Human Resources

Human Resources Archives

A student team from Okanagan College School of Business was crowned the winner of the regional Winning Pitch competition at the Thompson Okanagan Tourism Association Summit today (November 14). The Winning Pitch, organized and presented by go2HR, BC’s tourism human resource association, is a post-secondary student case competition. This year, student teams had to develop […]

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Don’t miss go2HR’s annual Student Industry Rendezvous 2019, the biggest student/employer networking event in BC’s tourism industry! Sold out every year, Rendezvous brings together students, educators, and employers in tourism and hospitality from all over BC for conversations that spark ideas, kick-start careers, and inspire businesses. What happens at Rendezvous? It’s where you can… Connect […]

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SuperHost Foundations of Service Quality is a comprehensive, practical introduction to the principles of providing a quality service experience. This one-day course is ideal for people who are either entering the workforce for the first time or after a significant break, or are fairly new at working in a front-line, customer-facing role. Date: November 26, […]

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One of the first steps to becoming COR-certified is to identify an internal Certificate of Recognition (COR) program champion who will lead the process for your organization and become a knowledgeable resource about the COR process. The COR Internal Auditor is an employee of a company who completes the auditor training for the purpose of […]

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WorkSafeBC’s interactive Employer Health and Safety Planning Tool Kit is designed to help you create health and safety initiatives that work for your business, yet many organizations don’t know about this valuable, free resource. Want to know how much money you could save by focusing your injury prevention and management initiatives on your most frequent […]

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The Okanagan School of Business is excited to be hosting their 12th Annual Business Expo and Employment Fair on February 6, 2019 at the Okanagan College KLO Kelowna Campus and they invite you to participate. Date: February 6, 2019 Time: 10:00 am – 3:00 pm Address: 1000 KLO Road, Kelowna This event will provide the […]

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SuperHost Foundations of Service Quality is a comprehensive, practical introduction to the principles of providing a quality service experience. Nexus BC is offering a one-day classroom course on Oct. 25 in Enderby. This course is ideal for people who are either entering the workforce for the first time or after a significant break, or are […]

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Destination Ambassador, the second course in go2HR’s SuperHost suite, expands on the skills learned in Foundations of Service Quality and empowers participants to contribute to a positive visitor experience of a community. This interactive half-day classroom course is delivered in partnership with local visitor centres, chambers of commerce, and regional tourism associations. Destination Ambassador is […]

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Join TIABC and ABLE BC for a free webinar to learn what proportional representation is and why your vote matters this fall. Guest speakers Maria Dobrinskaya and Bill Tieleman will engage in a friendly debate about proportional representation and how it could impact BC’s tourism and hospitality industries. During the 2017 provincial election, the BCNDP […]

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Employers, register as an exhibitor! This is your opportunity to network, recruit new employees, promote your organization and connect with students and job seekers. For more information about the fair, visit www.okanagan.bc.ca/careerfair. Date: November 4, 2018 Time: 10:30 am – 3:00 pm Venue: Okanagan College – Kelowna Campus Address: 1000 KLO Road, Kelowna Please confirm […]

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go2HR and the BC Hotel Association are conducting a comprehensive wage survey. This study will provide insights into the average wages for key staff positions in the hotel industry. The survey takes less than 20 minutes to complete and survey participants will receive the results for free in early October. Those who do not participate […]

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Are you a tourism business owner/operator or general manager interested in getting involved in supporting the next generation of tourism professionals? Mentor a local student team competing in the Thompson Okanagan Regional Winning Pitch competition! The team must develop and pitch a high-level business concept for a product or service that supports this year’s theme. […]

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The Industry Training Authority (ITA) is seeking industry feedback on the Canada-wide Harmonization of the Cook (Professional Cook) trade. If you are currently working in the sector,  are familiar with the apprenticeship system, and have experience sponsoring a Cook Apprentice, the ITA would like to hear your input. For a link to the 3-5 minute […]

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Like traditional bitters, conversations around employee discipline and termination can be hard to swallow, and for some, may end in heartburn. But managing employee performance doesn’t have to be a painful task if you establish a solid foundation for the employment relationship from the start. Learn effective methods to manage relationships with employees during this […]

