine Lodge, Andre Renner and Claude Duchesne. Listen to Podcast → TOTA Business Supports The TOTA team is here to help with the challenges your business is facing. As part of TOTA's Tourism Resiliency Program tourism companies can access the following free supports: 1:1 Business Support with a TOTA Resiliency Advisor Business support programs Submit a Voice Your Concerns form so TOTA can share the impacts on the tourism industry with government Email [email protected] for quick questions or to share challenges faced by your business Research Spotlight DBC Launches "Snapshot of BC Travel" Dashboard Destination BC now summarizes weekly travel indicators in B.C. in a new interactive dashboard, revamping the “Snapshot of BC Travel” one page report. Key insights are available on a weekly basis and performance is captured in the following areas: Domestic overnight visitation to BC and the six tourism regions using mobility data; Hotel occupancy, ADR, and RevPar for BC and select BC communities from STR; Air capacity and air bookings to BC using ForwardKeys data; The dashboard enables the user to access detailed views of each data source by clicking on the report headers from the summary view. The dashboard is updated every Monday. View Dashboard → Global Perspectives of Service Delivery & Traveller Priorities Report | Tourism HR Canada Tourism HR Canada released a report that provides insight to the current perspectives of the service delivery in Canada and how the travel and tourism industry should prepare itself for the future. The report concluded that, as the visitor economy gradually recovers from the COVID crisis, addressing service disruptions will need to be balanced against safety and price sensitivity. View Full Report → Skift Megatrends 2022 Report Skift has published a forecast of the top trends that will define the travel industry in 2022. It provides an optimistic outlook for recovery of international travel by 2024. Other key trends revolve around community, ruralization, mobility and climate. View Report → Corporate Sponsors: Connect with TOTA: Subscribe to TOTA News Updates Thompson Okanagan Tourism Association (TOTA), 2280-D Leckie Road, Kelowna, British Columbia V1X 6G6, Canada, 250.860.5999 Unsubscribe Manage preferences

Thompson Okanagan Tourism News Summary | Week of 2022-01-31

Updates, webinars, events, opportunities to get involved, resources, and research to support Thompson Okanagan tourism professionals.

View in browser Midnight Musings from the TOTA Team Hi there, The Thompson Okanagan Biosphere Commitment Hall of Fame has announced the 2021 winners for the three sustainable tourism categories. On behalf of the Thompson Okanagan Tourism Association, we are pleased to recognize these industry leaders who are taking action on sustainability initiatives to the benefit of our region and our communities. Congratulations to the Biosphere Hall of Fame 2021 Award Winners: Sustainable Project of the Year 2021: Monte Creek Ranch Winery This summer, Monte Creek Ranch Winery took on the responsibility to advocate for the endangered B.C. badger with a fundraiser and awareness campaign. Less than 350 badgers remain in B.C. and the leading cause to the decline of badger populations is highway kills, including on a section of HWY 1 which borders Monte Creek Winery's property between Kamloops and Pritchard. The Monte Creek Winery team took action. In partnership with the Badgers in BC Society and BC Wildlife Park, they fundraised $900 in support of badger conservation. Read More → Eco Efficiency Excellence 2021: Kelowna Yacht Club Kelowna Yacht Club participated in several TOTA Biosphere programs and implemented the recommendations in 2021. To improve eco efficiency, Kelowna Yacht Club implemented an internal recycling program, participated in the Eco Efficiency Program, created a “Save Energy” program, created an environment team and a sustainability policy, installed LED lights, and created an Energy Conservation Campaign. Kelowna Yacht Club will continue to develop sustainability programs and work towards the Sustainable Development Goals for 2030. Read More → Pioneer Award 2021: Tim Rodgers, Best Western Plus Kamloops Hotel Tim Rodgers was awarded the 2021 Pioneer Award through his consistent implementation of sustainability practices, which provides inspiring leadership in the Thompson Okanagan. As General Manager of Best Western Plus Kamloops Hotel, Tim Rodgers has been instrumental