TOTA Contact Information and Resources

March 20, 2020

We understand that these are extremely challenging times for you, your business, your staff, and your family. Please know our team is working hard to ensure we are communicating your needs to the Provincial Government, and to support you in any way we can.

At this time, we would like to share the contact information for key staff members who are ready to answer any questions, listen to your concerns, or just lend an ear if you need to talk. You are not alone, we will get through this together.

If we cannot answer your call immediately, please leave a message and we will get back to you as soon as possible.

We have also set up a dedicated email account where you can reach out to us at and a member of our team will respond.

Rob Grifone
(778) 721-5517

Ellen Walker-Matthews
(236) 361-4433

Mike Overend
(778) 721-5462

Ryan Scott
(236) 361-4431

Useful Resources and Links

TOTA Official Website and News Centre

Destination British Columbia – COVID-19 Updates

Destination Canada – COVID-19 Updates

COVID-19 Provincial Support – BC Government Official Website

Canada Public Health – COVID-19 Information

Canada’s COVID-19 Economic Response Plan

go2HR – BC’s Tourism Industry HR Resource

Tourism Industry Association of Canada COVID-19 Updates

Tourism HR Canada – Coronavirus Resource Hub

Additional Contacts

Email to provide the Tourism Industry Association of Canada information on how COVID-19 is impacting you.

Email to be added to weekly update calls

All News