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As tourism and hospitality operators, you understand that customer satisfaction leads to positive reviews, brand loyalty, returning clients, and more business through word-of-mouth. Your front-line employees are vital in this process – whether their service meets or exceeds customer expectations impacts your bottom line. SuperHost Foundations of Service Quality is a comprehensive, practical introduction to […]

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Previously, WorksafeBC had requested stakeholder feedback on proposals to strengthen and standardize Certificate of Recognition (COR) policies, COR Audit Standard, and other components of the program across all certifying partners. The feedback was used to establish the proposed future state of the following COR components: Audit Standard – provide a single, scalable audit standard scalable […]

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Did you or your organization take part in a go2HR/TOTA initiative within this past year? This could include posting summer jobs on the go2HR Job Board, attending the Tourism Job Fair in Kelowna in March, or visiting Alberta post-secondary institutions as part of the Campus Recruitment Trip in October. If you did or did not […]

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Join WorkSafeBC and other employers in your region to learn more about the proposed 2019 rates for your industry, injury trends in British Columbia, and what you can do to reduce injuries, claim costs, and your insurance rate. Attendance is free, but registration is required to reserve your seat. Kelowna – July 18, 2018 Kamloops […]

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go2HR, BC’s tourism human resource association, is pleased to welcome four tourism industry professionals to its board of directors, joining eleven directors who were re-appointed or continuing their terms. These directors were elected at go2HR’s Annual General Meeting on June 19, 2018. go2HR would like to welcome the following directors: Craig Blize, VP of Operations, […]

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The BC tourism industry is one of the largest employer of youth – one-third of employees are between the ages of 15-24. Entering the workforce for the first time can be intimidating for young workers, and statistics show that more than half of workplace accidents involve young and new workers during their first six months […]

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SuperHost launch

Vancouver, BC – go2HR – BC’s tourism human resource association – relaunched the revitalized SuperHost, including new and refreshed courses, at Science World on May 31, 2018. The event honoured the historical roots of the program, bringing back beloved Expo 86 mascot “Expo Ernie” to celebrate the relaunch! SuperHost was originally launched in 1985 in […]

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One of the first steps to becoming COR-certified is to identify an internal Certificate of Recognition (COR) program champion who will lead the process for your organization and become a knowledgeable resource about the COR process. The COR Internal Auditor is an employee of a company who completes the auditor training for the purpose of […]

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The North American Occupational Safety and Health (NAOSH) Week is an annual, continent-wide event where employers, employees and stakeholders in occupational health and safety (OHS) collaborate to promote injury and illness prevention in the workplace. This year, NAOSH Week is May 6-12, 2018. During NAOSH Week, employers are encouraged to organize some activities within your […]

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Struggling to hire local service supervisors, managers or other specialized service occupations (e.g. Chefs, Cooks, Bakers, Executive Housekeepers, F&B Supervisors, F&B Managers, etc.)? If so, the Mobilité Francophone stream of the International Mobility program may be of interest to you. On June 1st 2016, Immigration, Refugees and Citizenship Canada (IRCC) implemented the Mobilité Francophone stream […]

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A group of hospitality businesses in Osoyoos, B.C., wants to bring an oil field work camp to the South Okanagan to house seasonal hotel and motel workers. The 49-bed camp is currently in Fort McMurray, Alta., and would be trucked to Osoyoos at a cost of approximately $100,000, said Watermark Beach Resort General Manager Ingrid Jarrett. “They are single […]

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Further to the announcement on February 8 about the revision of general minimum wage in the province, Minister of Labour Harry Bains announced today the revision of minimum wages for five additional worker groups. These include liquor servers, who will see their wages rise incrementally starting June 1, 2018 to reach at least $15.20 per […]

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What are some current tourism labour market trends in BC? How can I be an employer of choice? Where can I find resources to help me recruit and retain good staff? Where do I start when it comes to setting up my health and safety program? Where can I turn for help to train my […]

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