in making changes throughout the brand. Tim Rodgers was the first General Manager in Kamloops to have the Green Key Eco-Rating, which he has continued with every property since then. Through selection of cleaning products, initiatives, and focused sustainable choices, Tim Rodgers continues to inspire and search for more areas to improve through sustainability. Read More → The Biosphere Hall of Fame recognizes Biosphere Committed tourism stakeholders within the Thompson Okanagan. Award winners are taking extra steps towards sustainable and responsible tourism by participating in the value-added programs and taking initiative to work towards the United Nations Sustainable Development Goals. Nominations were accepted until December 2021. Currently, 73 companies in the Thompson Okanagan region have joined the Biosphere Commitment Program. For an opportunity to earn recognition in 2022, begin by registering for the Biosphere Commitment Program. - The TOTA Team Newsletter Contents - News Highlights - Webinars & Events - Get Involved - Resource Roundup - Research Spotlight News Highlights BC Tourism & Hospitality Conference 2022 | Early Bird Rates Available Until February 1 Mar 9 – Mar 11, 2022   The Tourism Industry Association of BC and the BC Hotel Association are excited to bring you the second annual BC Tourism & Hospitality Conference in Richmond, B.C with the theme of Kickstarting the Comeback. Gather together to learn, tackle issues, forge new relationships, and work toward resiliency in the face of one of the hardest years for the tourism sector.   Early Bird Rates (Rates available until 11:59pm PT on February 1) Member Full-Conference: $499 Non-Member Full-Conference: $649   Regular Rates (after February 1) Member Full-Conference: $599 Non-Member Full-Conference: $749   Learn More & Register → B.C. Vaccine Card Extended, Youth Tournaments to Resume In a press conference January 25, 2022, the Provincial Health Officer (PHO) announced that proof of full vaccination will continue to be required to access some events, services, and businesses in B.C. The requirement is in place until June 30, 2022. It applies to all people born in 2010 or earlier (12+). The vaccine card will be reviewed regularly and stopped sooner if the situation changes. Sport tournaments for children and youth will resume effective Feb. 1, 2022. The prohibition on adult tournaments will continue to be in effect. Both amendments will be reflected in the Public Health Order covering Gatherings and Events. Learn More → View Proof of Vaccination Requirements → YLW Receives Millions in Federal Funding for Infrastructure Projects & Operations Kelowna International Airport is receiving over $18 million in funding for key infrastructure projects and operational support from Transport Canada’s Airport Critical Infrastructure Program. Along with the announcement for the critical infrastructure projects, the Government of Canada is also providing more than $3 million from Transport Canada’s Airport Relief Fund. This will provide funding to maintain continued airport operations and essential air services for residents and workers in Kelowna and surrounding communities. Learn More → Coalition of Businesses & Sector Associations Express Concern With Province's Sick Pay Program In a letter to Labour Minister Harry Bains, the coalition noted that the sick pay program comes at a difficult time for businesses during the height of the new Omicron wave. It's particularly challenging for businesses such as pubs and restaurants which were not closed (and thus many were ineligible for government assistance) and whose business dropped precipitously. There are many examples of businesses experiencing functional closures and seeing a significant portion of their employees at home sick. Consequently, operationally and administratively it has been a very challenging start to the year. One of the primary concerns relates to the fact that businesses and employees rely on payroll and human resources information systems to track, store, and provide accurate information on use of paid sick days and payment. Nearly all of these systems are based on a workplace having a common ‘employment year’ which is most often the calendar year or a business’s fiscal year. However, the current wording of the ‘employment year’ definition on the Employment Standards website from the policy interpretation of Illness or Injury Leave - Act Part 6, Section 49.1 is causing