Human Resources

Human Resources Archives

go2HR, BC’s tourism human resource association, recently released the BC Tourism Human Resources Strategy 2019. The document covers the industry’s job growth projections up to 2028, workforce challenges facing the industry, and the strategies and activities needed to recruit, retain and train the workers required to meet the labour needs. Click here to download today

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After 17 years at the helm of go2HR, BC’s tourism human resource association, CEO Arlene Keis will be retiring soon, so the organization has begun the search for a new leader. If you, or someone you know, might be interested, please find the job posting here.

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One of the first steps to becoming COR certified is to identify an internal champion who will lead the process for your organization and become a knowledgeable resource about COR. The COR internal auditor is an employee of an organization who completes the auditor training for the purpose of conducting internal COR maintenance audits and […]

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Testimonial from TOTA

As we enter the busy summer season, what are you doing to ensure your front-line employees have the proper training to meet – and exceed – customer expectations? It was a year ago when go2HR re-launched the SuperHost suite of customer service training. To-date, close to 5,000 certificates were issued, and more than 510 classroom […]

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You have questions? We have answers. Join go2HR in Kamloops for an Industry HR and Occupational Health and Safety Roundtable on June 12, where you will have the opportunity to lead the discussion. Ask questions about HR practices and workplace health and safety, network with other local tourism employers and hear about their challenges, and […]

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Are you or do you know a youth aged 14 – 18? Shuswap Tourism and South Shuswap Chamber of Commerce is offering Destination Ambassador on May 25 at a reduced rate of $45.00 per person. Sign up today! Date: May 25, 2019 Time: 8:30 am – 12:30 pm Venue: South Shuswap Library Address: 2425 Golf […]

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ConnexionsFrancophones.ca is a virtual job fair to connect skilled professionals with potential employers in various sectors. These 150 professionals come from all around the world and have already obtained their unique identification number (CUI) or confirmation of permanent residency (CPR) from the Canadian government. They all possess the qualifications recognized in their respective fields in […]

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SuperHost Foundations of Service Quality is a comprehensive, practical introduction to the principles of providing a quality service experience. This one-day course is ideal for people who are either entering the workforce for the first time or after a significant break, or are fairly new at working in a front-line, customer-facing role.For more information about Foundations […]

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Your customers vary in age, race, culture, sexual identity, beliefs, economic status, needs…are you ready to accommodate all of their different needs? Are your staff prepared to interact with people from various backgrounds? SuperHost’s new Service For All online training is here to help! In today’s diverse environment, it’s all the more important that our […]

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Tourism jobs are still front and centre on TV! go2HR is thrilled to tell you that their Global TV campaign promoting tourism jobs has been extended! Until March 17, these ads are on Global BC and BC 1 and the whole campaign is estimated to earn 3.3 million impressions across BC! How do you take […]

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Accent Inns Inc. has won the coveted 2019 Employees First Award, presented last night at the BC Tourism Industry Conference Gala. The award is sponsored by go2HR, BC’s tourism human resource association, as part of the 2019 Tourism Industry Awards. The Employees First Award recognizes a British Columbia tourism industry employer who has upheld high […]

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Service For All is a unique course around customer service in today’s diverse environment, teaching the concepts of accommodating those with different needs and interacting with customers of all identities. Students will learn about best practices around customers from various backgrounds and identities, including but not limited to: Different generations (e.g. boomers, Gen X, millennials, […]

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Allan Brooks Nature Centre’s (ABNC) Communications & Events Coordinator is responsible for the development, implementation and coordination of all ABNC events, marketing and the communications for the organization. This position reports directly to the Board of Directors and works closely with the Communications & Fundraising Board Committee. The Communications & Events Coordinator is responsible for the organization’s communications strategy […]

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Your employees love coming to work. You support their wellness and professional growth. You make sure they work safely. You celebrate your achievements together, and everyone works toward the success of your company. Not every employer can make these claims…so why not get recognized for all your efforts in fostering a terrific workplace culture? Nominations […]