confusion for employers and workers alike: “Employment year” refers to the specific employee’s employment year, based on their start date. Most businesses remain unaware of this interpretation of the policy. In addition, there are problems faced by businesses struggling to understand how to implement paid sick leave for part-time and short-term employees. In its letter, the coalition offered a number of recommendations for the province to consider including amending the definition of 'employment year', as well as reimbursing businesses for the additional sick days paid over the annual intended five days paid sick leave businesses understood they were required to pay. Organizations that signed a letter include TIABC, BC Chamber of Commerce, Greater Vancouver BC Restaurant & Food Services Association, Restaurants Canada, go2HR, ABLE BC, BCHA, and others. Read More → Welcome to Klippers Organic Acres New Biosphere Committed Company We are very pleased to welcome Klippers Organic Acres to our Biosphere Commitment Program! Sustainability is everything for Klippers Organic Acres. They have 80 solar panels installed, minimize food waste, monitor their entire footprint, are using geothermal energy, and a Certified Organic farm. Klippers Organic Acres focuses sustainability through their motto of leaving the land better then how they found it. Read More → Biosphere Commitment Newsletter Updates from TOTA's Biosphere Commitment Program and sustainability news. Read More → Webinars & Events Upcoming Webinars Tourism’s Big Shift: Key Trends Shaping the Future of Canada’s Tourism Industry Feb 1, 2022 | 10:00 AM – 11:00 AM Host: Destination Canada Register → Get Started with Email Marketing: Launching an Effective Email Strategy Feb 2, 2022 | 1:00 PM – 4:00 PM Host: Small Business BC To access these resources completely free of charge, please register online via the links below using coupon code DBC3034. Learn More & Register → Managing your Online Reputation with TripAdvisor Feb 3, 2022 | 11:00 AM – 12:00 PM Host: eLearningU Sign up with the free BCRTS subscription plan to get your own account to register for this webinar and gain access to the free Tourism Digital Marketing Certification Program. Register → Working Together with Local Communities and Governments for a Better Destination Management Through UNWTO.QUEST Feb 3, 2022 | 9:30 PM – 10:30 PM Host: Smart Community Tourism (SCoT) and TOTA Learn More & Register → Drive More Traffic to Your Website: Search Engine Marketing and Analytics for Your Website Feb 8, 2022 | 10:00 AM – 12:00 PM Host:Small Business BC To access these resources completely free of charge, please register online via the links below using coupon code DBC3034. Learn More & Register → Market Research for Your Business Package: Understanding Primary and Secondary Market Research Feb 9, 2022 | 1:00 PM – 4:00 PM Host: Small Business BC To access these resources completely free of charge, please register online via the links below using coupon code DBC3034. Learn More & Register → What’s Working in Digital Marketing Feb 10, 2022 | 11:00 AM – 12:00 PM Host: eLearningU For free access to this webinar, register for the BCRTS subscription plan. You’ll also gain access to past webinar recordings and the Tourism Digital Marketing Certificate. Register → View Webinar Calendar → Upcoming Events Web3 Okanagan - Blockchain Technology Feb 15, 2022 Register → Winemaker's Cup Industry Event at Baldy Mountain Resort Feb 26, 2022 Register → National Indigenous Tourism Conference 2022 Mar 8 – Mar 10, 2022  Learn More & Register → BC Tourism & Hospitality Conference 2022 | Early Bird Rates Available Until February 1 Mar 9 – Mar 11, 2022 Learn More & Register → BC Economic Summit - British Columbia Economic Development Association Apr 3 – Apr 5, 2022 Learn More & Register → IMPACT Sustainability Travel & Tourism Conference 2022 May 8 – May 11, 2022 Learn More & Register → View Event Calendar → Get Involved World Travel Awards™ Call for Travel Excellence World Travel Awards is pleased to announce its annual "call for entries" for inclusion in the most prestigious awards and recognition initiative in travel and tourism. World Travel Awards invites brands that are pushing the boundaries of industry excellence to participate in the annual programme. The deadline to apply is March 27, 2022. Learn More & Register → Improvements Coming to BC Parks Digital Services | Share Your Feedback BC Parks is inviting British Columbians to participate in the redesign of its digital services since the journey for many people seeking outdoor experiences begins online. Feedback can be shared through the new test site at Beta.BCParks.ca. People can participate in the redesign to create a more user-friendly and inclusive online experience through BCParks.ca. The new BC Parks test site is live and provides a glimpse into the design work and improvements being made. New content and features will be added to the site during the coming months. People can also sign up to join future focus groups to help inform the future of all BC Parks digital products and services. A key feature of the redesign is to improve the online reservation system with expanded features. Opening March 21, 2022, the new reservation service will be available through the BC Parks website . Share your thoughts on the new website design → Resource Roundup B.C. COVID-19 Closure Relief Grant | Apply by February 28, 2022 The Province of B.C. has introduced the COVID-19 Closure Relief Grant aimed at assisting B.C. businesses that were mandated to temporarily shut down through public health orders because of the surge in COVID-19 cases under the December 22, 2021 and/or January 18, 2022 Provincial Health Officer orders. The COVID-19 Closure Relief Grant is extended and supports doubled for eligible businesses that have been ordered to remain temporarily closed through public health measures until February 16, 2022. Learn More & Apply → Register for Self-Guided Tourism Digital Academy by Destination BC The online self-guided Tourism Digital Academy program is available until the end of March. This condensed version of Destination BC’s digital marketing program offers B.C.-based tourism businesses maximum flexibility to fit the course into their schedules with unlimited access for six months to digital marketing instruction videos, templates, and resources. Designed for business owners or their marketing team members, this comprehensive program is focused on providing practical, actionable guidance to complete your digital marketing plan. Read More → Service Provider: Everything Podcasts Everything Podcasts, part of Pattison Media, is a full-service podcast production company. They help brands evolve and expand their media strategy into the audio space with a custom podcast series. Everything Podcasts works with brands, organizations, and companies powerful content creative, promotional support, production services, marketing, sales representation, research, and access to the fastest-growing media platform in the world, podcasting. Learn more → Global Survey on Perspectives of Service Delivery & Traveller Priorities Report | Tourism HR Canada Tourism HR Canada released a report that provides insight to the current perspectives of the service delivery in Canada and how the travel and tourism industry should prepare itself for the future. The report concluded that, as the visitor economy gradually recovers from the COVID crisis, addressing service disruptions will need to be balanced against safety and price sensitivity. Read Summary → View Full Report → TOTA Business Supports The TOTA team is here to help with the challenges your business is facing. As part of TOTA's Tourism Resiliency Program tourism companies can access the following free supports: 1:1 Business Support with a TOTA Resiliency Advisor Business support programs Submit a Voice Your Concerns form so TOTA can share the impacts on the tourism industry with government Email [email protected] for quick questions or to share challenges faced by your business Research Spotlight Measuring Canadian Travel Patterns - Thompson Okanagan Research data created by Environics Analytics to help the travel and tourism industry understand the impact of the worldwide COVID-19 pandemic as it relates to Domestic Overnight Visitors within Canada. Fast Facts Thompson Okanagan Tourism Research Summary A bi-weekly roundup of B.C. tourism research to provide an ongoing snapshot of the tourism industry over time. Corporate Sponsors: Connect with TOTA: Subscribe to TOTA News Updates Thompson Okanagan Tourism Association (TOTA), 2280-D Leckie Road, Kelowna, British Columbia V1X 6G6, Canada, 250.860.5999 Unsubscribe Manage preferences

Thompson Okanagan Tourism News Summary | Week of 2022-01-24

Updates, webinars, events, opportunities to get involved, resources, and research to support Thompson Okanagan tourism professionals.