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Calling all employers! In the first event of its kind, Enderby, Armstrong, Spallumcheen and the Splatsin First Nation will be bringing together employers and job-seekers from across the region at the North Okanagan-Shuswap Employment and Business Fair on March 11, 2019, at the new Splatsin Centre in Enderby. This is a great opportunity for employers […]

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This event is designed to connect students with industry professionals to learn about working in various tourism sectors. Either in-person or via video-call, mentors would share their personal experience and career path stories in small group discussions with eager and inquisitive students. Event Details: 60 minutes in length – students will be coached beforehand Conversations […]

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go2HR’s annual Student Industry Rendezvous is the biggest, not-to-be-missed event that connects over 400 enthusiastic tourism and hospitality students to 35+ employers in the BC tourism and hospitality industry. If you’re looking to fill openings and bring on board talented young students and graduates, this is the chance to kick-start the recruitment conversation! The 2019 […]

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Recreational cannabis is now legalized, leaving many organizations concerned about their workplace obligations, particularly where impairment is suspected. go2HR is pleased to offer this webinar on Dec. 6, which will provide business owners, managers, supervisors and HR professionals with the knowledge and skills necessary to respond to the use of recreational cannabis by employees. This […]

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A student team from Okanagan College School of Business was crowned the winner of the regional Winning Pitch competition at the Thompson Okanagan Tourism Association Summit today (November 14). The Winning Pitch, organized and presented by go2HR, BC’s tourism human resource association, is a post-secondary student case competition. This year, student teams had to develop […]

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Don’t miss go2HR’s annual Student Industry Rendezvous 2019, the biggest student/employer networking event in BC’s tourism industry! Sold out every year, Rendezvous brings together students, educators, and employers in tourism and hospitality from all over BC for conversations that spark ideas, kick-start careers, and inspire businesses. What happens at Rendezvous? It’s where you can… Connect […]

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SuperHost Foundations of Service Quality is a comprehensive, practical introduction to the principles of providing a quality service experience. This one-day course is ideal for people who are either entering the workforce for the first time or after a significant break, or are fairly new at working in a front-line, customer-facing role. Date: November 26, […]

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One of the first steps to becoming COR-certified is to identify an internal Certificate of Recognition (COR) program champion who will lead the process for your organization and become a knowledgeable resource about the COR process. The COR Internal Auditor is an employee of a company who completes the auditor training for the purpose of […]

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WorkSafeBC’s interactive Employer Health and Safety Planning Tool Kit is designed to help you create health and safety initiatives that work for your business, yet many organizations don’t know about this valuable, free resource. Want to know how much money you could save by focusing your injury prevention and management initiatives on your most frequent […]

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The Okanagan School of Business is excited to be hosting their 12th Annual Business Expo and Employment Fair on February 6, 2019 at the Okanagan College KLO Kelowna Campus and they invite you to participate. Date: February 6, 2019 Time: 10:00 am – 3:00 pm Address: 1000 KLO Road, Kelowna This event will provide the […]

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SuperHost Foundations of Service Quality is a comprehensive, practical introduction to the principles of providing a quality service experience. Nexus BC is offering a one-day classroom course on Oct. 25 in Enderby. This course is ideal for people who are either entering the workforce for the first time or after a significant break, or are […]

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Destination Ambassador, the second course in go2HR’s SuperHost suite, expands on the skills learned in Foundations of Service Quality and empowers participants to contribute to a positive visitor experience of a community. This interactive half-day classroom course is delivered in partnership with local visitor centres, chambers of commerce, and regional tourism associations. Destination Ambassador is […]

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Join TIABC and ABLE BC for a free webinar to learn what proportional representation is and why your vote matters this fall. Guest speakers Maria Dobrinskaya and Bill Tieleman will engage in a friendly debate about proportional representation and how it could impact BC’s tourism and hospitality industries. During the 2017 provincial election, the BCNDP […]

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