View in browser Midnight Musings from the TOTA Team Hi there, Glenn Mandziuk, former President and CEO of the Thompson Okanagan Tourism Association (TOTA), has been announced as the new CEO of the Sustainable Hospitality Alliance based in London, England. “Building a sustainable and responsible tourism destination was foundational to the work undertaken by Glenn during his tenure at TOTA and this new role is in perfect alignment for his vision and passion in this area,” said Michael J. Ballingall, TOTA Board Chair. "On behalf of the board and our team at TOTA, we extend our congratulations to Glenn on this new role and wish him every success going forward." View Announcement → About Sustainable Hospitality Alliance The organization was originally founded in 1992 as the International Hotels Environment Initiative and part of the Prince of Wales Charities group with His Royal Highness as President. Following a rapid period of growth, the organization became an independent charity and united under the name Sustainable Hospitality Alliance in 2020. Members are made up of representatives from the global hotel industry, including 35,000 properties and 14 leading hotel companies, representing 30% of the world's hotel rooms or approximately 5.5 million rooms. Addressing issues related to human rights, youth employment, climate action, and water stewardship, the Sustainable Hospitality Alliance is taking collective action and responsibility on behalf of the tourism industry to ensure destinations and communities are supported now and into the future. - The TOTA Team COVID Updates Province Extends Restrictions, Gyms Able to Reopen The Province announced gyms and fitness centres across B.C. will be allowed to start gradually reopening. Other previous restrictions, including the ban on gatherings like weddings and funerals, are extended until February 16. Bars, nightclubs, and lounges must also stay closed. Here are the revised PHO orders: Gathering and Events → Food and Liquor Serving Premises → Workplace Safety → Resources to Re-Activate COVID-19 Safety Plans B.C.’s provincial health officer announced an order requiring employers to re-activate their COVID-19 safety plans. This new order replaces the previous requirement for employers to have communicable disease prevention plans and does not have an expiration date. go2HR is offering a complimentary COVID-19 Safety Plan Review Service to B.C.’s tourism and hospitality employers. Register for Safety Plan Review → For other templates, signage, guidelines, and business support visit: WorkSafeBC Resources → Industry Specific Plan Information → go2HR Resources → News Highlights Coquihalla Highway Reopened to Regular Traffic, Highway 1 Partially Reopened from Kanaka Bar to Spences Bridge On Wednesday, Jan. 19, the Coquihalla Highway (Highway 5) reopened to regular vehicle traffic between Hope and Merritt. This is a more convenient route for people who need to travel between the Lower Mainland and the Interior, and is another significant milestone in the province’s recovery from the devastating storms. Travel-pattern changes and reduced speed limits mean the trip between Hope and Merritt will take about 45 minutes longer than normal. This is a high-mountain route that can experience adverse weather and rapidly changing conditions that could require closure with minimal notice. There will continue to be increased enforcement on this route to ensure drivers are obeying the traffic laws and driving according to conditions. Electric-vehicle (EV) charging stations at Britton Creek are still out of operation. The nearest EV charging stations are in Hope and Merritt. In the Fraser Canyon, Highway 1 has partially reopened from Kanaka Bar south of Lytton to Spences Bridge. Drivers can expect delays on this section of Highway 1. Highway 1 between Kanaka Bar and Hope remains closed. Check DriveBC for updated road conditions. View Announcement → 2021 Biosphere Eco Efficiency Excellence Award Winner - Kelowna Yacht Club Through the expertise that the Eco Efficiency Program provided to the Kelowna Yacht Club, the recommendations were implemented through 2021. Kelowna Yacht Club’s continued efforts by creating three in-house sustainability programs, development of an environmental team and sustainability policy, and executed an Energy Campaign, awarded them as the 2021 Eco Efficiency Excellence Award Winner. Read More → 2021 Biosphere Pioneer Award Winner - Best Western Plus Kamloops Hotel Best Western Plus Kamloops Hotel’s Tim Rodgers, has been awarded the 2021 Pioneer Award! Through his consistent implementation of sustainability practices provides the inspiring leadership of solutions to improve the Thompson Okanagan. Read More → YLW welcomes Lynx Air to Kelowna Lynx Air (Lynx) will begin service for YLW Kelowna International Airport in April 2022 with non-stop service to Calgary and Vancouver twice a week on a fleet of brand-new Boeing 737 aircraft. By May, Lynx will be operating 76 flights per week and will continue to add destinations and routes in the summer. Special launch fares are offered from $39 one-way (for a limited time). Flights are now available for booking at FlyLynx.com → Shuswap and Kelowna Listed in Leading Places: The 100 Most Loved Travel Destinations Around the World The Tourism Sentiment Index has released a report, Leading Places: The 100 Most Loved Destinations Around the World for 2021. For the first time ever, destinations around the world have been ranked to uncover those that are truly most loved, according to the Tourism Sentiment Score. To produce the rankings, Tourism Sentiment Index conducted a study of a massive volume of online data – more than 1.6 billion online conversations and content pieces publicly available about 21,330 global destinations. In the Thompson Okanagan, the following destinations were in the Top 100: 96. Kelowna 99. Shuswap Congratulations to Kelowna and the Shuswap for earning some of the world's most positive feedback and content in 2021. View Rankings →  Canadian Council of Tourism Ministers Meeting to Plan Recovery The annual Canadian Council of Tourism Ministers (CCTM) meeting was held on January 20, 2022 to provide a forum for federal, provincial, and territorial tourism ministers to agree on common objectives to pursue. They also reaffirmed the need for continued collaboration and support for the sector through the pandemic and towards recovery. Throughout the meeting, the ministers discussed the current context and the main challenges affecting the recovery of the tourism sector, both in the short and long term, including uncertainty surrounding the trajectory of the pandemic, the level of tourism demand, workforce challenges, and destination development. Congratulations to the Hon. Melanie Mark on being appointed as co-chair of the committee, along with federal Tourism Minister Randy Boissonnault. View News Release → Tourism Kelowna Visitor Experience Team Renamed Community & Visitor Engagement To acknowledge Tourism Kelowna's dedication to both the local community and to visitors from outside of the Central Okanagan, Tourism Kelowna has changed the name of the Visitor Experience department to Community & Visitor Engagement. The shift towards this new name has happened naturally, particularly since the 2018 opening of the Kelowna Visitor Centre (KVC), which is now a community hub providing valuable services to both residents and visitors. During the past year, local traffic to the KVC was the highest ever, with 64% of traffic being made up of residents, an increase from 52% in 2020. The KVC's reputation is a community-shared value and hub for the Central Okanagan. Read the Full Story → Webinars & Events Upcoming Webinars Dare to Lead | As Women of WORTH Jan 24, 2022 | 6:30 PM – 7:30 PM Host: WORTH Learn More & Register → Carbon Footprint Measurement, Reduction and Offsetting 101 Jan 25, 2022 | 10:00 AM – 11:00 AM Host: GreenStep Register → Fireside Chat with Minister Randy Boissonnault & ITAC Jan 27, 2022 | 9:00 AM – 10:00 AM Host: Indigenous Tourism Association of Canada (ITAC) Learn More → Social Media for Small Business: Using Social Media for Success Jan 28, 2022 | 1:00 PM – 4:00 PM Host: Small Business BC To access these resources completely free of charge, please register online via the links below using coupon code DBC3034. Learn More & Register → Tourism’s Big Shift: Key Trends Shaping the Future of Canada’s Tourism Industry Feb 1, 2022 | 10:00 AM – 11:00 AM Host: Destination Canada Register → Get Started with Email Marketing: Launching an Effective Email Strategy Feb 2, 2022 | 1:00 PM – 4:00 PM Host: Small Business BC To access these resources completely free of charge, please register online via the links below using coupon code DBC3034. Learn More & Register → View Webinars → View Events Calendar → Resource Roundup Tourism Accommodation and Commercial Recreation Relief Fund | Apply by February 14, 2022 The Tourism Accommodation and Commercial Recreation Relief Fund is a response to the Tourism Task Force’s recommendation to provide relief from fixed costs like property taxes, BC Hydro fees, and Crown tenure and park permit fees. One-time grants to offset certain fixed costs are available for: Large accommodation providers Tourism-based commercial recreation businesses operating on Crown land or in BC Parks Learn More & Apply → B.C. COVID-19 Closure Relief Grant | Apply by February 28, 2022 The Province of B.C. has introduced the COVID-19 Closure Relief Grant aimed at assisting B.C. businesses that were mandated to temporarily shut down through public health orders because of the surge in COVID-19 cases under the December 22, 2021 and/or January 18, 2022 Provincial Health Officer orders. Learn More & Apply → Supports Expanded for Flood-affected Residents People receiving Emergency Support Services due to this fall’s flooding will receive personalized supports delivered by the Canadian Red Cross, the provincial government announced. Starting on Feb. 1 the federal and provincial governments will provide customized recovery support that includes interim housing and basic needs assistance. The Red Cross is reaching out to those currently receiving Emergency Support Services and those who have indicated they would like to discuss recovery supports. View Announcement → COVID-19 What to Do | BC Centre for Disease Control The BC Centre for Disease Control (BCCDC) has guidance for what to do in various scenarios if someone has COVID or has been in contact with COVID. As of January 2022, the guidance is: If tested positive: If fully vaccinated, self-isolate for at least 5 days since the start of symptoms. Wear a mask even in settings where a mask isn’t required and avoid higher risk settings, such as long term care facilities and gatherings, for another 5 days after ending isolation. If unvaccinated or partially vaccinated, self-isolate for at least 10 days since the start of symptoms. If not better after the 5 or 10 days, keep self-isolating until feeling better and fever is gone (without taking medicine that reduces fever). If you feel worse, call 8-1-1 or your medical care provider. Public health will let you know if you need to self-isolate for more than 10 days. If you tested negative: Self-isolate until symptoms improve and you feel well enough to return to regular activities. If there's a fever, stay home until the fever is gone (without taking medicine that reduces fever). Close contacts: If you were identified as a close contact and need to self-isolate, you still need to complete your self-isolation. View BCCDC Guide → UN World Economic Situation and Prospects 2022 Report Underscores the Importance of Tourism for Economic Recovery The United Nations (UN) has released the 2022 World Economic Situation and Prospects (WESP) Report. According to the report, the global economic recovery is facing significant headwinds amid new waves of COVID-19 infections, persistent labour market challenges, lingering supply-chain challenges, and rising inflationary pressures. Tourism recovery is expected to drive growth in every world region. UNWTO Secretary-General Zurab Pololikashvili said: “The sudden halt in international tourism caused by the pandemic has emphasized the sector’s importance to both national economies and individual livelihoods. The flagship UN report makes use of UNWTO data and analysis to assess the cost of declining tourism and illustrates just how important restarting tourism will be in 2022 and beyond.” Further analysing the sector’s role in economic recovery, the UN report notes that many destinations, in particular tourism-dependent countries, will need to diversify their tourism throughout 2022 and beyond. Again drawing on UNWTO analysis, the publication shows how many destinations are developing domestic and rural tourism to help local economies in rural and depressed areas to boost job creation and protect natural resources and cultural heritage, while at the same time empowering women, youth, and indigenous peoples. Read Smart Tourism Article → View WESP Report → UNWTO records modest tourism increase in 2021 Global tourism experienced a four per cent upturn in 2021 when compared to the prior year, with a total of 415 million international trips made. However, international tourist arrivals (overnight visitors) were still 72 per cent below the pre-pandemic year of 2019, according to preliminary estimates by UNWTO. This follows on from 2020, the worst year on record for tourism, when international arrivals decreased by 73 per cent. Europe and the Americas recorded the strongest results in 2021 compared to 2020 (up by 19 and 17 per cent respectively), but still both 63 per cent below pre-pandemic levels. Read Summary → Purchase UNWTO World Tourism Barometer Report → Fuelling 2050: The Road Forward The Conference Board of Canada has released an Impact Paper, Fuelling 2050: The Road Forward, about Canada’s aspirations for net-zero GHG emissions and an achievable pathway for the transportation sector. Download Report → Vancouver Wine Consumers Planning Return to the Okanagan in 2022 Quini captures consumer opinion about important product concerns or industry issues. In a wine tasting in Vancouver this past December, Quini gauged consumer interest in visiting the Okanagan Valley in 2022, drinker general opinion of Okanagan wines, and B.C. wine brand awareness and recall. It seems like the majority of consumers who go wine tasting in the Okanagan leave with a positive impression and most will also plan to return at some point. View Report → Business Supports The TOTA team is here to help with the challenges your business is facing. As part of TOTA's Tourism Resiliency Program tourism companies can access the following free supports: 1:1 Business Support with a TOTA Resiliency Advisor Business support programs Submit a Voice Your Concerns form so TOTA can share the impacts on the tourism industry with government Email Recovery@TOTABC.com for quick questions or to share challenges faced by your business Get Involved Kelowna Mill Site Community Engagement Over the past two years, Tolko has been engaged in the safe and orderly decommissioning work for the Kelowna Mill Site and, more recently, joined in preliminary discussions with the City of Kelowna regarding redevelopment of the property and the opportunity to work with the community to create the vision and plan that will guide that process. The City of Kelowna is launching a public process for the North End Plan. At the same time, the Mill Site Planning Team will undertake a separate community planning process to create the Mill Site Redevelopment Plan. This process will be integrated with the community’s vision and aspirations for the North End. The planning team is looking for community input to inspire the vision and objectives for the conceptual design of the site. The community is invited to contribute to crafting a vision for this new neighbourhood an interactive virtual workshop to help us envision the mill site. There are currently three workshop dates to choose from: Saturday, February 5, 10am-12pm Tuesday, February 8, 5:30pm-7:30pm Thursday, February 10, 10am-12pm Register → Submit a In Memoriam Tribute for BC Tourism & Hospitality Conference by Feb 11, 2022 Over recent years, many have experienced the pain that comes with loss as we've been forced to say goodbye to some of our most beloved colleagues and industry friends. The absence has been felt across our sector, and due to restrictions on gatherings and events caused by the COVID-19 pandemic, many of us have not been able to celebrate their lives and achievements as we once would have. This year's BC Tourism & Hospitality Conference will be paying respects through an "In Memoriam" slideshow tribute that honours all of those who have passed since we last met in person. We need your help to ensure that each of our industry friends are included. Please send submissions to info@bctourismandhospitalityconference.com by Friday, February 11. In your submissions, please detail the individual's: First and last name Title and company from their latest role An image or headshot Read More → ITBC Seeking Indigenous Knowledge Keepers ITBC is looking for Indigenous Knowledge Keepers to add to a list of reliable resources to share with partners and for invitations to participate in a variety of upcoming projects. Indigenous Knowledge Keepers are invited to apply, including Elders, language speakers, storytellers, dancers, singers, drummers, land tour guides, artists, or plant medicine enthusiasts. If your business and/or community works with an Indigenous Knowledge Keeper, please share this opportunity with them so they can help to increase global exposure for Indigenous tourism operation. Apply now → Research Spotlight Measuring Canadian Travel Patterns - Thompson Okanagan Research data created by Environics Analytics to help the travel and tourism industry understand the impact of the worldwide COVID-19 pandemic as it relates to Domestic Overnight Visitors within Canada. BCRTS Research Roundup - December 2021 Custom reports from the BC Regional Tourism Secretariat (BCRTS) research program and highlights from a variety of sources including Destination Canada, Destination BC, Travel and Tourism Research Association, Destination Analysts, UNWTO, BCHA/STR, Destination Think, and Environics Analytics. Corporate Sponsors: Connect with TOTA: Subscribe to TOTA News Updates Thompson Okanagan Tourism Association (TOTA), 2280-D Leckie Road, Kelowna, British Columbia V1X 6G6, Canada, 250.860.5999 Unsubscribe Manage preferences